Andrew Jackson Hotel French Quarter

Hotels
8 (642 reviews)
919 Royal Street , New Orleans , us

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Amenities lacking

Categories

Cleanliness
6.64
Multiple mentions of the hotel being dirty or not well maintained.
Service
9.61
Staff mentioned positively for being helpful and kind.
Location
9.65
Consistently praised for its proximity to attractions.
Room Quality
7.6
Rooms described as small and some issues mentioned.
Amenities
7.63
Limited amenities and some conveniences mentioned.
Value for Money
7.59
Some good deals found, though quality concerns noted.
Food and Beverage
6.64
No breakfast provided, but coffee available.
Overall Experience
8.61
Overall enjoyable stay with some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:25

Property Description

Luxurious Accommodations
Experience comfort and style at Andrew Jackson Hotel French Quarter. Each room is equipped with modern amenities like air conditioning, TV, and a private bathroom. Enjoy complimentary WiFi throughout the property for your convenience.

Convenient Location
Located just steps away from popular attractions such as French Quarter, St Louis Cathedral, and Bourbon Street, our hotel offers easy access to the best of New Orleans. Explore the city with ease and make the most of your stay.

Exceptional Service
Our dedicated 24-hour front desk staff is always available to assist you during your stay. With services like luggage storage and a safety deposit box, we ensure a hassle-free experience for our guests.

Book your stay at Andrew Jackson Hotel French Quarter now and indulge in a memorable New Orleans getaway.

Important information:

Please note that parking is offsite. Parking during special events will incur an additional charge and in and out access may be limited. Please contact the property after booking for more details.

All deposits will be made at time of booking.

Please note that Pet Fee is $35 at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 45.90 per day.

Location

Guest Reviews

8
Based on 642 reviews
Cleanliness: 6.64
Service: 9.61
Location: 9.65
Room Quality: 7.6
Amenities: 7.63
Value for Money: 7.59
Food and Beverage: 6.64
Overall Experience: 8.61
M
Matt couple us
1
It was the worst hotel and service I have ever had
Pros:

Location

Cons:

No staff to help, couldn’t lock door. Dirty, gross

2026-06-01 via Nuitee
J
Joyce solo_traveller us
9
Pros:

I loved the location. Just blocks from French quarter and so clean. Also loved that it's in an historic bldg.

Cons:

Absolutely no parking. Valet parking is fine if the valet parked at 5am. Had to walk 4 or 5 blocks to different hotel,get the clerk there to help you FINDyour car and then wait til she went and got all the keys yo all the cars parked behind us. That sucked!
Especially since we needed to get to the airport.

2026-05-30 via Nuitee
E
Eric couple us
9
Recommend for couples with pets
Pros:

The staff are absolutely fantastic - Friendly, knowledgeable, and there when you need them.
The hotel is very conveniently located and it is easy to slip in and out. Also, they were very accommodating for my pet and there is a great dog park very close by. The room was very quiet too.

Cons:

It is a very old building as the historical description explains outside of the building, so it doesn't have the modern size or newness of other hotels, but it is clean which means a lot.

2026-05-29 via Nuitee
L
Lorin solo_traveller us
10
Pros:

Well we got room 208. IYKYK. Loved the ambiance. The history,the courtyard was beautiful.

2026-05-26 via Nuitee
B
Brown solo_traveller gb
7
Rooms need up dating,
Pros:

Location of the property.

Cons:

Lack of up to date facilities with in the room

2026-05-26 via Nuitee
J
Jennifer couple gb
6
Good location
Pros:

Great central location, comfortable bed.

Cons:

Quite tired and in need of some decorating

2026-05-20 via Nuitee
C
Carla solo_traveller us
8
Great, but ...
Pros:

Juan that helped me when we arrived was awesome! Very friendly and helpful!

Cons:

The room was very outdated and a bit dirty, bug on ceiling and alot of mosquitos in room.

2026-05-12 via Nuitee
W
Wolfson couple us
10
Got there and booking ignored my reservation!
Pros:

Super authentic, location was great!

Cons:

Na

2026-05-08 via Nuitee
R
ryanbM5830QA Couples
10
Great overall stay
Pros:

Ideal location in the FQ next to all the best spots on bourbon street and a short walk to Frenchman street (our favorite). Leeroy was the best and made us feel welcome throughout the whole trip. We will be back whenever we come back to NOLA.

