Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Lift / Elevator
Airport shuttle
See all facilities

Review Highlights

Pros:
Excellent location close to beach and attractions
Friendly and helpful staff (multiple mentions)
Some rooms described as exceptional and well-equipped
Lavita Spa praised
Coffee shop / cafe with good food
Cleanliness noted by several guests
Good accessibility to local places
Value for money noted by a number of reviewers
Convenient setting for groups/friends and special occasions
Tasty breakfasts reported
Cons:
Reports of cockroaches (ground floor stay)
No Wi‑Fi / No parking mentioned by guests
Construction/lift renovation noise during stay
Room issues: small size, lack of expected sea view
Breakfast payment policy complaints (forfeited days)
Room comfort issues: smelly blanket, AC not cooling, poor door insulation
Bathroom problems: open shower layout, water on floor, slippery tiles, fluctuating shower temperature
Unfriendly reception and some poor restaurant service instances
Appliances problems reported (freezer not working)
Noise for rooms adjacent to reception / poor sound insulation

Categories

Cleanliness
7.4
Mixed reports: several guests praised general cleanliness, but there are concrete negative mentions (cockroaches on ground floor, smelly blanket, shower/water issues, ventilation/odour concerns and a non-working freezer) leading to a below-target cleanliness score.
Service
8.6
Generally praised staff across multiple languages (friendly, helpful, attentive), though there are isolated negatives (unfriendly reception, restaurant service issues); overall positive service impression.
Location
9
Consistently highlighted as a major strength (superb/proximity to beach, great accessibility, close to shops and attractions), warranting a strong rating.
Room Quality
7.8
Mixed: some guests called the room exceptional, while others reported small rooms, lack of expected sea view, noisy placements (next to reception), AC not cooling and layout issues (open shower), producing a modestly below-target score.
Amenities
8.4
Positive mentions for spa, coffee shop, venue facilities and well-equipped units; some negatives include no Wi‑Fi/parking for some guests and lift renovations, but overall amenities are viewed favorably.
Value for Money
8.3
Many guests felt the stay met expectations and budget, and one review explicitly called out value for money; isolated complaints (breakfast forfeiture) balance out to the target rating.
Food and Beverage
8.1
Cafe and breakfasts received positive comments (tasty breakfasts, good cafe food), though there were service issues in the restaurant and a complaint about breakfast payment policy, leaving a slightly above-average score.
Overall Experience
8.8
Overall sentiment is positive with multiple glowing endorsements (fantastic, recommended, wonderful anniversary experience), tempered by some operational and room-specific issues; results in an above-target overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 15:28

Property Description

Beachfront Self-Catering Accommodation
Experience the ultimate beach getaway at Riviera Suites, located just steps away from Sea Point. Each fully equipped unit features a kitchenette, allowing you to savor your favorite dishes. Select rooms even offer a furnished balcony for alfresco dining with a view of the ocean.

Convenient Services and Amenities
Enjoy the convenience of a 24-hour front desk, airport shuttle service, and a tour desk to enhance your stay. The shuttle to V&A Waterfront right across the resort makes exploring the area a breeze.

Ideal Location and Accessibility
With Cape Town's city center a short drive away, Riviera Suites offers the perfect blend of relaxation and city life. Limited parking is available for your convenience, ensuring a stress-free stay. Book now for an unforgettable beach retreat at Riviera Suites.

Important information:

Renovation work will be done from Jun 1, 2026 to Oct 1, 2026
The following facilities will be closed:
Parking area
Elevator

Please note that the elevator and parking will be unavailable from (01 June 2026) to (01 October 2026). During this period, guests must use the stairs and outside parking).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CPT

Location

Guest Reviews

8.3
Based on 662 reviews
Cleanliness: 7.4
Service: 8.6
Location: 9
Room Quality: 7.8
Amenities: 8.4
Value for Money: 8.3
Food and Beverage: 8.1
Overall Experience: 8.8
H
Happiness • family_with_children • sz
10
My stay was amazing. Professional staff, restaurant serving nice meals.
Pros:

The property is exceptional good

Cons:

The carpet is not smelling good. Worse the room doesn't have windows.
The iron kept tripping off the lights

2026-09-10 • via Nuitee
H
Hermione • couple • au
9
Great value, perfect location, helpful staff
Pros:

Great location and staff were wonderful.
Felt safe walking around the area.
The lovely lady on reception Cindy managed to check us in early which was really appreciated after a long flight from Australia.

Cons:

The lift was down for maintenance so had to walk up 6 flights of stairs to our room. However staff helped us with our bags.

2026-09-10 • via Nuitee
L
Ludvig • couple • se
4
Okej, men inte bra.
Pros:

Sköna sängar och bra läge vid stranden och nära till hopp on hopp off bussarna

Cons:

Mycket dålig service på personalen, smutsiga sängkläder och handdukar ibland, samt inte så bra städat.

