Hotel Hamburger Hof

Hotels
8.8 (1850 reviews)
Poststrasse 10-12 , Frankfurt/Main , DE

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Clean and welcoming environment
Excellent location near the train station
Friendly and helpful staff
Cons:
Breakfast could be improved
Some issues with room amenities

Categories

Cleanliness
8.3
Several reviews noted that the hotel was clean, though some mentioned issues that slightly affected this.
Service
9.3
Numerous guests expressed satisfaction with the friendly and accommodating staff.
Location
9.3
The hotel's proximity to the main train station was frequently highlighted as a major advantage.
Room Quality
8.8
Rooms were generally deemed comfortable, with some slight criticisms regarding bedding.
Amenities
8.8
Amenities were considered standard for the hotel tier but some improvements in breakfast options were suggested.
Value for Money
8.8
Guests felt the rates offered good value, especially in relation to location and cleanliness.
Food and Beverage
8.3
Breakfast received mixed reviews; many enjoyed it while others noted it could be improved.
Overall Experience
8.8
Despite minor issues, the overall experiences shared were positive, indicating guests would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:38

Property Description

Convenient Location
Located opposite Frankfurt Central Station, Hotel Hamburger Hof offers easy access to transportation and nearby shops and restaurants.

Modern Amenities
Fully renovated in 2011, guests can enjoy soundproofed rooms with free WiFi, air conditioning, satellite TV, and a mini-fridge. The elegant bathrooms are equipped with quality toiletries and a hairdryer.

Exceptional Service
With a 24-hour reception and luggage storage facilities, guests can enjoy a hassle-free stay at Hotel Hamburger Hof.

Book your stay now at Hotel Hamburger Hof for a comfortable and convenient experience in Frankfurt!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Location

Guest Reviews

8.8
Based on 1850 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 8.8
H
Hardy • solo_traveller • de
9
2026-09-18 • via Nuitee
T
Tomoko • solo_traveller • us
8
2026-09-17 • via Nuitee
M
Michael • solo_traveller • us
5
A+ location. Good for a short stay, but avoid the cheapest single for more than a night.
Pros:

The location is excellent, across the street from Frankfurt Hauptbahnhof. It is easy to roll a suitcase back and forth, especially if one needs to take the S-Bahn to the airport. The staff are friendly and helpful. They even had preprinted advice on how to take the S-Bahn. The room rates are quite reasonable.

Cons:

I chose a room at the lowest price level, but even so, the room was exceedingly small. There was hardly enough room to open my suitcase. The bed was cramped, and I am only 5'5" (1.65 meters). I cannot imagine anyone over 6 feet (1.83 meters) enjoying such a bed.

2026-09-16 • via Nuitee
K
Karin • family_with_children • us
9
Pros:

Staff provided a water cooker upon request. This was much appreciated.

2026-09-16 • via Nuitee
B
Boban • solo_traveller • rs
10
Pros:

A very pleasant and quiet hotel in an excellent location. The staff were exceptionally friendly and helpful, and the breakfast was good. The only downside was that the price felt slightly higher than expected.

2026-09-14 • via Nuitee
J
John • couple • ie
9
2026-09-13 • via Nuitee
N
Nao • solo_traveller • jp
8
2026-09-12 • via Nuitee
J
Juan Manuel • couple • es
10
2026-09-11 • via Nuitee
A
Aldox1 • solo_traveller • it
7
2026-09-11 • via Nuitee
O
Oleksandra • couple • de
8
Pros:

Персонал хороший. В отеле было чисто, соседей не было слышно. Номер очень хороший, кровати удобные.

2026-09-10 • via Nuitee
L
Laura • extended_group • it
7
Posizione e staff eccellenti, pulizia e colazione migliorabili.
Pros:

La posizione della struttura è eccellente! A 10 minuti a piedi dalla fiera di Francoforte e dal centro storico della città. A due passi dalla stazione da cui è possibile spostarsi con i mezzi e raggiungere ogni parte della città. Lo staff è molto gentile, accogliente e pronto a soddisfare le tue esigenze, la reception è aperta 24/24. Le camere sono spaziose il giusto, le stanze sono ben insonorizzate. La doccia comoda e spaziosa. Presenti i prodotti da bagno come gel per capelli e corpo e il sapone per mani.

Cons:

Pulizia da rivedere, ho trovato molta polvere e le coperte con tessuto strappato e con una macchia, la colazione non è troppo abbondante e mancano opzioni dolci come croissant.

2026-09-10 • via Nuitee
L
LRB.Oliveira • couple • br
8
Ótimo atendimento
Pros:

Já estávamos hospedados no hotel e precisamos estender em um dia nossa estadia , devido cancelamento de voo. Fomos muito bem atendidos pela Nicole, que nos orientou sobre a nova reserva, pois desejávamos permanecer no mesmo quarto que estávamos.

Cons:

Nada

2026-09-10 • via Nuitee
H
Hasan Cem • couple • tr
6
2026-09-10 • via Nuitee
R
Raj • solo_traveller • gb
9
Great location with a real feel good hotel
Pros:

Excellent staff and great service

2026-09-10 • via Nuitee
B
Bertrand • solo_traveller • fr
8
Pros:

Emplacement proche de la gare et pas loin du parc d’expositions. Bien insonorisé.

Cons:

Chambre single très petite. Lit étroit avec matelas fatigué.

2026-09-09 • via Nuitee
H
Haruna • solo_traveller • de
9
Perfekt für die Durchreise!
Pros:

Die Lage war top! Denn ich war mit dem Zug unterwegs und kam erst um 23 Uhr am Hauptbahnhof an. Es war mir sehr wichtig, so schnell wie möglich ins Bett zu fallen. Denn ich musste um 7 Uhr wieder im Zug sein. Daher fand ich die Lage sehr gut. Auch für eine allein reisende Frau!

Cons:

Das Shampoo bzw. die Seife stand zur Verfügung. Aber irgendwie hatte ich einen Eindruck, dass der Geruch nicht so neutral war, sondern eher an die Männlichkeit gedacht.

2026-09-08 • via Nuitee
L
LRB.Oliveira • couple • br
8
Proximidade com estação de trem e tamanho do quarto
Pros:

Proximidade com a estação de Trem , fácil deslocamento a pé até o centro. Café da manhã muito bom , Tamanho do quarto muito bom. Atendimento da recepção e café muito agradável.

Cons:

Nada

2026-09-08 • via Nuitee
B
Bernhard • solo_traveller • de
7
2026-09-07 • via Nuitee
S
Simone • extended_group • de
10
2026-09-07 • via Nuitee
T
Tom Maritim • solo_traveller • de
10
2026-09-06 • via Nuitee