Macleay Hotel

Hotels
8.4 (3741 reviews)
28 Macleay Street, Potts Point , Sydney , AU

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Friendly, helpful and informative staff
Excellent central location with harbour/Opera House/bridge views
Good value for money (frequently mentioned)
Well-equipped kitchenettes in rooms
Clean and comfortable rooms reported by many
Close to public transport, cafes and restaurants
Cons:
Inconsistent cleanliness noted (dusty windows, unclean curtains in one report)
Some rooms small or stuffy; a few cited uncomfortable beds/linens
Paid parking with limited spaces and difficult parking
Breakfast/food charges reported as misleading by at least one guest
Gym off-site and noisy lift in some rooms

Categories

Cleanliness
7.2
Mixed signals: many guests explicitly praised cleanliness and perfect cleaning, but at least one detailed complaint cited dust on windows, unclean curtains and generally unsatisfactory room cleanliness — so overall slightly below the target.
Service
9.8
Consistently excellent: numerous reviews highlight very friendly, helpful and informative staff who accommodated requests (room with view, room changes) and provided local recommendations.
Location
9.5
Very positive and repeatedly mentioned: central position, close to train station, cafes/restaurants nearby and frequent praise for harbour/Opera House/bridge views.
Room Quality
7.6
Mixed: several guests enjoyed comfortable beds, good space in some rooms and kitchenettes; others reported small or stuffy rooms and at least one report of very uncomfortable beds and rough linens — overall slightly below average.
Amenities
8
Generally good: well-equipped kitchenettes, irons and helpful reception noted; negatives include paid/limited parking, gym located off-site and occasional noisy lift — solid but not flawless.
Value for Money
9.3
Frequently praised as great value: multiple reviewers explicitly called out excellent value for money and recommended the hotel for price versus location/view.
Food and Beverage
6.9
Noted issues: few mentions overall, but at least one strong complaint about advertised breakfast being charged/ misleading photos and guests upset by extra charges — reduces this category.
Overall Experience
8.9
Predominantly positive stays with excellent service, location and views driving satisfaction; isolated but significant negative experiences (parking, charges, noise, cleanliness) temper the score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 15:27

Property Description

Stunning Views
Enjoy breathtaking views of Sydney Harbour, Opera House, or the city skyline right from your room at The Macleay in Potts Point.

Convenient Location
Located within walking distance to Woolloomooloo Bay and the Royal Botanic Gardens, our hotel offers easy access to Sydney's top attractions.

Modern Amenities
Relax in our air-conditioned studios equipped with a kitchenette, iPod docking station, and a large flat-screen TV. Take advantage of our complimentary access to a nearby fitness centre and personalized tour assistance.

Experience the best of Sydney at The Macleay. Book your stay now!

Important information:

Guests are kindly requested to inform the hotel in advance of their preferred bedding configuration. This can be noted in the Special Request Box at the time of booking or by contacting the hotel using the contact details found on the booking confirmation.

*Please note that the fitness center is located 500 meters from the Macleay Hotel, and is not part of the hotel itself.

*Please note that parking is charged and on Fridays and Saturdays, parking is limited and subject to availability.

*Please note that there is a 1.25% charge when you pay with a Visa or MasterCard, 2.25% when you pay with an American Express, 3.45% for Diners Club and 3.50% for JCB credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Location

Guest Reviews

8.4
Based on 3741 reviews
Cleanliness: 7.2
Service: 9.8
Location: 9.5
Room Quality: 7.6
Amenities: 8
Value for Money: 9.3
Food and Beverage: 6.9
Overall Experience: 8.9
D
Delhove • solo_traveller • au
7
2026-09-19 • via Nuitee
T
Teodor • solo_traveller • cz
10
2026-09-19 • via Nuitee
S
Sean • solo_traveller • gb
8
Pros:

Staff were so welcoming and helpful

2026-09-19 • via Nuitee
I
Ignacio • solo_traveller • lk
9
2026-09-18 • via Nuitee
K
Kim • couple • gb
9
Would definitely stay again.
Pros:

Brilliant location.
Lovely helpful staff.

2026-09-17 • via Nuitee
Z
Zexing • family_with_children • au
4
Overall below expectations.
Pros:

Friendly staff, great location.

Cons:

- Room facility is a bit too old.
- Cleanliness of the room needs to be improved.
- Ongoing renovation and contraction in this hotel causing a lot of noises during the day.

2026-09-15 • via Nuitee
M
Melinda • solo_traveller • au
8
2026-09-15 • via Nuitee
C
Cheryl • solo_traveller • au
8
2026-09-15 • via Nuitee
J
John • couple • au
9
Very comfy for bargain price.
Pros:

Million dollar views for a few hundred dollars.

Cons:

Nothing

2026-09-14 • via Nuitee
M
Marsland • solo_traveller • au
8
Pros:

Awesome location

Cons:

Hassle free checkin staff friendly and helpful

2026-09-13 • via Nuitee
P
Pareshen • couple • za
9
Loved our stay and the view of harbour bridge and opera house from our room
Pros:

Location of the hotel and cleanliness of hotel room. Also really loved the view in our room of the harbour bridge and opera house

Cons:

Nothing

2026-09-13 • via Nuitee
A
Angela • solo_traveller • au
10
2026-09-12 • via Nuitee
A
Alana • extended_group • au
10
Fantastic! Great location & Amazing views.
Pros:

Loved the location. The view was amazing from our room. Plus when leaving the room it was nice to have a woolworths, cafes and food right across from us. Everything was nice and close.
Transport was easy to access and got us everywhere we needed to go.
The hotel staff were amazing. We had a friend that wasn't sure if he was coming and it was late. They allowed us to keep our keys behind the counter just incase.
Everyone was very accomodating.

Cons:

Nothing.

2026-09-11 • via Nuitee
S
Sk • solo_traveller • my
9
Staffs helpful, location convenient
Pros:

Every thing is fine

Cons:

Only during night time when assessing car parking is too dark, Advised to install lights on car parking entrance

2026-09-11 • via Nuitee
J
Jia Hung • couple • tw
8
Pros:

服務人員貼心

Cons:

住宿設備可再更新加強

2026-09-08 • via Nuitee
W
W • extended_group • ae
10
Perfect place to stay in Sydney
Pros:

Perfect location, accessible to everything. Room is clean and staff are attentive.

Cons:

-

2026-09-08 • via Nuitee
J
Jayson • solo_traveller • au
10
2026-09-07 • via Nuitee
M
Mardi • couple • au
10
2026-09-07 • via Nuitee
L
Louise • couple • au
9
Location and views amazing
Pros:

Location and views

Cons:

Everything was great

2026-09-06 • via Nuitee
L
Leanne • couple • au
6
Booked for my partners 40th. Pictures online with the views looked amazing and special. Unfortunately the room was very
Pros:

Location was excellent.

Cons:

Not 4 star. Very tired with maintenance required. Curtains didn’t meet in the middle, shower shelf about to fall off. Not entirely clean. Air conditioning power switch difficult to find. Other side of the room and near the floor which was found only by accident after a stuffy night.

2026-09-06 • via Nuitee