Hotel Alba Palace

Hotels
8.8 (4028 reviews)
Via della Scala 22 , Florence , it

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Cons:
WiFi issues
Small room for some guests

Categories

Cleanliness
8.66
Reviews indicate good cleanliness and attention by the staff.
Service
9.13
Guests frequently highlighted the excellent service from the staff.
Location
9.17
The hotel is centrally located with easy access to transportation.
Room Quality
8.62
Rooms were generally spacious and well-furnished, meeting expectations.
Amenities
8.65
Amenities provided were satisfactory, including breakfast.
Value for Money
8.61
Guests felt they received good value for the price paid.
Food and Beverage
8.66
Breakfast was specifically praised for its variety and quality.
Overall Experience
8.93
Overall, guests expressed high satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:34

Property Description

Elegant Renovated Property with a Peaceful Courtyard
Experience the charm of Hotel Alba Palace, located next to the cloisters of Florence’s Santa Maria Novella Basilica. Enjoy free WiFi, air-conditioned rooms with Playstation2 and DVD players, and a traditional decor with renaissance prints.

Concierge Services and Buffet Breakfast
Let our dedicated staff assist you with ticket reservations, car rentals, and local dining recommendations. Start your day with a delicious buffet breakfast served in the atrium courtyard.

Prime Location and Nearby Attractions
With Santa Maria Novella Station just 500 meters away, explore Florence with ease. Walk to iconic landmarks like Florence Cathedral and the Ponte Vecchio in just 10 minutes.

Ready to immerse yourself in the beauty of Florence? Book your stay at Hotel Alba Palace now.

Important information:

When booking 4 rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 30 per day.

Location

Guest Reviews

8.8
Based on 4028 reviews
Cleanliness: 8.66
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.93
M
Maryna • couple • ua
6
Pros:

Хорошее расположение 5 минут от жд вокзала, 10 минут пешком до центра

Cons:

В номере затхлый немного запах и окно было наверху, мало света, как в погребе, не дали воду

2026-05-30 • via Nuitee
A
Asher • solo_traveller • ch
9
Location, very friendly staff
Pros:

Location, very friendly staff, good breakfast, clean, very close to the center and train station. Quiet with double windows that you can also open. Comfy bed

Cons:

A little pricey for the room size (i took single for one person) but take in consideration that this is Firenze.
Comfy bed but awful pillows

2026-05-30 • via Nuitee
S
Sophie • solo_traveller • nz
8
Staff of Hotel Alba Palace is nice and friendly. Breakfast is delicious, many choices,
Pros:

Good location, only 5 minutes walk to train station and various tourist spots.
Interior of this hotel is beautiful.

2026-05-30 • via Nuitee
J
Julia • couple • za
10
Second time staying here and will always choose it again for my stay in Florence.
Pros:

Clean air conditioned rooms in a very good location, great breakfast and staff. As always very impressed with my stay at Hotel Alba Palace

2026-05-29 • via Nuitee
S
Senanur • family_with_children • tr
10
Harika
Pros:

Konumu harika tren istasyonuna 5 dk mesafede. Gezilecek her yere çok yakın. Çalışanlar çok iyi ve ilgili. Odalar yeterli büyüklükte, temiz, yataklar rahat 2 yetişkin 1 çocuk çok rahat ettik. Kahvaltısı çok güzel yumurta peynir her şey mevcut. Bir daha Floransaya gelirsek yine burayı tercih ederiz

Cons:

Beğenmediğimiz hiçbir şeyi yok

2026-05-28 • via Nuitee
M
Monique • family_with_children • br
7
Pros:

Café da manhã

Cons:

Quarto pequeno, instalações muito antigas, roupas de cama velhas

2026-05-28 • via Nuitee
M
Martín • couple • us
9
2026-05-28 • via Nuitee
B
BARIŞ • solo_traveller • tr
7
Pros:

Tren istasyonuna ve tarihi bölgelere yakın olması,çıkış yaptıktan sonra bavul dolabı olması, kahvaltisı gayet yeterliydi. Verandaya çıkış güzel , hava alınabiliyor.

