Courtyard Chicago Wood Dale / Itasca

Hotels
•
Courtyard by Marriott
8.2 (401 reviews)
900 North Wood Dale Road , Wood Dale , US
+1 630-766-7775

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable beds
Excellent service
Cons:
Cleanliness issues
Surprise fees

Categories

Cleanliness
5.95
Major concerns about cleanliness, with issues reported regarding dirty rooms and poor housekeeping.
Service
9.45
Staff were described as excellent and courteous, providing helpful service.
Location
7.95
Location next to O'Hare Airport offers convenience but also has downsides due to distance from downtown.
Room Quality
8.45
Rooms had comfort but were undermined by cleanliness issues and maintenance concerns.
Amenities
8.95
Amenities were highlighted positively, contributing to guest satisfaction.
Value for Money
8.45
Charged unexpected fees detracted from perceived value, though some facilities were commendable.
Food and Beverage
7.45
Breakfast quality was good but priced high, limiting its perceived value.
Overall Experience
8.95
Overall experience had highs and lows, but primarily positive due to service and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:47

Property Description

Modern Accommodation near Chicago: Courtyard Chicago Wood Dale is a contemporary hotel conveniently located just a short drive from downtown Chicago and O’Hare Airport.

Convenient Amenities: Enjoy complimentary local shuttle service and unwind in the indoor pool and hot tub during your stay at Courtyard Chicago Wood Dale/Itasca.

Dining and Exploration: Indulge in delicious meals at the on-site restaurant or explore nearby dining options at Devon Avenue Market Shopping Centre. Don't forget to visit popular attractions like Elgin Grand Victoria Casino and North Salt Creek County Forest Preserve.

Book your stay at Courtyard Chicago Wood Dale for a memorable and convenient experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Guest Reviews

8.2
Based on 401 reviews
Cleanliness: 5.95
Service: 9.45
Location: 7.95
Room Quality: 8.45
Amenities: 8.95
Value for Money: 8.45
Food and Beverage: 7.45
Overall Experience: 8.95
B
Beatrice • couple • us
10
2026-09-15 • via Nuitee
I
Ilario • extended_group • it
7
Cons:

La stanza prenotata per 3 persone era stata preparata solo per due persone. Quando abbiamo chiesto di trovare una soluzione il personale presente ha risposto seccamente che non sapevano cosa fare e che era un nostro problema visto che non avevamo fatto una prenotazione diretta ma tramite Booking. L’altra anomalia è stata riscontrata la mattina a colazione. Avevamo prenotato con tariffa che includeva la colazione ma hanno provato a farcela pagare. Penso che il problema sia organizzativo. Manca la comunicazione interna e quella con i clienti. Non hanno mai risposto alle mie domande precedenti il mio arrivo e non hanno saputo gestire in trasparenza la mia prenotazione neppure durante il soggiorno. Grazie a Booking siamo riusciti a recuperare una piccola somma per il disservizio sulla camera che aveva un posto letto in meno.

2026-09-14 • via Nuitee
A
Abraham • solo_traveller • us
9
2026-09-12 • via Nuitee
L
Luis • couple • pa
9
Muy bueno, buena relación precio calidad.
Pros:

Limpio, conveniente si vas al aeropuerto y las habitaciones de buen tamaño.

Cons:

Algunas areas externas pueden mejorar el mantenimiento.

2026-09-06 • via Nuitee
V
Viljoen • solo_traveller • za
7
Pros:

Cleanliness of the room

Cons:

The door going outside to the parking lot was very noisy. The shuttle was not at the airport on the hour every hour as advertised.

2026-08-28 • via Nuitee
A
Amie • solo_traveller • gb
4
Would not recommend - tatty, old, noisy and overpriced.
Pros:

10 mins of office needed to visit. Close to bars. Close to beach.

