Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Clean staff
Good customer service
Amenities like hot tub and pool
Cons:
Cleanliness issues
Room quality concerns
Noise from A/C

Categories

Cleanliness
6.94
Several reviews mention issues with cleanliness, including a stained carpet and hair on the bed.
Service
8.91
Many guests commented positively on the friendly and helpful staff.
Location
8.45
The location was mentioned positively by some guests as perfect for their stay.
Room Quality
6.4
Negative feedback included unpleasant odors and small beds contrary to listings.
Amenities
7.93
Guests appreciated amenities like the hot tub and pool, though some faced issues.
Value for Money
7.89
The pricing was reflected as good for the amenities offered but concerns raised about overall quality.
Food and Beverage
7.94
Breakfast received some positive notes, but general comments were scarce.
Overall Experience
7.91
Overall feedback was mixed, with both positive and significant negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:10

Property Description

Spacious Suites with Free Wi-Fi and Indoor Pool
Experience comfort and convenience at Comfort Suites Louisville, where our spacious suites come equipped with free Wi-Fi, a sofa bed, and modern amenities like a microwave and refrigerator. Unwind in our indoor pool and jacuzzi after a day of exploring Puzzle’s Fun Dome just steps away.

Continental Breakfast and Fitness Facilities
Start your day with a delicious continental breakfast during your stay and maintain your routine at our on-site gym. Need to catch up on work? Our business center has you covered.

Prime Location near Major Attractions
Conveniently located within 14 miles of Louisville International Airport, Louisville Science Center, and Churchill Downs, our hotel is the perfect choice for travelers looking to explore the best of Louisville. Book your stay now for a memorable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 209 reviews
Cleanliness: 6.94
Service: 8.91
Location: 8.45
Room Quality: 6.4
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 7.94
Overall Experience: 7.91
P
Petry • solo_traveller • us
7
Pros:

How close to stores,fuel and event.

Cons:

Pool area needed repaired, elevator trapped one of our guest and building just needs repaired.

2026-05-26 • via Nuitee
M
Megan • solo_traveller • us
9
Pros:

The hot tub was awesome, the room was clean, and spacious.

Cons:

The only complaint is not being able to use the Chromecast.

2026-05-25 • via Nuitee
S
Sherra • family_with_children • us
1
DO NOT RECOMMEND!!!
Pros:

Absolutely nothing! We got as far as the front desk and canceled our reservation. The property was covered with people just lingering outside, gave a very uneasy/unsafe feeling. The building looked extremely un-kept and run down. The wallpaper was peeling on every wall and there was a huge hole on the wall in the pool room. This would be considered a less than one star hotel in my book. I do NOT recommend this property to anyone. When I tried to reach out to the property for a refund due to the circumstances they refused. Honestly Booking should take them off their site in my opinion.

Cons:

the entire experience with this property was a nightmare! Save yourself the hassle and time. Read the reviews before you reserve any property and just a FYI everything they say negative about this property is TRUE!

2026-05-22 • via Nuitee
T
Tyanne • solo_traveller • us
1
2026-05-11 • via Nuitee
D
Di • couple • gb
8
Pros:

Value for money. Very comfortable bed.

2026-05-04 • via Nuitee
W
Wendy • couple • us
10
They made our stay very comfortable they were very attentive to our needs.
Pros:

Clean, comfortable, friendly staff, great amenities around our hotel. Had a pool and hot tub a little freezer in the fridge the room was very spacious with a separate sitting area plenty of towels. Very clean great breakfast I will definitely stay again.

Cons:

Nothing it was great

2026-04-27 • via Nuitee
L
Lisa • extended_group • us
6
2026-04-26 • via Nuitee
T
Tonia • couple • us
8
2026-04-15 • via Nuitee
T
Torok • family_with_children • us
6
2026-04-15 • via Nuitee
A
angela • family_with_children • us
10
2026-04-13 • via Nuitee
D
Donna • family_with_children • us
8
2026-04-12 • via Nuitee
W
Wolverton • family_with_children • us
8
Pros:

last minute deal

Cons:

no jacuzzi tub and tub and TV was filthy

2026-03-25 • via Nuitee
R
Rice • family_with_children • us
10
The stay there was absolutely amazing. I really enjoyed every little bit and the breakfast the pool, the hot tub. The st
Pros:

I visited the place for my mother’s birthday and it was a fantastic place. We enjoyed the hot tub and the lovely breakfast. Everyone was nice all the staff was very sweet to us. In cared to our every need. we truly loved our stay there at comfort suites in Louisville East will definitely be staying again soon. Breakfast was honestly hot fresh and they served business and gravy, sausage eggs and hard boiled eggs, yogurt, cereal, waffles a little bit of everything you could imagine and we enjoyed the pool. We only got to stay one night, but it was a good night very quiet and peaceful not far from many locations in good food spots.

Cons:

The property was lovely. I couldn’t disagree or say anything bad about the property. I enjoyed my stay at comfort suites

2026-03-22 • via Nuitee
M
Misty • couple • us
6
2026-03-16 • via Nuitee
S
Stephen • couple • us
9
2026-03-06 • via Nuitee
M
Morgan • couple • us
7
2026-01-19 • via Nuitee
A
Amanda • family_with_children • us
10
Worth the money.
Pros:

For the rate, everything was great. Obviously, there are some needed updates but nothing that inconvenienced our stay.

Cons:

Nothing. For the cheap rate. I can’t complain about anything

2026-01-12 • via Nuitee
C
Cindy • couple • us
10
Pros:

Very clean, staff was nice

2025-12-03 • via Nuitee
J
Juliet • family_with_children • us
4
Hmmmmm…. Bargain price
Pros:

The hot tub was nice and it worked. The front desk staff was very nice.

Cons:

I think they are in the midst of renovating the location. The outside was not as nice as the pictures. I would not stay again.

2025-11-11 • via Nuitee
E
Emily • couple • us
10
Enjoyed my stay
Pros:

Perfect location for our stay

2025-11-04 • via Nuitee