Fairfield Inn Suites Indianapolis Downtown

Hotels
•
Fairfield Inn
8.7 (561 reviews)
501 West Washington Street , Indianapolis , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Cleanliness issues
High pricing
Uncomfortable beds

Categories

Cleanliness
8.03
Multiple mentions of cleanliness issues in rooms, including poop streaks and lumpy mattresses.
Service
9.5
Consistently positive comments about the friendliness and helpfulness of staff.
Location
9.54
Highly praised for convenient location near the convention center and downtown.
Room Quality
7.99
Feedback indicates rooms have issues, such as small size and uncomfortable beds.
Amenities
9.02
Generally good amenities but some complaints about breakfast offerings and room cleanliness.
Value for Money
7.98
Dissatisfaction expressed regarding pricing in relation to room quality and amenities.
Food and Beverage
8.53
Breakfast timing and options received some criticism but overall considered decent.
Overall Experience
9
Mostly positive experiences noted, but some guests indicated they would not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:15

Property Description

Convenient Location and Comfortable Rooms

The Fairfield Inn Indianapolis boasts a prime location next to the Indiana Convention Center and White River State Park. Guests can enjoy spacious rooms with modern amenities such as large work desks, SMART TVs, and plush pillowtop mattresses.

Business-Friendly Services and Fitness Facilities

Business travelers will appreciate the hotel's business center offering overnight mail services and fax/copy facilities. Stay active during your stay at the well-equipped gym, ensuring you can maintain your fitness routine even while traveling.

Complimentary Breakfast and Nearby Attractions

Start your day right with a complimentary breakfast before exploring nearby attractions like the Indiana State Museum and NCAA Hall of Champions, both just a stone's throw away from the hotel.

Book your stay at Fairfield Inn & Suites Indianapolis Downtown for a seamless blend of convenience and comfort.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 35 per day.

Location

Guest Reviews

8.7
Based on 561 reviews
Cleanliness: 8.03
Service: 9.5
Location: 9.54
Room Quality: 7.99
Amenities: 9.02
Value for Money: 7.98
Food and Beverage: 8.53
Overall Experience: 9
R
Ruben Giro • family_with_children • us
9
A pleasant stay
Pros:

We weren't aware that the housekeeping policy was for every other day, but the front desk staff was very kind and provided everything we needed. The breakfast was very good—better than the standard we’ve seen at other hotels in the United States. It was interesting that we didn't have to show ID upon entry, though that rule is more common in Europe. Parking was affordable, and although the lot fills up, we always found a spot near our hotel. All the staff—in the dining area, at the front desk, and in housekeeping—were very friendly and helpful. Regarding housekeeping, despite staffing shortages, they really should check the soap dispensers in the bathtubs. We rated everything else as excellent.

Cons:

We might not have realized that cleaning was scheduled for alternate days. However, a clarification would be helpful—perhaps a reminder posted on the back of the door.

2026-06-13 • via Nuitee
T
Tina • family_with_children • us
5
2026-06-13 • via Nuitee
S
Shontez • family_with_children • us
5
Cons:

44.00 parking

2026-06-13 • via Nuitee
S
Skorczewski • couple • us
4
2026-06-12 • via Nuitee
F
Fiona • couple • us
8
We enjoyed our stay and would definitely stay again. Excellent value for money.
Pros:

Super clean and friendly staff. Excellent breakfast.

Cons:

No soap in soap dispenser in shower.

2026-06-11 • via Nuitee
E
Eduardo Maria • solo_traveller • it
7
Pros:

Posizione ottima, vicino al centro.

Cons:

Colazione davvero scarsa. Pochi prodotti, varietà molto ridotta.

2026-06-11 • via Nuitee
M
Martin • solo_traveller • us
10
2026-06-11 • via Nuitee
M
Molin • solo_traveller • us
10
Pros:

From the time I walked in the place looked awesome. And the staff were amazing. They were so helpful helping me to choose were to eat.

Cons:

The pressure could be a little stronger. Other than that the hotel was a pleasure

2026-06-09 • via Nuitee
A
Ardelle • couple • us
9
It was a pleasant stay & suited my needs
Pros:

It suited my needs

Cons:

Room was not cleaned every day

2026-06-09 • via Nuitee
R
Raymond • couple • us
8
2026-06-08 • via Nuitee
G
GP • solo_traveller • gb
9
Pros:

The staff that I interacted with at this hotel were genuinely fantastic, they definitely embodied hoosier hospitality. My room was large and pretty comfortable overall. Decently sized bathroom. I appreciated the onsite laundry facilities and supplies available from reception. It's very close to a couple of museums, park and canals area which would be nice to walk around in pleasant weather.

Cons:

It would probably be splitting hairs to find anything to criticise.

2026-06-08 • via Nuitee
W
Watson • couple • us
6
A nice stay just the breakfast wasn’t impressive
Pros:

Cleanliness

Cons:

The breakfast Saturday was poor, it was one lady working and basically she couldn’t keep up. No oatmeal, the orange juice was watered down, no coffee was ready

2026-06-08 • via Nuitee
G
Gne • solo_traveller • us
10
2026-06-07 • via Nuitee
S
Sue • extended_group • gb
7
2026-06-07 • via Nuitee
J
Jolene • couple • us
9
Staff was wonderful! Enjoyed staying.
Pros:

Work out facilities

Cons:

Parking but atleast it was free

2026-06-06 • via Nuitee
K
Kelly • family_with_children • us
8
Pros:

Staff was extremely nice and helpful.

2026-06-01 • via Nuitee
N
Nickolaus • extended_group • us
10
2026-05-28 • via Nuitee
E
england • family_with_children • us
9
Pros:

Clean great staff.

Cons:

No restaurant or club in or around hotel.

2026-05-27 • via Nuitee
K
kaylon • couple • us
1
I never stayed. I reserved without paying. Walked into the hotel was told that they had no rooms and I booked for the ne
Pros:

How about I tell you what I didn’t like. I didn’t like that I never stayed at this hotel yet I was charged an amount that wasn’t even the cost of the room I didn’t stay in. The only thing I’d like is my money back to my account or else it will get real legal.

Cons:

I didn’t like the part where I was charged to stay and never booked the room. -$220 is on my statement yet I never stayed at this hotel. I don’t like being scammed.

2026-05-26 • via Nuitee
S
Steve • solo_traveller • us
7
Cons:

When booking the room it was not disclosed that it was going to cost $35 and $40 per car to park. That is not just an insignificant add on. I didn't have much choice because of a convention in town. I needed a room to be close to my very ill wife.

2026-05-22 • via Nuitee