Hampton Inn & Suites Newport News-Airport - Oyster Point Area

Hotels
•
Hampton Inn
8.3 (143 reviews)
12251 Jefferson Avenue , Newport News , US
+1 757-249-0001

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient location (close to interstate/central)
Friendly, helpful staff
Included breakfast (generally well-liked)
Comfortable rooms noted by many
Reasonable price mentioned by some
Cons:
Cleanliness issues (dust, roaches/bugs, wet/lifting carpet)
Noise problems (room doors slamming, elevator noise)
Unexpected parking/incidental fees
Older property/room wear (rusted shower, carpet issues)
Amenity issues: loud pool area, broken elevator, too few outlets
Breakfast area is cramped/bottlenecked

Categories

Cleanliness
5.5
Multiple guests reported poor cleanliness: dusty rooms, food behind TV, wet/lifting carpet, rust in shower, and sightings of roaches/bugs — clear negative trend.
Service
9.7
Majority of comments praise the staff as friendly, helpful and accommodating; one report of an unknowledgeable/front-desk delay noted but outweighed by positive staff experiences.
Location
9
Consistently described as convenient/close to the interstate and central to destinations — clear positive sentiment on location.
Room Quality
7.5
Mixed signals: comfortable rooms noted, but property appears older for some guests (wet/lifting carpet, rusted shower, too few outlets, noisy doors, occasional bugs) impacting perceived room quality.
Amenities
8
Breakfast offering is commonly mentioned and positive, but bottlenecks/size issues and a loud pool area plus a reported broken elevator reduce the amenities score somewhat.
Value for Money
7.8
Several guests called price reasonable, but unexpected parking/incidental charges and perceived fees lowered value perception for some guests.
Food and Beverage
8.9
Breakfast was repeatedly described as good and appreciated (included), though the serving area was small and caused bottlenecks.
Overall Experience
10
Despite some cleanliness and facility issues, many guests reported a good stay, friendly staff and convenient location and said they'd stay again — overall sentiment is strongly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Convenient Airport Shuttle Service
Enjoy the convenience of complimentary shuttle services to and from Newport News-Williamsburg International Airport, just 2 miles away.

Comfortable Rooms with Modern Amenities
Relax in rooms equipped with a microwave, refrigerator, flat-screen TV, and free Wi-Fi. Additional amenities include a work desk, coffee maker, and ironing facilities.

Relaxing Leisure Facilities and Nearby Attractions
Take advantage of the outdoor pool and gym, grab snacks from the 24-hour shop, and explore nearby attractions like Patrick Henry Mall and Kiln Creek Golf Course.

Book now to experience a comfortable stay at Hampton Inn and Suites Newport News Airport!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Sat, May 22, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 143 reviews
Cleanliness: 5.5
Service: 9.7
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 7.8
Food and Beverage: 8.9
Overall Experience: 10
T
Thomas • couple • us
9
Excellent stay. We would use this hotel again.
Pros:

The breakfast was excellent. Hotel was clean. Staff was friendly.

2026-11-05 • via Nuitee
S
Shavon • couple • us
10
2026-10-23 • via Nuitee
B
Brian • solo_traveller • us
5
Room doors need to be adjusted so they do not slam shut.
Pros:

Close to the innerstate

Cons:

Noise, between the noise from the elevator and the room doors slamming .

2026-10-19 • via Nuitee
R
Robert • family_with_children • us
9
2026-10-13 • via Nuitee
S
Stephanie • family_with_children • us
10
Great stay
Pros:

Loved the space and kitchen

Cons:

Would have liked to have a good space to walk my dog.

2026-10-12 • via Nuitee
J
Jimmy Darlene • solo_traveller • us
5
Staff was not knowledgeable. Would not print a receipt. Took 30 minutes to check in because the front desk attempted to
Cons:

The pool area was very loud, later than it should have been.

2026-09-19 • via Nuitee
H
Heather • family_with_children • us
8
2026-09-17 • via Nuitee
K
kelly • family_with_children • us
8
2026-09-16 • via Nuitee
J
John • couple • us
7
It was ok for a one night stay.
Pros:

Close to interstate. Price was reasonable. Breakfast was good.

Cons:

Seemed to be an older property. Carpet was wet where air conditioner is.

2026-09-03 • via Nuitee
J
Jaime • solo_traveller • us
9
2026-08-21 • via Nuitee
A
Angela • extended_group • us
10
Excellent experience at this hotel! Would stay again!
Pros:

It was conveniently located, super clean, comfortable, and the staff was very friendly. I would stay there again should I need to visit the area again.

Cons:

The breakfast set up was great, but it was very bottlenecked and hard to get around since it was so tiny.

2026-08-16 • via Nuitee
J
John and Jessica • solo_traveller • us
6
Pros:

The staff were super nice and helpful.

Cons:

There were some sketchy people hanging out in the parking lot.

2026-08-13 • via Nuitee
S
Samuel • solo_traveller • us
10
Pros:

Todo

Cons:

Nada

2026-07-20 • via Nuitee
M
Marylou • extended_group • us
9
Great place, great staff. Would stay again if in the area.
Pros:

Rooms were comfortable. Staff friendly. Breakfast very good.

Cons:

Elevator was broken (however staff notified us the day before which was very nice).
Too few outlets/charging stations in room.

2026-07-17 • via Nuitee
P
Patton • solo_traveller • us
4
This was a decent experience but I would not stay here again.
Pros:

Convenient to everything

Cons:

It’s old, shower was rusted. Dust in corners and found a bug in the bed last day we stayed

2026-06-28 • via Nuitee
K
Kurt • solo_traveller • us
10
2026-06-25 • via Nuitee
D
Danny • couple • us
7
2026-06-18 • via Nuitee
T
Tawan • extended_group • us
3
The room was nasty dusty food behind the TV and roaches
Pros:

Both room were not clean . Also there were a roach in the room and I have pictures to provide our stay.

Cons:

Cleanliness

2026-06-09 • via Nuitee
R
Robert • couple • us
8
2026-05-25 • via Nuitee
S
Stacie • family_with_children • us
9
Overall my stay was good. The employees were accommodating and friendly. I would stay here again.
Pros:

The location was great for me. It was central to the places I had to go while in the Hampton Roads area. It was nice to have breakfast as an offering included in the stay.

Cons:

Having to pay for parking in an uncovered, non-valet lot was unexpected. While the cost was not excessive, it felt like an additional fee being passed on to guests, especially given the already high room rate.

2026-05-21 • via Nuitee