Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great staff
Good location
Value for money
Cleanliness generally acceptable
Cons:
Noise issues in rooms
Cleanliness could improve
Parking challenges

Categories

Cleanliness
7.9
Some reviews indicated issues with cleanliness, suggesting room for improvement.
Service
9.1
Multiple reviews highlighted the friendliness and helpfulness of the staff.
Location
9.1
Numerous mentions of great location near attractions and transport.
Room Quality
8.1
Some rooms noted as slightly dated or with uncomfortable mattresses.
Amenities
8.6
General satisfaction with the available amenities but noted room for upgrades.
Value for Money
8.5
Guests found pricing to be reasonable given the location and service.
Food and Beverage
8.8
Positive feedback on breakfast options and restaurant quality.
Overall Experience
8.7
Overall positive sentiments, with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:25

Property Description

Prime Location with Stunning Views
Located overlooking the Calatrava Bridge on the River Nervión, Hotel Conde Duque Bilbao offers a prime city-centre location just 750 metres from the renowned Guggenheim Museum.

Luxurious Amenities for Guests
Guests can enjoy a range of amenities including free access to the fitness centre and sauna, complimentary WiFi throughout the property, and modern rooms equipped with Smart TVs, central heating, and air conditioning. The private bathrooms are stocked with free toiletries and a magnifying mirror for added convenience.

Delicious Dining Options and Additional Services
Indulge in a daily breakfast buffet, savor local dishes at the Campo Volatín restaurant, and take advantage of services such as luggage storage, laundry facilities, and a business centre during your stay.

Book your stay at Hotel Conde Duque Bilbao now to experience luxury and convenience in the heart of Bilbao!

Important information:

Please note that the restaurant is open from Monday to Friday and is closed at weekends.

When booking more than 5 rooms, different policies and additional supplements may apply.

License number: H.BI.00309Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CFE

Location

Guest Reviews

8.6
Based on 6141 reviews
Cleanliness: 7.9
Service: 9.1
Location: 9.1
Room Quality: 8.1
Amenities: 8.6
Value for Money: 8.5
Food and Beverage: 8.8
Overall Experience: 8.7
A
ANDREA family_with_children it
10
Soggiorno perfetto!!!!
Pros:

POSIZIONE MERAVIGLIOSA

2026-08-29 via Nuitee
B
Bettina solo_traveller de
5
Pros:

Die zentrale Lage ist super.

Cons:

Die Matratzen waren sehr durchgelegen. Das Fenster ging zum Innenhof und war mit Folie beklebt. Für 2 Personen mit Koffern sehr beengt. Es hat nach verstopften Abfluss gerochen.

2026-08-29 via Nuitee
D
DAVID solo_traveller gb
7
Good location hotel
Pros:

The staff at front desk are wonderful. One lady in particular was outstanding. Always there to help. The location is perfect to access the city and it is not as noisy as some areas.

Cons:

Am not one to complain but the beds in our room seemed to make any aches and pains worse. Might only have been our room. Suggest if you pay for the 14 euro breakfast that you do get there early. It appears that they put one lot out and that is it. First morning after 9 a lot was gone. Starting going down at 8.

2026-08-29 via Nuitee
E
Eleanor solo_traveller ca
8
2026-08-29 via Nuitee
A
Alankrit extended_group in
10
2026-08-29 via Nuitee
M
MERCHE solo_traveller es
10
Pros:

La ubicación y las habitaciones con balcon.

2026-08-29 via Nuitee
A
Ariane solo_traveller ch
6
2026-08-29 via Nuitee
L
laura couple it
8
2026-08-28 via Nuitee
S
Stéphane couple fr
10
2026-08-28 via Nuitee
B
bertrand solo_traveller fr
9
Pros:

L'emplacement et gentillesse du personnel

Cons:

Climatisation difficile à régler

2026-08-28 via Nuitee
L
Laura couple uy
9
Habitaciones amplias, cómodas, en una zona tranquila y muy bien ubicada
Pros:

Habitaciones amplias, muy cómodas y renovadas.
Inicialmente nos dieron una habitación en el segundo piso, olía mucho a la comida que preparaban en el restaurante. Pedimos que nos cambiaran y lo hicieron inmediatamente, nos alojaron en el piso 7. Además de que ya no olía tanto a comida, era más iluminada, ya que ambas daban a un ducto interior.

Cons:

Lo que no me gustó fue que las habitaciones dan a un ducto, por lo tanto las de los primeros pisos son muy oscuras.
Otra cosa es que no tiene una pequeña nevera, en agosto es más que necesaria, llegar y tener algo fresco.

2026-08-28 via Nuitee
S
Sven family_with_children ee
8
Good location. Helpful staff.
Pros:

Very good location, just 5-7min walk from Guggenheim Museum. Helpful staff. Reasonably good breakfast (there is not much alternative coffees near-buy).

Cons:

No soundproof doors and hard floors in rooms and corridors. Rooms on street-side can be noisy.

2026-08-28 via Nuitee
J
Juan solo_traveller co
9
Buena ubicación para ir a la ciudad vieja
Pros:

La ubicación

Cons:

La puerta electrónica de mi habitación no estaba funcionando correctamente, había que jugar mucho con la tarjeta para que la leyera.

2026-08-28 via Nuitee
G
Grazia couple it
9
2026-08-28 via Nuitee
S
Segui couple es
7
Familiar
Pros:

su calidad precio y su ubicación

Cons:

Es verdad que en nuestro caso no pudimos utilizar mucho el aire acondicionado porque luego goteaba, pero por lo demás todo perfecto!

2026-08-27 via Nuitee
N
Nuria solo_traveller es
10
Fantástico
Pros:

Ubicación 10

Cons:

Todo fue perfecto

2026-08-27 via Nuitee
B
Beatriz solo_traveller it
10
Todo genial
Pros:

Personal amable y atento desde el primer momento.

Cons:

Hacia un poco de frío en la habitación, intenté regularlo pero no supe. No llamé porque casi no estuve en la habitación y dormí tapada. Ah me faltó minibar pero tienen máquinas expendedoras en el pasillo de la planta.

2026-08-27 via Nuitee
G
Ganna couple it
8
2026-08-27 via Nuitee
J
Judith couple gb
9
2026-08-27 via Nuitee
F
Fabrizio family_with_children it
10
2026-08-27 via Nuitee