SureStay Plus Hotel by Best Western Chicago Lombard

Hotels
•
SureStay Plus Hotel by Best Western
8.4 (1973 reviews)
222 East 22nd Street , Lombard , US
+1 630-916-9000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Value for money
Cons:
Shower head issues
Cold room temperature
Limited breakfast options

Categories

Cleanliness
8.24
Several reviews mention clean rooms and bathrooms, but one review highlighted issues like a cold room and minor cleanliness concerns.
Service
8.91
Most reviews indicate friendly and helpful staff, contributing positively to the overall experience.
Location
8.65
Positive mentions of the location being good and convenient, making it a strong point for the hotel.
Room Quality
8
Mixed reviews with some complaints about room features like carpet quality and accessibility, but overall satisfactory.
Amenities
8.13
Good variety in breakfast and availability of amenities, but a few complaints about lack of comfort in beds and seating.
Value for Money
8.49
Many reviews highlight the hotel being a good value for the money, particularly given the positive aspects.
Food and Beverage
8.34
Generally favorable with multiple reviews praising the breakfast options, but some mentioned limited variety.
Overall Experience
8.41
A mix of positive experiences and some complaints, resulting in a balanced overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:45

Property Description

Convenient Location near Yorktown Shopping Center
Located just 1 km from Yorktown Shopping Center, the SureStay Plus Hotel by Best Western Chicago Lombard offers a prime location for shopping enthusiasts.

Comfortable Accommodation with Modern Amenities
Each room at the hotel is equipped with a flat-screen TV, desk, and tea/coffee maker for your convenience. Some rooms even feature a refrigerator, microwave, and sofa bed for added comfort during your stay.

On-Site Fitness Center and Business Facilities
Stay active during your trip by utilizing the 24-hour fitness center, or take care of work tasks at the on-site business center. Additionally, guests can benefit from the hotel's launderette services.

Book now to experience a convenient stay with modern amenities at the SureStay Plus Hotel by Best Western Chicago Lombard.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.4
Based on 1973 reviews
Cleanliness: 8.24
Service: 8.91
Location: 8.65
Room Quality: 8
Amenities: 8.13
Value for Money: 8.49
Food and Beverage: 8.34
Overall Experience: 8.41
D
Dr Mahmud • solo_traveller • bd
7
Good may improve the breakfast quality
Pros:

Close to my meeting place

Cons:

May make it fully smoking free in front of the hotel

2026-09-19 • via Nuitee
B
BOBBY • couple • us
7
2026-09-19 • via Nuitee
W
Wanderer • solo_traveller • us
8
2026-09-19 • via Nuitee
M
Mary • couple • us
8
2026-09-18 • via Nuitee
C
Charles • couple • us
9
2026-09-18 • via Nuitee
K
Kimchai • extended_group • us
10
Pros:

Great location with plenty to do around.

2026-09-17 • via Nuitee
C
Christofer • solo_traveller • se
8
Great stay! Would recommend for anyone visiting Chicago
Pros:

Nice and clean room. Big plus was the USB ports in the outlet.

2026-09-15 • via Nuitee
L
LaShonda • couple • us
10
2026-09-13 • via Nuitee
T
Throw • solo_traveller • us
10
2026-09-13 • via Nuitee
C
Carl • solo_traveller • us
10
2026-09-11 • via Nuitee
• couple • fr
3
Pros:

L'emplacement de l'hôtel

Cons:

Il y a eu beaucoup de bruit dans la nuit les occupants des chambres voisines claquaient les portes et ont mis la musique a fond sans que le personnel ne s'en soucie.

2026-09-08 • via Nuitee
V
Virginia • couple • us
9
Nice place to stay; close to places to eat, reasonably priced, updated rooms.
Pros:

Very clean room, quiet, Good value! I would recommend to those traveling in the area.

Cons:

We needed sheets for the hide-a-bed couch, but the staff was very accommodating and supplied them immediately to us.

2026-09-08 • via Nuitee
D
Danielle • family_with_children • us
7
It suited the need, but was nothing exceptional.
Pros:

I saw a lot of comments raving about the breakfast prior to booking and asked myself "Come on, how good can the breakfast be?" Answer: the breakfast was the best part of the stay! Quality sausage, pancakes, variety of pastries, fresh fruit, etc was all good. Can't beat the price of the room either.

Cons:

The one elevator sounded broken. We kept hoping that the other one would arrive first because we were concerned about it having a failure. There was a bit of mold in the bathroom.

2026-09-07 • via Nuitee
M
Maria vittoria • extended_group • it
10
Essenziale
Pros:

Tutto

Cons:

Niente

2026-09-07 • via Nuitee
D
Delia • couple • us
10
2026-09-04 • via Nuitee
D
Delia • couple • us
10
2026-09-04 • via Nuitee
J
JOHN • couple • us
5
Pros:

Our reservation was lost... took almost an hour @ service desk to get checked it.

2026-09-01 • via Nuitee
A
Avery • solo_traveller • us
10
Pros:

Clean and comfortable.

Cons:

Clean and comfortable.

2026-09-01 • via Nuitee
C
Christian • solo_traveller • de
7
2026-08-31 • via Nuitee
T
Terry • couple • us
10
Great value with breakfast included
Pros:

Hotel staff is wonderful

Cons:

Parking a little rough when you get in late

2026-08-31 • via Nuitee