2026-09-05 • via Nuitee
N
Nadia • couple • ie
1
Choose another hotel, run away from this one.
Pros:

Nothing.

Cons:

I usually don’t write reviews, but this one deserves my time. Horrible experience. First, you arrive and there’s nowhere to park, even though they claim to have parking. Cars are piled up at the hotel entrance and the avenue is extremely busy. So you end up leaving your car on the street.

At 7:00 PM you go to your room, but it’s still messy from the previous guest. You have to leave and wait for them to clean it. Minutes later they say it’s ready, but how can anyone properly clean a room and bathroom in just minutes? Fine… you go in, then check the pool, but the water is almost cold. Forget the pool, you try the bathtub: brown water. Then the shower: hot water runs out after two minutes.

You try calling reception using the numbers they gave you: invalid. You try other numbers: nothing. Finally, cold and frustrated, you get dressed and go to reception. Instead of investigating, the staff member doesn’t believe the hot water is gone and insists on checking himself. He sees the dirty water in the tub, no hot water in the sink or shower, and just says: “It will be fixed tomorrow morning.” 😡

Next morning: bathtub still has brown water, shower works, so you take a bath. At breakfast, you ask again about the dirty bathtub water and they say they’ll fix it. You then ask how breakfast works, since it’s in a café open to the public inside the hotel. Answer: “Go to the café and order.” You go, give your room number, ask again how it works. Answer: “Here’s the menu, you can order drinks and breakfast dishes.” Fine, you order, eat, thank them, get up to leave, but they say wait, print a bill and charge extra. Wait, what? No one told you there was a limit. They show a paper only they have, saying the room allowance is 260 ZAR. You ask why this wasn’t explained at reception or when you asked, and no one answers. You pay, and you were scammed.

Back in the room, bathtub water still dirty (they didn’t even bother to check).

2026-09-05 • via Nuitee
B
beauty • solo_traveller • za
10
2026-09-04 • via Nuitee
N
Nutakor • solo_traveller • za
10
Good 👍
Pros:

Yes

Cons:

All

2026-09-02 • via Nuitee
E
Edilson • couple • mz
7
2026-09-02 • via Nuitee
A
Aymey • solo_traveller • za
8
2026-09-01 • via Nuitee
V
Vusumzi • couple • za
10
Pros:

I was exceptional, enjoyable and exciting

Cons:

Im happy with the way things are

2026-09-01 • via Nuitee
N
Nerea • couple • za
9
Excelent
Pros:

Everything was perfect n in order I Loved all about the first group n my partner adored the choice we made. And we planning to come back soon.

Cons:

The breakfast serving wasn't as wed expected, we thought we gonna we a self serving station n wasn't easy to know whats in the menu at the restaurant.

2026-08-28 • via Nuitee
K
Kribesheni • solo_traveller • za
10
Pros:

Excellent location. Beautifully renovated rooms. Loved the big TV.

Cons:

There is only 3 parking bays. It's allocated on a first come first basis. However, you are not guaranteed a parking bay when you return.

Please note that there are no lifts at the moment. It's in the process of being installed.

2026-08-24 • via Nuitee
D
Deb • couple • us
8
Ok
Cons:

Going up all the stairs because elevator was being repaired. We were notified but it was still hard for us. 73 and 76.

2026-08-22 • via Nuitee
K
Khumalo • solo_traveller • gb
10
The hotel was way better than in pictures: clean, modern and loved the aesthetics in my room. The staff was super friend
2026-08-20 • via Nuitee
C
Carla • solo_traveller • nz
7
2026-08-19 • via Nuitee
S
Samia • extended_group • sa
8
Pros:

الاطلاله والموقع

Cons:

لابد من متابعه النظافه والالحاح لطلب قاروره ماء الشرب والمناديل والمطعم يزود السعر في الفاتوره لابد من مراجعه الاسعار من وراءهم

2026-08-18 • via Nuitee
S
Samia • extended_group • sa
10
Pros:

الموقع والإطلالة كانت جميله جدا

Cons:

لابد من متابعه النظافه والالحاح لطلب قاروره ماء الشرب والمناديل والمطعم يزود السعر في الفاتوره لابد من مراجعه الاسعار من وراءهم

2026-08-18 • via Nuitee
S
Samia • couple • sa
8
Pros:

الاطلاله والموقع ممتاز

Cons:

لابد من متابعه النظافه والالحاح لطلب قاروره ماء الشرب والمناديل والمطعم يزود السعر في الفاتوره لابد من مراجعه الاسعار من وراءهم

2026-08-18 • via Nuitee
M
Michele • solo_traveller • za
7
2026-08-16 • via Nuitee
I
Itani Israel • solo_traveller • za
10
Always keep it up.
Pros:

The way was friendly and the cleanliness in the room.

Cons:

Not receiving my brakefast

2026-08-15 • via Nuitee
N
Noxolo • couple • za
10
2026-08-15 • via Nuitee