Hotel Zeppelin San Francisco

Hotels
8.3 (898 reviews)
545 Post Street , San Francisco , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor cleanliness in certain areas
Outdated room furnishings

Categories

Cleanliness
7.44
Some reviews noted the room was clean, but one mentioned dark and dingy areas with a strange smell.
Service
8.91
Staff were consistently described as friendly and accommodating, with multiple mentions of excellent service.
Location
8.95
Multiple reviews highlighted the hotel's convenient location near Union Square.
Room Quality
7.9
Room quality varied; some described them as comfortable and spacious, while one mentioned being outdated.
Amenities
7.93
Good amenities were mentioned, including a gameroom and cozy lounge areas.
Value for Money
8.39
Considering the various positives and locations, good value was implied.
Food and Beverage
8.44
Breakfast at the bar/restaurant was described as delicious, contributing positively to the experience.
Overall Experience
8.41
Overall, guests expressed satisfaction with their stays and various positive aspects of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:16

Property Description

Boutique Hotel in the Heart of San Francisco's Theater District

Luxurious Amenities: Enjoy a 55-inch LED flat-screen TV, guest robes, and a custom maple top work table in each room.

Fitness Center: Stay active at our air-conditioned fitness center equipped with cardio machines and weights.

Unique Offerings: Experience our 24-hour reception, game room "The Den," and convenient facilities like luggage storage and same day laundry services.

Ready to immerse yourself in the vibrant culture of San Francisco? Book your stay at Hotel Zeppelin San Francisco now!

Important information:

Please note: Pets are allowed upon request and subject to a non-refundable per room, per pet fee. Please contact property for details.

Hotel Zeppelin has a mandatory Destination Fee per night per room The fee includes but is not limited to the following:
•In-room Nespresso coffee
•In-room 12 oz Zeppelin bottled water – 1 liter also available for $5.00 plus tax
•Premium internet access
•Local phone calls (up to 60 minutes)
•Fitness center access
•Martone Bicycles – based on availability
•Morning coffee served in the lobby
•Fitness center with Peloton bike. Open Daily from 5am-10pm - Printing services - Complimentary coffee & tea station - High-speed WiFi- Local phone calls - In-room reusable water carafeGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Location

Property Accessibility

Total Disability Score: 34.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Room Max Guests Number: 4
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.3
Based on 898 reviews
Cleanliness: 7.44
Service: 8.91
Location: 8.95
Room Quality: 7.9
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.41
F
fernando • couple • br
1
2026-09-18 • via Nuitee
R
Roberto • solo_traveller • ch
2
2026-09-17 • via Nuitee
S
Sam • couple • gb
9
2026-09-15 • via Nuitee
S
Stephen • couple • us
10
Rock and Roll all night long!
Pros:

The Musical theme throughout the facility.

2026-09-14 • via Nuitee
G
Gilberto • couple • us
6
2026-09-10 • via Nuitee
S
Sabatino • extended_group • it
10
Pros:

l’ arredamento, lo staff e la posizione

Cons:

la colazione

2026-09-10 • via Nuitee
C
Colangelo • solo_traveller • us
10
2026-09-03 • via Nuitee
C
Colangelo • solo_traveller • us
10
2026-09-03 • via Nuitee
C
Chiara • solo_traveller • it
9
2026-09-01 • via Nuitee
A
An • couple • vn
2
2026-08-31 • via Nuitee
P
Pedro • couple • us
2
It was so bad parking situation was the worse I had to leave my car outside unattended on a no parking zone for 15 mins
Pros:

Not much

Cons:

The male receptionist was so bad, he didn’t help at all didn’t want to do his job every time I asked a question he would get bother,

2026-08-31 • via Nuitee
M
Meander05583301434 • Couples • Cwmbran, Torfaen, South Wales, Wales
10
A great stay
Pros:

Hotel is not too far from Powell Street Bart station. We were made very welcome by the receptionist Madz who was extremely helpful and informative. Sje made our stay special.Our room is very spacious and very well decorated with a big bathroom and a large TV. The hotel is close to Union Square and has plenty going on around it for dining etc. Looks a great place to stay. There is free coffee all day in the lobby area. We had breakfast every day. There is also a bar at the hotel.

2026-08-27 • via Tripadvisor
L
Lisa • solo_traveller • us
10
2026-08-27 • via Nuitee
T
Traveler681433 • Couples • Wales, Rotherham, South Yorkshire, England
10
Pleasant Stay
Pros:

We arrived last night in the hotel and was greeted by a lovely lady in the desk named Madz. Checking in at the hotel was straightforward it was quick and easy. Madz gave us a clear instruction on how to get into our room. As a first timer in SFO Madz made us comfortable with her warm personality. She even took her time to advise us on how to get around the area. The hotel itself is nicely decorated. We had the King size room it is big and spacious . Room was very clean . Bed and pillow was very comfortable to sleep on. Location was perfect it was in the centre and close to everything. I would highly recommend this hotel to everyone who wants to come and explore San Francisco.

2026-08-26 • via Tripadvisor
T
terencepua • Friends getaway
10
Great Stay — Maria Went Above and Beyond
Pros:

We had a great stay at Hotel Zeppelin. The location was excellent, the hotel was comfortable, and the service really stood out.

A special thank you to Maria at the front desk who checked us in. She was incredibly friendly, welcoming, and went above and beyond to make our stay special, including surprising us with breakfast vouchers. It was a small gesture that we really appreciated and that made a great first impression.

We thoroughly enjoyed our weekend and would definitely stay at Hotel Zeppelin again. Thank you, Maria!

2026-08-26 • via Tripadvisor
V
V2893PFshannonc • Couples • Mount Juliet, Tennessee
10
A warm welcome from Ben
Pros:

Ben was extremely kind and welcoming at check-in.

2026-08-26 • via Tripadvisor
3
310indrae • Friends getaway
10
Check in
Pros:

Ben was the front desk reception checking us in and he was so kind and helpful! He let us check in earlier and even waived the early check in fee for us! Such a positive energy and hotel is super cute and has amazing views from the balcony in our room!

2026-08-26 • via Tripadvisor
4
425mandif • Business • Seattle, Washington
10
Service was great!
Pros:

Ben was super great during the check in process! Really appreciated his help and getting me a room early.

2026-08-25 • via Tripadvisor
V
VacationKyle • Solo travel • New Orleans, Louisiana
10
Best hotel in the city
Pros:

Amazing staff. Kris and Madz made me feel right at home from check in. Really clean and cool vibe in the hotel lobby as well as really well designed rooms with a super comfy bed. Very affordable especially given the location.

I will be back next time I am in town!

2026-08-24 • via Tripadvisor
E
estevens1 • NONE
10
Great Stay
Pros:

was a clean and very minimal noise level based environment to be able to sleep would definitely return only recommendation is that at brunch to have a certified or licensed bartender at the bar was the guy [resent does not now how to make generic cocktails

2026-08-24 • via Tripadvisor