Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Great amenities
Cons:
Service delays
Cleanliness issues

Categories

Cleanliness
7.94
Cleanliness issues were mentioned, especially in relation to room service.
Service
9.41
Most reviews praised the friendly and helpful staff.
Location
9.45
The hotel's location was frequently highlighted as a positive aspect.
Room Quality
8.4
Rooms mentioned as spacious and well appointed, with some minor issues.
Amenities
8.93
Amenities including sauna and fitness facilities received positive mentions.
Value for Money
8.89
Value perceived as good, considering the services provided.
Food and Beverage
7.94
Mixed feelings on food service, particularly delays in room service.
Overall Experience
9.41
Despite some issues, the overall experience was positively highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:29

Property Description

Luxurious Accommodation

The Hilton Vienna Plaza, located on the historic Ringstraße boulevard, offers a blend of modern and Art Déco design, providing elegant rooms and suites with marble details and large windows.

Culinary Delights

Guests can indulge in Austrian and international dishes at ÉMILE Restaurant, complemented by a wide selection of wines. The day transitions seamlessly into the night at ÉMILE Bar, offering Martini specials and other delicious drinks.

Exclusive Amenities

Enjoy the convenience of free WiFi, Apple and PC workstations, sauna, fitness centre, and Executive Lounge with all-day coffee, tea, and a "happy hour" from 5pm - 7pm.

Book now to experience the ultimate luxury and hospitality at Hilton Vienna Plaza.

Important information:

In case of prepayment by credit card, the credit card used for the payment has to be presented at check-in.

Children up to 18 years old stay free (with existing bedding) when sharing a room with a paying adult on a room only rate. For Breakfast children 5 years and under eat for free, aged 6 – 12 years receive 50% off and aged 13 years and above pay full price.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 17 years old stay for € 30 per person per night when using an available extra bed.
    Adults stay for € 80 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 40 per day.

Location

Guest Reviews

8.8
Based on 4813 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 9.41
M
Mustafa • family_with_children • tr
2
2026-07-25 • via Nuitee
P
Piotr • family_with_children • pl
8
Ogólnie zadowolony
Pros:

Śniadania dobre. Niestety zupełny brak warzyw!!!!!

Cons:

Zupełny brak warzyw na śniadaniach

2026-07-25 • via Nuitee
Z
Zdeněk • family_with_children • cz
5
Průměr, výhoda poloha.
Cons:

Příšerná obsluha na baru. Ignorace hostů, arogantní přístup.

2026-07-25 • via Nuitee
M
Maria • couple • us
10
2026-07-25 • via Nuitee
N
NAOHITO • solo_traveller • jp
9
また泊まります
Cons:

ウォシュレットが欲しい

2026-07-24 • via Nuitee
S
Scott • solo_traveller • us
10
Perfect for business travel!
Pros:

Wow! What a hotel. The room was outstanding. Beautiful view. Fantastic location.

Cons:

N/A

2026-07-23 • via Nuitee
Z
Zvonko M • family_with_children • si
8
Pričakoval malo več od Hilton hotela. Ni slabo a za ta denar je kar precej boljših.
Pros:

Lokacija,fitnes,tišina. Odlične postelje,ogromna kopalnica.

Cons:

Če primerjam z ostalimi primerljivimi hoteli tega ranga na Dunaju je bil zajtrk precej slabši. Morda malo bolj ameriški.Pri zajtrku manjala limonada oziroma limone ter med. Je bil potrebna kar čakat na določene jedi di sem lahko prišel do njih. Ena naprava za kavo ni delovala.

2026-07-23 • via Nuitee
M
Michael • solo_traveller • gb
9
Very nice hotel. Staff are fantastic. Lovely room with great bathroom
Pros:

Lovely property very nice hotel

Cons:

The dining/breakfast area is very small

2026-07-22 • via Nuitee
E
Elena • family_with_children • it
9
Ottimo
2026-07-21 • via Nuitee
F
Faith • family_with_children • gb
9
Throughly recommended.
Pros:

Location superb, easy tram from the train station and help at hand to get to the airport. Staff consistently great from reception to porters to breakfast to bar.
A little thing that I greatly appreciated was simply the lifts have plenty of space and came quickly - this is often rare in hotels!

