Hotel Zeppelin San Francisco

Hotels
8.3 (785 reviews)
545 Post Street , San Francisco , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor cleanliness in certain areas
Outdated room furnishings

Categories

Cleanliness
7.44
Some reviews noted the room was clean, but one mentioned dark and dingy areas with a strange smell.
Service
8.91
Staff were consistently described as friendly and accommodating, with multiple mentions of excellent service.
Location
8.95
Multiple reviews highlighted the hotel's convenient location near Union Square.
Room Quality
7.9
Room quality varied; some described them as comfortable and spacious, while one mentioned being outdated.
Amenities
7.93
Good amenities were mentioned, including a gameroom and cozy lounge areas.
Value for Money
8.39
Considering the various positives and locations, good value was implied.
Food and Beverage
8.44
Breakfast at the bar/restaurant was described as delicious, contributing positively to the experience.
Overall Experience
8.41
Overall, guests expressed satisfaction with their stays and various positive aspects of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:16

Property Description

Boutique Hotel in the Heart of San Francisco's Theater District

Luxurious Amenities: Enjoy a 55-inch LED flat-screen TV, guest robes, and a custom maple top work table in each room.

Fitness Center: Stay active at our air-conditioned fitness center equipped with cardio machines and weights.

Unique Offerings: Experience our 24-hour reception, game room "The Den," and convenient facilities like luggage storage and same day laundry services.

Ready to immerse yourself in the vibrant culture of San Francisco? Book your stay at Hotel Zeppelin San Francisco now!

Important information:

Please note: Pets are allowed upon request and subject to a non-refundable per room, per pet fee. Please contact property for details.

Hotel Zeppelin has a mandatory Destination Fee per night per room The fee includes but is not limited to the following:
•In-room Nespresso coffee
•In-room 12 oz Zeppelin bottled water – 1 liter also available for $5.00 plus tax
•Premium internet access
•Local phone calls (up to 60 minutes)
•Fitness center access
•Martone Bicycles – based on availability
•Morning coffee served in the lobby
•Fitness center with Peloton bike. Open Daily from 5am-10pm - Printing services - Complimentary coffee & tea station - High-speed WiFi- Local phone calls - In-room reusable water carafeGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 17 years old and over stay for US$30 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 65 per day.

Location

Property Accessibility

Total Disability Score: 34.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Room Max Guests Number: 4
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.3
Based on 785 reviews
Cleanliness: 7.44
Service: 8.91
Location: 8.95
Room Quality: 7.9
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.41
M
Melis • extended_group • us
4
2026-05-28 • via Nuitee
S
Said • solo_traveller • us
1
2026-05-27 • via Nuitee
M
Mylena • couple • br
10
2026-05-25 • via Nuitee
D
Denzel • couple • us
10
Pros:

Great location!

Cons:

Nothing

2026-05-24 • via Nuitee
L
Lucy • solo_traveller • gb
6
Fairy disappointed
Pros:

Nice lobby, and fun with the games downstairs. Big and very comfy bed.

Cons:

Pretty disappointed overall! Paid $260 for one night, expected better amenities - no tea/coffee in the room, no conditioner in the shower, bedside lamp didn't work. Biggest issue was the smell - you could tell it's a pet friendly hotel. We were also initially upgraded to a suite, which was not at all what we were after being split into tiny bedroom + office, but the smell was so bad we had to move to our original double room, which was much nicer. Also, sliding doors with such big gaps for the bathroom is quite awkward when sharing. We were up all night with noise from the street - glass recycling at 3am?! - but not much the hotel can do about that.

2026-05-23 • via Nuitee
N
Nicoleta • solo_traveller • us
8
Staff nice, helpful, room big, well divided, great location, decent stay,
Pros:

location

Cons:

faucets at bathroom that have a stick design; stick was difficult to push up/down ,
cannot contil properly water temoerature snd volume ;

2026-05-20 • via Nuitee
I
Ian • solo_traveller • tw
1
Cons:

I had late check out and the hotel charged twice. I noticed that and email to the hotel on May 9th and no one has respond to me until a local friend of mine help me sort it out. Until now, the hotel still didn’t explanation or properly apologise the inconvenience causes. The experience is really awful and very disappointing!

