NYX Hotel Bilbao by Leonardo Hotels

Hotels
•
Leonardo Hotels
8.4 (7294 reviews)
4 Areatza Kalea , Bilbao , es

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Children allowed
Pets allowed

Facilities

Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Limited parking availability

Categories

Cleanliness
7.56
Some reviews mentioned issues with cleanliness in the room upon check-in.
Service
9.03
Many guests praised the attentive service across all areas of the hotel.
Location
9.07
The hotel is located centrally, making it easy to access all tourist spots.
Room Quality
8.02
Rooms are described as comfortable, though some issues with maintenance were noted.
Amenities
8.55
Amenities available met guest expectations, though some limitations were noted.
Value for Money
8.51
Guests felt they received good value for the price considering the location.
Food and Beverage
8.06
The breakfast had limited options but was enjoyed by guests.
Overall Experience
8.43
Overall, guests had a good experience, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-25 17:09

Property Description

Luxurious Accommodation
NYX Hotel Bilbao by Leonardo Hotels offers air-conditioned rooms with modern amenities like a coffee machine, fridge, and flat-screen TV. Guests can relax in comfort and style during their stay.

Convenient Facilities
Enjoy the convenience of a fitness center, shared lounge, and a restaurant and bar all within the hotel premises. Additionally, benefit from 24-hour room service and free WiFi throughout the property.

Prime Location
Situated just 200 meters from Arriaga Theatre and less than 1 km from the city center, NYX Hotel Bilbao is the perfect base for exploring Bilbao's top attractions. With popular landmarks nearby, including the Guggenheim Museum, guests can immerse themselves in the city's vibrant culture.

Book your stay at NYX Hotel Bilbao by Leonardo Hotels for a luxurious and convenient experience in Bilbao.

Important information:

License number: HBI01277Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 7294 reviews
Cleanliness: 7.56
Service: 9.03
Location: 9.07
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.06
Overall Experience: 8.43
R
Rebeca • couple • es
9
2026-05-23 • via Nuitee
U
Ulla • couple • dk
7
2026-05-23 • via Nuitee
S
Socorro Montiel • couple • ve
10
2026-05-23 • via Nuitee
B
Benjamin • couple • gb
9
Pros:

Great location, good size room good value for money

2026-05-23 • via Nuitee
S
Stanislav • couple • ru
9
2026-05-23 • via Nuitee
A
Asier • couple • es
6
Buena situación y confort
Pros:

Hotel bien situado

Cons:

Detalles que no son de un cuatro estrellas : jabón, lavabo minúsculo …

2026-05-23 • via Nuitee
S
Sebastian • solo_traveller • es
10
2026-05-22 • via Nuitee
T
TB • extended_group • pt
7
Boa localização
Pros:

O Hotel está bem localizado e consegue-se ir a pé para todo o lado. Staff simpático.

Cons:

Para um hotel de 4 estrelas deveria ter mais amenities disponiveis no wc. Porta de vidro no wc não dá privacidade e deixa passar a luz, incomodando quem está a dormir. O pequeno almoço é fraco.

2026-05-22 • via Nuitee
M
Maria • solo_traveller • de
10
2026-05-22 • via Nuitee
S
Sam • extended_group • gb
8
Pros:

Location was good

Cons:

The roof top bar was closed.

2026-05-21 • via Nuitee
M
Mergenthal • solo_traveller • de
9
Pros:

Great location, great breakfast, nicely appointed rooms.

Cons:

Rooms are fairly small, very little storage space.

2026-05-21 • via Nuitee
J
jackie • solo_traveller • ie
9
2026-05-21 • via Nuitee
D
Debbie • solo_traveller • gb
8
2026-05-21 • via Nuitee
A
Ayşe Gaye • couple • tr
8
Süper
Pros:

Herşey

Cons:

Bazı çalışanları

2026-05-20 • via Nuitee
S
Susana • couple • es
8
Bien pero puede mejorar
Pros:

El personal y la ubicacion

Cons:

El colchón malísimo y que la puerta del baño de cristal no se pueda dejar abierta y se empaña todo el baño y no ventila

2026-05-20 • via Nuitee
J
Jonathan • couple • gb
8
A good place to stay
Pros:

Excellent breakfast - lots of choice and plenty of gluten free options. Great location.

Cons:

Difficult to get room to right temperature - either too hot/airless or too cold

2026-05-20 • via Nuitee
C
Cristina • solo_traveller • es
8
Pros:

Está muy bien ubicado.

2026-05-20 • via Nuitee
P
Pieter • solo_traveller • nl
9
2026-05-20 • via Nuitee
S
Sebastien • couple • de
8
Gut und Zentral
Pros:

Zentrale Lage

Cons:

Beim Check-in war die Empfangsdame ewig am telefonieren. Sie hätte mindestens sagen können dass sie sich bald um uns kümmert.

2026-05-19 • via Nuitee
B
Barry • couple • gb
9
Convenient location
Pros:

Breakfast was superb

2026-05-19 • via Nuitee