Cons:

Small one, however if breakfast items could be replaced a little quicker that would be amazing, like fresh eggs and pancakes coming out sooner. I did very much enjoy the breakfast however.

2026-07-21 • via Nuitee
K
Kamila • couple • pl
9
2026-07-21 • via Nuitee
R
Roko • couple • hr
10
2026-07-20 • via Nuitee
Юлія • couple • ua
10
Прекрасно!
Pros:

Розташування, паркінг і як завжди все чудово!

2026-07-20 • via Nuitee
M
mitchell • couple • us
10
Pros:

great breakfast and location.

2026-07-20 • via Nuitee
A
Anna • family_with_children • au
10
2026-07-20 • via Nuitee
J
JGR001 • Solo travel
8
Hilton Vienna Plaza lives up to the international Hilton standard!
Pros:

My wife and I had to spend eight nights in Vienna for an international conference based at the University. So the Hilton Plaza was a no-brianer - it was only one of two hotels that were within 500 meters of the Vienna University.

The room we had was decently large, with a tiny balcony where two people can just barely fit - still it did give us one more photo opportunity. One wall had floor to ceiling window with blackout curtains. The guest doors have the newer lock technology. The room furnishings are modern, with the work table, night table, TV cabinet and wardrobe cabinets all styled similarly with tasteful wood veneers. One thing we didn’t appreciate were the work chair and the padded armchair since they were both heavy and worse, had four legs – no wheels or horizontal metal bars that you could more easily move across the carpet. There was a token bit of artwork in the room, with two frames. The AC was easy to control, which we appreciated. We also appreciated the coffee maker, the wine glasses, the complimentary bottle of champagne, and complimentary bowl of fruits, and later replaced by a plate of pastries.

The T&B is well-sized with three towels per occupant. We appreciated the Crabtree & Evelyn toiletry dispensers. There were two mirror in the hallway. There was a large TV with enough English language news channels.

We appreciated that there were 4 elevators. The lobby is large, high-ceilinged, and spacious with several sitting-lounge areas, with 2 revolving doors.

Emile, the breakfast place, was a tad too small for the number of guests so the tables are cramped too close to each other. The food spread is very good – good breads and pastries sections, two coffee dispensers, fresh orange juice, great bread spreads, good veggies selection – but no salmon (sob). They had eggs in several forms (but no egg station). Fruits are either fresh or sliced. There was at least one day though when it seemed that the fruits were old or stale but they were quickly replaced the next few days.

As a Hilton Honors member, I appreciate the Executive Lounge – just as big as Emile – with decent afternoon cocktail food and different drink options.

Service is up to high Hilton standards – all the wait staff at breakfast were quick workers and very courteous. When we called, the front desk and houskeeping responded promptly – and no request was ever denied. We asked for extra pillows, extra towels, wine glasses etc. and they all arrived with a smile.

2026-07-19 • via Tripadvisor
J
Julia • couple • at
10
2026-07-19 • via Nuitee
M
maha • extended_group • qa
10
جميل جدا
Pros:

قريب من السنتر ومتعاونين وبشوشين

Cons:

لاشي

2026-07-19 • via Nuitee
T
Tomasz • couple • pl
8
Poza parkingiem, przydaloby sie wiecej polek/szuflad na ubrania w szafach
Pros:

Dobre

Cons:

Drogi parking

2026-07-19 • via Nuitee
S
Soussan1 • Couples • Southampton, Hampshire, England
10
45th wedding anniversary
Pros:

Stayed at this hotel to celebrate our 45th wedding anniversary. Beautiful art deco and comfortable room. Staff were very friendly and polite. We specially had great service from Hanna in the restaurant as well as Kristofer and Thibo on reception who made our visit enjoyable.

2026-07-18 • via Tripadvisor