Holiday Inn Express Kamloops by IHG

Hotels
•
Holiday Inn Express
7.8 (372 reviews)
1550 Versatile Drive , Kamloops , CA
+1 250-372-3474

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Clean rooms and public areas
Comfortable beds and room comfort
Good, convenient location (close to freeway/halfway stop)
Pool and gym available
Generally positive overall stays (pet- and family-friendly)
Cons:
Breakfast quality inconsistent; many complaints about paper plates/cutlery and hot items
Hot tub jets not working in some reviews
Some room maintenance needs (lighting, cooling, fridge door, shampoo/soap reach)
No Smart TV in some rooms
One reported issue with payment/guarantee handling at check-in
A minority felt the rate was high for the facilities

Categories

Cleanliness
8.8
Multiple reviews explicitly praise cleanliness of rooms and public areas (e.g., 'very clean', 'clean and quiet', 'tidy room', 'very clean eating area').
Service
8.6
Staff repeatedly described as friendly and helpful or 'extremely nice' in several reviews, though one report noted an awkward payment/guarantee handling at check-in.
Location
8.2
Several guests highlight a convenient location (close to freeway, good halfway stop, perfect location), with one or two mentions of location being less ideal.
Room Quality
8.4
Rooms and beds are frequently praised as comfortable and well maintained; some minor maintenance/update issues noted (lighting, cooling, fridge door, soap/shampoo reach).
Amenities
7.1
Positive mentions of pool and gym and long hours, but negatives include non-working hot tub jets, no Smart TV, and disappointment with disposable breakfast serviceware.
Value for Money
7.6
Many guests comment on good value or a good rate, though at least one guest felt the rate was high relative to facilities.
Food and Beverage
6.3
Mixed to negative sentiment: several guests complain about breakfast quality (paper plates/cutlery, fatty bacon, poor omelette, disappointing hot items), though some found the breakfast good.
Overall Experience
7.4
Overall stays are described as comfortable and enjoyable (family/pet stays, would stay again, recommended), balancing clean rooms and helpful staff against breakfast/amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Fitness Centre and Indoor Pool
Holiday Inn Express Kamloops offers a fitness centre, indoor pool, and hot tub for guests to unwind and stay active during their stay.

Complimentary Amenities
Guests can enjoy free WiFi, cable TV, and a daily buffet breakfast included with their room. Each room is equipped with a mini refrigerator, electric kettle, and coffee machine.

Convenient Services
The hotel provides a business centre, dry cleaning services, and a 24-hour reception for added convenience. Guests can also benefit from free on-site parking during their visit.

Experience comfort and convenience at Holiday Inn Express Kamloops. Book now for a memorable stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YKA

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 372 reviews
Cleanliness: 8.8
Service: 8.6
Location: 8.2
Room Quality: 8.4
Amenities: 7.1
Value for Money: 7.6
Food and Beverage: 6.3
Overall Experience: 7.4
A
Angela • couple • gb
8
Good stop over and location.
Pros:

Reception staff were very polite and provided great information about local resources.

Cons:

Whilst the breakfast looked good, the staff started clearing it away before the end of the stated breakfast time slot. We deliberately took a late breakfast due to a long previous day and a long onward journey. We therefore did not benefit from the full breakfast we had anticipated.

2026-11-02 • via Nuitee
P
Patricia • couple • ca
10
I would stay here again.
Pros:

Great breakfast. Really enjoyed the variety and felt really welcomed in the setting.

2026-11-02 • via Nuitee
J
Jane • couple • us
10
Pros:

Everything and staff as well.

2026-10-26 • via Nuitee
A
Amina • family_with_children • mz
10
Memorável!
Pros:

Excelente vista.
Pequeno almoço e pessoal super amigável.

Cons:

Alternativas para o pagamento do valor da garantia da reserva do hotel em casos de indisponibilidade de cartão de crédito. Neste caso existia Cash e cartão de débito com o valor total requerido mas foi recusado pelo hotel, tendo se criado um embaraço à chegada!!

2026-10-19 • via Nuitee
J
Jenny • family_with_children • mx
9
Mostly a good ecperience
Pros:

We were not impressed by the breakfast but the coffee was excellent. The bacon was basically fat, the omelette had cheese slices (very bad for you) instead of real cheese. The rest of the selection was good.
The room was very nice and the beds comfortable.

Cons:

The hot portion of the breakfast. The location is good and the hotel and rooms are very nice and a good rate. We would stay there again.

2026-10-19 • via Nuitee
N
nievelina • couple • ca
6
2026-10-19 • via Nuitee
J
Jan • extended_group • be
8
Er is veel te doen in Kamloops
Pros:

Het zwembad was een mooi extraatje bij de kamer. We hebben er van genoten.

Cons:

Het ontbijt is op papieren bordjes, alles is wegwerpmateriaal en dat maakt het minder authentiek.

2026-10-10 • via Nuitee
M
Michael • family_with_children • ca
9
2026-10-09 • via Nuitee
R
Ruud • solo_traveller • nl
9
Prima hotel voor een goede prijs
Pros:

De netheid van de kamer

Cons:

Niets

2026-09-19 • via Nuitee
A
Ann • couple • au
9
2026-09-19 • via Nuitee
S
Smith • couple • ca
7
2026-09-19 • via Nuitee
C
Chris • couple • us
10
2026-09-18 • via Nuitee
J
John • couple • us
8
Not a Hilton or Ritz but they charge like it is a luxury hotel. Shop around.
Pros:

Location

Cons:

Room was comfortable but could use updating-especially the lighting and cooling equipment. Rate seemed exorbitant for the facilities provided.

2026-09-16 • via Nuitee
J
Judith • couple • ca
10
We enjoyed our room and stay.
Pros:

I liked the upgrade to a room on the top floor. I liked the maintenance of the building and the room. I liked the cleanliness of the room, very clean. I liked how the windows opened as we were able to open and fresh air all night.

Cons:

I didn't like the fragrance of the Dove products. Too much perfume. I didn't like t he height of the soap and shampoo station in the bath tub/shower as I couldn't reach it from the tub. The door over the fridge would be better if if could slide to the side to allow for easier access. I found it be annoying to open that door and have it in the way of others passing by.

2026-09-14 • via Nuitee
K
Ken • couple • ca
8
2026-09-14 • via Nuitee
S
Sam • couple • gb
10
Felt like a little bit of affordable luxury
Pros:

Loved the room, the beds, it was super comfy. Staff really helpful

Cons:

No Smart TV, & breakfast was a bit of a let down. Disappointed at paper plates, cutlery etc especially in a country which is so hot on recycling

2026-09-13 • via Nuitee
P
Pam • couple • gb
10
Pros:

Prefect halfway stop between Vancouver and Cranbrook

2026-09-12 • via Nuitee
J
Jeffery • couple • ca
8
Nice hotel that was clean and had friendly staff.
Pros:

I liked the location and the staff were friendly and helpful.

Cons:

The hottub jets were not working.

2026-09-11 • via Nuitee
J
Jeffery • couple • ca
8
2026-09-11 • via Nuitee
M
Michelle • couple • us
7
Short stay on a long road trip.
Pros:

Easy location. Close to freeway.

2026-09-08 • via Nuitee