Hampton Inn & Suites Newport News-Airport - Oyster Point Area

Hotels
•
Hampton Inn
8.4 (254 reviews)
12251 Jefferson Avenue , Newport News , us
+1 757-249-0001

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Cons:
Dirty carpets
Uncomfortable sofa
Outdated facilities

Categories

Cleanliness
7.75
Several comments mentioned cleanliness issues, including dirty carpets and bathrooms.
Service
9.25
The staff were described as exceptionally friendly and helpful.
Location
9.05
Good location mentioned in positive terms, despite some issues.
Room Quality
7.75
Rooms were noted to be clean, but some furnishings and facilities were outdated.
Amenities
8.25
Breakfast was generally well-reviewed, but some amenities such as elevators were problematic.
Value for Money
7.75
Pricing was noted as expensive compared to the overall experience.
Food and Beverage
8.75
Breakfast received positive mention for taste and organization.
Overall Experience
8.65
Overall experience varied but was viewed positively in certain aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:46

Property Description

Convenient Airport Shuttle Service
Enjoy the convenience of complimentary shuttle services to and from Newport News-Williamsburg International Airport, just 2 miles away.

Comfortable Rooms with Modern Amenities
Relax in rooms equipped with a microwave, refrigerator, flat-screen TV, and free Wi-Fi. Additional amenities include a work desk, coffee maker, and ironing facilities.

Relaxing Leisure Facilities and Nearby Attractions
Take advantage of the outdoor pool and gym, grab snacks from the 24-hour shop, and explore nearby attractions like Patrick Henry Mall and Kiln Creek Golf Course.

Book now to experience a comfortable stay at Hampton Inn and Suites Newport News Airport!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Sat, May 22, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 254 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.05
Room Quality: 7.75
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 8.75
Overall Experience: 8.65
J
Jaime • solo_traveller • us
9
2026-08-21 • via Nuitee
A
Angela • extended_group • us
10
Excellent experience at this hotel! Would stay again!
Pros:

It was conveniently located, super clean, comfortable, and the staff was very friendly. I would stay there again should I need to visit the area again.

Cons:

The breakfast set up was great, but it was very bottlenecked and hard to get around since it was so tiny.

2026-08-16 • via Nuitee
J
John and Jessica • solo_traveller • us
6
Pros:

The staff were super nice and helpful.

Cons:

There were some sketchy people hanging out in the parking lot.

2026-08-13 • via Nuitee
S
Samuel • solo_traveller • us
10
Pros:

Todo

Cons:

Nada

2026-07-20 • via Nuitee
M
Marylou • extended_group • us
9
Great place, great staff. Would stay again if in the area.
Pros:

Rooms were comfortable. Staff friendly. Breakfast very good.

Cons:

Elevator was broken (however staff notified us the day before which was very nice).
Too few outlets/charging stations in room.

2026-07-17 • via Nuitee
P
Patton • solo_traveller • us
4
This was a decent experience but I would not stay here again.
Pros:

Convenient to everything

Cons:

It’s old, shower was rusted. Dust in corners and found a bug in the bed last day we stayed

2026-06-28 • via Nuitee
K
Kurt • solo_traveller • us
10
2026-06-25 • via Nuitee
D
Danny • couple • us
7
2026-06-18 • via Nuitee
T
Tawan • extended_group • us
3
The room was nasty dusty food behind the TV and roaches
Pros:

Both room were not clean . Also there were a roach in the room and I have pictures to provide our stay.

Cons:

Cleanliness

2026-06-09 • via Nuitee
R
Robert • couple • us
8
2026-05-25 • via Nuitee
S
Stacie • family_with_children • us
9
Overall my stay was good. The employees were accommodating and friendly. I would stay here again.
Pros:

The location was great for me. It was central to the places I had to go while in the Hampton Roads area. It was nice to have breakfast as an offering included in the stay.

Cons:

Having to pay for parking in an uncovered, non-valet lot was unexpected. While the cost was not excessive, it felt like an additional fee being passed on to guests, especially given the already high room rate.

2026-05-21 • via Nuitee
J
Jacquelyn • couple • us
5
Pros:

I liked the location.

Cons:

When the charge for a 1 night stay hit my credit card, it was $50 higher than I expected, so I went to the front desk to inquire about that. I was told that it was an incidental fee that would be refunded when we checked out. When we checked out the next day, there was a $5 fee for parking. When you are paying $192 to spend the night, you shouldn't have to pay an additional $5/day parking fee. It is not that $5 is a high fee. It is the principle of the matter. Hotels shouldn't charge fees that are not fully disclosed at the time of booking. There shouldn't be a fee to park your car overnight. What additional fee will they charge next? I will probably look elsewhere for a place to stay in the future.

2026-05-13 • via Nuitee
J
Julunda • couple • us
7
Cons:

The property needs some TLC. Example in the room we stayed in the carpet is lifting up where the floor meets the carpet. The hallway on the 1st floor needed cleaning up some. The outside rug is filthy dirty and some lights are out outside of the property and in the hotel room. 112

2026-05-10 • via Nuitee
M
McCullough • solo_traveller • us
9
2026-05-05 • via Nuitee
H
Heidi • couple • us
10
2026-04-27 • via Nuitee
C
Casey • solo_traveller • us
10
One of the best hotels for me. The bed felt amazing the room was clean and the staff were friendly and welcoming
Pros:

I loved the location, clean room and the hospitality from staff was amazing!

Cons:

Clean and convenient location for my destination

2026-04-20 • via Nuitee
V
Varnajith • solo_traveller • us
10
2026-04-18 • via Nuitee
M
Mariellen • solo_traveller • us
6
Pros:

The location worked well for us. The facility was nice. The bathroom was a good size and well laid out.

Cons:

The room was not clean when we arrived. The previous occupants leftovers were in the fridge. We cleaned the room ourselves. The maid didn't visit the room once while we were there. When we went to the front desk to get towels, the front desk person seemed very unconcerned. Also, they didn't have any regular maple syrup on the last day we were there. They only had sugar-free.

2026-04-10 • via Nuitee
G
Gregory • couple • us
10
2026-04-04 • via Nuitee
G
Gregory • couple • us
10
2026-04-04 • via Nuitee