Country Inn & Suites by Radisson, San Antonio Medical Center, TX

Hotels
•
Country Inn & Suites by Radisson Americas
6.5 (615 reviews)
8318 West Interstate 10 , San Antonio , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Convenient location
Cons:
Dirty rooms and carpets
Rude staff behavior
Broken amenities

Categories

Cleanliness
4.25
Multiple reviews mention unclean carpets, bad odors, and dirty rooms.
Service
7.25
Some reviews highlight friendly staff, but there are mentions of rude behavior from reception.
Location
7.25
Location is generally appreciated; however, the presence of strong odors affects the overall perception.
Room Quality
5.25
Rooms reported with issues like uncomfortable smells, broken amenities, and cleanliness problems.
Amenities
7.25
Amenities were basic, but some guests appreciated breakfast options.
Value for Money
6.25
Given the issues, many guests felt that the price was not justified.
Food and Beverage
8.25
Breakfast received positive feedback in several reviews.
Overall Experience
6.25
Overall experience was marred by cleanliness issues despite some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:54

Property Description

Convenient Location in San Antonio

Modern Amenities for Comfort

Delicious Continental Breakfast

Experience comfort and convenience at Country Inn & Suites by Radisson, San Antonio Medical Center, TX. Enjoy a range of modern amenities including an outdoor pool, free WiFi, and a fitness center. The hotel's express check-in and check-out make your stay hassle-free. Relax in non-smoking rooms equipped with air conditioning, flat-screen TVs, and free toiletries. Start your day with a delicious continental breakfast. Located near popular attractions like The Alamo and Ripleys Believe It Or Not Museum, this hotel is the perfect choice for your stay in San Antonio. Book now and make the most of your visit!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.5
Based on 615 reviews
Cleanliness: 4.25
Service: 7.25
Location: 7.25
Room Quality: 5.25
Amenities: 7.25
Value for Money: 6.25
Food and Beverage: 8.25
Overall Experience: 6.25
K
Kathleen • solo_traveller • us
1
I couldn’t stay there because it was so bad.
Pros:

The front desk guy completely understood . He tried to give me another room but it was just as bad. It was very hot so he turned on the air . When he did the air came out like mildew . I’m highly allergic to mold so I could not stay. It was disguised .

Cons:

Nothing

2026-06-06 • via Nuitee
M
Moyers • solo_traveller • us
10
2026-05-30 • via Nuitee
E
Elusai • couple • us
8
2026-05-21 • via Nuitee
G
Geraldine • solo_traveller • us
8
Pros:

Service and breakfast. Great staff.

Cons:

Floors and carpet in rooms and hallways are sooo dirty. Needs cleaning

2026-05-19 • via Nuitee
V
Veronica • solo_traveller • us
9
Pros:

The comfort and very clean

Cons:

N/a

2026-05-09 • via Nuitee
M
Melissa • solo_traveller • us
2
Uncomfortable
Pros:

It was at a good location

Cons:

I had the first room next to the ice machine so we heard it all night plus all the noise in the lobby from the people coming in. The bed had a dip that was uncomfortable. Then to shower we couldn’t get the shower to turn on.

2026-05-08 • via Nuitee
R
Rachel • solo_traveller • us
4
Family friendly
Pros:

Staff and breakfast top notch. Really enjoyed the outdoor patio.

Cons:

My TV screen was actually broken. Remote didnt work for the 1/2 of the screen that did work. The bathroom floor was also not cleaned properly. Pool was in rough condition. Would stay again even though I had a few issues I did not address them.

2026-05-07 • via Nuitee
C
crystal • family_with_children • us
10
2026-05-02 • via Nuitee
G
Glen • couple • us
1
2026-05-01 • via Nuitee
G
Graciela • family_with_children • us
10
2026-04-28 • via Nuitee
O
Oscar Francisco • solo_traveller • us
9
2026-04-25 • via Nuitee
E
Edward • solo_traveller • us
5
2026-04-24 • via Nuitee
F
Farah • extended_group • ca
5
Pros:

Quite and Friendly stuff

Cons:

The Carpet is not clean And the sink broken

2026-04-23 • via Nuitee
A
Atlantida • solo_traveller • us
8
Okay
Pros:

Quiet

Cons:

Room was small

2026-04-20 • via Nuitee
S
Shelby • couple • us
10
2026-04-11 • via Nuitee
B
Beatriz • couple • us
10
2026-04-09 • via Nuitee
G
Garcia • family_with_children • us
1
Pros:

Nothing, trucks get broken into in the middle of the night not a safe hotel. Cameras outside are fake and just for looks they don’t work.

Cons:

Nothing, trucks get broken into in the middle of the night not a safe hotel. Cameras outside are fake and just for looks they don’t work.

2026-04-06 • via Nuitee
L
Lissa • solo_traveller • br
3
Bem abaixo da expectativa
Cons:

Limpeza, manutencao e localização

2026-03-29 • via Nuitee
E
Elizabeth • family_with_children • us
1
Pros:

I would not stay at this location if I was you I read the reviews saying it had mold on the roof and the carpets were dirty but not only that the room smelled horribly musty and my daughter got bitten by bugs she has both her hands with atleast 30 bites on both arms her whole right side of the neck bitten by bugs and her ankles she had an allergic reaction to the bed bugs and got super horrible bites all three of my kids and me got bites on our arms and ankles but the bite marks showed up on us 3 days later but my youngest got a horrible allergic reaction to the bugs that she ended up at the er Lora the receptionist was zero compassionate about it and when I complained she proceeded to say why didn’t you tell me this morning when the bite marks showed up on the second night before noon and refused to refund my two remaining nights and wanted me to stay there a third night with a room full of bed bugs !!worst experience of my life during a vacation but I learned my lesson never again will I stay at a hotel that smells musty as this is an indicator that there’s bed bugs present also the hallways smell like poop and the other receptionist said that they were having problems with the sewer and that the smells goes away in the morning so from 6 pm till like 3 am the whole entrance to our room smelled like poop we stayed at room 112 don’t stay here I read that bed bugs leave black marks on the wall from the digested blood so the black mold on the ceiling is liking digested blood from the bed bugs this hotel needs to be closed now I have were all bitten by bed bugs and I have a bigger problem now that I have to make sure I throw out my belongings I took so my home doesn’t get infested

Cons:

Bed bugs here stay away if you don’t want to bring them back to your home

2026-03-17 • via Nuitee
C
Chanel • family_with_children • us
5
Pros:

The beds were comfy and the distance to places was good.

Cons:

One room had no ac (broken) and there were mold spots in the shower. The carpet had crumbs in certain areas/could be replaced with new carpet. The pool was unavailable. Some pictures were a bit deceiving.

2026-03-16 • via Nuitee