Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great staff
Good location
Value for money
Cleanliness generally acceptable
Cons:
Noise issues in rooms
Cleanliness could improve
Parking challenges

Categories

Cleanliness
7.9
Some reviews indicated issues with cleanliness, suggesting room for improvement.
Service
9.1
Multiple reviews highlighted the friendliness and helpfulness of the staff.
Location
9.1
Numerous mentions of great location near attractions and transport.
Room Quality
8.1
Some rooms noted as slightly dated or with uncomfortable mattresses.
Amenities
8.6
General satisfaction with the available amenities but noted room for upgrades.
Value for Money
8.5
Guests found pricing to be reasonable given the location and service.
Food and Beverage
8.8
Positive feedback on breakfast options and restaurant quality.
Overall Experience
8.7
Overall positive sentiments, with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:25

Property Description

Prime Location with Stunning Views
Located overlooking the Calatrava Bridge on the River Nervión, Hotel Conde Duque Bilbao offers a prime city-centre location just 750 metres from the renowned Guggenheim Museum.

Luxurious Amenities for Guests
Guests can enjoy a range of amenities including free access to the fitness centre and sauna, complimentary WiFi throughout the property, and modern rooms equipped with Smart TVs, central heating, and air conditioning. The private bathrooms are stocked with free toiletries and a magnifying mirror for added convenience.

Delicious Dining Options and Additional Services
Indulge in a daily breakfast buffet, savor local dishes at the Campo Volatín restaurant, and take advantage of services such as luggage storage, laundry facilities, and a business centre during your stay.

Book your stay at Hotel Conde Duque Bilbao now to experience luxury and convenience in the heart of Bilbao!

Important information:

Please note that the restaurant is open from Monday to Friday and is closed at weekends.

When booking more than 5 rooms, different policies and additional supplements may apply.

License number: H.BI.00309Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CFE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 21 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 5839 reviews
Cleanliness: 7.9
Service: 9.1
Location: 9.1
Room Quality: 8.1
Amenities: 8.6
Value for Money: 8.5
Food and Beverage: 8.8
Overall Experience: 8.7
M
Marguerite couple ch
10
Pros:

The location was perfect , it was very clean the breakfast was great with very friendly helpful staff.
There was also very secure parking underground .a very good experience and place to stay I highly recommend it.

2026-07-04 via Nuitee
M
MARIA couple it
10
Entusiasmante
Pros:

Tutto

Cons:

Niente

2026-07-04 via Nuitee
P
Pagano solo_traveller it
9
Pros:

Camera spaziosa e location strategicamente perfetta per la visita della città

2026-07-04 via Nuitee
T
Tamara solo_traveller es
8
Pros:

La localización es excelente. La habitación amplia y limpia.

2026-07-04 via Nuitee
C
Catalina María couple es
9
Estadía muy buena en el corazón del Bilbao
Pros:

Nuestra estadía estuvo muy bien, la atención de personal excelente, todos super amables y predispuestos para dar información sobre la ciudad, sitios turisticos y recomendaciones. LAs instalaciones del hotel si bien son antiguas están muy bien, la habitación super grande y los espacios comunes también. El desayuno muy completo.

2026-07-03 via Nuitee
M
Malgorzata solo_traveller pl
10
2026-07-03 via Nuitee
S
Sylvie solo_traveller fr
9
Idéal pour découvrir Bilbao
Pros:

Hôtel confortable très bien situé pour découvrir Bilbao. Buffet petit déjeuner copieux. Personnel agréable.

2026-07-03 via Nuitee
L
Laura family_with_children es
7
Very good location, nice staff, clean but the amenities a bit old
Pros:

The location is perfect

Cons:

The water in the shower is not working well, it is either cold or super hot

2026-07-02 via Nuitee
K
Krisztina solo_traveller hu
9
2026-07-02 via Nuitee
M
Martin solo_traveller de
8
Pros:

Das Hotel liegt sehr günstig direkt an der Zubizuri-Fußgängerbrücke. Altstadt und Guggenheim-Museum sind fußläufig erreichbar. Zimmerausstattung, Service und Frühstücksbuffet sind für ein 3***-Hotel absolut in Ordnung.

Cons:

Die innenliegenden Zimmer haben eine Sichtschutz-Beklebung der Fenster, damit man den gräßlichen Innenhof nicht sieht. Stört beim Schlafen allerdings auch nicht.

2026-07-01 via Nuitee
J
Jorge couple es
9
Hotel cómodo y tranquilo
Pros:

Todo muy bien. El personal del hotel fue muy amable, y la habitación era amplia y luminosa. El hotel está en una zona muy tranquila, no muy lejos del casco antiguo y a dos pasos de Abando.

Cons:

Por poner una pega, el aislamiento entre habitaciones no es óptimo, se podían oír perfectamente las conversaciones de la habitación de al lado.

2026-07-01 via Nuitee
P
Pavol solo_traveller sk
8
2026-07-01 via Nuitee
H
Harriet couple gb
10
Warm welcome and good bike storage
Pros:

Great position on the river between the old and new town. The staff were so friendly and helpful . Good breakfast. Good bike storage

2026-07-01 via Nuitee
M
Maurizio couple it
7
Pros:

La posizione è buona e la hall è ben climatizzata ( siamo stati ospitati in un momento di caldo eccezionale, che ci ha fatto apprezzare questo aspetto);
inoltre il bar-ristorante è comunicante con la hall e risulta comodo per uno spuntino o una bibita durante il giorno.

Cons:

La moquette dei corridoi è davvero molto datata e rende sensazioni olfattive stratificate ;
la nostra stanza ( con vista molto parziale sul fiume) aveva dimensioni appena sufficienti;
Lo spazio per i bagagli molto limitato, il bagno molto datato, il condizionatore rumoroso e non graduabile rispetto alla velocità della ventola ( o acceso o spento).
Il garage ( fondamentale a Bilbao) raggiungibile a piedi: si suona per poter entrare a prendere l' ascensore, si suona per farsi aprire la porta quando si arriva al piano( meno 4) per prendere la macchina e si suona per farsi aprire il portone e uscire con l'auto.
Tutto molto buio e un pò opprimente: forse basterebbe dipingere il soffitto di bianco per migliorare la sensazione.

2026-07-01 via Nuitee
A
Antonio solo_traveller es
8
Pros:

El trato del personal y la ubicación

Cons:

La ducha. El agua sólo salía templada.

2026-07-01 via Nuitee
Y
Yaiza María solo_traveller es
10
Pros:

El trato del personal, muy atento en todo momento.

Cons:

Sería genial encontrar unos sandwiches fríos en las maquinas expendedoras, por si llegas tarde y esta todo cerrado por los alrededores.

2026-07-01 via Nuitee
K
Katie solo_traveller ie
8
Pros:

Great location, very nice staff, good to have a cafe onsite.

Cons:

Some parts of the shower and bathroom could benefit from renovation.

2026-06-30 via Nuitee
G
gite la grand cour solo_traveller fr
9
2026-06-29 via Nuitee
A
Arno solo_traveller nl
9
Pros:

Prima kamer met groot dakterras

Cons:

Extra bijbetalen voor het ontbijt
Ja kan niet dineren in het hotel

2026-06-29 via Nuitee
R
Raphaël extended_group ch
8
1 nuit à Bilbao
2026-06-29 via Nuitee