Theaterhotel & Suites Wien

Hotels
8.6 (3407 reviews)
Josefstädter Straße 22 , Vienna , at

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Great breakfast
Friendly staff
Clean rooms
Cons:
Noise from the street
Absence of kettle
Some outdated room features

Categories

Cleanliness
8.25
Clean, quiet, big room, praised in multiple reviews.
Service
9.05
Staff were extremely attentive and friendly.
Location
9.05
Perfect location, easily walkable to the city center.
Room Quality
8.45
Spacious rooms mentioned positively, though some noted outdated decor.
Amenities
7.95
Mentioned need for a kettle in rooms; otherwise basic amenities.
Value for Money
8.65
Good value for money, as highlighted by various reviews.
Food and Beverage
8.75
Breakfast was consistently praised as excellent.
Overall Experience
8.65
General sentiment aligns with positive experiences across reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:04

Property Description

Central Location and Cultural Landmarks

The Theaterhotel & Suites Wien is a 4-star hotel conveniently situated next to the historic “Theater in der Josefstadt” and within walking distance of Vienna’s iconic Ringstrasse buildings. Immerse yourself in Vienna’s rich cultural scene with landmarks like the Town Hall, Burgtheater, Parliament, and University just a stone's throw away.

Relaxing Ambience and Comfortable Rooms

Unwind in the tranquil atmosphere of our hotel after a busy day of business meetings or exploring the city. Our rooms are designed for ultimate relaxation, ensuring you have a comfortable stay and rejuvenating moments.

Convenient Amenities and Breakfast Offer

Start your day right with a delicious breakfast from our buffet, setting the tone for a day of activities in Vienna. Additionally, we offer parking facilities for your convenience, ensuring a hassle-free stay. Reserve your spot in advance to enjoy a seamless experience.

Book your stay at Theaterhotel & Suites Wien for a memorable Vienna experience!

Important information:

Please note that there will be a charge for using the kitchen. If you would like to cook in your kitchen, please contact the reception.

Please note that public parking needs be reserved prior to arrival (subject to availability).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 35 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for € 30 per person per night when using an existing bed.
    Children from 12 years old to 15 years old stay for € 50 per person per night when using an existing bed.
    Children from 2 years old to 11 years old stay for € 35 per person per night when using an available extra bed.
    Children from 12 years old to 15 years old stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3407 reviews
Cleanliness: 8.25
Service: 9.05
Location: 9.05
Room Quality: 8.45
Amenities: 7.95
Value for Money: 8.65
Food and Beverage: 8.75
Overall Experience: 8.65
R
Revital solo_traveller il
9
מלון מומלץ בחום.
Pros:

מיקום מצויין. קרוב יחסית למרכז. צוות מאוד אדיב ומקצועי.

2026-06-20 via Nuitee
T
Tuan extended_group gb
10
2026-06-20 via Nuitee
S
Siegfried couple de
9
2026-06-20 via Nuitee
S
Sergey solo_traveller il
1
Полная антисанитария и кошмар вместо 4 звезд — уехали через час!
Pros:

Только расположение в центре, но оно абсолютно не компенсирует тот кошмар, с которым мы столкнулись в номере.

Cons:

Отель заявляет о себе как о 4-звездочном, но это худшее место, где нам приходилось бывать. Мы приехали с женой, зашли в номер и смогли продержаться там всего один час, после чего в ужасе собрали вещи и немедленно уехали искать другую гостиницу.
Вот с чем мы столкнулись сразу после заселения:
Насекомые и грязь в постели: На подушках и простынях были обнаружены чужие длинные волосы (подтверждено на фото ). Но самое отвратительное — прямо по кровати ползал жук. Постельное белье явно не меняли после предыдущих жильцов.
Пауки в номере: На краю стола нас «встретил» живой паук . А в углу у плинтуса на стене висел старый мертвый паук, которого, судя по слою пыли, уборка не замечала неделями.
Невыносимый запах: В комнате стояла стойкая, тяжелая вонь старости и затхлости. Ощущение, что помещение вообще никогда не проветривалось.
Проблемы с сантехникой: В ванной комнате вода уходила крайне медленно, практически застаиваясь в раковине и душе, что делает нормальное использование ванной невозможным.
Проведя в номере всего час, мы остались с ужасным ощущением брезгливости. Это не просто не 4 звезды, это место небезопасно для здоровья из-за полного игнорирования санитарных норм. Категорически не рекомендуем останавливаться здесь никому! Обходите этот отель стороной.

