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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Games room
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Currency exchange
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Board games/puzzles
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Parking garage
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Minimarket on site
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Snack bar
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Toilet with grab rails
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Lower bathroom sink
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Emergency cord in bathroom
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Nightclub/DJ
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Outdoor furniture
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Coffee Shop on site
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience the grandeur of the Kimpton Clocktower with its stylish and modern 4-star rooms, each elegantly furnished and equipped with all the amenities you need for a comfortable stay.
Prime Location
Located in the heart of Manchester's city centre, just a stone's throw away from major attractions like The Palace Theatre and Manchester Arena, the hotel offers easy access to the best shopping spots and entertainment venues in the area.
Top-Notch Facilities
Enjoy complimentary WiFi throughout the hotel, the largest hotel event space in the North of England at the ballroom, and convenient in-room features such as satellite TV, in-room safes, and tea/coffee-making facilities. Book your stay at Kimpton Clocktower now for an unforgettable Manchester experience.
Please note that the credit / debit card used at the time of the booking needs to be presented upon check-in. Please note that failure to do so will result in an alternative payment method being required.
Please note that bookings for 5 rooms or more will be on group terms & conditions and policies which will be sent directly by the hotel.
The elevator has a width of 4.6 feet.
Guests are advised to book a table ahead of their visit if they want to dine at The Refuge by Volta to avoid disappointment.
With its Victorian architecture and fresh approach to hospitality, Kimpton Clocktower Hotel is the perfect expression of its setting: Manchester, a city where tradition and modernity meet and where artisanship reigns supreme. Housed in a magnificent terracotta Grade II–listed building, Kimpton Clocktower has a history that dates back to 1890, when the building first opened as The Refuge Assurance Company headquarters. Today, it’s a destination where glamor and luxury meets one-of-a-kind craftsmanship—and where there are new things to discover at every turn.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. No extra charges.
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Parking
Public parking is possible at a location nearby (reservation is not possible) and costs GBP 20 per day.
Location
Guest Reviews
What a stunning, beautiful hotel staff were so helpful. Standard double room best we have been in, price was surprisingly very good value, Sunday lunch was delicious the service was second to none... We are in our 50s and travel with Tia our boarder collie the hotel looked after us all so well (no charge). The social event was a lovely surprise .
Kimpton Clock Tower is the best city hotel break we have stayed in .
Beautiful building and rooms, the decor was grand and definitely made a statement.
The bathroom was a bit tired compared to the rest of the room and there was no way to turn off the heated towel rail when we stayed during the heatwave!
Lovely building but when they went in room to put a chocolate on the pillow they didn’t shut my door so my valuables were left with an open door until I returned very late night. Bit disappointing but nothing missing.
Location and staff
The noise isolation is extremely bad, i can hear my neighbor snoring all over the night and any one passing in the alley way, the noise like 100% not isolated , door are too old and thin and the walls are all temporary partitions that does nothing.
I would say its just like a well maintained box of paper!!
Wouldn’t visit back
The hotel itself is beautiful, and initially we had everything we needed. Unfortunately, what should have been a special stay to celebrate my partner’s birthday was completely overshadowed by the way the hotel handled a very serious issue.
On our first day, we went shopping and purchased several items. When we returned to our room, we placed the shopping bag, full of new clothes, next to our suitcase. The following day, we went out to enjoy ourselves and came back to discover that the shopping bag had completely disappeared from our room.
We immediately reported this to reception, who informed us that the only people to have entered our room were ourselves and housekeeping. The housekeeping manager came to our room while we explained exactly where the bag had been left and even searched the room herself to rule out the possibility that it had simply been moved. Unsurprisingly, the bag was nowhere to be found.
We were then told we had to wait until the following day to speak to someone who could deal with the matter. When we did, the manager confirmed that the CCTV showed us entering the hotel with the shopping bag but never leaving with it. We also provided evidence of the purchases, including bank transactions, with the only exception being the items we had paid for in cash. Despite all of this evidence, he refused to accept any responsibility on the hotel’s behalf and seemed to expect us to simply accept that our belongings had vanished.
After repeatedly expressing our concerns that this appeared to be theft, he eventually agreed that if we returned to the shop and obtained proof of the cash purchases, the hotel would reimburse us for everything that had been stolen and, as a goodwill gesture, refund one night’s stay. We felt this was a fair resolution and went out of our way to return to the shop to obtain the receipt.
However, when we came back with exactly what he had asked for, he completely changed his position. We were suddenly told we could either receive reimbursement for the stolen clothes or a refund for one night’s stay—not both, despite what had previously been agreed. It felt dishonest and incredibly unfair.
I am absolutely shocked and disgusted by how this situation was handled. Having personal belongings disappear from a hotel room is bad enough, but being met with denial, a lack of accountability, and broken promises made the experience even worse. What was meant to be a memorable birthday celebration for my partner ended in disappointment and frustration. I would strongly urge anyone staying here to think twice before leaving valuables in their room, as our experience has left us with very little confidence in the hotel’s security or customer service.
I was pleasantly surprised by this hotel. City centre hotels can be a huge disappointment but this was not the case. Excellent service at check in and the room was huge with fantastic facilities. Extremely clean with silent aircon !!
We didn’t eat at the hotel - location was perfect and we asked for a quiet room which we got. Would recommend and stay again.
Everything
Couldn’t get my screen mirror to work on TV
Was able to upgrade my room and get an early check in(9am) for a very reasonable and cheap price. Staff is super friendly.
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