Mercure Tours Sud

Hotels
Accor
8 (114 reviews)
Allee Andre Malraux, Parc des Bretonnieres, Joue-les-Tours, Indre-et-Loire, 37300 , Joue-les-Tours , FR

Pets allowed

Facilities

Elevator
Fitness facilities
Golfing nearby
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
Full-service spa
Smoke-free property
Golf lessons available nearby
Billiards or pool table
See all facilities

Review Highlights

Pros:
Good service upon late arrival
Nice location for dog owners
Cons:
Poor cleanliness and maintenance
Inadequate room quality and amenities

Categories

Cleanliness
6
The hotel is neglected and has no maintenance.
Service
10
Guests were able to receive food upon late arrival.
Location
10
The location by a small lake is suitable for dog owners.
Room Quality
6
Air conditioning does not work properly and lacks basic facilities.
Amenities
7
Amenities are lacking, the gym is not a real gym.
Value for Money
7
The hotel does not deserve the star rating it claims.
Food and Beverage
9
Food was provided upon late arrival.
Overall Experience
9
Overall experience did not meet expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:19

Property Description

Luxurious Spa Services

Indulge in a relaxing massage at our full-service spa. You can also enjoy the health club, indoor pool, and spa tub for a rejuvenating experience.

Exceptional Dining Experience

Experience exquisite French cuisine at L'EPICERIE with a charming garden view. Unwind with a drink at the bar/lounge or opt for delightful room service offerings.

Convenient Amenities

Benefit from complimentary wireless internet, a business center, and dry cleaning services. With 3 meeting rooms available, this hotel is perfect for both leisure and business travelers.

With stunning views and top-notch amenities, Mercure Tours Sud is your ideal retreat in Joue-les-Tours. Book now to experience a luxurious stay by the lake.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-out is available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NTE

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

See all policies

Location

Guest Reviews

8
Based on 114 reviews
Cleanliness: 6
Service: 10
Location: 10
Room Quality: 6
Amenities: 7
Value for Money: 7
Food and Beverage: 9
Overall Experience: 9
M
Masagar16 Couples
2
NO 4* at all. Even NO 3*
Pros:

The hotel does not deserve category 4 * (I do not even think it deserves category 3 *). It is one of the worst hotels where I have stayed. It is neglected, it has no maintenance. The air conditioning does not work properly in the room and it is hot. Announces a gym that is not a real gym: the same room is shared by bicycles, and separated by a simple screen, tables and chairs for a business meeting ... there is no wardrobe, not a wc, nor a shower, no towels ... nothing.

2025-08-27 via Tripadvisor
B
Bernd
8
Pros:

Sind spät angekommen und doch noch was zu essen bekommen.
Die Lage an einem kleinen See war für uns Hundebesitzer sehr geeignet.
Ein prima Hotel für die Durchreise.

2025-08-10 via Nuitee
C
Cameron
8
Correct
Pros:

Un séjour plutôt pas mal comme on dit

2025-07-24 via Nuitee
N
Nelly
8
Pros:

Calme détente c’était le but annoncé et objectif bien rempli

2025-07-22 via Nuitee
E
EDSON KENJI family
6
Pros:

Cheiro do quarto estava desagradavel e havia unha cortada no chao. Devido a evento no estabelecimento vizinho, o estacionamento do hotel tambem estava muito cheio. Sabendo disso, funcionarios poderiam ter nos alertados a respeito quando fizemos check in ou quando estavamos saindo para jantar. Localizado fora do centro, nenhuma opcao de conveniencia se nao tiver um carro a disposição.

2025-05-08 via Nuitee
V
Verified traveler
8
Pros:

Svp , stop stop stop avec la moquette sur tous les sols . Cela fait des années que cela ne se fait plus. D ailleurs il me semble que c était également un hôtel Mercure a qui je m était déjà fait la remarque....

2025-04-16 via Nuitee
C
cedric
10
Pros:

Tres bien

2025-03-11 via Nuitee
D
David
2
Lieu de cours collectif pour retraités
Pros:

Un lieu dans un état plus que limite, un accueil bien moins que chaleureux... C'est la deuxième fois que je passe. Je me suis dit pour la deuxième fois cela sera mieux. Ah bah non vraiment pas ! Si vous cherchez un endroit silencieux et relaxant, vous n'avez pas misé sur le bon cheval. Quand vous êtes dans le jacuzzi, il y a des cours collectifs en même temps entre la musique et les exclamations des personnes qui font les cours, cela n'a rien de relaxant. Je vais volontier me passer de cet endroit.

