Hotel Casa Monarca

Hotels
9.2 (198 reviews)
303 Calle 7 Sur , Puebla , mx

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Great location
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
8.05
Mixed feedback regarding cleanliness, with some complaints about dirty sheets and towels.
Service
9.55
Majority of guests praised the helpfulness of the staff, although there were some negative comments about reception.
Location
9.75
Reviewed favorably for its proximity to the center and restaurants.
Room Quality
9.05
Generally comfortable and well-designed, but some rooms had issues like strong odors or lack of windows.
Amenities
9.05
Limited amenities available, but those that are present are well-rated.
Value for Money
9.05
Perceived value aligns well with guests' expectations for the hotel tier.
Food and Beverage
9.55
High praise for food quality in the café, although breakfast inclusion varies.
Overall Experience
9.55
Overall positive experiences reported, with little major complaint from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:53

Property Description

Luxurious Accommodation
Hotel Casa Monarca offers 4-star accommodation in the heart of Puebla, boasting air-conditioned rooms with free WiFi and modern amenities. Each room features a flat-screen TV, satellite channels, and a safety deposit box for your convenience.

Convenient Location
Located within close proximity to Acropolis Puebla and Biblioteca Palafoxiana, Hotel Casa Monarca is the ideal choice for travelers interested in exploring the cultural and historic attractions of the city. Additionally, the hotel offers easy access to the Puebla Convention Centre and Estrella de Puebla.

Personalized Service
Experience top-notch hospitality at Hotel Casa Monarca, where the friendly reception staff is always ready to offer valuable tips and assistance to make your stay memorable. Book now and indulge in a luxurious stay at Hotel Casa Monarca.

Important information:

Parking fee may apply if your arrival is after 10 pm.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 198 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.75
Room Quality: 9.05
Amenities: 9.05
Value for Money: 9.05
Food and Beverage: 9.55
Overall Experience: 9.55
J
Jimenez • extended_group • mx
10
2026-07-03 • via Nuitee
A
Aguirre Muñoz • couple • mx
10
Excelente
Pros:

Desde que entras al hotel se siente la calidez

2026-06-28 • via Nuitee
F
Francisco Javier • couple • mx
10
Muy cómodo, céntrico, lindo.
Pros:

Las instalaciones, la cama, la comodidad.

Cons:

La joyería que venden sólo se puede pagar en efectivo

2026-06-22 • via Nuitee
G
GUADALUPE • solo_traveller • mx
9
2026-06-22 • via Nuitee
J
Jesus • family_with_children • mx
10
2026-06-07 • via Nuitee
H
Hector Hugo • solo_traveller • mx
10
Pros:

Ubicación

Cons:

No hay estacionamiento cerca

2026-06-06 • via Nuitee
V
Valeria • couple • fr
7
Bene per soggiorno di massimo due giorni
Pros:

Posizione comoda per raggiungere la piazza centrale
Prezzo corretto

Cons:

Le camere senza finestra sono un po’ claustrofobiche ed umide

2026-06-05 • via Nuitee
S
Sandra • couple • us
8
2026-05-26 • via Nuitee
M
Mauricio • solo_traveller • mx
10
Excelente atención y servicio
Pros:

Las instalaciones muy bonito, super limpio , el personal muy atento y amables todos .
La comida del restaurant deliciosa .

2026-05-04 • via Nuitee
V
Vazquez • solo_traveller • mx
10
2026-05-04 • via Nuitee
• couple • mx
8
2026-04-25 • via Nuitee
M
Miguel • couple • mx
9
Muy buen hotel
Pros:

Muy buena calidad precio, limpio y en buena zona

Cons:

El estacionamiento está relativamente lejos, llegué con una lesión en el pie y generó algunos problemas con el Estacionamieto

2026-04-21 • via Nuitee
F
Francisca • solo_traveller • cl
9
Muy buena estancia
Pros:

Es central, es bonito, es tranquilo

Cons:

El shampoo y esas cosas podrían ser mejores

2026-04-20 • via Nuitee
C
Carina • solo_traveller • de
10
2026-04-19 • via Nuitee
D
Daniel • couple • mx
10
Buena ubicación y muy cómodo.
Pros:

Está excelente.

Cons:

La falta de estacionamiento, aunque lo llevan por ti estaría bien que tuvieras un lugar aunque sea para poder bajar tus maletas. Pero lo compensa lo cómodo del hotel y la ubicación.

2026-04-17 • via Nuitee
C
constance • family_with_children • de
8
Pros:

Größe des Zimmers

2026-04-06 • via Nuitee
L
LAURA • family_with_children • mx
9
2026-04-01 • via Nuitee
L
Lozano Aburto • family_with_children • mx
10
Muy placentera
Pros:

Todo

2026-03-21 • via Nuitee
T
thelma Lizzeth • family_with_children • mx
10
Pros:

La cama y la cercanía

Cons:

Que el baño no tiene ventana para abrir

2026-03-16 • via Nuitee
M
Martha • couple • de
9
Pros:

Kleines, fast unscheinbares Hotel. Sehr ruhig, freundliches Personal. Hier würde ich jederzeit wieder übernachten.

Cons:

Alles bestens.

2026-03-07 • via Nuitee