Quality Inn & Suites South Portland

Hotels
Quality Inn
7 (690 reviews)
738 Main Street , South Portland , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good location for medical appointments
Breakfast had a good selection
Cons:
Unclean rooms
Rude service
Maintenance issues
Poor overall experience

Categories

Cleanliness
4.64
Numerous complaints about the room cleanliness, including unkempt bathrooms and lingering odors.
Service
8.11
Mixed sentiments with some mentions of rude staff, but some satisfactory experiences were also noted.
Location
9.65
Good location for medical appointments, proximity appreciated by guests.
Room Quality
6.1
Reports of small and unclean rooms with various maintenance issues.
Amenities
6.63
Amenities present but not adequately maintained, e.g., breakfast quality dissatisfaction.
Value for Money
7.59
Concerns raised about the overall value, especially given the cleanliness issues.
Food and Beverage
7.64
Breakfast had a good selection but quality and service were below expectations.
Overall Experience
5.61
Overall dissatisfaction with multiple aspects of the stay, leading to a negative experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:55

Property Description

Convenient Location
Situated just off Interstate 95, our non-smoking South Portland hotel is a mere 8.4 km from the Portland International Jetport, ensuring easy access for travelers.

Comfortable Accommodations
Each guest room at the South Portland Quality Inn & Suites is thoughtfully designed with amenities such as Cable TV, a work desk, and a cozy en suite bathroom, providing a comfortable stay in warm and inviting surroundings.

Great Dining Options
With various dining choices within walking distance, including the renowned Chicago Dogs and Dock's Seafood a short 3 km away, guests can indulge in a range of culinary experiences during their stay.

Ready to experience convenience, comfort, and great dining? Book your stay at our South Portland Quality Inn & Suites now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PWM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7
Based on 690 reviews
Cleanliness: 4.64
Service: 8.11
Location: 9.65
Room Quality: 6.1
Amenities: 6.63
Value for Money: 7.59
Food and Beverage: 7.64
Overall Experience: 5.61
M
mikeT6490CT NONE
2
Strong perfume smell throughout - many issues in rooms
Pros:

I wouldn't stay there again - lots of bad smells and lots of damage to rooms (including to door locks that make them not effective). The only positive was the lady at the front desk, who was very kind.

2026-06-03 via Tripadvisor
G
godinghislain NONE
2
This is gross
Pros:

Do not stay here. Mold, bugs unknown substance and sticky floors. We left before even sleeping a night and went to the best western next door.

2026-06-02 via Tripadvisor
R
R7457DUjoshb NONE
2
Terrible!
Pros:

I couldn't, in good conscience, recommend this place to anyone. If the experience I had booking directly through the hotel chain got me the "Best" room available I can only imagine the rest of the place. I should have paid $20 more a night and stayed somewhere else. Live and learn.

2026-05-26 via Tripadvisor
T
tmdyer17 NONE
2
Stay anywhere but here
Pros:

When we arrived for a check in, the coffee pot still had coffee in it, and the trash Still trash in it.
My husband and I left for the evening, when we came back they were muddy footprints all through the room… Someone I’ve definitely been in there even though we had to do not disturb sign on the door. When brought up to the front desk they were very rude, and made a comment that the manager “went into look at a coffee table.” But the following morning and when I spoke to the manager he had no idea who went in my room. And didn’t seem very concerned that I was worried.
The bed was so uncomfortable, it was like sleeping on a rock. The “breakfast” they serve was inedible.

2026-05-26 via Tripadvisor
S
solispierre Business Saco, Maine
2
Extremely disappointed customer
Pros:

There was an issue with my agent and payments, as I’m on the phone trying to fix the issue the receptionist out of no where says “you think you’re laughing at us, but we’re the ones laughing at you”. I had no clue what he was talking about and needless to say they weren’t helping me and I didn’t want to stay there anymore. Unfortunately my agency had already paid for the first month of my 3 months stay…on the 2, I seen a mouse running across the hallway. Within that month, I had to cross the parking lot to another room to shower, since I had no hot water…

2026-04-29 via Tripadvisor
B
Bill couple us
9
2026-04-27 via Nuitee
M
Marcus1234566 Business Kennebunkport, Kennebunks, Maine
2
Refund for horrible visit I have faced and experienced
Pros:



Horrible visit with the room and hotel staff etc and like a refund for that stay if possible because the visit I experience not right

2026-04-26 via Tripadvisor
K
Kathy solo_traveller us
7
Pros:

Location

Cons:

Had kitchen no dishes etc. Tub didn't drain properly

2026-04-26 via Nuitee
S
sherrylamora NONE
2
Totally unacceptable
Pros:

Bathroom floor and tub ‘sticky’, mirror all streaked, curtains held up by floor lamp, over bearing smell of disinfectants or cleaners to mask odors, beds definitely not stripped from whoever or whatever was in the room last. Suggest to see room before checking in.

2026-04-25 via Tripadvisor
couple us
9
2026-04-13 via Nuitee
B
Brett couple us
10
2026-03-22 via Nuitee
L
Laurie solo_traveller us
8
It was good
Pros:

Easy to find right off highway

Cons:

TV reception poor very few channels

2026-02-26 via Nuitee
B
Bill couple us
7
2026-02-11 via Nuitee
F
Frank family_with_children us
5
Cheap for a reason
Pros:

Good water pressure. Air conditioning worked exceptionally well.

Cons:

Mirrors and bathroom fixtures were dirty. Boogers on the walls. Coffee maker and microwave were filthy. Adjoining rooms and thin walls made it so noise from neighbors was obnoxious. Housekeeping started cleaning rooms as soon as people checked out; I work nights so I didn't appreciate being woken up by vacuums and yelling at 8 in the morning. Nobody at the desk at checkout. Will not be returning.

2026-02-10 via Nuitee
B
Bradford solo_traveller us
1
2026-02-09 via Nuitee
G
Gael family_with_children us
10
2026-01-28 via Nuitee
J
Jill couple us
3
Slow, unfriendly staff
Cons:

Had to get very forceful before he would even give me a receipt of the charges for my room

2026-01-23 via Nuitee
S
Stephen solo_traveller us
1
Cons:

I got chewed on by something, bedbugs maybe? I was going to stay longer, but got my forearm and face bitten while I slept

2026-01-20 via Nuitee
K
Kailyn family_with_children us
2
It served a purpose but wouldn’t recommend
Pros:

Nothing…

Cons:

The fact that I didn’t get the room that I booked online. We got two queen beds and not two king beds, the room had things broken and dirty. Breakfast was subpar and over early. Staff was rude.

2026-01-19 via Nuitee
B
Bethany family_with_children us
1
We didn’t end up staying because the property was so dirty and run down. For $200 a night I definitely except better.
Pros:

I would give it a 0 if I could. Nothing good about this property. We didn’t even end up staying because it was so dirty

Cons:

Blood on the bed, crumbs all over the place, food smeared into the floor, chipping paint everywhere, dog food in the pull out couch. There are so many things wrong I can’t list them all. Management was unreachable and didn’t respond to booking.com when they reached out. We had to contact the property many times until the finally responded. Highly do not recommend!

2026-01-19 via Nuitee