2024-12-10 via Nuitee
L
Linda
6
OK hotel
Pros:

OK but rooms very hot and next to very busy road. Gym was very poor with very old equipment and only a few items. Restaurant was ok but nothing special. Reception and restaurant staff friendly. Not sure why I could have gluten free bread at breakfast but not at dinner one of few hotels you put an ironing board in my room when requested when I booked.

2024-11-30 via Nuitee
T
toomanybeds Couples
6
Basic hotel fine for overnight stay
Pros:

Tired, older hotel with a recent paint job, well located beside the motorways on the outskirts of Tours. Supposed to be air conditioned but it turns out it is only switched on June to September. Very heat without it. Restaurant service highly variable depending on staff on duty. Food is standard Accor menu, very light on anything vegetable. Car park fine. Good enough for an overnight stay.

2024-05-24 via Tripadvisor
D
Dave partner
8
Pros:

Nice hotel, friendly staff, good food, just a shame the air con is seasonal. As the room was very warm…

2024-05-16 via Nuitee
S
Stéphane
8
Pros:

Il n'y a eu aucune critique concernant l'accueil et les services proposés. Cependant, pour une enseigne comme Mercure, les chambres sont vieillissantes.

2024-03-12 via Nuitee
J
jeanne
10
Week-end de 2 jours.
Pros:

Séjour d'un week-end. Le bâtiment de l'extérieur est à rénover. L'intérieur est propre la chambre est propre le lit confortable. Le petit déjeuner convenable et bon il y'a quand même du choix. Après pour un Mercure 4 étoiles ya pas mal de rénovation à faire sinon rien a dire le Séjour était top le réceptionnaire de nuit est très sympa. Le personnel est au petit soin , la dame du restaurant pour le petit-déjeuner au top .
La piscine le bain à remous un plus qui nous a fait kiffer.

2024-03-10 via Nuitee
V
Verified traveler
8
Pros:

Chambre spacieuse, pratique avec tout le nécessaire. Petit déjeuner correct, varié mais pas de très haute qualité. Repas restaurant de qualité moyenne, desserts à revoir.

2024-02-12 via Nuitee
M
Maurice
4
Pros:

Called a couple of days before to ask about the spa and gym and was told that everything is functioning. Sauna was NOT working and pool was quite dirty. Disappointed but then there's a beautiful lake right by the property

2023-10-01 via Nuitee
L
Laura
10
Pros:

Hôtel très bien équipé, nous avons pu profiter de cours de sport et d’aquagym.
Les chambres sont très confortables.
Nous y retournerons avec plaisir.

2023-09-16 via Nuitee
J
Jean Michel
10
Très bien
Pros:

Chambre spacieuse et confortable. Piscine avec accès jacuzzi hammam et sauna.
Petit dejeuner varié et qualitatif avec un bonne option salée.
Option restauration satisfaisante pour le soir.

2023-08-30 via Nuitee
D
Didier family
8
Pros:

Manque de porte manteau dans la chambre et restauration moyenne et peu variée pour un séjour de longue durée.

2023-07-26 via Nuitee
N
ninamajlag Family Paris, Ile-de-France
8
Nice clean and quiet
Pros:

Conveniently located close to the A10 motorway this quiet and well looked after hotel has been often our go to for sleepovers. Kind and efficient reception and restaurant staff, good quality / value meals, quick service and newly renovated and quiet rooms. Only four stars as our bikes were stolen from our car rack.

2023-07-01 via Tripadvisor
A
Ange partner
6
Pros:

Nous avons hérité d'une chambre avec porte communicante et verre sablé sur la moitié de la fenêtre car donnant sur cour de services et livraisons.
Nous avons passé la nuit avec les voisins et les livreurs !!!
C'est inadmissible.de proposer une telle chambre.
En fait elles sont réservées aux prestataires des réservations en ligne !!!!!!!!!!!!!!!!!

2023-06-25 via Nuitee