The Marker Union Square San Francisco

Hotels
8.6 (2055 reviews)
501 Geary Street , San Francisco , us

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Centrally located
Friendly staff
Good amenities
Clean rooms
Cons:
Small room sizes
High parking costs
Restaurant service issues

Categories

Cleanliness
8.31
Some reviews noted the cleanliness but mentioned issues with noise and external environment affecting perception.
Service
9.28
Exceptional service reported by multiple guests, with staff being friendly and accommodating.
Location
9.32
Centrally located with easy access to Union Square and nearby attractions.
Room Quality
8.27
Rooms generally appreciated, but some noted their small size and noise from the street.
Amenities
8.8
Good amenities, including complimentary coffee and gym facilities, although a few comments on gym etiquette.
Value for Money
8.26
Perceived as decent, but high parking rates and small room sizes were mentioned as drawbacks.
Food and Beverage
7.81
Restaurant service received some criticism, impacting overall appreciation.
Overall Experience
8.78
Most guests expressed enjoyment of their stay and willingness to return despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:02

Property Description

French-Inspired Architecture and Ideal City Centre Location
The Marker San Francisco offers guests a unique experience with its French-inspired architecture and convenient city centre location, just minutes away from Union Square.

Luxurious Amenities and Upscale Accommodations
Guests can indulge in the upscale amenities provided in the guest rooms and suites, including LCD flat-screen TVs, iHome alarm clocks, and designer bath products, ensuring a comfortable and luxurious stay.

Dining Excellence and Elegant Ambiance
Experience culinary delights at Tratto, the hotel's modern Italian trattoria, serving up delectable dishes and crafted cocktails in a sophisticated setting, perfect for breakfast, happy hour, or dinner.

Book your stay at The Marker San Francisco for a memorable and luxurious experience in the heart of the city.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 75 per day.

Location

Property Accessibility

Total Disability Score: 45.43
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.6
Based on 2055 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 7.81
Overall Experience: 8.78
J
Jean Pierre family_with_children mx
8
Great option near Union Square
Pros:

Very nice and helpful staff. Location is great two blocks from Union Square. Good morning coffee available.

Cons:

Sofa bed was very uncomfortable. Expensive parking. Hotel is a little dated but rooms are well kept

2026-07-25 via Nuitee
S
silvia family_with_children it
8
2026-07-25 via Nuitee
N
Nilton couple cr
8
2026-07-25 via Nuitee
G
Giordano family_with_children be
10
2026-07-25 via Nuitee
M
Marcus extended_group de
8
Cons:

Die Lage ist prinzipiell sehr gut gelegen. Jedoch am Rande vom Tenderloin gibt es dennoch starke Ausprägung der Drogenproblematik in SF.

2026-07-24 via Nuitee
R
Rosalyn extended_group us
10
I would go back to The Marker Hotel.
Pros:

Lovely architecture and interiors. Staff are helpful and very accommodating. Comfortable bed and we slept well. Nice location. Close to everything we wanted to see in downtown San Francisco.

Cons:

Room is on the small side.

2026-07-24 via Nuitee
P
Petra solo_traveller de
9
2026-07-24 via Nuitee
L
Leonor Adriana family_with_children cl
10
EXCELENTE UBICACION CERCA DE UNION SQUARE, ESTACION DE CABLE CAR, FACIL PARA
Pros:

UBICACION CERCA DE UNION SQUARE. HABITACION LIMPIA NO RUIDOSA. CAMA MUY CONFORTABLE.

Cons:

TODO ME GUSTÓ.

2026-07-23 via Nuitee
F
Francisco extended_group es
5
Cons:

Nos quedamos 5 noches y no sabemos porque en la noche antes de irnos cuando llegamos al hotel la habitación estaba sin hacer y por supuesto no habían puesto las toallas. Somos 4 personas y todos los días ponían toallas para 3 personas tuve que bajar a recepción todos los días a decirlo . LO PEOR DEL HOTEL LA UBICACIÓN, salíamos del hotel con miedo porque la calle estaba llena de mendigos y drogadictos de fentanilo JN MIEDO INCREÍBLE. El parking carísimo pero me consta que en San Francisco los parkings son así de caros.

