The Lancaster Hotel

Hotels
9.6 (1103 reviews)
701 Texas Avenue , Houston , us

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great service
Delicious food
Comfortable room
Cons:
Cleanliness issues
Overpriced
Uncomfortable mattress

Categories

Cleanliness
9.09
Some negative comments about the lift cleanliness and room cleanliness.
Service
10
Staff received consistent praise for their friendliness and helpfulness.
Location
10
Great central location close to Jones Hall theater, praised in multiple reviews.
Room Quality
9.56
Rooms noted as spacious and comfortable, but some complaints about mattress and pillows.
Amenities
9.6
Limited amenities noted, but some positive mentions about the bar and breakfast.
Value for Money
8.55
Some reviews indicated it was overpriced for the quality received.
Food and Beverage
10
Complimentary breakfast and restaurant food received high praise.
Overall Experience
10
Overall positive sentiments, with a mix of experiences highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:37

Property Description

Historic Charm and Modern Comforts

Luxurious Accommodations
The Lancaster Hotel offers elegantly designed guest rooms with a cozy seating area, flat-screen TV, and convenient work desk. The ironing facilities ensure you look your best throughout your stay.

Gourmet Dining and Convenient Services
Indulge in a delightful dining experience at Cultivated F+B, serving delectable American cuisine. Start your day with a complimentary buffet breakfast at the Mezzanine or opt for a made-to-order breakfast menu. Enjoy coffee from Speedy Boy Coffee and take advantage of car service to downtown attractions and a multilingual concierge service.

Prime Location and Easy Access
Situated in Houston's Theatre District, this boutique hotel is a Texas Historical Landmark. Explore nearby attractions like the Houston Museum District and the George R. Brown Convention Center. Book now to experience the perfect blend of historic charm and modern comforts at The Lancaster Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 53 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    Children 17 years old stay for US$15 per person per night when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 1103 reviews
Cleanliness: 9.09
Service: 10
Location: 10
Room Quality: 9.56
Amenities: 9.6
Value for Money: 8.55
Food and Beverage: 10
Overall Experience: 10
N
Nadia couple us
9
I would definitely return to this hotel. It felt comfortable, safe, and accommodating in every way.
Pros:

I loved the breakfast options, dining room, and length of time it was open. I loved how helpful and welcoming the bellmen were each day that I left and returned. I loved how kind and attentive the hotel restaurant staff were. I loved the central location of the hotel downtown. We were able to get to mostly every place on foot.

Cons:

The only issue that I experienced was a long wait time for the shower to get hot, but it got there, and it was a small inconvenience given how well everything else was about our stay.

2026-05-22 via Nuitee
I
Ileana solo_traveller ca
10
2026-05-21 via Nuitee
A
Antonio couple br
8
Great option for the theater district in hou
Pros:

Great location on the theater district, excellent food at the restaurant and awesome breakfast included available

2026-05-13 via Nuitee
K
Kevin couple us
10
See above
Pros:

I stayed at the Lancaster years ago when I was working. I am now retired and told my wife about the Lancaster. It exceeded all my representations and fortunately my wife's expectations. Well done!

Cons:

No.

2026-05-11 via Nuitee
O
Offill solo_traveller us
10
More than happy
Pros:

The valet service was exceptional most commentating and respectful can't speak highly enough

Cons:

Valet service

2026-05-04 via Nuitee
M
Martin solo_traveller us
10
I loved everything about this hotel. The staff was fantastic, the room was well appointed and even had a handwritten not
Pros:

The staff was super friendly.

2026-05-04 via Nuitee
R
Robert family_with_children us
10
Pros:

Valet parking.

2026-05-04 via Nuitee
J
Jonathan couple gb
10
2026-05-01 via Nuitee
A
Ariel couple us
10
Best hotel experience in Houston.
Pros:

Best hotel experience in Houston.

