Children allowed
Pets allowed

Facilities

Nightclub
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Beautiful hotel
Friendly and efficient staff
Great location
Comfortable rooms
Cons:
Heating issues in some rooms
Limited restaurant menu
Cleaning staff disturbance in the morning

Categories

Cleanliness
8.46
General clean rooms, though some guests mentioned concerns about the temperature and comfort.
Service
9.23
Many reviews praised the excellent and friendly service from staff.
Location
9.27
Close to train station and city center, very convenient for guests.
Room Quality
8.72
Beautiful rooms with a few mentions of heating issues.
Amenities
8.75
Great gym and bar, though some noted limited restaurant menu options.
Value for Money
8.71
Considering the quality, most guests found it reasonable, despite a few comments on pricing.
Food and Beverage
8.26
Breakfast was good but dinner menu was lacking according to some reviews.
Overall Experience
9.03
Overall positive experiences, with some concerns impacting specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:25

Property Description

Luxurious Accommodations
Experience the grandeur of the Kimpton Clocktower with its stylish and modern 4-star rooms, each elegantly furnished and equipped with all the amenities you need for a comfortable stay.

Prime Location
Located in the heart of Manchester's city centre, just a stone's throw away from major attractions like The Palace Theatre and Manchester Arena, the hotel offers easy access to the best shopping spots and entertainment venues in the area.

Top-Notch Facilities
Enjoy complimentary WiFi throughout the hotel, the largest hotel event space in the North of England at the ballroom, and convenient in-room features such as satellite TV, in-room safes, and tea/coffee-making facilities. Book your stay at Kimpton Clocktower now for an unforgettable Manchester experience.

Important information:

Please note that the credit / debit card used at the time of the booking needs to be presented upon check-in. Please note that failure to do so will result in an alternative payment method being required.

Please note that bookings for 5 rooms or more will be on group terms & conditions and policies which will be sent directly by the hotel.

The elevator has a width of 4.6 feet.

Guests are advised to book a table ahead of their visit if they want to dine at The Refuge by Volta to avoid disappointment.

With its Victorian architecture and fresh approach to hospitality, Kimpton Clocktower Hotel is the perfect expression of its setting: Manchester, a city where tradition and modernity meet and where artisanship reigns supreme. Housed in a magnificent terracotta Grade II–listed building, Kimpton Clocktower has a history that dates back to 1890, when the building first opened as The Refuge Assurance Company headquarters. Today, it’s a destination where glamor and luxury meets one-of-a-kind craftsmanship—and where there are new things to discover at every turn.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAN

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 20 per day.

Location

Guest Reviews

8.8
Based on 5967 reviews
Cleanliness: 8.46
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 9.03
M
Marina • family_with_children • de
10
Schönes Hotel in einem historischen Gebäude
Pros:

Sehr schönes zentral gelegenes Hotel in einem historischen Gebäude. Sehr freundliches nettes Personal, nachmittags werden kostenlose Getränke und Snacks angeboten.

2026-05-30 • via Nuitee
T
Thomas • family_with_children • dk
8
Fint
Pros:

Masser af plads på værelset. Samt restaurant og café

Cons:

Der var rigtig meget leben da vi var der. Meget larm. Men normalt er det ikke sådan

2026-05-30 • via Nuitee
S
Saadia • couple • gb
9
2026-05-30 • via Nuitee
J
Jason • couple • gb
10
Night away in Manchester to watch Puressence.
Pros:

We always use this hotel when we come to Manchester, location is great for most music venues and the theatre. The bar is just superb, lovely laid back atmosphere with great music and the breakfast is great. The rooms are really nice and the staff always helpful, professional and polite.

Cons:

Nothing, all good.

2026-05-30 • via Nuitee
H
hind • family_with_children • ae
8
It’s a good hotel to stay in Manchester
Pros:

Location is good and hotel interior is grand. Room was spacious

Cons:

The shower was stuck, too many knobs 🫠

2026-05-30 • via Nuitee
K
Kelly00g • Couples
10
Beautiful Hotel, Amazing Service
Pros:

We recently stayed at this lovely hotel and honestly had such a great experience from start to finish. The building itself is stunning, full of character and history.

What stood out most though was the staff. Everyone we encountered was welcoming, friendly and helpful, especially Patrick on reception.

The room was stylish and comfortable. We left already talking about coming back and wouldn’t hesitate to recommend this hotel to anyone visiting the area.

