Galaxy Iraklio Hotel

Hotels
9.2 (2533 reviews)
75 Dimocratias Avenue , Heraklio Town , gr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Clean rooms
Cons:
Some rooms smaller than expected
Limited parking

Categories

Cleanliness
9.19
Immaculately clean; standard quality for this hotel tier.
Service
9.66
Friendly and helpful staff; very attentive service.
Location
9.2
Great location; close to city center and easily accessible.
Room Quality
8.65
Rooms are comfortable but varied in size.
Amenities
9.18
Good amenities including breakfast and parking.
Value for Money
9.14
Reasonable prices for the quality offered.
Food and Beverage
9.19
Delicious breakfast and restaurant food; well-rated by guests.
Overall Experience
9.36
Overall excellent experience; would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:03

Property Description

Luxurious Accommodations

Indulge in the comfort of air-conditioned rooms with Egyptian cotton linen and the option for wellness or hypoallergenic rooms. Some rooms even feature whirlpools for added luxury.

Gourmet Dining Experience

Enjoy a culinary journey at Vetri Restaurant with an American buffet breakfast and Cretan cuisine, or savor casual meals, wines, and cocktails at Per Se Lounge. The Pool Deck offers light meals and drinks by the large freshwater pool.

Wellness and Leisure Facilities

Unwind at the free 24-hour Wellness Club featuring a modern gym and an all-marble steam room. Take a refreshing dip in the pool or attend live music events hosted every Friday. Explore the city center and historic sites within walking distance.

Experience luxury and relaxation at Galaxy Iraklio Hotel. Book now for an unforgettable stay!

Important information:

Please note that Galaxy Iraklio Hotel serves Greek Breakfast certified by the Hellenic Chamber of Hotels.
For group reservations of 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
When booking half board, note that drinks are not included.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HER

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for € 20 per person per night when using an available extra bed.
    People 12 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2533 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.2
Room Quality: 8.65
Amenities: 9.18
Value for Money: 9.14
Food and Beverage: 9.19
Overall Experience: 9.36
M
Maurizio • couple • it
9
Pros:

Colazione.

Cons:

Sdraio e tavolini della piscina non erano puliti

2026-06-13 • via Nuitee
K
Kevin • couple • au
10
2026-06-13 • via Nuitee
M
Marae • couple • il
10
2026-06-13 • via Nuitee
G
GHASSAN • couple • ps
9
2026-06-12 • via Nuitee
S
Sunil • couple • gb
10
Excellent choice from all aspects.
Pros:

First class premises. Absolutely clean. Universally friendly and helpful staff. Great spread at breakfast. Walking distance to Freedom Square and nearby attractions.

Cons:

Nothing.

2026-06-11 • via Nuitee
M
Marc • solo_traveller • nl
8
Pros:

Locatie.

Cons:

Niks

2026-06-11 • via Nuitee
W
William • couple • il
10
נהנו מאוד מהשירות והיחס והאוכל והניקיון והמיקום בקיצור ממליץ בחום
Pros:

ארוחת בוקר עשירה מגוונת

Cons:

המזרון לא נוח בכלל

2026-06-11 • via Nuitee
E
Elke • solo_traveller • nz
10
2026-06-10 • via Nuitee
Z
zoya • couple • il
10
נפלאה
Pros:

מגוונת ונהדרת . היה מכל טוב מושקע ואיכותי

Cons:

המזרנים והכריות טעונים החלפה

2026-06-10 • via Nuitee
M
MENI • couple • il
10
יש טעם של עוד
Pros:

יחס מעל ומעבר כל בקשה התיחסו ברצינות

2026-06-10 • via Nuitee
A
Alin • couple • ro
10
Amazing experience
Pros:

They know very well how to do tourism and make their guests feel comfortable during their stay. Very open to help with whatever you need.