2026-05-07 via Tripadvisor
C
Clytemnestra solo_traveller vi
10
2026-05-05 via Nuitee
B
billtF4095YV Couples
2
Awful dirty hotel falling apart. Don’t believe any positive reviews.
Pros:

This place was awful—one of the worst hotel experiences I’ve ever had. The property is run down, poorly maintained, and feels completely neglected.

The rooms were in terrible condition—dirty, worn out, and far below even the most basic standards. It’s shocking that they are still renting these rooms to guests. You would genuinely be better off staying at a cheap roadside motel.

I was told they never fully rehired staff after the pandemic, and it shows everywhere. There’s a clear lack of upkeep and attention to detail.

What made it worse was management’s attitude. I spoke with the manager about the condition, and he simply didn’t care. Other guests I talked to were just as frustrated and disappointed.

Do yourself a favor and stay somewhere else. This place is not worth your time or money.

2026-05-04 via Tripadvisor
P
primof103 NONE
6
A little bit disappointed
Pros:

Beautiful and historic building but very neglected. Balcony wasn’t clean at all, WiFi was very poor and common areas seemed to be lacking maintenance.
Even though the staff was very nice and we can have the check in earlier than usual.

2026-05-03 via Tripadvisor
K
ksresearcher Couples Kansas City, Missouri
6
Awesome location but dated rooms, amenities
Pros:

My husband and I stayed here for three nights during a quick New Orleans visit between the Jazz Festival. I have been wanting to stay at this hotel since my first visit to New Orleans in the 2000s, mostly because I was intrigued by the historical stories. With a great price-point, I finally got to live this dream.
On the plus: The location is awesome. On Royal about midway in the French Quarter, you are within a 10-15 minute walk of nearly all the local treasures there. On the downside, the hotel shows of its history.
We were initially in the first-floor room. While cold and quiet (great for sleeping), it was pretty cramped. We were able to move on the last evening to a second-story room (since our room didn't get made that morning). While the same room type, this room was much roomier.
This was definitely an experience. While we liked the location, I don't think we will stay at this property again.

2026-05-02 via Tripadvisor
S
Susan solo_traveller gb
2
Good location, but cleanliness of hotel wasn’t upto scratch and was majorly lacking.
Pros:

Location. Close to the attractions of the area.

Cons:

Shower head encrusted in dirt.
A bug ran over me and bit me, don’t know if it was a roach or a bed bug.I was bitten a couple of times.

2026-04-27 via Nuitee
W
Wanderer25679496652 Family
10
Great experience and location.
Pros:

The hotel was nice and in a good location and quiet. Had all the amenities one would need and the staff was very friendly. Only downside was there were no ghost :(, but everything else was fantastic.

2026-04-22 via Tripadvisor
C
Cynthia solo_traveller us
10
I'll be back!
Pros:

Loved the historical look and the.location couldn't be better.

Cons:

Rooms could use a fresh coat of paint. The paint pallet was on point with the time period of the hotel.

2026-04-21 via Nuitee
T
Tiffany solo_traveller us
9
Pros:

Leroy and check in was fast!

Cons:

The shower and the bed! Plus the under the bed was too clean. I found others items under there unfortunately.

2026-04-20 via Nuitee
R
R8783GZmichaelh Family
10
Wonderful place to stay in the Quarter
Pros:

We had a great time. We were in a convenient part of the Quarter for doing all of the things you want to do there as well as getting to the trolley to get to some of the further away activities like the Zoo and the WWII museum.

We really appreciated the courtyard and got a lot of relaxing done there.

2026-04-16 via Tripadvisor
W
WhitneyW6 Friends getaway Syracuse, Finger Lakes, New York
8
Staff was SUPER nice!
Pros:

The staff were so friendly and helpful!
The building is gorgeous. But it’s old, so be prepared for uneven flooring, doors that stick, and wonky plumbing. The rooms are small so not much room to spread out. Ours did not have a mini fridge. The court yard was very cute and cozy

2026-04-16 via Tripadvisor
A
Alexandria couple us
10
2026-04-16 via Nuitee