Cons:

Oda çok serindi yıparanmışlık vardı. Oda kapısı stoperi olmalı. Bir de havalandırma yapamadığınız oda nem kokuyordu. Tv altında sandalye arkasına bir havalandırma cihazı yerleştirmişler. Ben sesinden dolayı ve zaten içerisi serin olduğundan kapadım. 2 katlı bir odaydı. Üst katın zemini çok ses yapıyordu..

2026-05-28 • via Nuitee
A
Alessandro • solo_traveller • it
9
2026-05-28 • via Nuitee
N
Nobuki • solo_traveller • jp
10
大きな荷物を持った旅行者の強い味方
Pros:

駅からの立地がとにかく良く、重いスーツケースを持っている旅行者には力強い味方のホテルです❗️

Cons:

特には不満はありません。

2026-05-27 • via Nuitee
F
Fernanda Lopes • extended_group • br
10
Foi ótima a estadia no hotel. Equipe simpática, bem localizado, ótimo custo/benefício.
Pros:

Localização próxima a estação de trem , e dos principais pontos turísticos. Comodidades disponíveis (shampoo, cremes no banheiro). Quarto arejado, e ensolarado.

2026-05-27 • via Nuitee
L
LUCY • solo_traveller • cn
8
2026-05-27 • via Nuitee
C
Caroline • solo_traveller • fr
9
Pros:

Proximité de la gare et du centre de Florence. Apéritif offert le premier soir dans un salon confortable. Cafetière, bouilloire et réfrigérateur dans la chambre. Propreté impeccable. On se sent bien dans cet hôtel , accueil simple et chaleureux. Petit déjeuner très complet.

Cons:

Le bruit des conversations et toilettes des voisins et le claquement des portes. C est un bâtiment ancien et l insonorisation n est pas optimale.

2026-05-26 • via Nuitee
P
Pascal • solo_traveller • fr
8
2026-05-26 • via Nuitee
H
Halee • extended_group • us
9
Pros:

Good location, friendly staff, easy check in, nice breakfast.

Cons:

Rooms on the small side, but I think typical of Europe.

2026-05-26 • via Nuitee
V
venutiano • family_with_children • br
9
Localização perfeita!
Pros:

Café da manhã espetacular

Cons:

Fiquei no quarto mais longe mas nada à reclamar

2026-05-25 • via Nuitee
M
Michelle • extended_group • tw
9
Pros:

Excellent location

2026-05-25 • via Nuitee
A
Andrades • solo_traveller • es
9
Pros:

Habitacion espaciosa . Limpia y con buen servicio

Cons:

Picaduras de insecto. Escasa iluminacion exterior

2026-05-25 • via Nuitee
O
Ozlem • family_with_children • tr
8
2026-05-24 • via Nuitee
G
GGuadMtl • solo_traveller • ca
8
No complaints. Just wanted to add some clarity on some issues.
Pros:

Location is really excellent next to the Santa Maria Novella square. Walkable to all the main venues. Great restaurants in the area and even just across the street.

Cons:

Room was small. Needed to sit on toilet sideways because knees hit shower stall. Not a huge issue at all and maybe not same in other larger rooms. I travelled solo for work. AC did not work at all but nights were ok with open window. Location excellent and access safe at all times day or night. Great to have parking valet to a close by parking garage. However driving in this restricted zones area is for the very courageous only. I would not do that again because I had many issues as the 3 online apps I used could not properly direct me to the location. (Apple Maps, Google Maps, Wazes). Spent over 90 minutes trying to navigate incorrectly thru many restricted zones with thousands of tourists in the way. Changed location in App to Garage Il Prato and the App was able to guide me there. The parking attendant at the Garage Il Prato baled me out by driving with me to the hotel. He obviously got a great tip from me for saving my butt. Not sure what happened but the Apps had a problem with the signal in the area near the hotel so they were taking me thru impossible roads and changing directions constantly. Nothing to do with the hotel. Just the map Apps.

2026-05-24 • via Nuitee