NH Cali Royal

Hotels
•
NH Hotels
8.2 (2801 reviews)
Carrera 100B # 11A-99 , Cali , CO
+57 602 3307777

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Attentive staff
Clean areas
Cons:
Old rooms
Maintenance needed
Deterioration in facilities

Categories

Cleanliness
7.84
Several mentions of cleanliness issues in rooms, including old furniture and maintenance problems.
Service
8.81
Staff received positive feedback for being attentive and accommodating.
Location
8.85
Many reviews highlighted the great location of the hotel.
Room Quality
7.3
Multiple reviews noted that rooms are old and in need of repair.
Amenities
8.33
Amenities were generally appreciated, though some did not function properly.
Value for Money
7.79
Guests felt the prices were high given the state of the facilities.
Food and Beverage
8.34
Breakfast was noted as good but could use improvement in hot food items.
Overall Experience
8.31
Mixed experiences but overall a fair rating reflecting potential.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:21

Property Description

Luxurious 5-Star Hotel in Cali, Colombia

Modern Rooms with Spectacular Views
Indulge in the contemporary elegance of NH Royal Cali's rooms featuring large windows and stylish modern art. Relax in comfort with amenities like LCD TVs and spacious work desks.

Delightful Dining Options and Relaxing Spa
Savor Colombian and international cuisine at the hotel's main restaurant or enjoy a barbecue feast. Unwind at the Spa or take a refreshing dip in the outdoor pool for a truly rejuvenating experience.

Convenient Location and Exciting Activities
With a prime location near Holguines Trade Center, NH Royal Cali Hotel offers easy access to shopping at Centro Comercial Jardin Plaza and exciting excursions to Farallones de Cali National Park. Book now for an unforgettable stay!

Important information:

Reservations for 10 or more rooms are considered group reservations and will have a different cancelation policy than single reservations.
The property will contact you to provide further information about this policy.
As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country.
Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.
Please note that dogs and cats are allowed upon request and subject to approval.
The maximum weight is 25kg. A charge of USD $25 per pet, per night will be applied (max of 2 pets per room).
Guide dogs stay free of charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLO

Location

Guest Reviews

8.2
Based on 2801 reviews
Cleanliness: 7.84
Service: 8.81
Location: 8.85
Room Quality: 7.3
Amenities: 8.33
Value for Money: 7.79
Food and Beverage: 8.34
Overall Experience: 8.31
A
Armando • couple • co
7
Pros:

Bien ubicado

Cons:

En los pasillos se siente olor a humedad, hay algunas grietas por el reciente temblor. Los costos de bebidas y sábana son muy elevados

2026-10-13 • via Nuitee
S
Samia • family_with_children • co
8
2026-10-13 • via Nuitee
D
Deysi Esperanza • extended_group • co
10
2026-10-13 • via Nuitee
C
carlos alberto • solo_traveller • co
6
Costoso y regular
Pros:

Ubicacion

Cons:

Habitaciones y costo

2026-10-13 • via Nuitee
P
Palacio • solo_traveller • co
9
2026-10-12 • via Nuitee
P
Paola • couple • co
6
Visitando Familiares
Pros:

La ubicación del hotel es indudablemente muy buena cerca a muchos lugares si te mueves por el sur de Cali. El desayuno muy variado con enfoque saludable.

Cons:

Las habitaciones bastante descuidadas, el olor que había por la zona de parqueaderos.

2026-10-12 • via Nuitee
I
Isabella • solo_traveller • co
7
2026-10-12 • via Nuitee
I
Isabella • couple • co
6
Bueno pero puede mejorar
Pros:

La ubicación es buena

Cons:

Huele a humedad y el personal de recepción no es amable, la comida del restaurante tampoco es buena

2026-10-12 • via Nuitee
M
Martinez • couple • co
8
2026-10-08 • via Nuitee
V
valeria • extended_group • pe
10
Ideal!
Pros:

La atención espectacular!

Cons:

El ascensor necesita un poco de mantenimiento

2026-09-19 • via Nuitee
G
GABRIEL • couple • co
9
2026-09-16 • via Nuitee
P
Pamela • couple • co
7
2026-09-16 • via Nuitee
C
Carlos Andrés Serna • solo_traveller • co
8
Cons:

Ya se le nota la edad al hotel. Hora de una renovación. Es la habitación más escueta en la que me quedamos.

2026-09-15 • via Nuitee
A
Agudelo • couple • co
10
2026-09-15 • via Nuitee
W
William • family_with_children • co
10
2026-09-15 • via Nuitee
L
Lina • couple • co
9
2026-09-12 • via Nuitee
R
remi • couple • fr
9
Pros:

L emplacement, le personnel, le lieu et le petit déjeuner

2026-09-11 • via Nuitee
R
Ruggero • couple • it
8
Albergo recentemente ristrutturato. Dipendenti molto gentili e professionali . Siamo stati ospiti nelle giornate del te
Pros:

Tutto.

Cons:

Nulla

2026-09-08 • via Nuitee
R
Ruggero • couple • it
9
2026-09-08 • via Nuitee
C
Carlos • couple • co
9
Buen sitio para una estadía corta
Pros:

Ubicación

Cons:

Las opciones en el restaurante pueden ser mejores

2026-09-03 • via Nuitee