Protea Hotel by Marriott Upington

Hotels
•
Protea Hotels by Marriott
8.2 (354 reviews)
24 Schroder Street , Upington , za

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious bedrooms
Good facilities
Cons:
Dirty carpets
Slow service in busy times
Weak coffee
Room maintenance issues

Categories

Cleanliness
6.41
The carpets in the hallways were disgustingly dirty. Highly unprofessional conditions in the restaurant.
Service
9.38
Friendly staff who went beyond what is expected, especially noted in multiple reviews.
Location
9.42
Conveniently located, with shops nearby and easy access to good restaurants.
Room Quality
7.37
In need of maintenance based on several complaints about room conditions.
Amenities
8.4
Facilities are good, but some areas, like the pool, could use attention.
Value for Money
8.36
Generally considered good value, but some specific services underperformed.
Food and Beverage
7.41
Breakfast coffee was noted as weak; food quality was inconsistent.
Overall Experience
8.88
Overall positive experience, with notable staff service and good location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 05:11

Property Description

Luxurious Riverside Retreat

Modern Amenities: Protea Hotel Upington offers air-conditioned rooms with flat-screen TVs, minibars, and modern furnishings for a comfortable stay. The Courtyard Bar and Restaurant serves delicious meals and the hotel is conveniently located near various dining options.

Leisure and Business: Guests can unwind by the swimming pool, work out in the gym, or explore nearby attractions like Augrabies Falls National Park and Kgalagadi Transfontier Park. The hotel also features conference rooms for business meetings and functions.

Convenient Features: Enjoy Wi-Fi, private parking, river cruises, and proximity to Orange River Wine Cellars and the Namibian border. Book your stay at Protea Hotel Upington for a perfect blend of relaxation and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: UTN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 354 reviews
Cleanliness: 6.41
Service: 9.38
Location: 9.42
Room Quality: 7.37
Amenities: 8.4
Value for Money: 8.36
Food and Beverage: 7.41
Overall Experience: 8.88
S
Saumyata • couple • in
8
It was a good stay overall. Enjoyed the food and the staff is very helpful
Pros:

It was clean and the staff was very friendly

Cons:

Our room didn’t have shower gel and the sink was choked and cracked.

2026-06-02 • via Nuitee
N
Neo • solo_traveller • za
10
Awesome
Pros:

Cleanliness… Food

Cons:

Nothing

2026-06-02 • via Nuitee
S
Sophie • couple • za
5
Pros:

It was clean,

Cons:

They had cott for the baby but nothing inside it, I think they should atlist have fleece or thrown so that we can put it inside baby creb

2026-05-30 • via Nuitee
A
Adams • solo_traveller • za
9
Very pleased
Pros:

Fresh, crisp linen. Food at restaurant was also good

2026-05-28 • via Nuitee
M
Matshidiso • couple • za
7
Great
Pros:

Nice breakfast

2026-05-27 • via Nuitee
T
Tobias • solo_traveller • za
9
Pros:

Everything

2026-05-27 • via Nuitee
A
Antoine • couple • za
9
2026-05-25 • via Nuitee
N
Nicolene • couple • za
10
N/A
Pros:

N/a

Cons:

N/A

2026-05-15 • via Nuitee
V
Vasanthi • family_with_children • za
10
Cons:

Every time our key cards locked and reception to re-activate.

2026-05-04 • via Nuitee
L
Le Roux • solo_traveller • za
7
Pros:

The Staff. The were the best. The hotel is beautiful. The bed is super comfy.

Cons:

The road facing room, it was loud. Slightly expensive for breakfast not included. The soap dispensers were empty. The TV can connect to the internet, but there was an issue.

2026-05-02 • via Nuitee
M
miroslav • solo_traveller • lt
8
2026-04-29 • via Nuitee
L
Lieb • solo_traveller • za
9
Pros:

Room was comfortable and food was good.

Cons:

The airconditioner leaked.

2026-04-27 • via Nuitee
R
Rookshana • family_with_children • za
9
2026-04-27 • via Nuitee
L
Louisa • extended_group • za
6
Pros:

Hotel staff very friendly but big group left and clearly not enough people to clean up and get ready for new guests. Passage still full of trays left standing for hours

2026-04-27 • via Nuitee
F
Francoinette • couple • za
8
The staff was very friendly and helpful!
Pros:

Very clean, nice view over the river, staff very accomodating,

2026-04-23 • via Nuitee
G
Gerhardus • couple • za
9
2026-04-21 • via Nuitee
M
Marnus • solo_traveller • za
8
Pros:

Greak breakfast

Cons:

The 2 nights there was no praking available inside premises. Had to park outside in the street.

2026-04-19 • via Nuitee
S
Sechaba • couple • za
1
2026-04-19 • via Nuitee
D
Ditebogo • couple • za
9
2026-04-10 • via Nuitee
F
Fabiano • solo_traveller • br
10
Maravilhoso
Pros:

Da atenção dispensada a mim pelas recepcionistas, bem como no restaurante. Localizado em frente ao terminal da Intercape,é só atravessar a avenida. Os quartos são bem limpos e o café da manhã é sensacional.

Cons:

Nada.

2026-04-08 • via Nuitee