Residence Inn Chattanooga Downtown

Hotels
•
Residence Inn
8.6 (362 reviews)
215 Chestnut Street , Chattanooga , US
+1 423-266-0600

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Spacious rooms
Cons:
High parking fees
Housekeeping issues
Inconsistent service

Categories

Cleanliness
8.31
Clean and comfortable, but some rooms show signs of wear.
Service
8.88
Friendly staff and helpful service described by multiple reviews.
Location
9.12
Great location close to attractions and amenities.
Room Quality
8.57
Rooms are spacious; some reported issues with cleanliness.
Amenities
8.6
Good amenities, but some guests noted areas for improvement.
Value for Money
8.06
Fair value but additional fees like parking could be considered excessive.
Food and Beverage
8.61
Breakfast quality was noted as good; some variability reported.
Overall Experience
8.68
Overall experience was positive, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:50

Property Description

Luxurious Suites with Fully-Equipped Kitchens
Indulge in spacious suites with floor-to-ceiling windows, luxury bedding, and fully-equipped kitchens including a microwave and dishwasher.

Relaxation and Recreation Amenities
Unwind in the indoor pool or whirlpool, or stay active at the 24-hour fitness center with free weights and cardiovascular equipment.

Convenient Downtown Location
Located just 2.5 miles from Coolidge Park, our hotel is also close to Moccasin Bend Golf Course and the Creative Discovery Museum.

Book now to experience the perfect blend of luxury, comfort, and convenience at Residence Inn Chattanooga Downtown.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHA

Location

Guest Reviews

8.6
Based on 362 reviews
Cleanliness: 8.31
Service: 8.88
Location: 9.12
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.68
T
Tracey • solo_traveller • us
8
Pros:

Loved the location.

Cons:

After swimming in the pool we saw that the pool failed it last test. The was posted in the pool area. The pool should have been closed until that inspection was updated. What if someone with a compromise immune system like myself got sick.

2026-09-08 • via Nuitee
S
Susan • couple • us
10
It was a pleasant experience all around and I would stay here again.
Pros:

Good location, quiet, well maintained. The room was clean and comfortable. Staff was friendly and helpful, breakfast was standard hotel fare but hot, fresh and good. Would definitely stay here again.

2026-09-01 • via Nuitee
R
robert • couple • us
8
2026-09-01 • via Nuitee
A
Allison • family_with_children • us
10
2026-08-31 • via Nuitee
A
Alice • family_with_children • us
10
2026-08-31 • via Nuitee
T
Tracy • family_with_children • us
9
A very nice hotel while on vacation.
Pros:

The proximity to the aquarium, many nice restaurants, pleasant walking, and having a 2 bedroom suite.

Cons:

Having to pay for parking and the main room door kept getting stuck.

2026-08-27 • via Nuitee
T
Taj • solo_traveller • us
10
2026-08-24 • via Nuitee
M
Michael • family_with_children • us
7
Pros:

Location was fantastic - walking distance to main downtown attractions and easy access to free public transportation

Cons:

Hidden fees. Had to pay extra for pet (which is understandable) but then had to pay an additional $20/night for parking. Parking should be included with price of room.

2026-08-24 • via Nuitee
D
Daniel • solo_traveller • us
9
2026-08-21 • via Nuitee
L
Lynne • solo_traveller • us
10
Excellent
Pros:

Area very very clean.

Cons:

Nothing

2026-08-17 • via Nuitee
S
Sharon • family_with_children • us
10
Pros:

The location was great. Downtown within walking distance to many attractions we planned to visit.

Cons:

The pool was a little small and got crowded fast.

2026-08-17 • via Nuitee
J
Joseph • family_with_children • us
7
Pros:

Stay was great…location great

Cons:

Pool was closed our entire stay

2026-08-07 • via Nuitee
M
marie • family_with_children • us
9
Wonderful location with great staff and clean!
Pros:

Location was excellent.
Staff was friendly and helpful.
Very clean

Cons:

The only thing that could be improved is the sofa bed. Typical for small children would be ok but very uncomfortable for adult.

2026-07-20 • via Nuitee
D
Darren • couple • us
8
Great place to stay. Large rooms and great team on the front desk
Pros:

Staff were fantastic

Cons:

TV was way too old and needs to be updated

2026-06-30 • via Nuitee
E
Edgardo • solo_traveller • ar
10
2026-06-18 • via Nuitee
J
Judy • solo_traveller • us
10
2026-06-13 • via Nuitee
M
Mera • family_with_children • us
10
2026-06-13 • via Nuitee
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Tonya • family_with_children • us
9
We had an amazing time. Great accommodations, kind staff, large selection of restaurants and plenty of activities to kee
Pros:

Location was superb!! You can park your car and walk everywhere. The parking lot was only for guest. You can only get in with your room key. We stayed in the 2 BR, 2 Bath. The room was very clean. It was nice to have that extra room and bathroom. I have a teenage daughter and she needs her own personal space. The hotel gave us a long list of restaurants in the area with some discounts on meals.

Cons:

Everything was great. However, I have a suggestion for the family room area. It could benefit in having another chair in that room. The small loveseat is only good for 2 people. So my family of 3 could not sit together to watch tv. I used one of the dining room chairs. That chair is not meant to be used for long period of time and I had back pain.

2026-06-12 • via Nuitee
S
Sallie • extended_group • us
10
Always stay at residence or Drury when we travel. Great places
Pros:

Everything. Breakfast is great I wish they had a supper also
Wish I could have stayed longer

Cons:

Needs stronger lighting dim light hard to out make up on

2026-06-07 • via Nuitee
M
Maricca • solo_traveller • us
7
Pros:

Good

Cons:

Na

2026-05-28 • via Nuitee