Macleay Hotel

Hotels
Independent
8.6 (144 reviews)
28 Macleay Street, Potts Point, New South Wales, 2011 , Potts Point , AU

Facilities

Fitness facilities
Front entrance ramp
Express check-out
Long-term parking (surcharge)
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Designated smoking area
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean rooms
Comfortable beds
Value for money
Cons:
Noisy rooms
Heating issues
Limited amenities
Breakfast not included

Categories

Cleanliness
8.35
The rooms were clean, but there were minor issues mentioned with the shower.
Service
9.35
Staff received positive feedback for helpfulness and support during stay.
Location
9.35
Great central location with easy access to transportation and nearby amenities.
Room Quality
7.85
Room quality had mixed reviews, with some issues like noise and heating.
Amenities
8.35
Amenities met basic needs, though some facilities were less than expected.
Value for Money
8.85
Good value considering the central location and included services.
Food and Beverage
7.85
Breakfast options were limited; most guests opted to eat elsewhere.
Overall Experience
8.85
Overall, positive experiences noted; however, improvements needed in certain areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:06

Property Description

Step into elegance at the Macleay Hotel, where Art Deco charm meets modern comfort in the heart of Sydney.

Relax & Refresh
Unwind by our sparkling outdoor pool or maintain your fitness routine at our state-of-the-art fitness center.

Culinary Delights
Savor the rich flavors of Korean cuisine at our renowned restaurant, Diana, or enjoy the convenience of room service for a cozy dining experience in the comfort of your room.

Convenient Amenities
Stay connected with complimentary Wi-Fi and take advantage of our 24-hour business center, express check-in and check-out, and daily housekeeping to make your stay effortless.

Embrace all that Sydney has to offer – book your stay at Macleay Hotel today!

Important information:

  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

Location

Guest Reviews

8.6
Based on 144 reviews
Cleanliness: 8.35
Service: 9.35
Location: 9.35
Room Quality: 7.85
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 7.85
Overall Experience: 8.85
D
Deirdre couple au
7
2026-07-25 via Nuitee
L
Lisa solo_traveller au
8
Comfortable, clean, quiet and lovely reception team
Pros:

Bed very comfortable, great to have a kitchenette and iron

2026-07-24 via Nuitee
M
Michela family_with_children it
10
Raccomando questo posto da tutti i punti di vista!
Pros:

Rispetto al prezzo tutto fantastico! Ottimo potersi cucinare piccoli piatti, avere un bel tavolo, lo staff poi gentilissimo e super disponibile. Pulizia perfetta

2026-07-23 via Nuitee
P
Priyanka couple au
7
2026-07-23 via Nuitee
M
Matthew solo_traveller au
8
2026-07-23 via Nuitee
V
Vanessa solo_traveller au
10
I'll be back on the weekend
Pros:

Room 412 loved this room as it had quite a bit of space

Cons:

nothing

2026-07-23 via Nuitee
J
Joseph couple gb
9
Great location, great people and great views
Pros:

Had a lovely time at the Macleay Hotel. The room had a great view of the Harbour & Opera House, and great facilities. The staff were friendly, welcoming and helpful and provided amazingly useful information about the local area and city, including suggestions on places to visit.

2026-07-22 via Nuitee
M
Munemo solo_traveller au
9
Dud tingz
Pros:

Everything from stuff and the facility was great and smart and close to the easy mode of transport for moving arnd city

Cons:

None

2026-07-21 via Nuitee
R
Rajendran family_with_children in
10
2026-07-21 via Nuitee
M
Matija couple gr
10
Pros:

Great !

2026-07-21 via Nuitee
J
Janette couple au
7
Great location and view from room was wonderful
Pros:

Great value for money. Loved the location and very clean room. Lots of cafes and restaurants nearby. We had a beautiful harbour view room.

2026-07-20 via Nuitee
V
Vladan solo_traveller rs
6
Dobra lokacija i povezanost sa gradom
Pros:

Lokacija hotela je odlična, lako se stiže do centra i glavnih atrakcija. Osoblje hotela je bilo veoma srdačno i uvek na usluzi. Omogućili su nam zamenu sobe odmah po dolasku. U sobii kupatilu je bilo dovoljno prostora.

Cons:

Čistoća sobe nije bila na zadovoljavajućem nivou. Prozori su sadržali paučinu i zavese nisu bile baš čiste. Kreveti su bili ekstremno neudobni, kao i pokrivači i čaršavi - previše oštri i glasni na svaki pokret.

2026-07-20 via Nuitee
B
Bronnie family_with_children au
9
Only wish we’d found it years ago!
Pros:

Fabulous location. Great customer service. Comfortable beds. Handy and well-equipped kitchenette. Our new go-to place when staying in Sydney.

2026-07-20 via Nuitee
E
Emily family_with_children au
10
2026-07-20 via Nuitee
B
Brooke couple au
5
2026-07-19 via Nuitee
J
Jason family_with_children nz
8
Pros:

Staff were friendly and helpful. Nice hotel for a short stay in Sydney.

2026-07-19 via Nuitee
C
ChienKuan extended_group tw
10
2026-07-19 via Nuitee
M
Margot couple au
10
2026-07-17 via Nuitee
Y
Y3010TMjuliah Friends getaway
10
Lovely hotel
Pros:

Very nice hotel, good location, clean, friendly staff! I would definitely come back!

2026-07-16 via Tripadvisor
K
Karin couple au
10
2026-07-16 via Nuitee