Cons:

Paid for breakfast included but it wasn't.
Car valet service was slow and meant difficult to get car back to travel for work.
Air con unit too noisy to have on. But too hot in the room to have off.
Very old, tatty, and uncomfortable room. Would not recommend.

2026-08-24 • via Nuitee
U
Ulrike • solo_traveller • ch
5
2026-08-18 • via Nuitee
R
Rosine • family_with_children • ca
2
Very poor experience regarding the shuttle especifically
Cons:

We specifically chose this hotel because of the free shuttle from the airport. We tried to contact them for 2 weeks, receiving no answer from them. We reached Booking and Marriott but they couldn't do anything for us. Finally, arriving in Chicago, no shuttle was possible for us because our flight arrived at 11.50 pm (shuttle is from 7 am to 10 pm). We tried to cancel but it was not possible and they didn't want to make an exception.
When we arrived into our room, it was a king bed and the bed for our kid (we reserved for 3 people) was no made, still on sofa mode. It was 1 am, no time to complain. Really poor experience, knowing that no shuttle was available I would never have made that reservation of course !!

2026-08-17 • via Nuitee
M
Michal • family_with_children • pl
7
2026-08-14 • via Nuitee
G
Galloway • solo_traveller • us
4
Disappointed with this location 😕
Pros:

Location was great right next to the toll highway.

Cons:

I was charged twice for a deposit. Inconvenienced me due to their error, went to my room, and took a whiff of mildew. I had changed rooms; the room was so horrible 😫 It looked like someone had soaked in the tub, and the dirt buildup was left behind. You wouldn't dare step in that filth. I changed rooms to the next-door room; the tub was in better shape and could use a coat of gloss paint. The second room smelled of cigarettes 🚬, the mattress was terrible, it had dips in it as if someone had lain in that bed all day, every day. My body aches every time I lie in bed. I never experienced this with Marriott before. They need a serious update and new carpet. If you plan on making this location your destination, please ask to see 👀 the room before you swipe 💳 your card. I arrived late and tired. I prepaid for the room. Prepay isn't always a good idea when you get a room like this. The rooms were located on the first floor, rooms 120 & 118. I typically don't prefer first-floor rooms. I will not be returning to this location. This location's lawn was highly overgrown. In the summer, lawn service is typically weekly. This location's lawn service is way overdue, and it looks like it's been growing for a month or more. The appearance outside was not inviting.

2026-08-10 • via Nuitee
L
Liliane • couple • pf
8
2026-08-06 • via Nuitee
D
Dana • solo_traveller • us
10
2026-08-03 • via Nuitee
C
Contreras • family_with_children • mx
1
2026-07-25 • via Nuitee
B
Bellamkonda • extended_group • us
8
It’s a good value for money hotel nearby airport. The only thing they need to learn is holding a room for the reservatio
Pros:

It was clean the first day and was close to the airport

Cons:

I booked two two queen bed rooms and they gave me a king suite and a double queen bed room. When i asked him about that the staff told me that they only have this available. I made the booking weeks ago. What is the point in taking a reservation if you can’t hold one. Anyone can take them. The point is holding the room for the reservation.

Another thing is we booked it for 2 days but there was no room service until we vacated that place.

2026-07-20 • via Nuitee
K
Kathryn • couple • us
1
2026-07-20 • via Nuitee
K
Kelly • couple • us
10
2026-07-08 • via Nuitee
G
Giovanni • solo_traveller • us
9
Igo Revie
Pros:

The person who checked me in was very kind and professional.

Cons:

The room was comfortable, but their was a slight order in the room.

2026-06-30 • via Nuitee
K
Kira • couple • us
8
2026-06-17 • via Nuitee
E
Elizabeth • solo_traveller • gb
10
2026-06-17 • via Nuitee
D
Denise • solo_traveller • us
5
Pros:

Breakfast and comfortable sleep.

Cons:

Housekeeping would not give garbage bags, when asked. Refrigerator didn't work.

2026-06-15 • via Nuitee