Carlton Hotel Singapore

Hotels
8.6 (11277 reviews)
76 Bras Basah Road , Singapore , SG

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good service
Clean and comfortable rooms
Cons:
Repetitive breakfast options
Smoky smell in hallways

Categories

Cleanliness
8.1
Clean and comfortable beds, but some reviews noted cleanliness issues in hallways.
Service
9.1
Service was professional, polite, and attentive, making a significant positive impact on guests' experiences.
Location
8.8
Great location near shopping and public transport, highly praised in multiple reviews.
Room Quality
8.6
Rooms are clean, spacious, and provide a great view.
Amenities
8.6
Good amenities like a gym and pool, but some reviews indicate limited breakfast options.
Value for Money
8.7
Generally perceived as good value for the experience offered.
Food and Beverage
8.3
Food quality was praised, but some items were noted as repetitive.
Overall Experience
8.6
Overall satisfaction indicated a very positive experience for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:10

Property Description

Prime Location
Enjoy the convenience of being located in the heart of City Hall, with major attractions just steps away.

Amenities Galore
Take a dip in the outdoor swimming pool, savor delicious meals at 2 dining options, and benefit from free WiFi and complimentary parking.

Comfort and Elegance
Indulge in contemporary-style rooms offering city views, access to the Club Lounge, and modern amenities for a relaxing stay.

To experience the best of Singapore's hospitality, book your stay at Carlton Hotel today.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

As part of our ongoing efforts to enhance our facilities and elevate your overall stay experience, renovation works at the Premier Wing guest rooms will be carried out in phases till December 2026.

Any damage or loss to the property caused by guests, including from smoking outside designated areas, will incur a charge of SGD 500 for any violations.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Location

Guest Reviews

8.6
Based on 11277 reviews
Cleanliness: 8.1
Service: 9.1
Location: 8.8
Room Quality: 8.6
Amenities: 8.6
Value for Money: 8.7
Food and Beverage: 8.3
Overall Experience: 8.6
S
Stephanie • couple • fr
7
Bon emplacement mais déception de la qualité pour un Carlton
Pros:

Son emplacement. La taille de la chambre.

Cons:

L’équipement commence à être vétuste, avec un peu d’odeur dans la chambre, qui était très classique. Les interactions avec le personnel étaient assez froides. On s’attendait à un plus haut niveau de service.

2026-09-19 • via Nuitee
V
vikram • couple • in
10
Complete vaalue for money hotel for aa great staay in singapore
Cons:

the baaathroom should have had a door to partition the washbasin area, otheriwse everything was spot on .

2026-09-19 • via Nuitee
V
Varfi • couple • ch
9
2026-09-19 • via Nuitee
J
Jiewen • couple • us
10
Pros:

The room and staff are very nice and friendly. The hotel location is very convenient. I will stay here again next time! Highly recommended!

2026-09-19 • via Nuitee
T
TAKASHI • couple • jp
5
2026-09-19 • via Nuitee
Y
Yao Cheng • couple • tw
9
Pros:

交通地理位置方便,距離讚美廣場和Raffles City很近,週圍有三個捷運站可以使用

Cons:

冷氣溫度被固定在19c,若在房間不蓋被子會冷

2026-09-19 • via Nuitee
B
Blake07 • solo_traveller • in
10
Super hospitality and comfortable stay
Pros:

Super hospitality displayed by the staff. Very courteous and efficient. Made our stay very comfortable. The staff were kind to upgrade us to the Premier Room.

Cons:

They could introduce a jet washer in the toilet for the WC. Apart from that nothing really...the only fact that I couldn't stay longer.

2026-09-19 • via Nuitee
S
Sergei • solo_traveller • ee
10
2026-09-19 • via Nuitee
F
Frances • couple • gb
8
2026-09-19 • via Nuitee
J
Jiwon • couple • nz
10
Perfect place to stay comfortably and enjoy exploring Singapore
2026-09-19 • via Nuitee
A
Anastasia • couple • au
10
2026-09-18 • via Nuitee
M
Ming • solo_traveller • au
8
Doing good yet still have room for improvement
Pros:

Very good location, helpful and friendly staff, room is clean and spacy. Location is excellent, close to singapore central area. A big shopping cneter is within walking distance. The bed is comfortable to sleep not too soft and not too firm.

Cons:

The view of our room is not too good, do not have a mini bar and the fridge in the room is small and faulty. This part is not good for the moeny i paid.

2026-09-18 • via Nuitee
S
Suresh • couple • lk
5
2026-09-18 • via Nuitee
P
Pao lo • extended_group • tw
9
比較像商務旅館,不適合旅遊休閒。
Pros:

地點

Cons:

更換衣物沒理想地方

2026-09-18 • via Nuitee
T
TheWillisism • solo_traveller • au
10
Pros:

Great hotel with everything a couple needs for comfort whilst exploring Singapore. Upgraded from deluxe to executive suite for free which was lovely. Large bed size greatly appreciated, amenities clean and polished. Food options internal otherwise close to great and varied restaurant and fast food options. Between 2-3 shopping malls. Convenient location to Gardens by the Bay (10min taxi, near to City Hall MRT options also) Very helpful staff.

The gym facilities are the best I have experienced at any hotel, everything a regular gym user could need and appreciate. The gym is spacious, good aircon, had a great amount of gear (both inside and outside standard strength building and functional training gear catering for novice to athletes). Mark the trainer, manager and designer of the gym is on hand to support anyones needs. He was very happy to give a tour and offer support if needed. A great sauna available for both male and female (separate) use.

Would recommend staying for affordable comfort, and those who appreciate health/training support whilst away from home.

Cons:

-

2026-09-18 • via Nuitee
L
LISIA • extended_group • in
7
2026-09-18 • via Nuitee
A
AshBiztraveller • solo_traveller • sg
10
Super stay.
Pros:

Modern well appointed room, friendly staff, great location

Cons:

No Nespresso machine in the executive room.

2026-09-18 • via Nuitee
C
Chris • couple • au
10
Would definitely recommend this hotel
Pros:

Great hotel in excellent position to all attractions and restaurants

Cons:

Nothing

2026-09-17 • via Nuitee
T
Thảo • couple • vn
10
2026-09-17 • via Nuitee
J
Jeffrey • solo_traveller • be
10
Pros:

The staff is very friendly and helpfull from check in to check out all was great!

Cons:

Nothing

2026-09-17 • via Nuitee