Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Beautiful hotel
Friendly and efficient staff
Great location
Comfortable rooms
Cons:
Heating issues in some rooms
Limited restaurant menu
Cleaning staff disturbance in the morning

Categories

Cleanliness
8.46
General clean rooms, though some guests mentioned concerns about the temperature and comfort.
Service
9.23
Many reviews praised the excellent and friendly service from staff.
Location
9.27
Close to train station and city center, very convenient for guests.
Room Quality
8.72
Beautiful rooms with a few mentions of heating issues.
Amenities
8.75
Great gym and bar, though some noted limited restaurant menu options.
Value for Money
8.71
Considering the quality, most guests found it reasonable, despite a few comments on pricing.
Food and Beverage
8.26
Breakfast was good but dinner menu was lacking according to some reviews.
Overall Experience
9.03
Overall positive experiences, with some concerns impacting specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:25

Property Description

Luxurious Accommodations
Experience the grandeur of the Kimpton Clocktower with its stylish and modern 4-star rooms, each elegantly furnished and equipped with all the amenities you need for a comfortable stay.

Prime Location
Located in the heart of Manchester's city centre, just a stone's throw away from major attractions like The Palace Theatre and Manchester Arena, the hotel offers easy access to the best shopping spots and entertainment venues in the area.

Top-Notch Facilities
Enjoy complimentary WiFi throughout the hotel, the largest hotel event space in the North of England at the ballroom, and convenient in-room features such as satellite TV, in-room safes, and tea/coffee-making facilities. Book your stay at Kimpton Clocktower now for an unforgettable Manchester experience.

Important information:

Please note that the credit / debit card used at the time of the booking needs to be presented upon check-in. Please note that failure to do so will result in an alternative payment method being required.

Please note that bookings for 5 rooms or more will be on group terms & conditions and policies which will be sent directly by the hotel.

The elevator has a width of 4.6 feet.

Guests are advised to book a table ahead of their visit if they want to dine at The Refuge by Volta to avoid disappointment.

With its Victorian architecture and fresh approach to hospitality, Kimpton Clocktower Hotel is the perfect expression of its setting: Manchester, a city where tradition and modernity meet and where artisanship reigns supreme. Housed in a magnificent terracotta Grade II–listed building, Kimpton Clocktower has a history that dates back to 1890, when the building first opened as The Refuge Assurance Company headquarters. Today, it’s a destination where glamor and luxury meets one-of-a-kind craftsmanship—and where there are new things to discover at every turn.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAN

Location

Property Video

Guest Reviews

8.8
Based on 6313 reviews
Cleanliness: 8.46
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 9.03
K
Kerry • family_with_children • gb
9
Historic hotel in great location but don’t stay in basement rooms
Pros:

Lovely interior decor and history to the building

Cons:

Room in basement was dark and claustrophobic

2026-09-12 • via Nuitee
W
Wilson • extended_group • gb
10
Luxurious and friendly
Pros:

Loved how gorgeous it was and the service at breakfast was incredible

Cons:

Bit noisy but can be drowned out with good quality earplugs

2026-09-12 • via Nuitee
Ömer • couple • tr
6
2026-09-12 • via Nuitee
E
Emily • solo_traveller • gb
9
2026-09-12 • via Nuitee
H
Helen • solo_traveller • gb
8
A lovely hotel
Pros:

The staff were efficient and friendly. Check-in was easy. The bedroom was lovely and had everything you'd need. Towelling gowns and slippers, an umbrella in case it rained and a yoga mat in case you wanted to do some exercise. Tea, coffee, biscuits and crisps. Kettle and hairdryer.

The location was great too.

Cons:

The only complaint I had was that there was only one bedside table on the side of our double bed - where was I supposed to put my teacup?!

2026-09-12 • via Nuitee
B
Bushra • couple • om
10
If you are looking for a luxurious experience hotel in Manchester, this is the one!
Pros:

An unforgettable luxury experience. Beautifully designed, exceptionally comfortable, and complemented by impeccable service. Every detail was thoughtfully considered. A truly wonderful stay.

Cons:

The hotel is simply stunning, with exceptional attention to detail, specious and huge room spaces, and service that made the experience even more special.

2026-09-12 • via Nuitee
L
Leanne • extended_group • gb
10
Fabulous stay!
Pros:

The character

Cons:

Nothing

2026-09-11 • via Nuitee
J
Jake • solo_traveller • gb
10
2026-09-11 • via Nuitee
N
Natalie • solo_traveller • gb
10
Pros:

Very comfortable bed, friendly and helpful staff who knowledgeable of the local area.

Cons:

Pillows were very fluffy but flattened very quickly so wasn't very comfortable.

2026-09-11 • via Nuitee
K
Kath • solo_traveller • gb
10
2026-09-11 • via Nuitee
G
gerard • couple • gb
4
Pros:

Good staff, comfortable bed and room, good facilities

Cons:

You must ask for a room that doesn’t have an occupied room above it. My room was carpeted, 318. The room above mine, 319, seemed to be uncarpeted and the soundproofing was terrible. So, their footsteps, coughing and chatting kept me awake all night.

2026-09-11 • via Nuitee
M
Mark • solo_traveller • gb
6
Very nice hotel with loads of old world charm, but difficult to navigate
Pros:

Room and food was of a very high standard

Cons:

There was lots of steps that had to be used to get around the building I had heavy equipment to move about for a conference and this was an obstacle, it must be worse for wheel chair user's.

2026-09-10 • via Nuitee
H
Helen • couple • gb
10
2026-09-10 • via Nuitee
J
John • solo_traveller • gb
9
2026-09-09 • via Nuitee
N
Nihan • couple • tr
7
Pros:

The building is beatiful and very good location.

Cons:

The aircındirşoning wasnt working and the staff could not manage to repair. They were late to change our room

2026-09-09 • via Nuitee
K
Kyle • family_with_children • us
9
2026-09-09 • via Nuitee
L
Louise • couple • gb
10
Hotel is full of character in the main building as well as bedrooms.Amazing
Pros:

The character, the size of the room.

Cons:

Needed to move tray with kettle from wardrobe. Had to plug it in next to bed as no other visible plug.

2026-09-08 • via Nuitee
C
Cremencia • solo_traveller • gb
8
Pros:

Room was clean

Cons:

The room i booked was supposed to be on lower ground but for reasons not explained to me was put on room on 4th floor with tight entry and very noisy till after 9pm could not sleep before then.

2026-09-08 • via Nuitee
N
Nicky • couple • gb
10
Fantastic hotel with great staff
Pros:

An exceptional hotel

Cons:

Nothing all great

2026-09-08 • via Nuitee
P
Pallave • solo_traveller • gb
1
2026-09-08 • via Nuitee