Cons:

-

2026-06-10 • via Nuitee
G
Gregor • couple • de
9
Trotz kleiner Zimmer und leichter Abstriche bei der Geräuschdämmung hat uns das Hotel insgesamt sehr überzeugt. Das auße
Pros:

* Sehr komfortables Hotel, das seinem 5-Sterne-Anspruch in nahezu jeder Hinsicht gerecht wird.
* Der Empfang war ausgesprochen freundlich, professionell und herzlich - man fühlt sich direkt willkommen.
* Alles war absolut sauber und gepflegt.
* Die Betten waren sehr bequem, wir haben sehr gut geschlafen.
* Der Poolbereich hat uns besonders gefallen: angenehme Liegen, ausreichend schattige Plätze und ein sehr aufmerksamer Service direkt am Pool.
* Das Frühstück war hervorragend - vielseitig, qualitativ hochwertig und mit einer sehr guten Auswahl. Besonders schön fanden wir die Möglichkeit, auch draußen zu sitzen und entspannt zu frühstücken.
* Insgesamt wirkt das Hotel hochwertig organisiert und bietet ein rundes Gesamtpaket.

Cons:

* Die Zimmer und insbesondere das Badezimmer sind eher klein für ein 5-Sterne-Hotel.
* Die Zimmer könnten etwas besser schallisoliert sein, da sie teilweise etwas hellhörig wirken.

2026-06-09 • via Nuitee
נטלי נויהויז • solo_traveller • il
10
ממליצה לכל מי שרוצה תמורה טובה לכסף
Pros:

צוות אדיב ונעים אנחנו כל שנה ביוני באים למלון הזה שדרגו אותנו בחינם לסוויטה . האוכל מושלם גם בבוקר וגם בערב יש שפע הכל נקי בעל חדר מזגן פרטי שאפשר לים איזה מעלה שאנחנו רוצים . הקיזנו עם אנרגיה טובה לא חזירים הכל ביורו בקיצור ממליצה בחום

Cons:

אין משהו שלא אהבנו.

2026-06-09 • via Nuitee
T
THOMAS • solo_traveller • fr
10
Pros:

Had a wonderful stay at Galaxy Hotel. I would like to sincerely thank all the staff for their exceptional service and warm hospitality. From the reception team to the bell staff, restaurant crew, and pool attendants, everyone was professional, friendly, and always ready to help. Their attention to detail truly made my stay more enjoyable and comfortable. I highly appreciate the effort of the entire team and would definitely recommend this hotel to others. Looking forward to coming back again!.
Ahmed Thomas.

2026-06-09 • via Nuitee
D
Darya • solo_traveller • il
9
2026-06-09 • via Nuitee
F
francesco • couple • it
10
Fantastico
Pros:

Tutto

Cons:

Il check in alle 15

2026-06-08 • via Nuitee
M
Mandeep • couple • de
10
Pros:

⭐⭐⭐⭐⭐ Absolut empfehlenswert!

Wir haben im Juni 2026 sechs Nächte in diesem Hotel verbracht und waren rundum begeistert.

Das gesamte Personal war ausgesprochen freundlich, aufmerksam und hilfsbereit. Besonders hervorheben möchten wir, dass das Team für uns eine Reservierung in einem sehr beliebten Restaurant organisiert hat, bei dem wir zuvor selbst keinen Erfolg hatten. Dafür nochmals ein herzliches Dankeschön!

Das Hotel war überall sehr sauber und gepflegt. Das Frühstück war außergewöhnlich vielfältig und ließ keine Wünsche offen. Die Poolanlage war erstklassig und die Lage des Hotels einfach perfekt.

Das hoteleigene Restaurant haben wir zwar nicht ausprobiert, sind aber überzeugt, dass es ebenfalls hervorragend ist, zumindest wenn es mit der Qualität des Frühstücks und der leckeren Cocktails mithalten kann.

Fazit: Ein Hotel der Spitzenklasse. Wir würden jederzeit wiederkommen und können es uneingeschränkt weiterempfehlen.

Viele Grüße aus Deutschland!

2026-06-08 • via Nuitee
אינס • extended_group • il
10
2026-06-08 • via Nuitee
Боец UFC • solo_traveller • il
10
2026-06-08 • via Nuitee
B
billkats • solo_traveller • gr
10
Τέλεια διαμονή !!
Pros:

Πολύ ευγενικό προσωπικό, Πολύ καθαρό ξενοδοχειο και ειδικα τα δωματια.

2026-06-07 • via Nuitee