The Usual Brussels

Hotels
8.6 (2301 reviews)
Bd. Adolphe Max 107 , Brussels , be

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
Non-smoking throughout
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
Noise issues
Room cleaning frequency concerns

Categories

Cleanliness
7.98
Multiple comments praised clean and tidy spaces, but concerns about room cleaning frequency were raised.
Service
8.95
Guests consistently highlighted attentive, friendly, and helpful staff.
Location
8.99
Reviews noted the hotel’s excellent proximity to the city center and nearby amenities.
Room Quality
8.44
Rooms were described as modern and spacious, with some comments about minor issues.
Amenities
8.47
Good amenities mentioned, including room features and quality breakfast offerings.
Value for Money
8.43
The overall value was considered good based on the services and amenities provided.
Food and Beverage
8.98
Excellent breakfast options praised for quality and variety.
Overall Experience
8.55
Many reviews showed high satisfaction with the stay, highlighting a memorable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:12

Property Description

Prime Location in Brussels City Centre
Luxurious Dining Experience at The U
Modern and Eco-Friendly Rooms

To experience the perfect blend of luxury and sustainability in the heart of Brussels, book your stay at The Usual Brussels today!

Important information:

The hotel does not accept cash payments.
Reservations of 6 or more rooms are considered as a group and will be subject to additional terms and conditions. The property will contact you after your booking.
Please note, there is no daily housekeeping. However, it is available upon request at a charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 2301 reviews
Cleanliness: 7.98
Service: 8.95
Location: 8.99
Room Quality: 8.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.98
Overall Experience: 8.55
O
OMBRETTA couple it
10
2026-05-23 via Nuitee
C
Carolina solo_traveller pt
8
2026-05-23 via Nuitee
P
Pascal solo_traveller lu
7
2026-05-23 via Nuitee
D
Deborah solo_traveller us
10
Pros:

The staff was wonderful especially Hassan! I highly recommend staying at The Usual. Especially clean, perfect bed, excellent location!

2026-05-23 via Nuitee
L
Larisa couple cy
9
Хороший отель за приемлемые деньги
Pros:

Стильный отель. Приветливый персонал.
Хорошее кафе внизу с вкусным кофе и бутербродами. Номер не большой но все есть, мы ни в чем не нуждались. Завтрак скромный, но вкусный. Локация супер, центр. Цена отличная.

Cons:

Нам не хватило холодильника для полного счастья. Мы купили кое что из съедобных подарков домой, но положить это было некуда.

2026-05-22 via Nuitee
T
thierry couple be
5
2026-05-22 via Nuitee
A
Ana solo_traveller es
9
2026-05-22 via Nuitee
T
Taiki solo_traveller rs
10
Pros:

チェックイン・アウト
請求書の発行など、全てが自動化されていて、とても快適
部屋も綺麗で、ロケーションも良い。

2026-05-21 via Nuitee
F
Francesco couple it
9
Pros:

Lo staff, tutti ragazzi giovani e disponibili

2026-05-20 via Nuitee
D
Dante solo_traveller cy
8
Cons:

There is not housekeeping daily. The staff inform you upon check in. Clean Towels however are available if needed

2026-05-20 via Nuitee
M
Matthew solo_traveller gb
9
Really excellent city-centre hotel with friendly staff and comfortable rooms
Pros:

The staff were really friendly, very engaged and it feels like you're staying at a boutique hotel. The location is excellent, the rooms stylish and clean and check in and check out is easy.

2026-05-19 via Nuitee
M
Matheus couple br
10
Pros:

Tudo

2026-05-19 via Nuitee
A
Arianne solo_traveller ca
8
2026-05-18 via Nuitee
M
Mathieu solo_traveller be
10
Nickel
Pros:

La situation, le calme

2026-05-18 via Nuitee
L
Linda family_with_children nl
9
Mijn zus en ik hebben heel erg naar de zin gehad in the Usual.
Pros:

Ontbijt was prima. De rust en stilte in het hotel beviel ons zeer en ook de styling van het hotel vonden we heel leuk. De bedden waren goed.
De metro was dichtbij. Het personeel was super aardig, behulpzaam en klantgericht.

Cons:

Niets viel tegen eigenlijk.

2026-05-17 via Nuitee
A
Annie solo_traveller au
8
An interesting eco hotel in a good location
Pros:

I like the whole approach of this hotel and it was nice to stay in a place that has been designed really well. The room is small and to be fair it is described as a 'small double'. It was fine for me but I would not recommend for a couple. Lots of clever storage and ledges to help with arranging your stuff. Note that the fridge is really more of a cooler than a traditional fridge. Fun fact...ask them on arrival where the safe in the room is. I would never have found it! So probably a good location for a safe.

Cons:

There is no reception desk as such and the staff work from the cafe which is in the entry area. The staff are responsive and attentive but I think not having a traditional reception is a bit of a minus. Also, on the night before I was leaving I worked out that the city metro and buses would be disrupted by a strike the next day. The metro between the hotel and the mainline station was not running. I happened to see a sign about this in the metro. When I suggested the next day that this would be a good thing for the hotel to warn guests about, I don't feel that the staff saw this as their role. They said they 'answer enquiries', but given it is an eco hotel and some guests, like me, will be committed to using public transport, I do feel it is their role. Just something to keep in mind as strikes and service disruptions are reasonably common in Europe in the summer

2026-05-16 via Nuitee
F
Francisco Luis de Andres solo_traveller es
8
2026-05-13 via Nuitee
L
Lien solo_traveller be
9
Moderne en propere kamer, vriendelijk onthaald
Pros:

Fijne moderne kamer met hippe inrichting. Geen al te grote kamer, maar prima voor 1 nacht. Aangename badkamer, goeie douche. Proper kamer, vriendelijk ontvangen bij het onthaal. Weinig nachtlawaai.

Cons:

Kamer is relatief klein, maar ik reisde alleen voor 1 nacht, dus was prima voor mij.

2026-05-12 via Nuitee
B
Btissam solo_traveller nl
6
Decent
Pros:

The view, furniture looks exactly like the pictures

Cons:

The breakfast, you dont eat it in the café, they deliver a bag with a fruit and yogurt and granola and a croissant to your room

2026-05-11 via Nuitee
M
mireille solo_traveller fr
9
2026-05-11 via Nuitee