2026-07-23 via Nuitee
C
Cheyenne couple ch
9
Would definetley book again when coming to San Francisco!
Pros:

It was very nice, clean and the staff was extremly friendly!

2026-07-22 via Nuitee
L
Lea family_with_children fr
10
Parfait
Pros:

Le personnel est très agréable et aux petits soins

2026-07-22 via Nuitee
C
Chloe couple us
9
Great staff and good value
Pros:

Really wonderful staff! Harvey at the front desk helped us get checked in early when our flight came in earlier than expected. Beautiful hallway and library. Comfy bed and clean room, great water pressure and lovely local bath products. Location makes it easy to get around anywhere in the city.

2026-07-22 via Nuitee
D
David family_with_children at
10
Tolles Hotel- die Lage ist nicht so prickelnd
Pros:

Tolles Hotel mit sehr netten und bemühten Mitarbeitern. Es gab in der Früh immer Kaffee und eine Gutschein für ein Glas Wein. Das Zimmer war sehr groß

Cons:

Die Lage: hab späten Nachmittag hatten wir ein mulmiges Gefühl rauszugehen. Man braucht fast ein Uber

2026-07-21 via Nuitee
K
Kim family_with_children ky
10
Wonderfully central for walking, comfortable and well appointed
Pros:

Central and very well appointed

Cons:

No coffee facilities in the room however they offer complimentary coffee/tea in the lobby

2026-07-21 via Nuitee
P
Patricia couple us
10
Elegant old building and good location to see SF
Pros:

Lobby area beautiful and the “library” with fireplace so cozy

Cons:

Close to Tenderloin. Didn’t cause issues but know where to walk .

2026-07-21 via Nuitee
J
Jai couple my
9
2026-07-21 via Nuitee
L
Liviu couple ro
8
Great staff, small rooms, avg position
Pros:

Staff very friendly, the guys were great.

Cons:

Hotel room small, position near lots of homeless people, small room

2026-07-20 via Nuitee
S
Sonia family_with_children py
6
Bien
Pros:

Podría mejorar la limpieza de la alfombra, cortinas y ventanas. La habitación es para 2 personas 3 ya era un poco pequeña. La ubicación era buena, pero había otras zonas mas lindas para salir a caminar.

Cons:

Las paredes pintadas de rojo

2026-07-20 via Nuitee
F
Fantuzzi solo_traveller it
9
2026-07-20 via Nuitee
I
Ippolito couple lu
9
A heartfelt thank you once again to Ridhi and the gentleman at the front desk! :-)
Pros:

Our stay at The Marker San Francisco completely changed our honeymoon experience and turned what had started as a disappointment into one of the highlights of our trip.
We had originally booked another hotel near Union Square, but unfortunately the room had an extremely loud fan-forced heating system that made it almost impossible to sleep. Since it was our honeymoon, we were truly disappointed and worried that our stay in San Francisco would be ruined.
Everything changed the moment we arrived at The Marker. If I could give this hotel more than five stars, I absolutely would. It truly deserves a five-star rating for the outstanding experience it offers.
A special thank you to Ridhi and the gentleman at the front desk who assisted us throughout our stay. Both were exceptionally kind, professional, welcoming, and genuinely caring. They listened to our situation with empathy, made us feel valued from the very first moment, and went above and beyond to ensure we had a wonderful experience. Their warmth, positive attitude, and outstanding customer service were truly the turning point of our stay in San Francisco. They didn't just check us in—they made us feel at home.
The hotel itself is absolutely beautiful. From the moment you enter, you are welcomed by an elegant and inviting lobby, full of character and charm, that immediately gives you the feeling of staying somewhere special. Our room was spacious, beautifully decorated, spotless, quiet, and incredibly comfortable. The bed was amazing, the bathroom was immaculate, and every detail reflected exceptional care and attention. Housekeeping was excellent, and the entire property was impeccably clean and very well maintained.
The location is perfect, just a short walk from Union Square while still offering a peaceful atmosphere where you can truly relax after a day exploring San Francisco.
The Marker gave us exactly what we had hoped for during our honeymoon: comfort, tranquility, elegance, and genuine hospitality.

Cons:

All good.

2026-07-20 via Nuitee