Holiday Inn Harrisburg East by IHG

Hotels
•
Holiday Inn Hotels & Resorts
6 (328 reviews)
815 South Eisenhower Boulevard , Middletown , US
+1 717-939-1600

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Cons:
Dirty sheets
Rude service
Broken amenities

Categories

Cleanliness
5.3
Multiple complaints about dirty sheets and furniture, and a pool that was green.
Service
8.3
Issues with rude customer service and management responsiveness.
Location
9.8
Great location near attractions, but noise levels were a concern.
Room Quality
5.8
Rooms reported as run down with broken amenities.
Amenities
7.8
Inconsistent quality of amenities, with reports of the pool being down.
Value for Money
5.8
Multiple guests felt costs were not justified by accommodations and service.
Food and Beverage
5.8
Breakfast selections were considered poor and insufficient.
Overall Experience
9
A disappointing stay overall, with a combination of positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-26 16:10

Property Description

Convenient Location and Shuttle Service
Situated just off Interstate 76, Holiday Inn Middletown/Harrisburg offers easy access and a convenient airport shuttle service to Harrisburg International Airport.

On-Site Restaurant and Amenities
Enjoy a delicious meal at Ike's Restaurant and Bar for breakfast, take a dip in the indoor pool, work out at the fitness room, or catch up on work at the business center during your stay.

Comfortable Rooms with Free Wi-Fi
Relax in warmly decorated rooms equipped with free Wi-Fi, cable TV, a spacious work desk, and a seating area, ensuring a comfortable and productive stay.

Experience convenience and comfort at its best - book your stay at Holiday Inn Middletown/Harrisburg now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Airport shuttle is available between 7 am and 11 pm.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDT

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6
Based on 328 reviews
Cleanliness: 5.3
Service: 8.3
Location: 9.8
Room Quality: 5.8
Amenities: 7.8
Value for Money: 5.8
Food and Beverage: 5.8
Overall Experience: 9
L
Louis • solo_traveller • us
1
The dirtiest hotel I have encountered in my travels across four continents—an absolutely unacceptabl
Pros:

There was absolutely nothing I liked about this hotel. The property was so disgustingly dirty that I would not even consider ordering takeout and eating it in my room. That alone should tell you how filthy the accommodations were. I certainly would not dare eat any food prepared or served by the hotel's restaurant. The overall lack of cleanliness was absolutely appalling and completely unacceptable for a property operating under the Holiday Inn and IHG brands.

Cons:

This was, without question, the dirtiest hotel I have ever stayed in. I have worked and traveled across four continents, stayed in countless hotels, and have never experienced such unacceptable cleanliness standards. The condition of this property was absolutely disgraceful, particularly for a hotel operating under the Holiday Inn and IHG brands. Management should be embarrassed by the lack of housekeeping standards and overall attention to cleanliness. This property falls far below what guests should reasonably expect from an internationally recognized hotel chain.

2026-10-25 • via Nuitee
L
Loja • family_with_children • us
8
Need to work on 2 things other wise everything was great. Greatful the staff let us go in a little sooner when room was
Pros:

Staff was nice let us go in a little sooner when room was ready so we are able to get to the wedding on time.

Cons:

Need to work on having enough towels for all the guests. Pool was not functioning. One of the main reasons why choice that stay for pool.

2026-10-22 • via Nuitee
M
MARY JO • extended_group • us
7
Overall, a nice stay. Casino visit was fun. Football games were fun to watch. Champions was fun.
Pros:

we booked with Booking. Were told at checkin that we didn't have a reservation. We did, they got the name wrong? Did breakfast the first morning. Did a 1 night extended stay. Was told the 2nd morning we weren't entitled to breakfast. Weird.

2026-10-19 • via Nuitee
G
Gisella • family_with_children • us
5
it was okay
Pros:

Comfort of the bed and pillows. Housekeeper was pleasant and attentive.

Cons:

Room was somewhat clean, found toenails on the floor that definitely wasn't ours. The couch pillow was ripped and pull out bed was stained on almost every corner , its was red stains, so we definitely did not use it.
Mini fridge was dirty and the freezer compartment as well.

2026-10-15 • via Nuitee
R
Rachel • solo_traveller • us
4
Pros:

I loved the manager.

Cons:

The pool was broken, the breakfast made my son throw up, the elevator was broken and we were on it when it broke, there is no curfew for kids so it was extremely loud late at night and early into the morning, and the room stunk.

2026-10-13 • via Nuitee
S
Sherada • couple • us
4
Overall the hotel needs better upkeep. The front desk staff were very friendly though.
Pros:

The staff were nice and the hotel was close to a few restaurants.

Cons:

The pool was closed. The room had an odor when we first walked in and was very dusty. One of the elevators was not working. Breakfast wasn't available until 7am and we were told 6am.

2026-10-12 • via Nuitee
M
Marcinek • solo_traveller • us
4
Pros:

Staff was nice

Cons:

The pool was closed down/broken. Elevators were broken most of the time, breakfast was $13.99 per adult over 12 just for scrambled eggs. House keeping showed up at 10:30 in the morning.

2026-09-15 • via Nuitee
J
Jahan Z • family_with_children • us
8
2026-09-08 • via Nuitee
E
Eugene • solo_traveller • us
10
2026-09-05 • via Nuitee
M
Michkel • family_with_children • us
10
2026-09-03 • via Nuitee
M
Marc • solo_traveller • us
10
Great lace to stay for meeting with turnpike
Pros:

Close to meeting at turnpike

Cons:

One elevator was out of service

2026-09-02 • via Nuitee
D
Danielle • solo_traveller • us
1
2026-09-01 • via Nuitee
S
Shaquan • couple • us
1
2026-08-31 • via Nuitee
J
Joshua • family_with_children • us
1
Never again.
Pros:

It was a place to sleep.

Cons:

The hotel smelled like mildew. The walls and floors were terribly thin, we heard people moving and talking all night. We think the people next to us were arrested mid stay. It is in a very rough neighborhood. The breakfast area was cash only, it didn’t seem to be operated by the hotel. I don’t think the room was cleaned before we arrived.

2026-08-31 • via Nuitee
F
Farzana • extended_group • us
1
Worst experience of all time
Pros:

Nothing

Cons:

They are not clean not communicative. No proper services were available. Rooms had bugs and roaches. Bedsheets weren’t clean and torn. They are not willing to help either! Poor breakfast.

2026-08-28 • via Nuitee
K
Kenneth • family_with_children • us
1
Was sent away because my booking was not in the hotel system they said.
Pros:

Got to the hotel late night only to be told that my reservation was not in the system
The front desk checked with the confirmation number but couldn't find it.
We were sent away hopelessly in the middle of the night.

Cons:

Nothing

2026-08-28 • via Nuitee
D
Donna • couple • us
1
Don’t stay here!
Cons:

The hotel did not have my reservation! I had a confirmation number from Aug 6th and all I was told was to call Booking.com that they couldn’t help me because they were sold out.

2026-08-27 • via Nuitee
C
Cynthia • family_with_children • us
2
Cons:

The pool has been shut down for apparently years. That should be noted somewhere. A green film covers it. Breakfast isn't free, and it's expensive for nothing special. Housekeeping never came. The hotel bar is cash only, and there wasn't an ATM in the lobby. The property is run-down. No bath wash in the shower. If asked, the front desk will give you a few bars of mini soap.

2026-08-27 • via Nuitee
M
meghan • couple • us
1
2026-08-25 • via Nuitee
J
Jose • family_with_children • us
3
Pros:

If you Will planning to stay there READ THE REVIEWS FIRST

Cons:

All of it.

2026-08-24 • via Nuitee