NH Collection Hamburg City

Hotels
•
NH Collection
9.2 (3282 reviews)
Feldstr. 53-58 , Hamburg , de
+4940432320

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Clean hotel
Friendly staff
Great location
Excellent value for money
Cons:
Noise issues
Limited breakfast options

Categories

Cleanliness
8.95
Many guests noted the hotel was clean and well-maintained, although there was one mention of dirty glasses in the cleaning.
Service
9.95
Several reviews highlighted the helpfulness and friendliness of the staff, especially in fulfilling guest needs.
Location
9.45
The hotel is located near a subway station and in a cool neighborhood, making it convenient for guests.
Room Quality
8.45
Rooms are generally large and comfortable, but there were some complaints regarding noise and bedding.
Amenities
9.45
Guests appreciated the amenities like a well-equipped minibar and clean linens.
Value for Money
9.45
Many reviews mentioned the hotel offered excellent value for money.
Food and Beverage
8.45
The breakfast received mixed reviews, with some saying it lacked variety.
Overall Experience
9.45
Overall, guests expressed high satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:27

Property Description

Modern 4-Star Hotel in Central Hamburg

Luxurious Rooms and Amenities
The NH Collection Hamburg City offers spacious rooms with ceiling-to-floor windows, hypoallergenic bedding, and hard flooring. Enjoy complimentary Wi-Fi, satellite TV, and a daily newspaper.

Delicious Dining and Entertainment
Start your day with a light breakfast at the bright breakfast lounge, followed by a full buffet. Relax with drinks at the stylish bar or garden terrace.

Relaxation and Convenience
Guests can unwind in the spa area with a sauna, steam room, and panoramic sun terrace. Explore nearby lively bars, restaurants, and boutiques. Conveniently located near public transport for easy access to top attractions.

Book your stay at NH Collection Hamburg City for a luxurious and convenient experience.

Important information:

Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of 35 € per pet per night will be applied (max. 2 pets per room). Guide dogs free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 3282 reviews
Cleanliness: 8.95
Service: 9.95
Location: 9.45
Room Quality: 8.45
Amenities: 9.45
Value for Money: 9.45
Food and Beverage: 8.45
Overall Experience: 9.45
Z
ZHAOMIN • family_with_children • cn
8
Good, do not do the laundry
Pros:

Clean, nice staff, good location, close to several metro stations, many great restaurants in that area

Cons:

Laundry is extremely expensive
Maybe because I don’t understand German. I did the laundry once during my stay to wash several t-shirts and trousers (summer), and it costs me 63.3 euros. Maybe it is a special type of laundry? I did not ask for dry cleaning. I was expecting a regular wash. 63.3 euros for washing several summer clothes do not appear to be a normal price for me. It would be good if this can be clearly noted in English.

2026-07-04 • via Nuitee
J
Joerg • solo_traveller • de
10
Pros:

Top Hotel in top Lage

2026-07-04 • via Nuitee
A
Anja • couple • de
10
2026-07-01 • via Nuitee
O
Ole Holm • solo_traveller • dk
9
Moderne og bekvemt hotel
Pros:

Stort udvalg af morgenmad, meget lækkert

Cons:

Wi-Fi bliver logget af hver morgen, det er besværligt at logge på igen.

2026-06-29 • via Nuitee
D
Damjan • solo_traveller • si
10
2026-06-29 • via Nuitee
T
Tanja • couple • de
9
Pros:

Sehr schönes geräumiges Zimmer, ausgezeichnetes nettes Personal, sehr sauber!

2026-06-28 • via Nuitee
J
Jörg • family_with_children • de
8
2026-06-28 • via Nuitee
S
Sergiy • family_with_children • us
8
2026-06-27 • via Nuitee
C
Christian • solo_traveller • ch
10
Pros:

I had big room with sofa and a very comfortable desk to work on.

Cons:

Location is in walking distance of the CCH and the Reeperbahn

2026-06-26 • via Nuitee
M
Manuela • couple • cl
9
Excellent hotel! Delicious breakfast, very kind staff!
Pros:

Excellent hotel! Delicious breakfast, very kind staff!

2026-06-25 • via Nuitee
K
Kasper • solo_traveller • dk
8
2026-06-23 • via Nuitee
N
Nicole • solo_traveller • de
8
Pros:

Super Frühstück
Tolle Lage alles schön grün

Cons:

Schlafen auf dem Sofa geht gar nicht für den Preis. Dann muss eine Matratze drauf gelegt werden.

2026-06-21 • via Nuitee
G
Gerard Schimmel • solo_traveller • nl
10
2026-06-21 • via Nuitee
A
Andrey • couple • de
9
Great value
Pros:

Everything’s very well maintained, the breakfast is great, the room really spacious.

Cons:

Sound insulation in the bathrooms.

2026-06-21 • via Nuitee
F
Frank • couple • ch
8
Insgesamt gerne wieder, man hat ja nun Erfahrung.
Pros:

Die Lage des Hotels ist sehr gut, wie auch die Freundlichkeit und Hilfsbereitschaft von den Mitarbeitenden. Das Frühstück ist in Ordnung, könnte noch etwas mehr Abwechslung dabei sein, wenn man mehrere Tage da ist.

Cons:

Angepriesen wird auf die Zimmerreinigung zu verzichten und dafür einen Gutschein zu erhalten, für ein Getränk nach Wahl. Die Wahl ist dann letztlich sehr eingegrenzt, warum man überlegen sollte ob man auf die Reinigung verzichtet.

2026-06-21 • via Nuitee
S
Sandra • solo_traveller • de
9
2026-06-21 • via Nuitee
A
Andersen • solo_traveller • dk
10
Pros:

Rent, pænt, sødt personale og god beliggenhed!

2026-06-20 • via Nuitee
S
Sanja • solo_traveller • hr
10
Pros:

Na prvom mjestu izuzetno ljubazno osoblje. Djelatnica na recepciji nam je dala odlične upute za upoznavanje grada. Lokacija je odlična. Doručak raznovrstan i odličan. Ako ponovno budemo dolazili u Hamburg, sigurno ćemo odsjesti u ovom hotelu.

2026-06-20 • via Nuitee
G
Günther • couple • at
9
2026-06-19 • via Nuitee
L
Lily I. • extended_group • ro
10
Un hotel excelent pentru un sejur de cateva zile in Hamburg!
Pros:

Hotel amenajat modern, foarte curat, raport calitate-pret excelent, personal foarte amabil, mic dejun excelent, pat foarte confortabil. Am avut o problema tehnica in ultima seara in baie dar fiind duminica nu s-a putut rezolva imediat. Am primit imediat alta camera si bonus late checkout pentru a doua zi. Personalul de la receptie, bar, micul dejun, curatenie , toti au fost foarte amabili si seriosi. Foarte draguta terasa din spate, unde zilnic serveam cafeaua dupa mic dejun si seara faceam planul de plimbare pentru a doua zi.

2026-06-19 • via Nuitee