Hotel Hamburger Hof

Hotels
8.8 (1784 reviews)
Poststrasse 10-12 , Frankfurt/Main , de
+49 69 27139690

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Clean and welcoming environment
Excellent location near the train station
Friendly and helpful staff
Cons:
Breakfast could be improved
Some issues with room amenities

Categories

Cleanliness
8.3
Several reviews noted that the hotel was clean, though some mentioned issues that slightly affected this.
Service
9.3
Numerous guests expressed satisfaction with the friendly and accommodating staff.
Location
9.3
The hotel's proximity to the main train station was frequently highlighted as a major advantage.
Room Quality
8.8
Rooms were generally deemed comfortable, with some slight criticisms regarding bedding.
Amenities
8.8
Amenities were considered standard for the hotel tier but some improvements in breakfast options were suggested.
Value for Money
8.8
Guests felt the rates offered good value, especially in relation to location and cleanliness.
Food and Beverage
8.3
Breakfast received mixed reviews; many enjoyed it while others noted it could be improved.
Overall Experience
8.8
Despite minor issues, the overall experiences shared were positive, indicating guests would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:38

Property Description

Convenient Location
Located opposite Frankfurt Central Station, Hotel Hamburger Hof offers easy access to transportation and nearby shops and restaurants.

Modern Amenities
Fully renovated in 2011, guests can enjoy soundproofed rooms with free WiFi, air conditioning, satellite TV, and a mini-fridge. The elegant bathrooms are equipped with quality toiletries and a hairdryer.

Exceptional Service
With a 24-hour reception and luggage storage facilities, guests can enjoy a hassle-free stay at Hotel Hamburger Hof.

Book your stay now at Hotel Hamburger Hof for a comfortable and convenient experience in Frankfurt!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 15 per day.

  • Pets

    Pets are allowed on request. No extra charges.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 8 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 1784 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 8.8
C
Christian • solo_traveller • se
9
Pros:

Nära till tågstationen
AC på rummet

2026-07-25 • via Nuitee
M
Monika • solo_traveller • de
9
War wieder gut aufgehoben.
Pros:

Ich bin gern in diesem Hotel und werde in 3 Tagen wieder einchecken. Die Lage am Bahnhof ist für Bahnfahrer und Stadtbesucher sehr praktisch und such zum Flughafen kommt man gut. Das Hotel ist innen geschmackvoll und pfiffig eingerichtet, auch das Frühstück war gut.

2026-07-24 • via Nuitee
I
Ina • solo_traveller • de
10
2026-07-24 • via Nuitee
M
Muñoz Castillo • solo_traveller • nl
9
Pros:

El personal es increíblemente amable y profesional

2026-07-24 • via Nuitee
F
Fakhimi • solo_traveller • us
8
2026-07-23 • via Nuitee
P
Polina • solo_traveller • uz
9
2026-07-23 • via Nuitee
G
Gp • solo_traveller • in
10
2026-07-22 • via Nuitee
F
Fakhimi • solo_traveller • us
1
2026-07-21 • via Nuitee
E
Elias • solo_traveller • fi
1
Most horrible hotel night of my life.
Pros:

As the air-conditioning was not working, overall experience was extremely bad.

Cons:

AC was not working so it was the most horrible hotel night of my life.

2026-07-20 • via Nuitee
E
Elisabeth • solo_traveller • de
8
Good option right next to the train station
Pros:

Right next to the train station - I managed to get from my room to the platform of my train in under 10 minutes. Good value for money. Clean rooms. The staff was very friendly and helpful.

Cons:

I had a single room, which is not very spacious in case you have bigger luggage but sufficient with small luggage.

2026-07-20 • via Nuitee
D
David • solo_traveller • de
9
Sehr gutes Preis Leistungsverhältnis.
Pros:

Sehr zentral gelegen, in unmittelbarer Nähe zum Bahnhof.

Cons:

Es war alles sehr gut.

2026-07-20 • via Nuitee
C
Carolyn • extended_group • us
10
It is right across a small street from the main train station in Frankfurt and the pedestrian zone.
Pros:

I have had the breakfast before. It was very international with lots of Kosher/Halal foods for guests who have restricted diets. The breakfast choices were very plentiful and fully satisfactory.

Cons:

The presence of "interesting" characters on the street, just hanging out, but there is a police presence constantly, too. One feels safe.

2026-07-20 • via Nuitee
A
AmyAmey • solo_traveller • de
8
Hotel direkt neben Bahnhof. Perfekt für Bahnreisende.
Pros:

Freundliches Personal. Gemütliches Bett. Ruhiger Schlaf möglich. Schöne Hamburg Bilder passend zum Hotel Namen.
Gutes Frühstück.

2026-07-20 • via Nuitee
H
Heidi • solo_traveller • de
10
Pros:

Nach extrem stressiger und langer Anreise wurde ich am späten Abend sehr freundlich und aufmunternd aufgenommen. Ich bekam sogar einen Tee gereicht!
Die Nähe zum Bahnhof ist super! Für mich war alles ideal. Danke!

Cons:

Alles gut!

2026-07-19 • via Nuitee
M
Magnus • family_with_children • se
8
Pros:

The staff was very helpful and friendly. There was a problem with the aircon during our stay. But the way the staff and management took ownership of it was fantastic and the place deserves a good review.

2026-07-19 • via Nuitee
A
Adelheid • solo_traveller • de
8
2026-07-18 • via Nuitee
D
Dyna Mae Reyes • couple • it
10
Is nice to stay secure and near the station
Pros:

Location is Great, staff is accomodating, safe and secure

2026-07-18 • via Nuitee
D
Dyna Mae Reyes • solo_traveller • it
9
2026-07-18 • via Nuitee
R
Regine • solo_traveller • de
7
Konzertbesuch Festhalle
Pros:

Sehr freundliches Personal

Gute Lage - nah an Bahnhof, skyline plaza und natürlich der Festhalle

Cons:

Bei offenem Fenster laut (Taxistand gegenüber)

2026-07-18 • via Nuitee
H
Husieva • solo_traveller • de
8
2026-07-18 • via Nuitee