The Rushmore Hotel & Suites; BW Premier Collection

Hotels
•
BW Premier Collection
8.2 (1159 reviews)
445 Mount Rushmore Road , Rapid City , us
+1 605-348-8300

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good breakfast
Cons:
Cleanliness issues
Misleading breakfast advertisement
Dated furniture

Categories

Cleanliness
7.55
The room was reported not clean and damp; however, some guests found the room clean.
Service
9.05
Many guests mentioned friendly and helpful staff.
Location
9.05
The location was frequently praised for its convenience.
Room Quality
8.05
Guests enjoyed comfortable beds and spacious rooms, despite some maintenance issues.
Amenities
7.05
Some amenities like breakfast were criticized for being misleading.
Value for Money
8.05
Many guests felt the hotel provided good value for the price.
Food and Beverage
8.55
Breakfast and bar services received positive remarks.
Overall Experience
8.25
Overall good experiences despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:14

Property Description

Luxurious Accommodations and Dining
Experience comfort and style at The Rushmore Hotel & Suites, where every room comes equipped with modern amenities such as free WiFi and a 40-inch flat-screen TV. Indulge in organic cuisine at the Enigma Restaurant or sip on over 90 martinis at the 445 Martini Lounge.

Convenient Facilities and Services
Stay productive with access to the fitness center and business center during your stay. Need to recharge your electric car? No problem - we offer an electric car charging station on site.

Explore Historic Downtown Rapid City
Located just a short walk from Main Street Square, our hotel is the perfect base for exploring the vibrant business, entertainment, and shopping district. Don't miss out on nearby attractions like Mount Rushmore National Monument and Crazy Horse National Memorial. Book now for a memorable stay at The Rushmore Hotel & Suites.

Important information:

Please note that guests must be 21 years of age or older to check in to the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RAP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1159 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 8.05
Amenities: 7.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.25
F
Frances • extended_group • us
8
2026-07-25 • via Nuitee
A
Alex • solo_traveller • us
7
Only stayed there because of the downtown location. The price for the quality was just wrong.
Pros:

The location in the downtown was excellent. Free parking.

Cons:

It’s very very old, well past the complete rip out and remodelling stage. The architectural style is best described as a ‘box’. Just knock it down and build something attractive.
The noise from every passing car is right in your room, starting from as early as 4:30am

2026-07-25 • via Nuitee
D
Denise • couple • us
5
Ok
Pros:

Nice hotel overall

Cons:

Too close to train. Beds and pillows were awful.

2026-07-23 • via Nuitee
F
F2758KLlesliem • Couples
2
Tacky, ugly, over priced and didn’t feel clean.
Pros:

We paid a bit extra for the chemical free version of their cleaning products. It was 345 for a single night. This hotel is waaaaay past its prime. Run down, tacky and over priced. The tub was gritty and the whole bathroom looked sad and yellowed. It’s just an old icky hotel. Stay anywhere else.

2026-07-22 • via Tripadvisor
W
Waltencir • family_with_children • us
7
Overall, it was a decent stay with a comfortable, renovated room, but the noise kept it from being a great experienc
Pros:

The room had been completely renovated, which was a nice positive. It was clean, the bed was very comfortable, the pillows were comfortable, and the shower was good.

Cons:

On the downside, the air conditioner was quite noisy, and we could also hear the train from the room, which made it difficult to get a good night’s sleep.

Breakfast was not included during our stay.

2026-07-19 • via Nuitee
L
Laura • couple • us
10
2026-07-16 • via Nuitee
R
Robert • couple • ca
8
2026-07-15 • via Nuitee
I
Inthecountry101 • Family • Payson, Arizona
2
Don't stay here.
Pros:

Old, Outdated, no pool, no breakfast. Worn looking and dirty outside area. No drive up check-in area. Low ceilings, cramped elevator exit space. Found dirty bathtub with older, worn bath tub fixtures. Toilet would not flush unless you held the handle down. Ice bucket had water in it and no plastic liner. Obviously not cleaned. Torn material on both benches at end of the bed. Large pipes along the upper wall and ceiling area. Called to have the tub cleaned and they couldn't get it clean. Too stained up. Hotel clerk told us since they fixed the problem so they didnt need to do more! I asked for a manager and told none were there until 11am the folliowing day. I had originally booked two nights. Checked out after one night! They charged over $200 a night! A disgrace! Don't stay here!

