Country Inn & Suites by Radisson - Flagstaff East Route 66

Hotels
•
Country Inn & Suites by Radisson Americas
8.2 (2098 reviews)
3501 East Lockett Road , Flagstaff , US
+1 928-526-1878

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Clean rooms and comfortable beds
Quiet rooms
Friendly and helpful staff
Indoor pool and hot tub (well-liked)
Good location and pleasant views
Hot breakfast noted positively by several guests
Fitness room available
Good value for the price (for many guests)
Cons:
Intermittent/no hot water in showers for some guests
AC/heater failures reported
Breakfast quality inconsistent (soggy hash browns, poor variety)
Parking limited/tight and can be difficult
Signage/visibility from main road is poor
Occasional lack of manager follow-up or inadequate compensation for issues

Categories

Cleanliness
8.8
Multiple guests described rooms as clean and quiet; housekeeping and overall room cleanliness were praised.
Service
8
Staff frequently described as friendly and helpful, though several reports noted poor follow-up from management and inconsistent issue resolution.
Location
8.4
Generally praised for location, views and being removed from congestion; some guests noted signage visibility problems and distance from main Flagstaff area.
Room Quality
7.6
Beds and quiet rooms were praised, but multiple guests reported AC/heater failures, intermittent or no hot water in showers and some worn fixtures.
Amenities
8.6
Indoor pool, hot tub and fitness room were highlighted positively; pool area described as beautiful and a clear amenity strength.
Value for Money
8
Several guests commented that the hotel was good value for the price, though a few said quality (room condition, food variety) should be improved for the rate.
Food and Beverage
7.2
Breakfast received mixed reviews: some appreciated the hot breakfast and attentive staff, while others reported poor quality items, soggy hash browns and issues around gluten information.
Overall Experience
9
Many reviewers described very positive stays (repeat visits, ‘best experience’, would return), despite several maintenance and breakfast/service complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Historic Location on Route 66
Experience modern accommodations at our Flagstaff hotel located on the iconic Route 66. Perfect for exploring the area's history and charm.

Convenient Proximity to Attractions
Just a short drive from the famous Lowell Observatory, Museum of Northern Arizona, and Northern Arizona University. Immerse yourself in the local culture.

Thoughtful Amenities
Enjoy a complimentary daily breakfast, free WiFi, and in-room coffee-making facilities. Stay productive with access to our on-site business center.

Book your stay at Country Inn & Suites by Radisson, Flagstaff, AZ for a memorable and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: FLG

Location

Guest Reviews

8.2
Based on 2098 reviews
Cleanliness: 8.8
Service: 8
Location: 8.4
Room Quality: 7.6
Amenities: 8.6
Value for Money: 8
Food and Beverage: 7.2
Overall Experience: 9
C
Charlene • family_with_children • us
10
Give this place a try. It's worth it.
Pros:

The bed, shower and how quiet the room was. By far the best experience I've had staying at a hotel. This one beats a lot of fancy places.

Cons:

There was nothing I didn't like.

2026-10-31 • via Nuitee
D
Deniz • solo_traveller • ch
8
2026-10-31 • via Nuitee
M
Mateusz • solo_traveller • pl
9
2026-10-30 • via Nuitee
R
Rinker • solo_traveller • us
9
Pros:

It was a nice place. Clean. Descent breakfast.

Cons:

Parking can be an issue.

2026-10-29 • via Nuitee
K
Kelly • family_with_children • us
8
Not Gluten Free Aware Breakfast
Pros:

Beds were great

Cons:

I asked about gluten in the items for the breakfast and they wouldn't let me see if it was gluten free or not so I had to ask the front desk and they took a photo of ingredients for me

2026-10-28 • via Nuitee
K
Kisto • family_with_children • us
10
2026-10-25 • via Nuitee
A
Amy • couple • us
8
2026-10-23 • via Nuitee
O
O • family_with_children • us
1
Pros:

Overall clean, good location, and the pool/hotub was nice.

Cons:

Upon trying to turn on our AC/Heater it would not work and come on. It was a chiller night when we stayed and we have 2 young kids so our room was uncomfortable by not being able to run our heater.

When going to use our shower, we had no hot water. The pool water was warmer than our shower water. I will note that when running the bath, the water was decently warm, but it would not come out of the shower head hot. I've actually read a few other reviews of this experience with the water since running into them myself.

Both these issues were reported to the front desk and the lady running it came and took a look. She said she would note it and the manager would contact us (hasn't happend as of yet) and most likely would give us a 10% discount, which is absurd.

Couldn't mive us rooms as they were sold out and didn't offer a refund to potentially go to a new hotel.

Could be a great hotel, my experience wasn't that.

2026-10-22 • via Nuitee
S
Sproģis • family_with_children • lv
8
2026-10-22 • via Nuitee
P
Patrick • extended_group • us
8
Staff were great.
Cons:

Signage needs major improvements. Nothing is visible from Route 66. The signs on the property are too small. I spent 45 minutes looking for it. I turned around in the Days Inn entrance without seeing your sign.

2026-10-21 • via Nuitee
P
Paulette • couple • us
10
2026-10-21 • via Nuitee
J
Jennifer • solo_traveller • us
7
I would stay there again.
Pros:

I have stayed at the hotel in the past, and I continue to return due to the comfort and cleanliness. I like the location, as it is somewhat removed from the congestion.

Cons:

I was surprised to have intermittent cold water during my hot water showers. It happened during both showers I had while I was there. The bathroom shelf and vanity are certainly worn- which made me sad. The other thing that has bothered me on all my stays at this hotel- is that the hash browns are never browned. Hash soggy. Not a deal breaker- but certainly not appetizing.

2026-10-19 • via Nuitee
S
Sue • couple • us
8
Nice time. Great location afternoon cookies were delicious
2026-10-18 • via Nuitee
E
Elisabeth • family_with_children • fr
7
Pros:

Dans mes attentes.
Petit déjeuner tout a fait correct

2026-10-17 • via Nuitee
M
Michał • couple • pl
7
2026-10-16 • via Nuitee
D
Daisy • family_with_children • us
10
2026-10-16 • via Nuitee
S
SAVERIO • family_with_children • it
8
Pros:

Calme, localisation, propreté

2026-10-16 • via Nuitee
M
McGinnis • couple • us
9
It was comfy and clean!
Pros:

Staff was friendly and helpful!

Cons:

The parking was a but tough but it’s manageable.

2026-10-13 • via Nuitee
R
roger • solo_traveller • hk
6
2026-10-10 • via Nuitee
R
Rebecca • couple • us
9
2026-10-10 • via Nuitee