NYX Hotel Bilbao by Leonardo Hotels

Hotels
•
Leonardo Hotels
8.4 (7589 reviews)
4 Areatza Kalea , Bilbao , es
+34 946 79 02 79

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Limited parking availability

Categories

Cleanliness
7.56
Some reviews mentioned issues with cleanliness in the room upon check-in.
Service
9.03
Many guests praised the attentive service across all areas of the hotel.
Location
9.07
The hotel is located centrally, making it easy to access all tourist spots.
Room Quality
8.02
Rooms are described as comfortable, though some issues with maintenance were noted.
Amenities
8.55
Amenities available met guest expectations, though some limitations were noted.
Value for Money
8.51
Guests felt they received good value for the price considering the location.
Food and Beverage
8.06
The breakfast had limited options but was enjoyed by guests.
Overall Experience
8.43
Overall, guests had a good experience, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-25 17:09

Property Description

Luxurious Accommodation
NYX Hotel Bilbao by Leonardo Hotels offers air-conditioned rooms with modern amenities like a coffee machine, fridge, and flat-screen TV. Guests can relax in comfort and style during their stay.

Convenient Facilities
Enjoy the convenience of a fitness center, shared lounge, and a restaurant and bar all within the hotel premises. Additionally, benefit from 24-hour room service and free WiFi throughout the property.

Prime Location
Situated just 200 meters from Arriaga Theatre and less than 1 km from the city center, NYX Hotel Bilbao is the perfect base for exploring Bilbao's top attractions. With popular landmarks nearby, including the Guggenheim Museum, guests can immerse themselves in the city's vibrant culture.

Book your stay at NYX Hotel Bilbao by Leonardo Hotels for a luxurious and convenient experience in Bilbao.

Important information:

License number: HBI01277Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 7589 reviews
Cleanliness: 7.56
Service: 9.03
Location: 9.07
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.06
Overall Experience: 8.43
C
Charlene • family_with_children • ie
9
Comforable, clean and good value for money.
Pros:

Clean and comfortable with good soundproofing. Good for short stays. Staff accommodated early check in based on availability. We had a late flight and even though we had to check out at noon, the hotel lobby was a good based with comfy couches and free arcade games. The rooftop bar was great as well.

Cons:

Bathroom felt a bit dated but okay for one night.

2026-07-25 • via Nuitee
L
laura • solo_traveller • it
8
2026-07-25 • via Nuitee
P
Paul • solo_traveller • es
10
Pros:

Ubicación. Comodidad. Instalaciones.

2026-07-25 • via Nuitee
C
Carmen • family_with_children • es
10
!Visita breve pero muy cómoda!
Pros:

Nod encantó la ubicación, los detalles de la habitación y la atención.

Cons:

Me hubiera gustado tener más opciones en el corner gluten free y más artesanas, teniendo en cuenta que en Bilbao hay muy buenas pastelerías sin gluten.

2026-07-25 • via Nuitee
C
Charles • solo_traveller • gb
8
2026-07-25 • via Nuitee
M
Martin • solo_traveller • ch
8
2026-07-24 • via Nuitee
P
Padraig • solo_traveller • ie
8
Pros:

Location was superb.

Cons:

A bit high on the price.

2026-07-24 • via Nuitee
C
Christian • couple • de
8
Tolle Lage, hohe Qualität - mit Mängeln!
Pros:

Lage des Hotels war fantastisch.
Qualität der Zimmer war gut
Frühstück sehr umfangreich und gut
Personal an Rezeption sehr professionell, hilfreich und freundlich

Cons:

Zimmer war inakzeptabel klein (308 und 405) - verrückt.
Barkeeper in rooftop Bar unfreundlich - kein Getränk mehr um 22:31 !! Letzte Bestellung um 22:30…!!
Bar geschlossen um 22:00

2026-07-24 • via Nuitee
E
Egresits • family_with_children • hu
10
2026-07-24 • via Nuitee
C
Cornelis • solo_traveller • nl
9
Pros:

Locatie

Cons:

Niets

2026-07-23 • via Nuitee
A
Agata • extended_group • pl
8
Bylo on ale bez szalu
Pros:

Lokalizacja

Cons:

Restauracja i bar zamykaly sie wczesnie. Reklamy wyswietlane no w windach wskazywaly na mozliwosc ogladania meczu mistrzostw swiata w barze po czym personel zamykal w polowie bar. Wiec reklamy mialy sie nijak do rzeczywistosci. Scam.

2026-07-23 • via Nuitee
K
Karlova 101 • solo_traveller • de
8
Pros:

Das Hotel hat eine tolle Lage und direkt in der Altstadt. Pefekt um es sich am Abend noch mit ein Glas Wein gemütlich zu machen. Das Hotel selbst verfügt über eine tolle Rooftopbar. Metro & Straßenbahn & Bus alles direkt vor der Nase. Zum Guggenheim Museum sind wir 38min gelaufen. Ich würde das Hotel wieder wählen.

2026-07-23 • via Nuitee
G
Gregoire • couple • gb
5
Pros:

The balcony and views

Cons:

We booked the room last minute at night, the night manager struggled to fulfil the booking and took a very long time at reception to find a room.

He proceeded to give us a room key for a room that was... the storage room (highly recommended a visit to room 116 which is in fact not a bedroom).

We ended up with a "suite" (which wasn't a suite as it was a normal size but had a nice terrace). The bathroom which includes the toilet had NO DOOR and was looking straight AT THE BED - which you can imagine makes it greatly awkward when you are staying with someone else.

2026-07-23 • via Nuitee
I
Ingrīda • solo_traveller • lv
9
Pros:

Ļoti laba atrašanās vieta, tuvu sabiedriskajam transportam, patika roof top bārs

2026-07-23 • via Nuitee
P
Peltonen • extended_group • fi
8
Nina
Pros:

Gluteenittomat tuotteet aamiaisella

2026-07-23 • via Nuitee
H
Herbert • couple • de
9
Stylisches Hotel in sehr guter Lage mit Abstrichen beim Frühstück.
Pros:

Vor allem die Lage hat uns gut gefallen.

Cons:

Das Frühstück ist verbesserungswürdig. Zuviel süße Sachen, zu wenig Auswahl an deftigen Sachen und Obst. Rührei ohne Salz, Schnittkäse klebt aneinander, landestypischer Käse fehlt,
Die Platten waren oft „abgefressen“.
Die Parkhäuser sind extrem teuer.

2026-07-23 • via Nuitee
C
Christiane • family_with_children • de
9
Es war schön!
Pros:

Super Frühstück

Cons:

Das Zimmer hätte etwas größer sein können und richtige Wände zum Bad.

2026-07-22 • via Nuitee
S
Sarah • family_with_children • ie
7
Pros:

The. Location

Cons:

No English stations on tv

2026-07-22 • via Nuitee
K
Kai-Uwe • solo_traveller • de
9
2026-07-22 • via Nuitee
A
Anqi • couple • hk
9
2026-07-22 • via Nuitee