Rendezvous Hotel Melbourne

Hotels
Rendezous Hotels
8.3 (12391 reviews)
328 Flinders Street , Melbourne , au

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Issues with cleanliness
Food quality concerns

Categories

Cleanliness
7.91
Guests mentioned dust on surfaces and unclean crockery.
Service
9.38
The staff were noted as helpful and exceptional service was highlighted.
Location
9.42
The location received frequent praise for being convenient and central.
Room Quality
7.37
Room quality noted as poor in terms of size and noise levels.
Amenities
8.9
Good breakfast options were noted as an advantage.
Value for Money
7.86
Concerns about pricing when events are on in the city.
Food and Beverage
6.91
Issues with the food quality and delivery were raised.
Overall Experience
8.68
General consensus reflected a mix of positives and negatives, aligning with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:29

Property Description

Prime Location and Heritage Charm
Located in the heart of the CBD, Rendezvous Hotel Melbourne, a 4.5-star property, boasts a prime location and rich heritage dating back to 1913. The hotel seamlessly combines timeless style with modern amenities, offering a unique and memorable stay.

Luxurious Accommodations
Featuring 340 exquisitely designed guest rooms and suites, each equipped with individually controlled air conditioning, cable TV, en suite bathroom, and complimentary Wi-Fi, the hotel ensures a comfortable and convenient stay for every guest.

Unparalleled Accessibility and Dining Experience
Within walking distance of premier shopping destinations, theaters, and entertainment hubs, the hotel offers unparalleled accessibility. Indulge in culinary delights at the expansive buffet breakfast or savor European-inspired dishes at Mr. Tompkins restaurant, all while enjoying 24/7 room service for ultimate convenience.

Experience the allure of heritage charm and modern luxury at Rendezvous Hotel Melbourne.

Important information:

Please note that there is a 1.2% charge when you pay with a credit card.

You must show a valid credit card upon check-in.

When booking 9 rooms or more, different policies and additional supplements may apply.

Please note bookings over 7 nights will only receive a weekly housekeeping service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Location

Guest Reviews

8.3
Based on 12391 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 7.37
Amenities: 8.9
Value for Money: 7.86
Food and Beverage: 6.91
Overall Experience: 8.68
R
Raymond extended_group au
8
A room for a night.
Pros:

Location close to transport

Cons:

I booked a room with two single beds and got a large double bed. I wasn't happy.

2026-08-22 via Nuitee
M
Mark couple au
4
Bit of false advertising via booking dot com
Cons:

Like was very slow room was like a cupboard

2026-08-22 via Nuitee
R
Rachel solo_traveller au
8
2026-08-22 via Nuitee
H
Helen couple au
6
Great location
Pros:

Great location and beautiful building

Cons:

Leaking ceiling in the bathroom so hot wet when sitting in toilet. Poor breakfast

2026-08-22 via Nuitee
J
Jefferies solo_traveller au
7
2026-08-22 via Nuitee
A
Angie couple au
10
2026-08-22 via Nuitee
M
marina couple au
7
Overall, our stay was okay for one night. The hotel was suitable for a short overnight stay,
Pros:

Location
Unique style outside the room

Cons:

Bathroom
No view outside

2026-08-22 via Nuitee
B
Brant solo_traveller au
7
2026-08-22 via Nuitee
J
Jenny solo_traveller au
8
2026-08-22 via Nuitee
F
Ferguson solo_traveller au
10
Pros:

Great room service was great

2026-08-22 via Nuitee
G
Gail couple au
7
A potentially lovely stay but the staff/admin left poor impression.
Pros:

Grand building location was good, bed was comfy

Cons:

Check in was woeful. My booking could not be found until (on my own intitiative) I found the booking number on my phone, a number which was at the bottom of a very long rambling email. Even with this, check in took over 10 minutes and the somewhat irritated queue was stretched out behind me.
I was inexplicably charged an extra $1 as a separate fee, but only if I paid by credit card (other methods demanded $10) and I am really not sure why this fee was imposed. I asked for my invoice to be sent via email, It still hasn't arrived 5 days later.
Only the smaller of the two lifts was functioning when we arrived and we had to wait in a queue for a couple of cycles for people and luggage to fit, so we could get to the 6th floor
Also there was no hair drier

2026-08-21 via Nuitee
C
Christopher couple au
10
2026-08-21 via Nuitee
S
SOPHIE solo_traveller au
9
Pros:

Location and affordability, comfy beds. The hotel is old but in general the upkeep is very good, a lovely building.

Cons:

Unclear information about restaurant opening hours online and on the guest in room TVs which was confusing. Coffee pods in the room but no coffee machine?

2026-08-21 via Nuitee
R
Rupinder family_with_children nz
9
Good comfortable stay. Excellent location to use the tram
Pros:

Good breakfast- could do with a few more options

Cons:

More options

2026-08-21 via Nuitee
L
Loretta couple au
8
Pros:

Location

Cons:

Bathroom design. Could not get to the toilet easily

2026-08-21 via Nuitee
G
Graham couple nz
9
Ideal location for a city break in Melbourne
Pros:

Room was excellent overlooking the Yar and Southbank.
Hotel super close to Finders Street Railway station and the Tram network so a great location

Cons:

Hotel super close to Finders Street Railway station and the Tram network so a little noisy at times but at night not too bad so didn't interupt sleep and worth it for the views

2026-08-21 via Nuitee
M
Michele Menghini solo_traveller it
10
Pros:

La vicinanza al centro storico. Posizione veramente strategica e comodamente uscire in centro storico a piedi.

2026-08-21 via Nuitee
E
ELEFTHERIOS couple gr
10
Very nice hotel conveniently located in central Melbourne
2026-08-21 via Nuitee
S
Stephen solo_traveller au
9
Pros:

Great location for my needs

Cons:

Cleaner didn't remove previous guests jacket from chair

2026-08-21 via Nuitee
H
Herschelle G solo_traveller au
3
Pros:

The buffet breakfast was okay. The coffee machine was not working. The building and location were good.

Cons:

There are so many things I can mention that were below standard, for sure. But the main disappointment was that sending them a message was useless. If they were to go back and read it, they would understand what I mean.
Visiting again? Probably NOT.

2026-08-21 via Nuitee