2026-06-19 via Nuitee
A
Angela solo_traveller hu
10
2026-06-19 via Nuitee
A
agrusti solo_traveller it
9
Pros:

La posizione dell' hotel e la gentilezza del personale

2026-06-19 via Nuitee
G
Gertrud couple de
8
Sonst alles okay
Pros:

Frühstück war sehr gut und reichlich. Sie vielen Kaffeesoeten waren toll

Cons:

Mülleimer haben im Zimmer fehlt. Sofa war sehr unbequem

2026-06-19 via Nuitee
F
Friedrich couple at
8
Pros:

Nett klein menschlich

Cons:

Nichts

2026-06-18 via Nuitee
C
Caterina solo_traveller it
10
Pros:

Ottima colazione, personale gentile e disponibile. Posizione comoda vicino alla fermata metro rathaus. Spazi pulitissimi e comodi

2026-06-18 via Nuitee
M
Manuel solo_traveller at
9
2026-06-16 via Nuitee
C
Cristhian Enrique couple es
3
Cons:

Aún sigo buscando el aire acondicionado el calor era insoportable

2026-06-16 via Nuitee
M
Michaela solo_traveller at
9
2026-06-15 via Nuitee
R
Renate couple at
8
2026-06-15 via Nuitee
I
Ieva solo_traveller lv
10
Nice place for a real vacation
Pros:

Nice and cosy room, great breakfast, kind staff

Cons:

Nothing to share here, I loved my stay

2026-06-15 via Nuitee
N
Nicoline couple de
5
Hotel nach Bildern und Bewertungen ausgesucht, das nächste Mal ein anderes Hotel
Pros:

Lage war zentral, Zimmer wurde gereinigt, Frühstück hatte gutes Sortiment, Personal freundlich

Cons:

Die Zimmer entsprachen nicht den Bildern. Die Betten waren zu weich. Die Ausstattung war älter als in den Beschreibungen.

2026-06-15 via Nuitee
G
Guenther couple it
10
Pros:

Nettes Personal, saubere Zimmer, super Lage

2026-06-15 via Nuitee
D
dragana solo_traveller rs
9
2026-06-15 via Nuitee
I
Ivanka couple bg
9
If you’re planning to explore Vienna, this will be a great choice for your stay!
Pros:

The location is great, very close to the metro station and there are many restaurants, also Spar, Bila and Bipa shops.

Cons:

The internal staircase and the small tv

2026-06-14 via Nuitee
L
Luisa solo_traveller it
5
Pros:

Abbastanza vicino alla metro

Cons:

Zona non molto centrale.
Divano letto scomodissimo.
Camera non insonorizzata, praticamente si sentivano i rumori delle auto in strada.

2026-06-14 via Nuitee
U
Urska family_with_children si
10
Beautiful, clean hotel
Pros:

The hotel is located in a residential neighborhood very close to Vienna's magnificent town hall (Rathaus). It felt quaint, even though it was very centrally located. The bed was exceptionally comfortable and the breakfast was very, very good. We loved being able to walk around Innerstadt all day, walk back to the hotel for an afternoon rest and then take the U-Bahn to Volksoper in the evening.

Cons:

Machine-made coffee was not ideal. I would also have liked more and better information about parking. We did inquire the day before and received a more favorable parking rate (still expensive) from the hotel than what is otherwise available to visitors to Vienna.

2026-06-12 via Nuitee