Carlton Hotel Singapore

Hotels
8.6 (11208 reviews)
76 Bras Basah Road , Singapore , sg
+65 6338 8333

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good service
Clean and comfortable rooms
Cons:
Repetitive breakfast options
Smoky smell in hallways

Categories

Cleanliness
8.1
Clean and comfortable beds, but some reviews noted cleanliness issues in hallways.
Service
9.1
Service was professional, polite, and attentive, making a significant positive impact on guests' experiences.
Location
8.8
Great location near shopping and public transport, highly praised in multiple reviews.
Room Quality
8.6
Rooms are clean, spacious, and provide a great view.
Amenities
8.6
Good amenities like a gym and pool, but some reviews indicate limited breakfast options.
Value for Money
8.7
Generally perceived as good value for the experience offered.
Food and Beverage
8.3
Food quality was praised, but some items were noted as repetitive.
Overall Experience
8.6
Overall satisfaction indicated a very positive experience for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:10

Property Description

Prime Location
Enjoy the convenience of being located in the heart of City Hall, with major attractions just steps away.

Amenities Galore
Take a dip in the outdoor swimming pool, savor delicious meals at 2 dining options, and benefit from free WiFi and complimentary parking.

Comfort and Elegance
Indulge in contemporary-style rooms offering city views, access to the Club Lounge, and modern amenities for a relaxing stay.

To experience the best of Singapore's hospitality, book your stay at Carlton Hotel today.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

As part of our ongoing efforts to enhance our facilities, renovation works at the Premier Club Lounge and Premier Wing guest rooms will be carried out in phases from May to December 2026 to elevate your overall stay experience. Premier Club guests are invited to enjoy their club privileges at our Executive Club Lounge located at Main Tower Level 4.

Any damage or loss to the property caused by guests, including from smoking outside designated areas, will incur a charge of SGD 500 for any violations.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Location

Guest Reviews

8.6
Based on 11208 reviews
Cleanliness: 8.1
Service: 9.1
Location: 8.8
Room Quality: 8.6
Amenities: 8.6
Value for Money: 8.7
Food and Beverage: 8.3
Overall Experience: 8.6
S
Silvia • solo_traveller • ch
9
Ottima posizione e hotel. Consigliato
Pros:

Posizione e cordialità dello staff. Abbiamo infatti prenotato un’altra settimana a fine agosto per nostra figlia.

2026-08-08 • via Nuitee
M
Michelle • family_with_children • ca
8
2026-08-08 • via Nuitee
A
Andrejs • family_with_children • lv
9
Comfy stay
Pros:

Our room was ready before the checking time, nice! This is a classical hotel with quite a lot of rooms, nevertheless it was quiet inside and during the night. Room and beds were comfortable and clean. Shower is big and comfortable as well. We liked the breakfast with enough food to choose from.

Cons:

For some reason coffee during the breakfast was just awful. Hotel should review their selection of coffee beans.

2026-08-08 • via Nuitee
Ádám • couple • hu
10
2026-08-08 • via Nuitee
A
Assist. Prof.Dr. Nazime • couple • cy
10
One of the Best of their Kind 👍
Pros:

Amazing Food. Good Swimming pool. Nice rooms and staff

2026-08-08 • via Nuitee
D
Dermot • solo_traveller • ie
9
Pros:

NA

Cons:

NA

2026-08-07 • via Nuitee
S
Shinsuke • solo_traveller • jp
5
2026-08-07 • via Nuitee
P
Paromita • family_with_children • us
9
2026-08-07 • via Nuitee
H
Helen • solo_traveller • au
6
2026-08-07 • via Nuitee
R
ren • family_with_children • tw
1
2026-08-07 • via Nuitee
M
Martina • couple • it
10
2026-08-07 • via Nuitee
R
Rajen • couple • sg
5
Pleasant room, great views, but could have been much better with noise levels
Pros:

Accessibility to venues around the hotel. Great location and friendly staff.

Cons:

The walls are thin, and I did not have a good night sleep because of the children and couple adjacent to my room. They were very noisy first thing in the early morning.

2026-08-07 • via Nuitee
M
Michel • family_with_children • fr
7
Désolé de le dire, mais pour un hotel affichant cette catégorie, je ferait surement un autre choix.
Pros:

Rien de marquant pour ce que l'on attends de ce type d'établissement. Il semble que c'est le côté infrastructures (plusieurs restaurants, belle salle de sport etc) qui est privilégié, pas les chambres. Personnel réactif. Emplacement.

Cons:

Les chambres. Vieillottes. Bel espace, belle salle de bain mais un bruit de canalisation important. Les meubles portent des traces de coups, de marques de verres ou de bouteilles, les tapisseries semblent anciennes et tendent discrètement à se décoller par endroit. Un spot pendait dans la chambre, il a été remis en place immédiatement à notre demande. Comme le rideau occultant la salle de bain dans l'autre chambre, qui bloquait et qui a été aussi réparé immédiatement à notre demande.De plus au dessus de nous une chambre en travaux ou autre, bruits divers (marteaux?), à partir de 9h. Sur deux chambres nous en avions demandé une avec lits jumeaux, il n' y en avait plus nous avons eu un lit d'appoint. Dommage, un bon rafraichissement changerait tout. La piscine également, tristounette. Pas de possibilité de garder la chambre deux ou trois heures après 12h le jour du départ.

2026-08-06 • via Nuitee
A
Ann-Sophie • extended_group • be
9
2026-08-06 • via Nuitee
E
Eun Hyuk • solo_traveller • qa
10
Pros:

모든게 좋았어요
청결 위치 친절 너무 감사합니다!
머무는 동안 행복한 시간이였어요!

Cons:

없어요!

2026-08-06 • via Nuitee
C
CHUNG LIN • couple • id
8
2026-08-06 • via Nuitee
A
AshBiztraveller • solo_traveller • sg
10
Great stay as always
Pros:

Clean spacious well appointed room.

Cons:

Nothing

2026-08-05 • via Nuitee
L
Lingyu • couple • au
10
2026-08-05 • via Nuitee
G
Gareth • couple • th
9
2026-08-04 • via Nuitee
C
claudia • solo_traveller • at
9
2026-08-04 • via Nuitee