Carlton Hotel Singapore

Hotels
8.6 (11277 reviews)
76 Bras Basah Road , Singapore , sg
+65 6338 8333

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good service
Clean and comfortable rooms
Cons:
Repetitive breakfast options
Smoky smell in hallways

Categories

Cleanliness
8.1
Clean and comfortable beds, but some reviews noted cleanliness issues in hallways.
Service
9.1
Service was professional, polite, and attentive, making a significant positive impact on guests' experiences.
Location
8.8
Great location near shopping and public transport, highly praised in multiple reviews.
Room Quality
8.6
Rooms are clean, spacious, and provide a great view.
Amenities
8.6
Good amenities like a gym and pool, but some reviews indicate limited breakfast options.
Value for Money
8.7
Generally perceived as good value for the experience offered.
Food and Beverage
8.3
Food quality was praised, but some items were noted as repetitive.
Overall Experience
8.6
Overall satisfaction indicated a very positive experience for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:10

Property Description

Prime Location
Enjoy the convenience of being located in the heart of City Hall, with major attractions just steps away.

Amenities Galore
Take a dip in the outdoor swimming pool, savor delicious meals at 2 dining options, and benefit from free WiFi and complimentary parking.

Comfort and Elegance
Indulge in contemporary-style rooms offering city views, access to the Club Lounge, and modern amenities for a relaxing stay.

To experience the best of Singapore's hospitality, book your stay at Carlton Hotel today.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

As part of our ongoing efforts to enhance our facilities and elevate your overall stay experience, renovation works at the Premier Wing guest rooms will be carried out in phases till December 2026.

Any damage or loss to the property caused by guests, including from smoking outside designated areas, will incur a charge of SGD 500 for any violations.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Location

Guest Reviews

8.6
Based on 11277 reviews
Cleanliness: 8.1
Service: 9.1
Location: 8.8
Room Quality: 8.6
Amenities: 8.6
Value for Money: 8.7
Food and Beverage: 8.3
Overall Experience: 8.6
Z
ZHU JIDONG • family_with_children • cn
9
2026-08-29 • via Nuitee
P
Pian • family_with_children • gb
9
Good place to stay if you want to stay close to everything.
Pros:

Excellent location.

Cons:

The breakfast is not good considering the price. Not worth it.

2026-08-29 • via Nuitee
A
Alfred • couple • hk
8
Cons:

The ventilation of the bathroom and toilet

2026-08-29 • via Nuitee
J
jayne lesley • solo_traveller • mo
6
2026-08-29 • via Nuitee
H
Hajar • solo_traveller • fr
8
2026-08-29 • via Nuitee
A
Adriana • solo_traveller • ro
9
2026-08-29 • via Nuitee
D
didier • family_with_children • fr
7
bien dans l'ensemble
Pros:

emplacement

Cons:

des travaux réguliers dans l'hôtel, perturbants
des bruits de perceuses, de marteau y compris le matin parfois
un hôtel qui vieillit au regard des établissement plus récents et qui mériterait d'être rénové
un petit déjeuner qui ne change quasiment pas quotidiennement et qui est en deça des standards de ce type d'hôtel 5 étoiles.

2026-08-28 • via Nuitee
J
Jodie • couple • au
10
Authentic and relaxed vibe.
Pros:

Such lovely staff, always happy to help. Chill vibe. Value for money. I loved there pillows especially.❤️

2026-08-28 • via Nuitee
G
Gaurav • couple • in
10
Centrally located property, very nice staff.
Pros:

Special thanks to Mr Bilal at front office who understood my request and gave room early.

Cons:

All good.

2026-08-28 • via Nuitee
J
Jordan • family_with_children • au
7
2026-08-27 • via Nuitee
H
Henry • couple • gb
9
2026-08-27 • via Nuitee
E
Eva • couple • au
8
Great for a short getaway with an overnight in Stockholm.8
Pros:

Location.

Cons:

Just busy in the restaurant for breakfast Sunday morning. But that’s just personal observation.

2026-08-26 • via Nuitee
L
Laurie • couple • au
8
Great hotel in a great location.
Pros:

The hotel was in a great location, right next door to Raffles Hotel. The room was very clean and the bed was very comfortable. The bathroom facilities were also very good with a great shower. The swimming pool was a good size and the water was a great temperature. The Tux bar was very good and the staff were lovely, particularly Justin who served us.

Cons:

We couldn't adjust the air conditioning as we found the temperature in the room was too high.

2026-08-26 • via Nuitee
J
Josef • couple • de
7
Pros:

Lage, Zimmer,Lobby

Cons:

Frühstück

2026-08-25 • via Nuitee
D
Dave H • family_with_children • au
8
Pros:

nice facilities (Pool etc)

Cons:

Room wasnt ready on arrival in the evening and had to wait

2026-08-25 • via Nuitee
T
Takako • solo_traveller • jp
7
2026-08-25 • via Nuitee
K
King leung • couple • hk
8
2026-08-25 • via Nuitee
S
Siarhei • solo_traveller • by
9
Cons:

Lounge was under renovation

2026-08-25 • via Nuitee
D
Daniel • couple • tz
8
2026-08-25 • via Nuitee
S
Sakon • family_with_children • jp
9
2026-08-25 • via Nuitee