2026-04-27 via Nuitee
J
Juan David solo_traveller co
9
Aceptable
Pros:

Ubicación

Cons:

Valet

2026-04-26 via Nuitee
Z
Z2741QGkimberlyw Solo travel
4
Great Service Upfront, Inconsistent Follow-Through
Pros:

This is a beautiful hotel. The valet and front desk staff are very welcoming, and they upgraded me to PH level with no extra charge. After I checked in, I rushed out of the hotel room for an event. Once I was back in the room, I realized I was not given the complimentary snacks or drinks that I was told would be in the room. On top of this, the housekeepers were loud 8am through the rest of the morning which made it hard to relax. It actually got to the point where I decided to check out early and skip breakfast altogether. A little bummed because I feel like for almost $500 a night, this shouldn’t be such a miss.

2026-04-22 via Tripadvisor
P
P9805TVcarolinev Family
10
Home away from home!
Pros:

My mom and I had the most amazing experience! From the stellar room to the funny bartender, the Lancaster was wonderful! In the future, I will only stay at the Lancaster! The staff went above and beyond. The breakfast service is 10/10. If you are coming to Houston, look no further!

2026-04-21 via Tripadvisor
W
Williams solo_traveller us
9
2026-04-19 via Nuitee
B
B6399DQchrism Couples
10
Old school excellence!
Pros:

We are giving it a 5 because there is nothing higher, but we would absolutely give it a 10. From the moment we arrived, every single person was thoughtful, attentive, pleasant, and helpful. Our stay began with an upgraded suite in a glass of sparkling wine. The suite was beautiful and impeccable. The food is amazing and I cannot say enough wonderful things. The Lancaster is a beautiful vintage hotel with old-school hospitality and we would return in a heartbeat. Thank you to everyone there!

2026-04-18 via Tripadvisor
I
Isabella family_with_children ch
9
Sehr schönes Hotel mit freundlichem Personal
Pros:

Lage, Freundliches Personal, Zimmer

Cons:

Auswahl beim Frühstück eher beschränkt

2026-04-17 via Nuitee
P
Philippe couple fr
10
Bel hôtel dans le centre de Houston
Pros:

Tout. Superbe hôtel situé dans le Downtown de Seattle, quartier des théâtres. Bon restaurant. Accueil sympathique. Même les petites chambres sont confortables. Top.

Cons:

Rien. Tout est parfait.
Ensuite, selon ce que vous recherchez à Houston, il y a peut-être des quartiers plus adaptés.

2026-04-16 via Nuitee
J
Jason solo_traveller gb
10
The hotel exudes quality from customer service, food quality - to the extra complementary touches in the rooms.
Pros:

All the staff gave exceptional service.

2026-04-14 via Nuitee
M
Michael solo_traveller us
9
Excellent
Pros:

Room was great and breakfast was great.

Cons:

Having someone knock on my door at night asking me if I needed anything. I would prefer a call. Intrusive!

2026-04-14 via Nuitee
D
Deborah couple us
10
Convenience and luxury at The Lancaster.
Pros:

Rooms were as described. The warm, professional greeting at check-in was nice.Being offered sparkling wine and the macarons in our room were a special touch. Complimentary warm breakfast and in-room snacks and beverages were added bonuses. Bathrobes and yes, slippers! added to a luxurious feeling. I cannot say enough about the artwork throughout the hotel. I appreciated both local artists and more well-known. Valet service was efficient and all hotel staff we encountered were polite. We attended the Art Car Parade and could easily walk to it. It’s a perfect location for theater, symphony, opera and a short drive to the Museum of Fine Arts. Highly recommend The Lancaster Hotel and would stay here in the future.

2026-04-13 via Nuitee
L
Leigh couple au
10
Always going back there !!!
Pros:

It’s clean and the staff are absolutely fantastic!!!!! Mark the maître de and Bob the bartender are fantastic and the rest of their crew Dylan was fantastic too

Cons:

Nothing bad

2026-04-13 via Nuitee