2026-05-29 • via Tripadvisor
R
Robert • couple • gb
10
2026-05-29 • via Nuitee
L
Lesley • solo_traveller • de
9
Pros:

Magnificant, characterful building in a prime location. Friendly professional staff. Excellant breakfast. Hotel was immaculately clean throughout. Complimentary Happy Hour was a very nice touch 😁

2026-05-29 • via Nuitee
C
Chris • family_with_children • gb
10
We thoroughly enjoyed our stay and will definitely be back! Overall, it was a perfect mix of luxury, comfort, and outsta
Pros:

We had an absolutely wonderful stay at the Kimpton Clocktower in Manchester city centre. The building itself is incredible — so full of history and character, and honestly one of the most beautiful hotels we’ve stayed in. From the moment you walk in, the architecture and atmosphere are just amazing.

Our room was fantastic: spacious, comfortable, and finished to a really high standard. The hotel facilities were excellent throughout, and every member of staff we encountered was super helpful, friendly, and welcoming.

The location was perfect for exploring Manchester, and parking nearby was easy to find which made everything really convenient. Breakfast was also extremely good with plenty of choice and high-quality food.

We thoroughly enjoyed our stay and will definitely be back!

Cons:

There was nothing to not like, it was super.

2026-05-29 • via Nuitee
D
Dinosqueezer • Couples • Irthlingborough, Northamptonshire, England
8
Nice building, quite average in other ways.
Pros:

The location was ideal for our stay in the city. Cannot fault the quality of service and the building itself is a stunning piece of 18th/19th century architecture, albeit covered in scaffolding when we went. Certainly an experience with a certain atmosphere.
Our room was typical of an older hotel though, with obvious signs of electrical changes and shortcomings. The lights in the room were limited in options and control. The HVAC unit kept switching itself on at night and waking us up. The light under the door was like the Millennium Falcon's hyperspace engine. We had the choice of a bedside light or plugging in a viable modern USB phone charger. Beautifully tiled bathroom with a good shower and bath, nice king bed albeit not especially comfy. Fridge, complimentary snacks, robes and slippers, and nice toiletries all very much appreciated.
Breakfast is definitely not worth £22 (or £7 extra for certain options). Most of it was pretty standard; some items were cold or tasteless no matter what breed of pig they were from. Manchester is overflowing with nice places to eat breakfast; you can do better.
I'm glad we stayed here but value for money is not the reason to do so.

2026-05-28 • via Tripadvisor
F
Fatima • couple • qa
10
نجاح اي مكان ضيافه يقترن بالموظفين المحترفين
Pros:

الموظفيين لبقين ومحترفين ولطيفين جداً جداً جداً

Cons:

لا شيء

2026-05-28 • via Nuitee
F
Farouq Hammad • solo_traveller • ps
10
Pros:

Fantastic building and excellent service.

2026-05-28 • via Nuitee
T
Tracy • solo_traveller • gb
10
Best stay at an awesome hotel.
Pros:

Beautiful hotel. Friendly, polite staff. Had a very enjoyable stay. Location to the train station was ideal. 100% happy with my stay. Will book again. Xx❤️

Cons:

There was nothing I didn't like.

2026-05-28 • via Nuitee
J
JeannieLondon • Friends getaway
10
Stunning hotel
Pros:

Beautiful historic building in central Manchester. Rooms have original features and high ceilings. Great restaurants and bars on site.

Dogs very welcome. Staff super friendly. Generous breakfast. Amazing value.

2026-05-27 • via Tripadvisor
L
Liza • couple • gb
10
Beautiful Hotel, we had a lovely stay
Pros:

What a beautiful hotel, the lobby is absolutely stunning. Lady at check in was lovely. Our room was great, comfortable bed and lovely bath. We appreciated the little extras in our room. The room was also nive and quiet and nuce cool air con too. Great drinks at the bar although we didn't eat there. Would definitely stay here again as the location was great.

Cons:

Nothings, we had a lovely stay.

2026-05-27 • via Nuitee
S
Stephen • couple • gb
6
Was ok
Pros:

Location

Cons:

Dated and not great facilities

2026-05-26 • via Nuitee
M
Mahira • solo_traveller • eg
9
2026-05-26 • via Nuitee
R
Robyn • extended_group • au
10
Brilliant … would stay there again
Pros:

High ceilings, fantastic staff , great restaurant experience

2026-05-26 • via Nuitee
V
verity • family_with_children • gb
10
We had a great time! We had a gig in the area and because it’s been on my list of places to stay for years I thought I’d
Pros:

Loved everything! Patrick checked us in, he was great, informative and friendly. We had a great time staying.

Cons:

Nothing!

2026-05-26 • via Nuitee
H
Hanna • extended_group • ae
7
Spacious rooms in Manchester. Friendly staff.
Pros:

Comfortable beds and spacious rooms

Cons:

If you are in the first floor rooms over the weekend the noise at night from the street directly below can be very loud. Wasn’t the nicest area outside.

2026-05-26 • via Nuitee