Andrew Jackson Hotel French Quarter

Hotels
8 (675 reviews)
919 Royal Street , New Orleans , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Amenities lacking

Categories

Cleanliness
6.64
Multiple mentions of the hotel being dirty or not well maintained.
Service
9.61
Staff mentioned positively for being helpful and kind.
Location
9.65
Consistently praised for its proximity to attractions.
Room Quality
7.6
Rooms described as small and some issues mentioned.
Amenities
7.63
Limited amenities and some conveniences mentioned.
Value for Money
7.59
Some good deals found, though quality concerns noted.
Food and Beverage
6.64
No breakfast provided, but coffee available.
Overall Experience
8.61
Overall enjoyable stay with some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:25

Property Description

Andrew Jackson Hotel French Quarter is in New Orleans, 328 feet from French Quarter and 656 feet from St Louis Cathedral. Rooms are air conditioned with a TV and private bathroom. Free WiFi is available. The property offers a 24-hour front desk, luggage storage, and a safety deposit box. St Louis Cemetery No 1 is 656 feet away, while Bourbon Street is 1,640 feet from the property.

Important information:

Please note that parking is offsite. Parking during special events will incur an additional charge and in and out access may be limited. Please contact the property after booking for more details.

All deposits will be made at time of booking.

Please note that Pet Fee is $35 at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Location

Guest Reviews

8
Based on 675 reviews
Cleanliness: 6.64
Service: 9.61
Location: 9.65
Room Quality: 7.6
Amenities: 7.63
Value for Money: 7.59
Food and Beverage: 6.64
Overall Experience: 8.61
G
Grzegorz • solo_traveller • pl
3
Dobra lokalizacja kiepski standard
Pros:

Lokalizacja. Wielkość pokoju i balkonu

Cons:

Brudno. Wszędzie kurz, balkon i stół na balkonie brudny. Obiekt nadaje się do remontu a nie do wynajmu

2026-09-17 • via Nuitee
A
ANDRZEJ • extended_group • pl
4
Ochydnie , nigdy więcej ,wielkie rozczarowanie!!!
Pros:

Lokalizacja

Cons:

Wszędzie brudno, tam nikt nie sprząta.udogodnień zero.

2026-09-16 • via Nuitee
T
Troy • solo_traveller • us
7
Good Location for the Quarter if you don't need a pristine hotel stay.
Pros:

Staff was friendly when there but it's mostly a virtual experience. Great location to Bourbon St., Jackson Square, and great restaurants.

Cons:

When I arrived staff was there to check me in but others I noticed were confused when they arrived and there was no staff. They had to call a number and get the codes to the doors. Personally I'm not a fan of no-key locks that are opened via code as it's unknown how often they're changed. Hotel was clean but is old and needs updating. Lots of cracks in the walls; towel hanger not installed sitting under the sink. If you're sensitive to sound at night then bring ear plugs or choose somewhere else. This goes for most chateau style hotels in the French Quarter.

2026-09-08 • via Nuitee
W
Williams • solo_traveller • us
8
2026-08-28 • via Nuitee
J
Jakob • solo_traveller • us
10
Great place to stay if you want to be in the French Quarter.
Pros:

Amazing location. Lots of character.

2026-08-26 • via Nuitee
W
Williams • solo_traveller • us
5
2026-08-25 • via Nuitee
M
Michael • couple • us
10
It was a great stay and enjoyed every minute of it
Pros:

Great beautiful and haunted

Cons:

Room was small but it was still good

2026-08-21 • via Nuitee
E
Eduardo • extended_group • us
5
2026-08-18 • via Nuitee
C
Chad • solo_traveller • us
1
Very unhappy guest
Pros:

The location was perfect!

Cons:

When you walk in all you can smell is weed. Our door didn't seal shut, there was a large gap all the way around the door when it was shut. The stairs getting to the balcony that our room was on were dirty, the balcony was leaning and felt soft. The room itself was kinda clean, except for the roaches!!!! The TV came on but had no Internet. There was no one at the desk to help us either. We ended up calling about the roaches and the room not being cool at all and got the sister hotel St. Pierre... I will not recommend Andrew Jackson and will NEVER book there again! But I will definitely book St. Pierre the sister hotel was one million percent better!!!

2026-08-08 • via Nuitee
L
Lauren • couple • us
4
It was okay
Pros:

The location was nice

Cons:

It wasn’t very clean. There was no coffee maker or microwave. It’s really old and needs maintenance and a good cleaning

2026-08-02 • via Nuitee
H
Harris • couple • us
10
2026-07-25 • via Nuitee
S
Sightseer28455135772 • Family
10
Historic Charm in the Perfect New Orleans Location!
Pros:

We loved our stay at the Andrew Jackson Hotel! The location was perfect, within easy walking distance of the French Quarter, Bourbon Street, restaurants, shops, and so much of what New Orleans has to offer. I especially love staying in historic hotels, and this one has so much character, charm, and history.

Our room was clean, comfortable, and surprisingly quiet at night considering how close we were to everything. The staff was friendly, welcoming, and helpful throughout our stay. We loved the beautiful courtyard and the authentic New Orleans atmosphere of the hotel, it truly added to the experience of our trip.

We also loved hearing about the history and ghost stories associated with the hotel, it made staying in such an old New Orleans property even more fun and memorable! We will definitely stay here again!

2026-07-24 • via Tripadvisor
C
Casal • solo_traveller • us
10
2026-07-21 • via Nuitee
F
Frédérique • solo_traveller • fr
8
Pros:

La localisation, la clim.

Cons:

L'hôtel à des équipements un peu vieux. Difficulté, pour ouvrir et fermer les portes, d'entrée et de la chambre. L'état général de la salle de bain. Pas de lumière devant le lavabo. Les 2 lits très petits en 180 de long sur 140 de large.

2026-07-21 • via Nuitee
M
M8399KRdanh • Couples
10
Great night !!!
Pros:

From check in to check out staff was amazing! Leon met us at the door and was an amazing host. He even tried to get us in to room 208 (thank you Leon) The stay was only one night but was perfect and the “hotel” did not disappoint (Armand and Walter thanks for an interesting night) will definitely be back and maybe even get to stay in 208!!!

2026-07-17 • via Tripadvisor
J
Joseph • couple • us
10
2026-07-17 • via Nuitee
J
jesssT8613PJ • Couples
10
Awesome place to stay!
Pros:

The Andrew Jackson hotel has all the charm of New Orleans in a location convenient to everything you want to do. The rooms are tastefully decorated and the “haunted” rooms still contain the chandeliers known to house the spirits (and yes, weird things that can’t be explained did happen while we were there!) The air conditioning worked well in the summer heat and there is a beautiful secluded court yard to sit in to enjoy the warm nights. Bourbon street is a short walk away as is the French Market area.

2026-07-10 • via Tripadvisor
M
Melissa • solo_traveller • us
8
Pros:

Great location, beautiful place, AC worked amazing! Once we got the door pads figured out, coming and going went smoothly.

Cons:

Bathroom is very small. Shower water was scalding hot regardless of what we tried. No storage since the room was so small. Parking offiste wound up being an issue, but that's not really their problem.

2026-07-05 • via Nuitee
T
Tammy Jean • solo_traveller • us
10
Pros:

Night auditor was very accommodating and friendly

Cons:

That we were on a time limit and couldn't stay longer

2026-07-03 • via Nuitee
K
Kristi • extended_group • us
9
2026-07-01 • via Nuitee