NYX Hotel Bilbao by Leonardo Hotels

Hotels
Leonardo Hotels
8.4 (7777 reviews)
4 Areatza Kalea , Bilbao , es

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Limited parking availability

Categories

Cleanliness
7.56
Some reviews mentioned issues with cleanliness in the room upon check-in.
Service
9.03
Many guests praised the attentive service across all areas of the hotel.
Location
9.07
The hotel is located centrally, making it easy to access all tourist spots.
Room Quality
8.02
Rooms are described as comfortable, though some issues with maintenance were noted.
Amenities
8.55
Amenities available met guest expectations, though some limitations were noted.
Value for Money
8.51
Guests felt they received good value for the price considering the location.
Food and Beverage
8.06
The breakfast had limited options but was enjoyed by guests.
Overall Experience
8.43
Overall, guests had a good experience, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-25 17:09

Property Description

Luxurious Accommodation
NYX Hotel Bilbao by Leonardo Hotels offers air-conditioned rooms with modern amenities like a coffee machine, fridge, and flat-screen TV. Guests can relax in comfort and style during their stay.

Convenient Facilities
Enjoy the convenience of a fitness center, shared lounge, and a restaurant and bar all within the hotel premises. Additionally, benefit from 24-hour room service and free WiFi throughout the property.

Prime Location
Situated just 200 meters from Arriaga Theatre and less than 1 km from the city center, NYX Hotel Bilbao is the perfect base for exploring Bilbao's top attractions. With popular landmarks nearby, including the Guggenheim Museum, guests can immerse themselves in the city's vibrant culture.

Book your stay at NYX Hotel Bilbao by Leonardo Hotels for a luxurious and convenient experience in Bilbao.

Important information:

License number: HBI01277Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Location

Guest Reviews

8.4
Based on 7777 reviews
Cleanliness: 7.56
Service: 9.03
Location: 9.07
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.06
Overall Experience: 8.43
R
roberta couple it
8
2026-08-29 via Nuitee
J
Joanne couple gb
8
2026-08-29 via Nuitee
J
Joanne couple gb
8
Fantastic location for a vibrant cultural experience.
Pros:

Brilliant vibe, gorgeous interior design, modern, streamlined but with character. Very comfortable beds. Our room was fairly spacious. Mini fridge was a bonus. Beautiful lounge areas. Perfect location for the fiestas and Old Town. Very helpful friendly staff. Huge breakfast choices. Decaf coffee option on the machine at breakfast was welcome. The hotel warned us well in advance of the noise of the fiestas but we chose the hotel because we wanted to take part in the fiestas so it wasn’t an issue for us. Rooftop bar was a cool place to relax!

Cons:

Not too keen on the glass door to the bathroom as felt a bit exposed privacy wise. Don’t book this hotel during fiesta week if you want a quiet night! We didn’t mind but the noise goes on in the street outside until 6 am. Outside of fiesta week it would be much quieter.

2026-08-29 via Nuitee
C
Chitalka solo_traveller gb
8
Great location, comfortable air condioned 07room, excellent facilities. Friendly staff.
Pros:

Location in old town. Quite spacious room and comfortable double bed. Friendly attentive staff. When I asked i was given a new kettle and iron and board, although they were both supplied with room. I was given a rear courtyard facing room which was quiet and I managed to get decent nights sleep and didn't hear noise from annual Bilbao festival going on outside. Actually the hotel is a excellent location to attend the festival. The air-conditioning worked well too.

Cons:

The lack of a towel radiator in bathroom is a problem. No way to dry the towels. This meant my towels had to be changed every day which I feel is a waste.

2026-08-29 via Nuitee
N
Nina solo_traveller de
9
2026-08-28 via Nuitee
D
Denisa family_with_children cz
10
Skvělé !!!!!
Pros:

Celkově úžasná destinace, prostě nádhera. Hned bychom se vrátili. Líbilo se nám všechno, město, ubytování, milí lidé, skvělé jídlo, prostě super.

Cons:

nic, jen příliš krátký pobyt

2026-08-28 via Nuitee
K
Krzysztof couple us
6
Great location, good standard, but cramped spaces. Would not pick again.
Pros:

Great location

Cons:

Mediocre value: Stayed previously in other NYX hotel and was expecting a decent size room, while this one offered me one where I couldn’t even fit my open suitcase on the floor, while the desk I had to work on barely fit a small laptop. Sink was clogged and water needed time to flow through it, while the whole space was so cramped, with a chair literally not fitting the space, because you could barely walk around it. Expected better for the price. Try Letoh Letoh nearby instead - it’s amazing.

2026-08-28 via Nuitee
J
juan jose solo_traveller es
9
Pros:

Excelente ubicación.

Cons:

La calidad del desayuno.

2026-08-28 via Nuitee
D
Dennis family_with_children de
8
Pros:

Super Lage und extrem freundliches Personal.

Cons:

Die Fugen im Bad können mal wieder erneuert werden. Wie auf den Bildern ersichtlich, ist das Bad nur durch foliertes Glas zum Zimmer hin sichtgeschützt; leider ist die Folie an manchen Stellen abgekratzt.

2026-08-28 via Nuitee
A
Andrea couple de
7
2026-08-28 via Nuitee
A
Alexandra solo_traveller pt
3
Pros:

Moderno, confortável,, bom pequeno almoço

Cons:

A minha estadia coincidiu com a semana de festa de Bilbau, Asta Nagusia. Deram-nos um quarto no primeiro andar virado para a praça onde decorriam concertos em vários palcos, com música aos gritos, durante toda a noite. Apesar do aviso dado pelo hotel e dos tampões para os ouvidos que fornecem, foi muito difícil descansar. Na minha opinião o hotel não deveria usar quartos como este durante a festa.

2026-08-28 via Nuitee
L
Lauren solo_traveller gb
9
2026-08-27 via Nuitee
P
Panagiotis couple gr
9
2026-08-27 via Nuitee
M
Michael solo_traveller gb
10
Pros:

Great location

Cons:

All good

2026-08-27 via Nuitee
A
Angelica solo_traveller co
8
Pros:

- La ubicación es genial. Muy central a todos los sitios de interés y a 5 minutos caminando de la estación de tren.
- El buffet del desayuno es muy variado y tienen una pequeña sección de repostería sin gluten.
- El rooftop es pequeño pero super bien ubicado.
- La habitación asignada era amplia y con buen espacio para 3 personas.
- El personal fue muy amable y nos ayudaron cuando hacíamos consultas.

Cons:

- La habitación en la que me hospede tenia separado el baño por una cabina de vidrio, por lo que se ve a la persona desnuda tomando la ducha. No hay problema para las familias o parejas, pero no es lo ideal para grupos de amigos.
- En el baño no habia toallero cerca de la ducha, tocaba colgar la toalla en la manija de la puerta.

2026-08-27 via Nuitee
V
Valentin couple ro
10
2026-08-27 via Nuitee
R
Raquel solo_traveller es
10
Finde le loquitas
Pros:

Por problemas con una cama, nos cambiaron de habitación

2026-08-27 via Nuitee
L
Lara solo_traveller nl
9
Pros:

Locatie, goed groot bed, lekkere douche

Cons:

Ontbijt niet bij de prijs inbegrepen en duur, parkeren wel met korting maar alsnog duur en je moet een stuk lopen met je koffers.

2026-08-27 via Nuitee
D
Diana couple ro
9
2026-08-26 via Nuitee
J
James couple gb
8
2026-08-26 via Nuitee