Also, the front staff an Asian guy who is very rude and unhelpful. And the hotel never did the house keeping during my stay.

2026-05-18 • via Nuitee
D
Darius • solo_traveller • ch
9
Chices Designer Boutique Hotel an bester Lage und mit toller Ausstattung
Pros:

The Style, a hippster location

Cons:

Dark rooms, few daylight

2026-05-18 • via Nuitee
J
james • couple • us
7
2026-05-11 • via Nuitee
D
ddfarida • Couples
10
Cozy place in SF downtown
Pros:

This is our 4th times, and didn’t fail us! The room are fantastic, nice, clean, and comfy. The location is perfect close to downtown with great value. Their staff are awesome especially, Maria - she is so cheerful, nice, friendly and welcoming, we always tried to come back here if we come to SF. Very recommended place to stay.

2026-05-09 • via Tripadvisor
W
Wanderer60550528995 • Family • Calgary, Alberta
10
Go ask Alice about this place
Pros:

Loved the rock ‘n’ roll, psychedelic San Fran vibe! Stayed in suite 301 for extra room for our family of four, including two late-teen boys. Games room was terrific. Pullout couch mattress was not feasible to sleep on—the only downside. Staff were awesome. Thanks, Lina and Ben!

2026-05-08 • via Tripadvisor
T
thaxters2019 • Business
10
A hidden gem!
Pros:

I stayed at the Zeppelin for the first time last night. I picked it blind off Hotel Tonight, and it was a wonderful surprise . Maria welcomed me with a big smile at the front desk and gave me great advice on local food and parking. The room was spotless and quiet and I loved the industrial desk and workspace.

The vibe is fun, the game room was a great bonus, and the bed was very comfortable . Very good value and a great stay! Thanks and I will be back.

2026-05-08 • via Tripadvisor
3
332dennist • Business
8
Hotel zep
Pros:

Maria was great at check in and was a nice person made
Check in great

2026-05-07 • via Tripadvisor
B
brittanylA5967MY • Friends getaway
10
Maria is amazing!
Pros:

Maria was so kind to us and helped with my brother’s birthday and made it even more special! Thank you Maria!!

2026-05-06 • via Tripadvisor
S
S8992COmikeg • Solo travel
10
Very enjoyable. Lina’s suggestions and welcoming demeanor were the standouts.
Pros:

Starting with my check-in, Lina greeted me with a smile and was the epitome of hospitality. She was sincere and engaged. Helpful with my booking and arranging a different room due to my preference. It was seamless and made me feel welcome. Amenities were very good for the price point. I will definitely be back.

2026-05-06 • via Tripadvisor
M
melissabP7450NA • NONE
4
Try one of the hotels down the street
Pros:

Everything was a little dingy and dirty. The furniture was stained, there were stains on the wallpaper, dead cockroaches in the game area. My friends had to be moved rooms twice because their rooms had not been cleaned.

2026-05-04 • via Tripadvisor
9
994zackl • Solo travel
10
Convenient Location
Pros:

It was a great stay with a convenient location near my work and friendly staff. Jazmine and Ben were especially helpful they assisted me with storing my luggage at checkout and recommended a great restaurant.

2026-05-04 • via Tripadvisor
Z
Ziya • solo_traveller • tr
5
5 out of 10
Pros:

Location is good, you can reach anywhere in a short time by subway or taxi.

Cons:

I’m sorry to mention this, but there was often a smell coming from the bathroom into the room.

2026-05-04 • via Nuitee
K
Karan • family_with_children • us
4
2026-05-04 • via Nuitee
A
Alexander • family_with_children • nl
9
2026-05-04 • via Nuitee