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Facilities
Property facilities
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Free beach shuttle
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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BBQ facilities
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Non-smoking throughout
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Kid meals
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Fence around pool
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Visual aids: Braille
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Auditory guidance
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Happy hour
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Golfing on site
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Free beach shuttle
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Beach umbrellas
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Free pool cabanas
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Pool waterfall
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Exercise/lap pool
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Japanese garden
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Free bus station shuttle
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Swimming nearby
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Hosted evening meal (reserve)
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Convenient Location
Strategically located near key attractions for leisure and business, just minutes away from the airport.
World-Class Amenities
From three swimming pools to a 24/7 fitness center, guests enjoy a resort-style experience with modern comforts.
Culinary Delights
Indulge in diverse dining options, from the innovative Daily Social to artisanal coffees at &More by Sheraton.
To experience the ultimate blend of luxury and convenience, book your stay at Sheraton Jakarta Soekarno Hatta Airport now.
Please note that the property offers shuttle services. If you would like to use this service, kindly inform the property for further details and to arrange the shuttle service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Parking
Public parking is possible on site (reservation is not needed) and charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 12 years old stay for free when using an existing bed.
Adults stay for Rp 605,000 per person per night when using an available extra bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Perfect location and facilities for stopover through to Europe
Nothing
Top Hospitality und kostenloser Flughafen Shuttle.
Perfektes Hotel in Flughafennähe inkl. Pool.
Preise im Restaurant ein wenig teurer als sonst in Indonesien.
First front desk were very friendly corprative team from the butler to the team of the frontdesk .
The hotel Indonesian style 95%
Very close to the airport
One of the rooms were mold smell but the frontdesk team sorted it out with no time .
Die Lage
Die Zimmer müffeln nach feuchtem Keller. Das eine schlimmer als das andere, aber sie müffeln alle und das Problem ist bekannt
Almost everything
The number of the staff who are serving the visitors during the breakfast is not enough and they take too long time to response to our requests
Rustige lokatie vlakbij het vliegveld, goed geïsoleerd, fijne lakens
Minder chique dan verwacht
A wonderful and comfortable stay. The buffet breakfast is awesome.
The walkways are a little dangerous if you get heavy rain.
Ontbijt en vriendelijk personeel
Heel fijn personeel met heel goede service. Mooi hotel, goede kamers. Drie kledingstukken werden per dag gewassen en/of gestreken of gestoomd.
De ligging was vlak bij het vliegveld, prima, maar je hoorde wel regelmatig een vliegtuig langs taxiën (de taxibaan van de vliegtuigen lag ongeveer 75 meter van mijn kamer vandaan) of opstijgen. De kamers waren goed en luxe, maar begonnen wel wat te verouderen (kitranden die niet meer netjes waren, lampje van de bar dat niet meer uit ging). Bedden waren wel een beetje hard (kwestie wat je gewend bent)
I came to Jakarta and they stayed in this hotel for one night
The next day I had a flight from Jakarta to Bali
They have a shuttle bus to the airport
The hotel is clean and nice and definitely if I came back to Jakarta for a transit, I would stay in this hotel
Honestly, I was hungry so I ordered food from the restaurant. The food wasn’t that good but I ate that food because I was super hungry.
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