DoubleTree by Hilton London Victoria

Hotels
Doubletree by Hilton
8.2 (3989 reviews)
2 Bridge Place, Victoria , London , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Delicious breakfast
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
7.59
Many mentions of dust and a dirty room experience. Issues reported with cleanliness.
Service
9.06
Consistently praised, especially breakfast staff like Belinda and Kaushi. Excellent service mentioned frequently.
Location
9.1
Multiple reviews highlighted the great location close to attractions.
Room Quality
7.05
Mention of old and poorly maintained rooms, with issues like noise and odor.
Amenities
8.08
Amenities mentioned like breakfast quality were noted positively.
Value for Money
7.54
Concerns raised about pricing not matching quality.
Food and Beverage
9.09
Excellent breakfast service and variety mentioned in multiple reviews.
Overall Experience
8.06
Mixed feelings but positive mentions outbalance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:34

Property Description

Luxurious Rooms with Modern Amenities
The Double Tree by Hilton London - Victoria offers spacious and warmly furnished rooms equipped with private bathrooms, flat-screen TVs, and complimentary WiFi. Some rooms even feature balconies for a touch of luxury.

Dining Experience at 2 Bridge Place
Indulge in a culinary delight at 2 Bridge Place, where a European á la carte menu made with locally sourced ingredients awaits. Pair your meal with a selection of seasonal dishes and unwind with cocktails in the stylish bar.

Prime Location for Exploring London
Conveniently located opposite Victoria Station, this hotel provides easy access to top attractions like Buckingham Palace and the London Eye. With shopping centers, theatres, and iconic landmarks within walking distance, your London adventure begins at our doorstep.

Book your stay at Double Tree by Hilton London - Victoria for a luxurious and convenient experience in the heart of London.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 3989 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 7.05
Amenities: 8.08
Value for Money: 7.54
Food and Beverage: 9.09
Overall Experience: 8.06
E
eugenm820 Family
10
Wonderful!
Pros:

Ideal location. Hospitality, emphatetic staff, very clear an funcțional rooms, high-end level of professionalism, excellent service. Wonderful!

2026-07-24 via Tripadvisor
E
EvaMcL3 solo_traveller nl
8
2026-07-24 via Nuitee
I
irishM1345PD Family Phoenix, Arizona
10
Lovely. Hotel in the heart o f London
Pros:

Wonderful central location across from Victoria Station’ The rooms are comfortable! The staff is unfailingly courteous and go above and beyond to help you. The restaurant offers an excellent selection for any taste! And don’t forget the warm chocolate chip cookies chip cookies upon arrival. Simply the best!

2026-07-23 via Tripadvisor
G
Guntis solo_traveller lv
7
2026-07-23 via Nuitee
J
JEREMY solo_traveller gb
9
2026-07-23 via Nuitee
M
Muteto solo_traveller zm
10
2026-07-21 via Nuitee
L
Lena couple se
9
Bra och nära till Victoria Station.
Pros:

Bra frukost och trevlig personal. Bra standard på rummet och städat. Hotellet låg bra till anslutning med tåg och tunnelbana.

Cons:

Finns inget att nämna.

2026-07-21 via Nuitee
P
Pradish couple ae
1
Even they can’t give a tooth brush poor service
Pros:

Nothing

2026-07-21 via Nuitee
D
Dalit solo_traveller il
9
2026-07-20 via Nuitee
S
Susan couple gb
10
A great stay, would return.
Pros:

Helpful staff, great location, very comfortable rooms, lovely breakfast.

Cons:

N/A

2026-07-20 via Nuitee
C
Corrinne family_with_children gb
8
A lovely hotel with nice staff.
Pros:

The room was a decent size and the bathroom was nice with a good sized shower. The location is convenient being so close to the station and the staff were lovely, especially the cleaner who took us to an empty room to use the loo after we'd checked out and the communal facilities were out of action.

Cons:

There were no bottles of water in the room, which was disappointing, particularly given how hot it was and the price of the room. The bed wasn't hugely comfortable for me, but that is of course personal preference and definitely don't expect a view as we were looking at the bins in the station!

2026-07-19 via Nuitee
Z
Zahraa solo_traveller gb
9
Perfect location.
Pros:

I always stay here. I love the location. It’s right next to the Victoria underground and easy to get around London from here. There are also some restaurants and cafes not far from here for a quick breakfast or lunch. The location is also good if you stay out late as it is in a central location and easy to go and return from most central areas in London (including by short uber rides if you are out late and public transport is no longer running). You can have a comfortable rest here and the TV is my favourite as it has YouTube pre-installed so you can listen to your music whilst getting ready or unwinding after a long day. I also like the bathroom. The hotel is also highly secure - at night you would need to use your keycard to enter from outside the building.

Cons:

The rooms are a little old and from time to time can have some faults - nothing major to ruin the stay but can be annoying.

2026-07-19 via Nuitee
L
Lucie family_with_children fr
10
2026-07-18 via Nuitee
C
Can solo_traveller tr
9
2026-07-17 via Nuitee
S
Sarah couple ie
5
The hotel is in a super location but the standards are certainly not on par with other hotels in the chain.
Pros:

Location

Cons:

There were buildings works right outside in the courtyard so was very noisy.
The room wasn’t always cleaned/hovered there was heavy dust in the room when I arrived.

2026-07-17 via Nuitee
J
Joarêz solo_traveller br
9
2026-07-16 via Nuitee
A
Agne family_with_children lt
8
Perfect for short visits.
2026-07-16 via Nuitee
K
kentbusinesss Business
10
Outstanding Hospitality and Exceptional Service
Pros:

Mr. Joffy provided exceptional service throughout our stay. He was always professional, friendly, and attentive, ensuring that everything ran smoothly during our programme. His willingness to assist and his commitment to excellent hospitality made our experience at the hotel both comfortable and enjoyable. We sincerely appreciate his dedication and outstanding customer service, and we highly recommend him.

2026-07-15 via Tripadvisor
G
Guntis couple lv
7
2026-07-15 via Nuitee
M
Martha Doty couple gb
7
2026-07-14 via Nuitee