Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent central location / near metro
Friendly and helpful staff (many mentions)
Spacious, comfortable rooms
High-quality and varied breakfast
Generally clean and well-maintained
Cons:
Crowded breakfast at times and occasional wait for seating/service
Check-in/checkout delays; front desk system issues
Isolated but severe bathroom cleanliness complaint
Occasional staff/service inconsistencies (including one poor receptionist interaction)
Minor amenities issues (hairdryer sensor) and some construction noise

Categories

Cleanliness
8.2
Mostly praised as clean and fresh in many reviews (e.g., 'Rent och fräscht', 'clean and spacey', 'Kebersihan'), but one serious bathroom cleanliness complaint (encrusted toilet stains) lowers the score slightly.
Service
8
Service is frequently described as friendly and helpful ('staff', 'very pleasant', 'efficient'), but there are multiple negatives: slow/overlong check-in and checkout, overwhelmed staff with system, a specific poor interaction with a receptionist (Tamara), and inconsistent breakfast clearing/service.
Location
9.3
Consistently praised for excellent location: central, close to metro/transport, easy walking access and a quieter area of Vienna — many reviews highlight location as a major positive.
Room Quality
8.8
Rooms are frequently described as spacious, comfortable and well-equipped ('room size', 'spacey', 'comfortable', 'comfy bed'), though isolated issues exist (bathroom standards in one report, hairdryer sensor, occasional construction noise).
Amenities
8.5
Not extensively detailed but mentions include an executive lounge and generally adequate in-room facilities; isolated issues (hairdryer sensor) noted. Overall in line with expected hotel tier.
Value for Money
8
Mixed signals: one direct price complaint and card-hold confusion at check-in, but many reviewers felt the quality, location and breakfast offered good value overall.
Food and Beverage
9.2
Breakfast repeatedly praised for variety and quality ('aussergewöhnlich grosse Auswahl', 'delicious', 'very good breakfast'), though several reviews mention crowding and occasional waits or slow clearing/service.
Overall Experience
8
Majority of reviews describe an excellent or very pleasant stay ('Excellent hotel', 'Perfect', 'Super nöjd'), but a number of operational/service and occasional cleanliness issues temper the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Luxurious Accommodation

The Hilton Vienna Plaza, located on the historic Ringstraße boulevard, offers a blend of modern and Art Déco design, providing elegant rooms and suites with marble details and large windows.

Culinary Delights

Guests can indulge in Austrian and international dishes at ÉMILE Restaurant, complemented by a wide selection of wines. The day transitions seamlessly into the night at ÉMILE Bar, offering Martini specials and other delicious drinks.

Exclusive Amenities

Enjoy the convenience of free WiFi, Apple and PC workstations, sauna, fitness centre, and Executive Lounge with all-day coffee, tea, and a "happy hour" from 5pm - 7pm.

Book now to experience the ultimate luxury and hospitality at Hilton Vienna Plaza.

Important information:

In case of prepayment by credit card, the credit card used for the payment has to be presented at check-in.

Children up to 18 years old stay free (with existing bedding) when sharing a room with a paying adult on a room only rate. For Breakfast children 5 years and under eat for free, aged 6 – 12 years receive 50% off and aged 13 years and above pay full price.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 17 years old stay for € 30 per person per night when using an available extra bed.
    Adults stay for € 80 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 40 per day.

Location

Property Video

Guest Reviews

8.5
Based on 4877 reviews
Cleanliness: 8.2
Service: 8
Location: 9.3
Room Quality: 8.8
Amenities: 8.5
Value for Money: 8
Food and Beverage: 9.2
Overall Experience: 8
E
Ella • extended_group • il
9
מלון מעולה קרוב למרכז נהנינו מכל רגע!!
Pros:

מלון מעולה! בסגנון קלאסי, חדרים מרווחים, המיטה נוחה וענקית, מיקום קרוב למרכז, הצוות שירותי, ארוחת בוקר טובה, תמורה שווה למחיר.
אנחנו היינו בחדר קינג פלאזה

Cons:

אותה ארוחת בוקר כל יום, אין גיוון
אבל השירות היה מצוין הכינו לנו קפה טרי וביצים לבקשתנו
אז אותנו זה לגמרי סיפק

2026-11-07 • via Nuitee
K
Katerina • family_with_children • ua
8
Гарний готель
Pros:

Дуже гарний інтерʼєр, смачна кухня, гарні різноманітні сніданки

Cons:

Пустий міні бар у номері , було дивно

2026-11-07 • via Nuitee
S
Stavros • solo_traveller • at
8
2026-11-06 • via Nuitee
P
Porra • couple • gr
8
2026-11-06 • via Nuitee
L
LEVENT • family_with_children • tr
9
2026-11-04 • via Nuitee
H
Huang • solo_traveller • tw
8
Pros:

旅館位置不錯，房間也很舒適，房間空間很寬敞。尤其設計一張躺椅，可以供舒適地躺著，滑手機放鬆。

Cons:

Check-in等待較久，並且我們是跟著一個大團前來，櫃台把部分名單弄錯了。

2026-11-03 • via Nuitee
N
NICULA • solo_traveller • ro
9
2026-11-03 • via Nuitee
Önay • couple • tr
3
10 derecenin altında olması gerekiyor hava sıcaklığı klimanın çalışması için. Bundan dolayı çok üşüdük. Eksta ısıtıcı ve
Pros:

Konumu iyi

Cons:

Geri kalan herşey

2026-11-03 • via Nuitee
K
KIMBERLY • couple • cn
10
2026-11-03 • via Nuitee
O
Ossi • extended_group • fi
10
2026-11-01 • via Nuitee
A
Adrián • couple • sk
10
2026-10-31 • via Nuitee
G
Gilad Avilea • couple • il
8
Pros:

צמוד למטרו, נקי מאוד, ארוחת בוקר מצויינת, חדרים גדולים ומרווחים, צוות אדיב ונחמד

2026-10-30 • via Nuitee
M
Muneera • family_with_children • qa
9
خيار عائلي جميل
Pros:

الغرف كبيرة والخدمة ممتازة

Cons:

لا شي

2026-10-30 • via Nuitee
B
Bojana • family_with_children • se
10
Super nöjd
Pros:

Rent och fräscht,trevlig personal.Bra läge.

Cons:

Fanns inget att klaga på

2026-10-30 • via Nuitee
A
Attila • family_with_children • hu
10
Pros:

A személyzet nagyon kedves és segítőkész. Nagyszerű lokáció. Kényelem. Executive lounge.

Cons:

Az alap szobákhoz tartozó reggelinél nehéz eltalálni mikor nincs tömeg, mert elég szűkös a rendelkezésre álló hely.

2026-10-29 • via Nuitee
F
Felix • solo_traveller • ch
9
2026-10-29 • via Nuitee
A
Aydogan • family_with_children • de
5
2026-10-29 • via Nuitee
M
Mahmoud • couple • sa
9
Great hotel 🫡
Pros:

The location, staff, cleanliness, and room size.

Cons:

NIL

2026-10-27 • via Nuitee
C
Carlos grinberg • couple • ar
7
Pros:

Room

Cons:

Precio

2026-10-26 • via Nuitee
M
Matthias • couple • de
7
Cons:

Service bezgl aufräumen beim Frühstück war fast nicht vorhanden

2026-10-23 • via Nuitee