NH Collection Hamburg City

Hotels
NH Collection
9.2 (3253 reviews)
Feldstr. 53-58 , Hamburg , de

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean hotel
Friendly staff
Great location
Excellent value for money
Cons:
Noise issues
Limited breakfast options

Categories

Cleanliness
8.95
Many guests noted the hotel was clean and well-maintained, although there was one mention of dirty glasses in the cleaning.
Service
9.95
Several reviews highlighted the helpfulness and friendliness of the staff, especially in fulfilling guest needs.
Location
9.45
The hotel is located near a subway station and in a cool neighborhood, making it convenient for guests.
Room Quality
8.45
Rooms are generally large and comfortable, but there were some complaints regarding noise and bedding.
Amenities
9.45
Guests appreciated the amenities like a well-equipped minibar and clean linens.
Value for Money
9.45
Many reviews mentioned the hotel offered excellent value for money.
Food and Beverage
8.45
The breakfast received mixed reviews, with some saying it lacked variety.
Overall Experience
9.45
Overall, guests expressed high satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:27

Property Description

Modern 4-Star Hotel in Central Hamburg

Luxurious Rooms and Amenities
The NH Collection Hamburg City offers spacious rooms with ceiling-to-floor windows, hypoallergenic bedding, and hard flooring. Enjoy complimentary Wi-Fi, satellite TV, and a daily newspaper.

Delicious Dining and Entertainment
Start your day with a light breakfast at the bright breakfast lounge, followed by a full buffet. Relax with drinks at the stylish bar or garden terrace.

Relaxation and Convenience
Guests can unwind in the spa area with a sauna, steam room, and panoramic sun terrace. Explore nearby lively bars, restaurants, and boutiques. Conveniently located near public transport for easy access to top attractions.

Book your stay at NH Collection Hamburg City for a luxurious and convenient experience.

Important information:

Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of 35 € per pet per night will be applied (max. 2 pets per room). Guide dogs free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 3253 reviews
Cleanliness: 8.95
Service: 9.95
Location: 9.45
Room Quality: 8.45
Amenities: 9.45
Value for Money: 9.45
Food and Beverage: 8.45
Overall Experience: 9.45
A
Anja couple ch
9
Pros:

Sehr saubere und grosse Zimmer. Alle Anliegen/Fragen wurden unmittelbar beantwortet.

2026-06-12 via Nuitee
S
Sybille solo_traveller de
10
Super Stadthotel- sicher nicht mein letzter Aufenthalt
Pros:

Funktionell aber schick eingerichtetes riesengroßes Zimmer mit großem Badezimmer. Durch die Lage zur Innenseite in der 6.Etage total ruhig. Zimmer tipptopp sauber. Ausstattung des Zimmers ebenfalls mit allem was man braucht . Das Personal war durchweg nett und freundlich. Das Frühstück überdurchschnittlich , das Personal sehr bemüht alles umgehend aufzufüllen . Und der Kaffee war auch noch super lecker. Lage des Hotels mit sehr guter Anbindung an die öffentlichen Verkehrsmittel.

Cons:

Es war alles prima

2026-06-12 via Nuitee
N
Nicole_Sky family_with_children de
10
Top Hotel in Hamburg
Pros:

Super Service, sehr freundliches und hilfsbereites Personal, wirklich tolles Frühstücksbuffet, Zimmer sehr sauber - mit der Möglichkeit, ein Freigetränk zu bekommen, wenn die Reinigung ausgesetzt wird (freiwillig). Tolle Lage - 2 U-Bahn-Stationen fußläufig. Sommer- und Winterdom gegenüber. Hamburger Bunker in Sichtweite.

Cons:

WLAN funktionierte, ich musste mich jedoch täglich neu einloggen. Ansonsten alles großartig!

2026-06-11 via Nuitee
D
Danuta family_with_children pl
10
Wszystko ok
2026-06-10 via Nuitee
A
Amelio Vekic solo_traveller hr
10
2026-06-09 via Nuitee
M
Monika solo_traveller de
9
2026-06-08 via Nuitee
M
Mike couple ch
9
Pros:

Sehr freundliches Personal und gute Lage. Zimmer sind sauber und alles Nötige ist vorhanden. Fahrradmiete für EUR 5/Stunde (aber grosszügig abgerechnet).

Cons:

Badezimmer etwas klein, wenn die Türe geöffnet ist (die steht dann so komisch im Raum.). Aber wenn das die Probleme sind... :-)

2026-06-08 via Nuitee
J
John solo_traveller au
8
Ideal for Hamburg
Pros:

Great location. Very comfortable room and love the spa area upstairs. Onsite parking. Good price for Hamburg.

Cons:

Two single beds pushed together to make a double, but that's Germany.

2026-06-08 via Nuitee
J
Jörn extended_group de
10
2026-06-06 via Nuitee
W
Willi solo_traveller de
10
2026-06-05 via Nuitee
J
Jacopo solo_traveller it
6
Cons:

The black outs in the room where definitely not enough; too much light coming in with sunrise…

2026-06-05 via Nuitee
J
Jürgen couple de
8
2026-06-05 via Nuitee
H
Hemecker solo_traveller at
8
Komme sicher wieder hierher beim nächsten Aufenthalt in Hamburg!
Pros:

Überaus freundlicher Empfang bei der Ankunft und auch weiterhin. Gutes Frühstück. Leider nur ein sehr kleiner Bereich in der Lobby beim Eingang um sich es ein wenig gemütlich zu machen...

2026-06-04 via Nuitee
N
Nico family_with_children ch
9
für Familien sehr zu empfehlen
Pros:

Sehr freundliches Personal, sehr kinderfreundliches Hotel, praktische Lage zum Bahnhof und allen Sehenswürdigkeiten

2026-06-04 via Nuitee
A
Alin Cristian Marin solo_traveller ch
10
Excellent option for business or pleasure trips
Pros:

Excellent stay! The room was spacious, clean, and bright. The staff were friendly and provided great service. The room is well equipped with high-quality amenities, such as a Nespresso coffee machine, an excellent Dyson-style hair dryer, a garment steamer, and premium glassware.
The price–quality ratio is very good, and the location is an advantage—you can easily walk to many tourist attractions. If you prefer public transport, the U2 and U3 metro stations are literally just a few steps from the hotel.
It’s an excellent choice for both business and leisure travelers. The exhibition center is just around the corner.
For breakfast, there are plenty of options, and for dinner, you can choose from dozens of restaurants within walking distance of the hotel.

2026-06-04 via Nuitee
T
Theo solo_traveller de
9
2026-06-04 via Nuitee
J
Jasmin extended_group ch
8
2026-06-04 via Nuitee
F
Frederike extended_group de
10
Absolut empfehlenswert!
Pros:

Die freundlichen Mitarbeiter, sehr kundenorientierter Service, kulant mit kleinen Extras, die den Aufenthalt einfach zur Freude werden lassen. Das ist heute schon lange nicht mehr überall normal. Wir kommen sehr gerne wieder und können das Hotel nur empfehlen. Parken, Frühstück und Lage waren top. Geschmackvolle Einrichtung.

Cons:

-

2026-06-03 via Nuitee
S
Soizic solo_traveller fr
10
Séjour au top
Pros:

Tout, très bien situé, personnel très professionnel et aimable,chambre spacieuse,services de l'hôtel au top, petit déjeuner copieux

Cons:

Rien

2026-06-02 via Nuitee
P
Peter solo_traveller ch
9
2026-06-02 via Nuitee