Protea Hotel by Marriott Upington

Hotels
•
Protea Hotels by Marriott
8.2 (376 reviews)
24 Schroder Street , Upington , ZA
+27 54 337 8400

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious bedrooms
Good facilities
Cons:
Dirty carpets
Slow service in busy times
Weak coffee
Room maintenance issues

Categories

Cleanliness
6.41
The carpets in the hallways were disgustingly dirty. Highly unprofessional conditions in the restaurant.
Service
9.38
Friendly staff who went beyond what is expected, especially noted in multiple reviews.
Location
9.42
Conveniently located, with shops nearby and easy access to good restaurants.
Room Quality
7.37
In need of maintenance based on several complaints about room conditions.
Amenities
8.4
Facilities are good, but some areas, like the pool, could use attention.
Value for Money
8.36
Generally considered good value, but some specific services underperformed.
Food and Beverage
7.41
Breakfast coffee was noted as weak; food quality was inconsistent.
Overall Experience
8.88
Overall positive experience, with notable staff service and good location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 05:11

Property Description

Luxurious Riverside Retreat

Modern Amenities: Protea Hotel Upington offers air-conditioned rooms with flat-screen TVs, minibars, and modern furnishings for a comfortable stay. The Courtyard Bar and Restaurant serves delicious meals and the hotel is conveniently located near various dining options.

Leisure and Business: Guests can unwind by the swimming pool, work out in the gym, or explore nearby attractions like Augrabies Falls National Park and Kgalagadi Transfontier Park. The hotel also features conference rooms for business meetings and functions.

Convenient Features: Enjoy Wi-Fi, private parking, river cruises, and proximity to Orange River Wine Cellars and the Namibian border. Book your stay at Protea Hotel Upington for a perfect blend of relaxation and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: UTN

Location

Guest Reviews

8.2
Based on 376 reviews
Cleanliness: 6.41
Service: 9.38
Location: 9.42
Room Quality: 7.37
Amenities: 8.4
Value for Money: 8.36
Food and Beverage: 7.41
Overall Experience: 8.88
W
Walters • extended_group • za
8
2026-10-15 • via Nuitee
A
Anne • couple • za
8
2026-10-12 • via Nuitee
P
Paul Gallimore • couple • za
8
Pros:

Staff was friendly

Cons:

They did a group braai for us. Meat was tough. So food was not great.

2026-10-12 • via Nuitee
B
Bronwyn • couple • za
10
Excellent, marvelous
Pros:

The breakfast was excellent

Cons:

Nothing at all everything was top standard

2026-10-11 • via Nuitee
J
Jacques • couple • za
8
It was a nice stay but Kimberley stay over would gave been better for our journey
Pros:

Breakfast

Cons:

Location

2026-10-11 • via Nuitee
J
Joao • couple • pt
8
Very good stay
Pros:

The staff exceeded our expectations. The room were for sure an upgrade.
They were very attentive and friendly maybe because of the bad experience we had one week before

2026-10-08 • via Nuitee
M
Mia • couple • na
10
2026-10-07 • via Nuitee
L
Leonie • solo_traveller • za
8
2026-09-15 • via Nuitee
G
Gouws • couple • za
9
Really enjoyable
Pros:

Excellent breakfast. Large selection. Bacon exceptional and eggs baked to perfection.

2026-09-15 • via Nuitee
O
Obakeng • couple • za
10
2026-09-15 • via Nuitee
R
Rita • couple • za
6
For the amount spent and the room we stayed in it was not worth it.
Pros:

Our dinner was excellent

Cons:

The fact that on Booking.com the amount reserved was R1117 for 2 adults breakfast included, but upon reaching the hotel the amount charged was R2117?

2026-09-14 • via Nuitee
N
Norbert-K • solo_traveller • de
8
Gutes Hotel für eine Nacht
Pros:

Gutes Hotel für eine Übernachtung. Zimmer sind groß. Gutes Frühstück Buffet.

Cons:

Wir mussten das erste Zimmer ablehnen, da es zum Parkplatz lag und eigenartig roch.

2026-09-14 • via Nuitee
E
Eden • solo_traveller • za
1
2026-09-13 • via Nuitee
S
Siseko • solo_traveller • za
9
Pros:

The food is absolutely amazing. The location of the property is also really really good and convenient.

Cons:

Nothing. Everything was to my satisfaction.

2026-09-12 • via Nuitee
H
Hugo • solo_traveller • za
8
Enjoyable, will return soon.
Pros:

Friendly professional staff. Clean facility, good food.

Cons:

Could not check in earlier than 14h00.

2026-09-10 • via Nuitee
G
Gbc Petroleum • solo_traveller • za
10
2026-09-08 • via Nuitee
K
Karin • couple • za
9
Good location, secure parking, good restaurant and clean and comfortable.
Pros:

Excellent location for anybody passing through Upington on their way to the Kgalagadi.

2026-09-07 • via Nuitee
C
Clevents • solo_traveller • za
7
Pros:

Perfect

Cons:

N/A

2026-09-07 • via Nuitee
K
Kgolagano • solo_traveller • za
10
Different location, classic hotel, still winning
Pros:

I liked the set up of the room. I liked the view from the room. I liked the showers water temperature. It was hot but not burning your skin hot. I like that they give you sanitary bags. I liked the air conditioner in each room.

Cons:

I didn't like how the desk didn't have its own chair. The mini couches are practical to a certain extent.

2026-09-06 • via Nuitee
N
Njabulo • couple • za
10
2026-09-06 • via Nuitee