Hilton Rosemont Chicago O'Hare

Hotels
•
Hilton Hotels & Resorts
8.1 (647 reviews)
5550 North River Road , Des Plaines , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Spacious rooms
Good amenities
Cons:
High prices
Restaurant wait times
Wifi issues

Categories

Cleanliness
7.84
General consensus on cleanliness being satisfactory, but some concerns about bathroom cleanliness later.
Service
8.81
Repeated positive feedback regarding staff interactions, particularly with Ashur and Jeff.
Location
8.35
Convenient proximity to the airport and nearby restaurants.
Room Quality
8
Rooms praised for being spacious, clean, and comfortable.
Amenities
7.83
Satisfactory amenities including a pleasant event space and shuttle service.
Value for Money
7.79
Perceived as a bit pricey, but overall acceptable for the quality.
Food and Beverage
7.84
Mixed reviews on food quality; breakfast was good, but restaurant services were lacking during busy times.
Overall Experience
8.31
Overall a positive experience highlighted by excellent staff and comfortable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:14

Property Description

Luxurious Accommodations
The Hilton Rosemont/Chicago O'Hare provides upscale amenities including a 37-inch flat-screen TV, MP3 alarm clock, and designer bath amenities. Guests can unwind in comfort with down duvets and pillows for a restful stay.

Convenient Location and Transportation
Situated less than 3 miles from O'Hare International Airport, the hotel offers a free 24-hour airport shuttle service for easy travel. Additionally, the proximity to the Donald E. Stephens Convention Center and a short drive to downtown Chicago make it an ideal choice for both leisure and business travelers.

Dining and Entertainment Options
Indulge in delectable all-American dishes at Liberty Tavern, or enjoy cocktails at the Liberty Tavern Lounge. For added convenience, room service is also available for guests looking to dine in the comfort of their rooms.

Book now to experience the perfect blend of luxury, convenience, and entertainment at the Hilton Rosemont/Chicago O'Hare.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests under the age of 21 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Guest Reviews

8.1
Based on 647 reviews
Cleanliness: 7.84
Service: 8.81
Location: 8.35
Room Quality: 8
Amenities: 7.83
Value for Money: 7.79
Food and Beverage: 7.84
Overall Experience: 8.31
L
Lailah • couple • us
6
Not bad, would I stay here again? No. But I would come back just for the pancakes.
Pros:

It’s in a convenient location especially if you’re traveling and planning to use the cta to get around the city. The breakfast pancakes are to die for, they literally melted in my mouth 10/10.

Cons:

Staff, when checking in the desk agent asked us why we were staying there and I said for a concert. He then proceeded to say that I couldn’t afford downtown hotel prices, which is weird to say.

2026-09-18 • via Nuitee
M
Michel • solo_traveller • us
1
Pros:

Pas dejeune

Cons:

L’ensemble de l’hôtel est bien,mais si j’ai attribue une note de 1 c’est pour une raison bien particulière.En arrivant sur un vol international qui m’avait prive d’une nuit de sommeil, j’ai lors de mon enregistrement a la réception demandé spécifiquement que l’on m’attribue une chambre la plus calme pour que je puisse récupérer, l’employé m’ confirmé qu’il comprenait et qu’il m’attribuait une chambre rénové…. On m’a remis les clefs de la chambre 617 qui se situait en face de 4 ascenseurs et j’ai du endurer toute la nuit les bangs et le son de cloche qui accompagnait chaque déplacements des ascenseurs. Quand exténué le matin, j’ai signale la nuisance a la reception ,on m’a dit que le manager m’appellera, j’attends toujours!!!!!! J’ai reçu avant hier un survey de l’hôtel me demandant de leur donner un feed back ,j’ai bien entendu explique le problème que j’avais eu et on m’a répondu le lendemain en me remerciant que l’hôtel fera les améliorations nécessaires!!!!! C’est vraiment n’importe quoi !!!
J’exige un remboursement intégral du montant de ma facture qui se limite a une nuitée.
Cordialement

2026-09-16 • via Nuitee
L
Liivi • solo_traveller • ee
9
2026-09-14 • via Nuitee
J
Jessica • family_with_children • us
10
2026-09-14 • via Nuitee
T
Turatbek • couple • us
10
2026-09-14 • via Nuitee
V
Vadim • couple • us
10
2026-09-14 • via Nuitee
R
Rick • solo_traveller • us
8
2026-09-11 • via Nuitee
T
Tarlisha • family_with_children • us
1
Absolutely horrible
Pros:

The saff was kind

Cons:

My children were cover in bedbug bite ! There was a substance abuse conference men were hollering at my 13 year-old daughters. There were so many people in the lobby at all times of night loud the second night I had a young drunk man follow me to my door beating on my door, asking if he could come in and use the restroom. I had to call the front desk. The front desk called and swept the issue under the rug like oh yeah we talked to him there with their family and so why were they knocking on my door, nobody could ever understand that I did not feel safe. I had to go to the car and get my gun. My girls were in a separate room because we all could not fit in beds. This was the worst stay that I have ever experienced in my entire life at a Hilton I have been trying to get this issue resolved for the last two days. The issue was never getting resolved. I have called the Hilton‘s number. I keep getting the runaround this situation is needs to be investigated.

2026-09-08 • via Nuitee
C
Chingting • solo_traveller • tw
10
Pros:

Fresh breakfast.

2026-09-07 • via Nuitee
C
Candace • couple • us
8
2026-09-07 • via Nuitee
F
Ftsum • solo_traveller • us
6
2026-09-06 • via Nuitee
B
Beverly • solo_traveller • us
8
It was a short stay and the accommodations were up to par.
Pros:

I enjoyed my view and the space of the room.

Cons:

I wish the bathroom lighting was brighter.

2026-09-03 • via Nuitee
P
PAVEL • solo_traveller • cz
8
good location
Pros:

location

Cons:

work going on , some remodelling

2026-09-03 • via Nuitee
J
Jill • couple • us
9
Very pleased with our choice to stay there.
Pros:

Location to airport was great. They provide a shuttle to and from the airport. The staff was very friendly. It was rainy on our day and a staff member even took us to the CTA train. The room was very comfortable. Breakfast was really good too.

2026-09-02 • via Nuitee
G
Geri • family_with_children • us
8
2026-09-01 • via Nuitee
M
Michael • couple • br
8
2026-09-01 • via Nuitee
S
Sabrina • solo_traveller • us
10
2026-08-31 • via Nuitee
D
Devin • solo_traveller • us
9
Pros:

the room and lobby. i also was appreciative of the starbucks being another breakfast option in the lobby.

Cons:

i wasnt able to get service for breakfast quick enough. while i like the level of luxery with a full service breakfast, it is not as efficiant as a buffet. thats why starbucks was a great option!

2026-08-31 • via Nuitee
K
Kanika • solo_traveller • in
3
2026-08-30 • via Nuitee
M
Megan • couple • us
7
Pros:

The staff are really nice , I didn’t have any problems .

2026-08-27 • via Nuitee