2026-07-12 • via Tripadvisor
J
jameso830 • Couples • Las Vegas, Nevada
6
Borderline Adequate
Pros:

We stayed here three nights as part of our Caravan tour. Rooms were good size but biggest issue was the AC was so noisy. When it comes on you can’t really watch TV. Beds are reasonable comfortable. Breakfast is same. Adequate but nothing to get excited for. Overall an adequate hotel but nothing that stands out as excellent.

2026-07-12 • via Tripadvisor
J
Jason • couple • gb
7
Expensive with free parking.
Pros:

Location & free parking.

Cons:

The rooms are dated. Shower door hadn’t been cleaned in a while, which was obvious.

2026-07-12 • via Nuitee
A
Andrea • family_with_children • de
2
Nicht zu empfehlen.
Pros:

Gar nichts. Schlechtestes Hotel auf der ganzen Reise. Schmutzig, laut.

Cons:

Ekelhaftes Badezimmer. Haare im Badezimmer. Bett wurde nicht gemacht. Es ist für mich unvorstellbar, wie man dieses Hotel empfehlen kann.

2026-07-12 • via Nuitee
B
Brock • solo_traveller • us
10
Really a comfortable and friendly place to stay and ideal for enjoying the Rapid City area in the evenings and close the
Pros:

Great location. Downtown shops and restaurants are right there. Hotel lobby with beautiful mosaic of Mount Rushmore on the floor. Rooms nice. Staff was super friendly and even gave a little packet of goodies for my dog

Cons:

There is a railroad route nearby and a couple of trains did pass through in the evening

2026-07-11 • via Nuitee
D
Daniel • couple • us
6
2026-07-08 • via Nuitee
L
Larry • family_with_children • us
8
It was ok
Pros:

Nice room and employees were good

Cons:

Not enough parking

2026-07-08 • via Nuitee
S
Sarah • couple • us
8
Ok-but a bit overpriced
Pros:

Good location-close to everything downtown.

Cons:

Room was ok-fairly comfortable and clean. No mini fridge in the room. No continental breakfast offered. Really felt overpriced for what is was.

2026-07-08 • via Nuitee
B
Branon • solo_traveller • us
4
Pros:

Great location in downtown. Close to shops and restaurants.

Cons:

Low ceilings made it feel very small. Shower was dark. Lighting was generally not great.

2026-07-06 • via Nuitee
A
Alessandro • solo_traveller • it
6
2026-07-05 • via Nuitee
L
Lance • solo_traveller • us
5
Pros:

The bed was very comfortable, super comfortable

Cons:

Turn off was a long hair on my towel before using anything in the room. The hotel has a microwave, but it's not accessible to guests. You have to give your food to desk staff to heat or warm. 🙄 You give ID verification before checking in, and I presented it when checking in. The person checking me in asked what my last name 😐, the other staff member, assisted and told them my last and gave me my key card. The room was decent with a good view. The hair made me question how clean the room really was.

2026-07-05 • via Nuitee
K
KristinC536 • Couples • New Port Richey, Florida
10
Great location and hotel
Pros:

Hotel is nice and clean. Staff was great. First hotel I've been to in forever that didn't have a refrigerator in room. This is a travel location so is very surprising. We have dietary needs and bring our own food. Staff gave us one for free which was appreciated. One negative is smoking table is right outside front door and you have to go past it to get to parking lot. Moving it away from there would be appreciated.

2026-07-03 • via Tripadvisor
H
Hailey • solo_traveller • us
10
Pros:

Clean and nice staff

Cons:

Nothing bad to say

2026-07-03 • via Nuitee