Galaxy Iraklio Hotel

Hotels
9.2 (2487 reviews)
75 Dimocratias Avenue , Heraklio Town , gr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Clean rooms
Cons:
Some rooms smaller than expected
Limited parking

Categories

Cleanliness
9.19
Immaculately clean; standard quality for this hotel tier.
Service
9.66
Friendly and helpful staff; very attentive service.
Location
9.2
Great location; close to city center and easily accessible.
Room Quality
8.65
Rooms are comfortable but varied in size.
Amenities
9.18
Good amenities including breakfast and parking.
Value for Money
9.14
Reasonable prices for the quality offered.
Food and Beverage
9.19
Delicious breakfast and restaurant food; well-rated by guests.
Overall Experience
9.36
Overall excellent experience; would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:03

Property Description

Luxurious Accommodations

Indulge in the comfort of air-conditioned rooms with Egyptian cotton linen and the option for wellness or hypoallergenic rooms. Some rooms even feature whirlpools for added luxury.

Gourmet Dining Experience

Enjoy a culinary journey at Vetri Restaurant with an American buffet breakfast and Cretan cuisine, or savor casual meals, wines, and cocktails at Per Se Lounge. The Pool Deck offers light meals and drinks by the large freshwater pool.

Wellness and Leisure Facilities

Unwind at the free 24-hour Wellness Club featuring a modern gym and an all-marble steam room. Take a refreshing dip in the pool or attend live music events hosted every Friday. Explore the city center and historic sites within walking distance.

Experience luxury and relaxation at Galaxy Iraklio Hotel. Book now for an unforgettable stay!

Important information:

Please note that Galaxy Iraklio Hotel serves Greek Breakfast certified by the Hellenic Chamber of Hotels.
For group reservations of 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
When booking half board, note that drinks are not included.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HER

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for € 20 per person per night when using an available extra bed.
    People 12 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2487 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.2
Room Quality: 8.65
Amenities: 9.18
Value for Money: 9.14
Food and Beverage: 9.19
Overall Experience: 9.36
S
Stylianos • solo_traveller • gr
10
2026-05-22 • via Nuitee
M
MANSSUN • couple • fr
10
Super I Like It
Pros:

Very clean

Cons:

Nothing

2026-05-21 • via Nuitee
N
Nicoleta • solo_traveller • ro
10
2026-05-20 • via Nuitee
M
Martin • solo_traveller • de
8
2026-05-19 • via Nuitee
L
Laura • solo_traveller • ie
8
A great base for Heraklion Airport
Pros:

We only stayed one night at this hotel after a late flight. We organised the transfer via the hotel and found check in to be fast. The bellboy was very helpful when asked questions about the area and information.

Cons:

Nothing

2026-05-17 • via Nuitee
C
Chérine • couple • ch
10
2026-05-17 • via Nuitee
T
Thomas • couple • de
9
Pros:

Lage und Frühstück perfekt

Cons:

Das man nur sehr schwer am Pool was zu trinken bekommt

2026-05-15 • via Nuitee
F
Fernando • couple • fr
10
Very convenient for our last day in Creta. Impressive breakfast bag, excellent facilities.
Pros:

Excellent location, close to the airport and to downtown.

2026-05-13 • via Nuitee
K
katerina • extended_group • gr
10
2026-05-11 • via Nuitee
D
Doria • extended_group • us
8
2026-05-11 • via Nuitee
Z
zipi • solo_traveller • il
8
Pros:

ארוחת בוקר טובה. צוות אדיב.
מזגן מצויין

2026-05-11 • via Nuitee
S
Sara • family_with_children • us
10
I would absolutely stay here again, it was a great stay!
Pros:

The hotel’s location was perfect, the rooms were very clean and comfortable, with every amenity you might need. The staff were exceptionally kind, thoughtful and welcoming, and the breakfast was a 10/10!

2026-05-11 • via Nuitee
D
Dagmar • couple • fr
8
2026-05-11 • via Nuitee
S
Sara • solo_traveller • de
10
Stay here <3
Pros:

A wonderful place to stay when you visit Heraklion

Breakfast is a 10/10
Staff so friendly! Especially the guys at the front door
Cozy beds
Clean
Farmers market close by, city center in walking distance

Cons:

Everything was perfect

2026-05-08 • via Nuitee
S
Susan • solo_traveller • au
10
Super room, super staff, super service.
Pros:

Lovely large room, very nice breakfast, all the staff were very friendly and helpful. I booked the hotel specifically because it had bathtubs and I made a particular request to have one, but when I checked in I was given a room without one. However, when I complained and explained how disappointed I was, the very nice man on reception upgraded me to a lovely room with a lovely bathtub. It was really appreciated.

Cons:

Nothing.

2026-05-07 • via Nuitee
V
Vanille • extended_group • fr
6
Pros:

Le choix au buffet du petit déjeuner est vraiment chouette, il y en a pour tous les goûts.

Cons:

Les chambres un peu petite. Cela convient pour un court séjour.
Le hamam difficile à faire fonctionner.

2026-05-07 • via Nuitee
A
Anne • couple • fr
10
Excellent séjour dans un hôtel au top avec du personnel très compétent et très agréable
Pros:

Hotel très confortable avec personnel très agréable. Petit déjeuner au top et localisation de l'hôtel parfaite.

2026-05-06 • via Nuitee
T
Thierry • couple • fr
9
2026-05-06 • via Nuitee
S
SOTIRIOS • family_with_children • gr
9
Pros:

Υπέροχα όλα, φανταστικό και υπερπλήρες πρωινό, πεντακάθαρο, ευγενέστατο προσωπικό, εύκολα προσβάσιμο. Όλα πολύ όμορφα!

2026-05-06 • via Nuitee
G
Gisela • couple • ar
7
2026-05-03 • via Nuitee