DoubleTree by Hilton Hotel Newark Airport

Hotels
Doubletree by Hilton
7.1 (2371 reviews)
128 Frontage Road , Newark , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient location
Spacious rooms
Good food
Cons:
Poor cleanliness
Unhelpful service
Hidden fees

Categories

Cleanliness
6.6
Several complaints about cleanliness, particularly in the hallways and elevators.
Service
6.1
Mixed feedback; some found staff friendly, while others noted rudeness and unresponsiveness.
Location
7.6
Convenient for proximity to the airport but some difficulty in access reported.
Room Quality
8.1
Spacious and comfortable rooms mentioned positively by multiple guests.
Amenities
6.6
Shuttle service appreciated, but several issues reported with parking and vending machines.
Value for Money
6.6
Concerns about undisclosed fees impacting perceived value.
Food and Beverage
8.1
Positive feedback on the restaurant and food quality.
Overall Experience
7.1
Mixed reviews about overall stay experience, with both positive and negative aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-25 21:25

Property Description

Convenient Location and Shuttle Service
Located adjacent to Newark Liberty International Airport, DoubleTree by Hilton Hotel Newark Airport offers a free airport shuttle, ensuring a hassle-free arrival and departure for guests.

Dining Options and Entertainment
Guests can enjoy American cuisine at the on-site restaurant and unwind at the hotel bar with a variety of cocktails and flat-screen TVs for entertainment.

Relaxation and Recreation
With a 24-hour fitness centre, glass-enclosed atrium, and indoor pool, guests can rejuvenate and unwind during their stay at DoubleTree by Hilton Hotel Newark Airport.

Experience comfort and convenience at DoubleTree by Hilton Hotel Newark Airport. Book now for a delightful stay!

Important information:

Please note, the airport shuttle runs 24 hours a day and comes every 30 minutes.

Please note, guests must be 18 years or older to check-in this property.

The property will be pre-authorizing the credit cards provided. If they are unable to authorize, the guest will be reached out to to provide an alternative form of payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EWR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.1
Based on 2371 reviews
Cleanliness: 6.6
Service: 6.1
Location: 7.6
Room Quality: 8.1
Amenities: 6.6
Value for Money: 6.6
Food and Beverage: 8.1
Overall Experience: 7.1
D
David solo_traveller fr
9
comfortable et calme
Pros:

propreté et confort de la chambre, lobby très comfortable et calme

Cons:

équipement de la salle de sport dégradé, personnel au petit déjeuner

2026-07-25 via Nuitee
R
Rahul solo_traveller in
9
2026-07-25 via Nuitee
E
Elluismildreth solo_traveller us
5
The staff was nice
Pros:

Location

Cons:

Smell Humidity and the bathroom was gross

2026-07-25 via Nuitee
P
Phong couple us
1
Pros:

The lobby is very nice

Cons:

The bed is old I sink in the middle the whole room is old need to update

2026-07-25 via Nuitee
P
Piotr solo_traveller pl
6
2026-07-25 via Nuitee
C
CHIKA solo_traveller jp
10
2026-07-25 via Nuitee
S
Susan extended_group us
10
Need friendlier staff. No personality at all
Pros:

beautiful place

Cons:

Beds were uncomfortable. Way too hard. Staff was not friendly at all. At the front desk or restaurant.

2026-07-24 via Nuitee
Q
Quatrel solo_traveller us
8
2026-07-24 via Nuitee
G
giorgio solo_traveller it
9
comfortable, reasonable price
Pros:

near Newark airport possibilità to get food and drink there and free shuttle to airport every 30 mins.

Cons:

the hotel should clearly advise that in order to get the shuttle from EWR terminal to hotel, customers must take the Airtrain (free of charge) to P3 area where all the shuttles of different hotel pick up travelers.

2026-07-24 via Nuitee
A
armen solo_traveller ar
3
Pros:

big room...
shuttle service ok.

Cons:

staff in lobby very rude, it seemed they were not happy at their job.
staff at breakfast same, not helpfull, and food very low quality.
light on room on fifth floor very poor..
slow wifi

2026-07-23 via Nuitee
N
Niala couple us
10
2026-07-23 via Nuitee
G
george couple us
9
Except location and parking it’s a good value.
Cons:

Location.Very hard and confusing to get there if you are not local resident.Charge for parking was expensive.Not sure why they have to charge because there is plenty of space to park.

2026-07-23 via Nuitee
L
Lamar solo_traveller us
10
2026-07-22 via Nuitee
L
Lucio family_with_children ar
10
2026-07-22 via Nuitee
J
James extended_group us
10
Nice property, great staff, prompt shuttle to the airport.
Pros:

The check-in was smooth, and the location was perfect for an early flight the next day. The staff was very friendly. The restaurant, although pricey, was good and much needed after a flight. The waitress was very nice. Overall, the room and the hotel are very nice and as expected by a Hilton-run property. The shuttle service was also very prompt and helpful.

Cons:

The only issue was that the bathtub looked a little beat up. It was apparently refurbished, and the refurbishment did not last. It was kind of a shock because after returning from Europe, where the showers are usually a little small or questionable, I expected something better. I would have expected this shower in an older European hotel, not in a US hotel run by Hilton.

2026-07-22 via Nuitee
C
Campbell extended_group us
7
Comfortable enough for the price and the airport shuttle was convenient. Food was overpriced.
Pros:

Room was comfortable enough and the airport shuttle was convenient.

Cons:

Food was overpriced.

2026-07-22 via Nuitee
J
Jennifer solo_traveller us
6
Decent place to stay close to airport
Pros:

The bed was good

Cons:

In general just not that clean

2026-07-20 via Nuitee
T
Thonycolombia couple us
10
2026-07-20 via Nuitee
B
Brenda solo_traveller us
7
Not as expected 😕
Pros:

Free shuttle from airport even though I had to take the air train then a bus to location to wait for the hotel shuttle.

Cons:

Well the front desk staff on July 3 on check out was very dismissive. I got stuck in the elevator for over an hour on July 2nd, the manager called my room when I returned to apologize and advised my stay would be complementary. Upon check out the front desk staffer stated she didn't know anything about it , but I would get my deposit back. Only after I pushed back did she look into it and remove the charges. I ordered food from the bar in the hotel, chicken wings and shrimp I was surprised at the low quality of the good I received compared to the price.

2026-07-19 via Nuitee
H
Hakeemah family_with_children us
10
2026-07-19 via Nuitee