MainStay Suites Louisville Jeffersontown

Hotels
•
Main Stay Suites
6.5 (303 reviews)
11762 Commonwealth Drive , Louisville , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Cleanliness issues
Lack of amenities
Odors in the building

Categories

Cleanliness
5.21
Multiple mentions of issues with cleanliness, roaches, sticky surfaces, and overall poor conditions.
Service
8.18
Staff described as friendly and helpful, despite some reports of poor attention.
Location
8.72
Great location for access to events, although surrounding area has issues.
Room Quality
6.67
Rooms were nice and clean but had issues like non-flushing toilets and pests.
Amenities
5.2
Lack of basic services like room cleaning and breakfast was noted.
Value for Money
6.16
Guests expected better services for the price paid.
Food and Beverage
5.21
Breakfast not offered; general lack of food services.
Overall Experience
6.68
Mixed experiences largely detracted by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:05

Property Description

Convenient Location
Located just off Interstate 64, MainStay Suites Louisville Jeffersontown is only 13 miles away from the vibrant Louisville city center and famous Churchill Downs.

Spacious Suites with Kitchen
Enjoy the comfort of our guest suites featuring a separate seating area and a fully equipped kitchen with modern appliances like a refrigerator, dishwasher, and stove top. Stay connected with complimentary WiFi access during your stay.

Amenities for Your Convenience
Indulge in outdoor barbecue facilities, stay productive at the business center, and keep your wardrobe fresh at the laundry facilities provided by MainStay Suites Louisville Jeffersontown.

Book your stay now at MainStay Suites Louisville Jeffersontown and experience a perfect blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.5
Based on 303 reviews
Cleanliness: 5.21
Service: 8.18
Location: 8.72
Room Quality: 6.67
Amenities: 5.2
Value for Money: 6.16
Food and Beverage: 5.21
Overall Experience: 6.68
H
Heather • solo_traveller • us
10
Will definitely stay again
Pros:

Was quiet during the day. I was in town for work and I sleep during the day. When I ordered door dash the front desk called and let me know it had been dropped in front of my door right away!

Cons:

The shower was a little hard to adjust. A fine line between scalding and cool but I figured it out. A little dated but well worth the price.

2026-05-20 • via Nuitee
K
Kayla • couple • us
5
2026-05-13 • via Nuitee
D
Debra • extended_group • us
6
Pros:

Fairly clean.

Cons:

Needs updated

2026-05-05 • via Nuitee
R
Ravinder Jeet • family_with_children • us
3
Was not happy with my stay
Pros:

Location was fine, there was no breakfast with this stay.

Cons:

The property was smelling weed, property didn’t match the pictures and need more cleanliness , had to wait on property/frontdesk for someone to get on desk to check in, I booked 2 queen and got one queen on arrival, and I was not informed about this until my arrival.

2026-05-05 • via Nuitee
M
Mudd • solo_traveller • us
9
Shout out to leo and roberta
Pros:

I like how my room that i originally booked wasn't available so they upgraded me to the suite and they were very polite roberta and leo was great

Cons:

Nothing everything was splendid

2026-05-02 • via Nuitee
M
Mikulas • solo_traveller • us
9
Pros:

Very friendly staff and it was a very nice room that I had.

2026-05-02 • via Nuitee
W
Wingler • solo_traveller • us
6
Pros:

Location to event and price compared to everywhere else

Cons:

No snack machines breakfast was over before time

2026-05-01 • via Nuitee
R
Rachel • extended_group • us
10
2026-05-01 • via Nuitee
R
Rayborn • solo_traveller • us
9
2026-04-28 • via Nuitee
S
Steve • couple • us
3
Nice Staff - terrible building
Pros:

Conveniently located.

Cons:

Old facilities, furniture and maintenance is lacking.

2026-04-27 • via Nuitee
K
Karen • couple • us
10
We stayed for five nights, so it was great to be able to cook in our room to save some money. Very comfortable and very
Pros:

Very clean and the staff was very friendly

Cons:

Nothing

2026-04-26 • via Nuitee
C
Cheyenne • family_with_children • us
7
2026-04-25 • via Nuitee
T
Terrell • solo_traveller • us
1
2026-04-21 • via Nuitee
S
Sara • solo_traveller • us
10
2026-04-13 • via Nuitee
W
Wimmer • family_with_children • us
10
Nice place to stay
Pros:

Accommodating staff nice rooms great amenities

Cons:

Not too much really

2026-04-08 • via Nuitee
E
Elizabeth • couple • us
10
2026-04-05 • via Nuitee
C
Colby • family_with_children • us
3
2026-03-29 • via Nuitee
S
Sara • family_with_children • us
10
2026-03-22 • via Nuitee
S
Sara • family_with_children • us
9
2026-03-22 • via Nuitee
S
Sandford • couple • us
9
2026-03-20 • via Nuitee