Holiday Inn Express Kamloops by IHG

Hotels
Holiday Inn Express
8.1 (498 reviews)
1550 Versatile Drive , Kamloops , ca

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly and warm staff
Cons:
Room cleanliness issues
Poor value for price

Categories

Cleanliness
7.73
Multiple mentions of the room being dirty and showing signs of being rundown.
Service
9.2
Staff were described as friendly and warm. Exceptional service noted in breakfast.
Location
8.74
Location was convenient and easy access to routes.
Room Quality
7.19
Negative feedback regarding room condition and comfort.
Amenities
8.22
Good amenities mentioned but some needed updating.
Value for Money
6.68
Many complaints about high prices relative to the quality of the stay.
Food and Beverage
8.73
Breakfast was praised for quality and variety.
Overall Experience
8.3
Satisfied with aspects of stay, but room quality significantly impacted overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:34

Property Description

Fitness Centre and Indoor Pool
Holiday Inn Express Kamloops offers a fitness centre, indoor pool, and hot tub for guests to unwind and stay active during their stay.

Complimentary Amenities
Guests can enjoy free WiFi, cable TV, and a daily buffet breakfast included with their room. Each room is equipped with a mini refrigerator, electric kettle, and coffee machine.

Convenient Services
The hotel provides a business centre, dry cleaning services, and a 24-hour reception for added convenience. Guests can also benefit from free on-site parking during their visit.

Experience comfort and convenience at Holiday Inn Express Kamloops. Book now for a memorable stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YKA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 498 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.74
Room Quality: 7.19
Amenities: 8.22
Value for Money: 6.68
Food and Beverage: 8.73
Overall Experience: 8.3
C
Chad solo_traveller ca
9
2026-07-24 via Nuitee
A
Ali family_with_children ca
9
Pros:

Great breakfast
Cleanliness

Cons:

Location

2026-07-19 via Nuitee
J
Judy solo_traveller ca
10
Great value, perfect location and a great breakfast.
Pros:

Location

2026-07-14 via Nuitee
S
Scott couple ca
9
2026-07-13 via Nuitee
C
Cyndie family_with_children ca
8
Very comfortable stay, convenient location.
Pros:

The breakfast was exceptional. Helpful staff, very comfortable bed. Nice strong shower.

Cons:

There was no fan in the bathroom, air conditioner was quite loud.

2026-07-12 via Nuitee
T
Terese couple ca
4
2026-07-12 via Nuitee
C
Chunying solo_traveller ca
5
This is the worst experience since I have lived in holiday Inn for a few years
Cons:

No internet on second floor , the staffs are nice , changed us to the main floor. The wi-wi was working, but we found the toilet was broken in the midnight, and couldn’t flush it, I had to go washroom in the hallway.

2026-07-11 via Nuitee
J
Jacob couple au
10
A breath of fresh air in Kamloops
Pros:

The room was modern and clean and spacious. The breakfast was great!

Cons:

The pool was not available on site

2026-07-10 via Nuitee
P
Precious couple ca
9
2026-07-06 via Nuitee
B
Bela couple us
8
2026-07-06 via Nuitee
T
Tin family_with_children ca
6
Ok
2026-07-06 via Nuitee
V
VickyCLin solo_traveller tw
8
Pros:

excellent location, fully equipped.

Cons:

The public spaces are not bright enough.

2026-07-04 via Nuitee
R
Rachael couple ca
8
Good value and wonderful bed to sleep in.
Pros:

Nice room with a very comfortable bed. I am allergic to down and they confirmed at check in that they had switched the pillows and blankets for me as requested.

Cons:

The TV channels are very limited and although is a “Smart TV” they’ve disabled functions to be able to log into your own streaming services on it.

2026-07-02 via Nuitee
X
Xiao Qiong couple ca
8
2026-06-30 via Nuitee
R
Robin couple ca
6
Pros:

standard, ok. Facility too cramped.

Cons:

dirty windows in our room which to me is a big no no. also a nasty angle bracket sticking out the side of the bed which i hit my shin on, not very safe

2026-06-30 via Nuitee
H
Helen couple ca
8
Good place for a nights' rest while travelling from Vancouver to Calgary. Would stay here again.
Pros:

Bed was fairly comfortable, pillows ok, towels and supplies in bathroom were good.

Cons:

We checked in late due to a change in travel plans, and possibly because of this we were given a room right across from the elevator so the noise level was higher. The bathroom did not have a fan which is not ideal. The air conditioning unit needed a good, deep clean and there were no instructions for operating it, so we ended up unplugging it, which given the condition of the unit was probably for the best.

2026-06-30 via Nuitee
D
Donna couple ca
10
2026-06-22 via Nuitee
S
SONYA couple ca
9
Comfortable, clean and friendly helpful staff.
Pros:

slightly better than most hotel breakfasts.

2026-06-22 via Nuitee
W
Wayne couple ca
8
2026-06-22 via Nuitee
R
Robert couple ca
7
Good value, clean hotel!
Cons:

I’m

2026-06-22 via Nuitee