Ramada by Wyndham Oklahoma City Airport North

People “living” there, and the old bitter small man working at 4am, that hates guests. What an inhospitable little troll. I will Never stay at Ramada IKC again.

Everything. Bedbugs in my first room which they had someone staying in the next night… I have video proof. The next room had no dead bolt and my door was left open while I was gone at one point and was told the cameras could only be checked by management. Worst of all, the customer service from Jeff. When I arrived, there was a shift change and he said it would be a minute. I sat in the lobby for 15 minutes speaking with Booking.com because I was a day late for my multi day reservation. They called Jeff and he said there was no one there under my name to which I said I was sitting right there. Because they could not charge my account the first night they canceled the reservation. Then he hung up on the Booking.com agent. The next day, I stated, I lost my charger in the previous room. The night staff looked through the Lost and Found bin, but it wasn’t there. The next day I asked Jeff to look and he said they didn’t provide that service. I pointed out where the Lost and Found was, and he pulled out one charger and would not let me look at any other others… he left me at the front desk again to scold another guest before that and I stated it was not good customer service to leave people at the desk unattended like he did the first night and he told me not to tell him how to do his job. Also there’s a fee for everything. $16 fee per night per pet. $10 charge to bring breakfast back to your room. Also, if you bring any guests by your room 9pm-9am you get charged $50 per person.

The first room they gave me smelled mouldy. The second room was also discusting but they wouldn’t give me another room. The ceiling fan was shaking and really loud. The light in the corner of the room was strobing really fast. The bathroom door was falling off the wall. The shower curtain rod was broken and falling off. The floor of the tub was gross. The room was discusting. I’m attaching photos. Wyndham hotel chain should be embarrassed they put their name on this hotel. One more thing. The had the nerve to take a $50 breakage deposit you don’t. Get back for about 2 weeks.

Tiny ants on the table and roaches in the bathroom, dirty (mold) shower curtain I kindly asked the person at the front desk if he had a clean one he stated “we probably don’t, I will check & give your room a call” which he never did so I went and bought me one just to shower, maybe it was just the 1st floor experience because I’ve stayed here before and had no issues then I was on the 3rd floor

Old, poorly maintained rooms.

I don’t like that in the hallways were extremely hot. The rules are nasty. It was bedbugs on the pillows and stuff. He didn’t want to help us or see the videos when we try to compromise. I see those keeping peoples deposits or some of.

Everything. I was told that I had to pay an extra $150 for deposit because of my ESA but even my paperwork showing that I was supposed to have an ESA they didn't care to hear it see it nothing he was rude he was hateful I was already upset and all he did was make everything worse the breakfast said breakfast buffet but yet there was no meat whatsoever there was just some powder eggs some bread and jelly but no toaster biscuits and gravy but it's a white pepper gravy and waffle waffles. The place was dirty half the time our keys wouldn't even work to let us in the building we had to walk all the way around for one end of the building to the other just to walk all the way around to the other end of the building where we were at I asked for a bottom floor and there was plenty bottom floors open but they stuck us upstairs anyway which whatever I would always turn my towels in but never get none returned and I would set my trash out but never get no trash bags back and I finally had to go down and ask for some trash bags and towels and the guy made me feel like such crap that I didn't go back down there again I just went and bought my own towels and went and bought my own toilet paper and that is just not OK to treat somebody so bad that they don't even wanna go ask for the amenities that I'm supposed to have you know like toilet paper. And it's for the room was very dirty I have blonde hair my husband has no hair and yet we found long black hair on our bed long black hair in the freezer right along with blood it looks like maybe it was all disgusting and the guy told me that I could go to Booking.com to get my money back but I'd have to wait 7 to 10 days well I just spent all my money and he knew that so I had no choice because if I would've asked for a refund I would've had to wait a week in my car

The facility was dirty, the trash in the hallway was overflowing and smelled like old menstrual pads. And oh yeah... there were need bugs! My night clerk refused to call the manager saying he was out of the country, but would be in tomorrow morning at 8am. Said he couldn't help me book with a sister location then told me to come back around 10 to talk to the manager.

The staff