Galaxy Iraklio Hotel

Hotels
9.2 (2609 reviews)
75 Dimocratias Avenue , Heraklio Town , gr

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Clean rooms
Cons:
Some rooms smaller than expected
Limited parking

Categories

Cleanliness
9.19
Immaculately clean; standard quality for this hotel tier.
Service
9.66
Friendly and helpful staff; very attentive service.
Location
9.2
Great location; close to city center and easily accessible.
Room Quality
8.65
Rooms are comfortable but varied in size.
Amenities
9.18
Good amenities including breakfast and parking.
Value for Money
9.14
Reasonable prices for the quality offered.
Food and Beverage
9.19
Delicious breakfast and restaurant food; well-rated by guests.
Overall Experience
9.36
Overall excellent experience; would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:03

Property Description

Luxurious Accommodations

Indulge in the comfort of air-conditioned rooms with Egyptian cotton linen and the option for wellness or hypoallergenic rooms. Some rooms even feature whirlpools for added luxury.

Gourmet Dining Experience

Enjoy a culinary journey at Vetri Restaurant with an American buffet breakfast and Cretan cuisine, or savor casual meals, wines, and cocktails at Per Se Lounge. The Pool Deck offers light meals and drinks by the large freshwater pool.

Wellness and Leisure Facilities

Unwind at the free 24-hour Wellness Club featuring a modern gym and an all-marble steam room. Take a refreshing dip in the pool or attend live music events hosted every Friday. Explore the city center and historic sites within walking distance.

Experience luxury and relaxation at Galaxy Iraklio Hotel. Book now for an unforgettable stay!

Important information:

Please note that Galaxy Iraklio Hotel serves Greek Breakfast certified by the Hellenic Chamber of Hotels.
For group reservations of 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
When booking half board, note that drinks are not included.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HER

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for € 20 per person per night when using an available extra bed.
    People 12 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2609 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.2
Room Quality: 8.65
Amenities: 9.18
Value for Money: 9.14
Food and Beverage: 9.19
Overall Experience: 9.36
L
Luisa couple ch
9
2026-07-25 via Nuitee
S
sahar couple il
7
Pros:

מלון נחמד ללילה או שתי לילות גג

2026-07-24 via Nuitee
E
Eddy Marchand solo_traveller be
9
Fijn hotel in Heraklion
Pros:

Zeer goed hotel met super vriendelijk personeel. Wel een beetje afstand tot het toeristisch centrum.

Cons:

Niets

2026-07-24 via Nuitee
B
Bird solo_traveller gb
10
Pros:

Everything was top class. And not far to walk to centre if town.

Cons:

Wd have been good to have more storage for clothes but everything else was superb.

2026-07-24 via Nuitee
A
anca nicoleta extended_group it
10
Pros:

Vicina al centro:raggiungibile a piedi in 15 minuti. Colazione e cena a buffet: abbondante. Staff: gentile e sempre disponibile

2026-07-24 via Nuitee
G
George solo_traveller au
9
Galaxy hotel, Heraklion
Pros:

Liked most things and all the staff were helpful but the door attendant, Antoni, was amazing. He helped us immensely not just with the cars either.
Group of 10 and all of us enjoyed our stay and our breakfast for the 5 days we were there.
Thank you to all.

Cons:

Rooms are bit small and balcony could only fit 1 chair
For the price, which wasn't cheap I thought the rooms at least would be a little bigger.

2026-07-23 via Nuitee
A
Avshalom extended_group il
10
טוב שהיה ונגיע גם בעתיד
Pros:

מקום מושלם, מיקום פגז ושירות ברמה גבוהה

2026-07-23 via Nuitee
A
Ana Maria couple ro
10
2026-07-23 via Nuitee
F
Fedi solo_traveller tn
10
Pros:

The rooms are very clean especially for whome has allergy it is fine to stay there

2026-07-22 via Nuitee
F
filomena extended_group it
10
Pros:

Ogni cosa

Cons:

Nulla

2026-07-22 via Nuitee
P
Panagiotis couple gr
8
Pros:

Adequate room size, amenities and facilities are certainly offered.

Cons:

Needs a design touch, feels outdated

2026-07-22 via Nuitee
B
Bonnie solo_traveller au
10
2026-07-22 via Nuitee
ניסים כהן solo_traveller il
9
Pros:

הכל

Cons:

השירוקלחת קצת קטנים

2026-07-21 via Nuitee
L
Laurence couple fr
9
2026-07-21 via Nuitee
D
David solo_traveller il
9
2026-07-21 via Nuitee
J
Jonathan solo_traveller gb
9
All good
Pros:

Super pool. Great breakfast. Very helpful staff.

2026-07-21 via Nuitee
J
Jean couple fr
10
Très bien
Pros:

Le personnel et le petit déjeuner

Cons:

Les prix de la cartes du resto

2026-07-20 via Nuitee
E
Eric solo_traveller fr
9
Pros:

Le confort et l'agencement des chambres.
Le somptueux petit-déjeuner.
La gentillesse et la disponibilité du personnel.

Cons:

Rien

2026-07-20 via Nuitee
A
AREND solo_traveller nl
6
Viel tegen
Pros:

Parkeren is zo goed als onmogelijk, de kamer is echt heel klein, stoel past niet achter bureau. Balkon is nutteloos, zonder stoel of tafel, zou ook niet passen.

2026-07-20 via Nuitee
H
Hameed couple se
10
2026-07-20 via Nuitee