Quality Inn & Suites South Portland

Hotels
•
Quality Inn
5.7 (461 reviews)
738 Main Street , South Portland , US
+1 207-774-5891

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Plenty of parking
Mini fridge and microwave in rooms
Comfortable beds/linens in several rooms
Convenient location near mall/highway
Affordable price for some guests
Cons:
Serious cleanliness issues (dirty bathrooms, stains, odors)
Maintenance problems (broken fixtures, peeling paint, squeaks)
Small/tiny or misrepresented rooms
Hallways and common areas reported as poor looking
Breakfast quality inconsistent (cold items, bad eggs)
Occasional amenity failures (leaking fridge, open coffee pods)

Categories

Cleanliness
2
Numerous reports of filthy rooms and bathrooms (hair in tub, sticky floors, stains, peeling paint), strong odors (incense, cigarette, urine) and poorly maintained hallways — overall very poor cleanliness.
Service
8.5
Staff repeatedly described as friendly, welcoming and helpful across many reviews; housekeeping staff noted as sweet in some reports despite cleanliness issues.
Location
7.5
Several guests cited a good, convenient location (near Maine Mall, close to everything); generally positive on location.
Room Quality
4
Mixed to negative: some comfortable beds but many rooms described as tiny, cheaply furnished, with maintenance problems (broken fixtures, squeaks, small TVs, damaged drywall).
Amenities
6
Basic amenities present (mini-fridge, microwave, breakfast, parking) but some guests reported issues (leaking fridge, only one TV working, open coffee pods).
Value for Money
6
Some guests noted the hotel is cheap and acceptable for price, while others felt the condition did not match expectations or booking price discrepancies occurred.
Food and Beverage
5
Breakfast generally available and sometimes hot (French toast, sausage), but comments about poor eggs, cold items and limited quality lead to a mixed rating.
Overall Experience
6.6
Overall mixed experience: strong service and decent location offset by serious cleanliness and maintenance problems; results in a below-expectation but not uniformly terrible stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Convenient Location
Situated just off Interstate 95, our non-smoking South Portland hotel is a mere 8.4 km from the Portland International Jetport, ensuring easy access for travelers.

Comfortable Accommodations
Each guest room at the South Portland Quality Inn & Suites is thoughtfully designed with amenities such as Cable TV, a work desk, and a cozy en suite bathroom, providing a comfortable stay in warm and inviting surroundings.

Great Dining Options
With various dining choices within walking distance, including the renowned Chicago Dogs and Dock's Seafood a short 3 km away, guests can indulge in a range of culinary experiences during their stay.

Ready to experience convenience, comfort, and great dining? Book your stay at our South Portland Quality Inn & Suites now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PWM

Location

Guest Reviews

5.7
Based on 461 reviews
Cleanliness: 2
Service: 8.5
Location: 7.5
Room Quality: 4
Amenities: 6
Value for Money: 6
Food and Beverage: 5
Overall Experience: 6.6
T
Toni-Ann • couple • us
6
2026-10-29 • via Nuitee
S
Spicer • couple • us
5
We came for a concert, so we weren’t in the room much. It was tiny and the lobby was hard to breathe in. The batteries h
Pros:

Plenty of parking. Friendly staff. Most of the breakfast was good. Mini fridge and microwave in room.

Cons:

The lobby smelled too strong of incense. The eggs were not good, and the French toast was cold. The room was tiny and not what was pictured in the booking app.

2026-10-25 • via Nuitee
M
Maria Jose • family_with_children • cl
6
Bien en general
Pros:

Desayuno básico. La ducha muy buena! las camas y almohadas muy buenas.

Cons:

El desayuno

2026-10-23 • via Nuitee
S
SEREN • couple • tr
4
2026-10-19 • via Nuitee
S
Stoddard • family_with_children • us
10
2026-10-18 • via Nuitee
S
Stoddard • family_with_children • us
9
Pros:

Super friendly front desk people and willing to help. The sweet lady the cleans the room is so sweet and nice.

Cons:

Nothing is was great.

2026-10-14 • via Nuitee
T
Tommy • couple • us
5
2026-10-11 • via Nuitee
J
Jeffery • solo_traveller • us
10
2026-10-09 • via Nuitee
K
Karen • couple • us
4
Really yucky in the bathroom. A shame because the staff was great.
Pros:

The staff were really pleasant and helpful. The bed was comfortable and the linens really nice - clean and soft. The breakfast was good, hot with French toast and sausage.

Cons:

The bathroom was awful. The toilet paper holder was pulling out of the wall. The drywall had been patched with a piece of flooring. The paint was all bubbled up. The handles on the faucets were missing. The cord to the phone was cut. The TV was really small. The furniture was cheap and marked up.

2026-10-08 • via Nuitee
S
Stoddard • solo_traveller • us
9
Pros:

The staff and super friendly and helpful and always willing to help if they can. The rooms are clean and nice.

2026-10-07 • via Nuitee
C
Catherine • family_with_children • us
2
2026-10-07 • via Nuitee
S
Stoddard • solo_traveller • us
9
Pros:

The staff make you feel welcomed and super friendly. I will be renting again. Get area and close to everything.

2026-10-07 • via Nuitee
S
Stoddard • solo_traveller • us
9
Pros:

The staff make you feel like your home and are really friendly. Overall good people.

2026-10-07 • via Nuitee
M
Mark • solo_traveller • us
5
Pros:

Good. Location was ok

Cons:

Bath tub looked dirty and stained. Deadbolt wouldn't lock on the door. I thought the room could be cleaner than what it was.

2026-09-19 • via Nuitee
S
Stoddard • solo_traveller • us
9
Pros:

Nice rooms and really clean easy access to the Maine Mall and high way. We will returning guests.

2026-09-07 • via Nuitee
J
JACQUES • solo_traveller • fr
7
South Portland
Pros:

Space of our suite and confortable beds. The location is very good.

Cons:

Unfriendly cleaning staff, shower curtain and general cleaning.

2026-09-04 • via Nuitee
S
Stephen • couple • us
5
2026-09-03 • via Nuitee
H
Heather • solo_traveller • us
4
Adequate.
Pros:

The room was clean and cheap.

Cons:

The hallways and common areas in the facility were pretty awful looking.

2026-09-03 • via Nuitee
K
kamel • solo_traveller • us
1
2026-09-02 • via Nuitee
C
Celestin • solo_traveller • ca
10
Pros:

Le respect, l'écoute ainsi que la chambre et l'équipement à l'intérieur. En général c'est beau

Cons:

Devant les chambres on a besoin de ménage et essayer de diminuer les poussières dans les vitres

2026-08-31 • via Nuitee