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Facilities
Property facilities
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Health or beauty spa nearby
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Parking
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Non-smoking rooms
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Air conditioning
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Family rooms
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Luggage storage
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Non-smoking throughout
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Shared lounge/TV area
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Grocery deliveries
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Internet access
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Housekeeping on request
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Health or beauty spa nearby
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Hotel Casa Monarca offers 4-star accommodation in the heart of Puebla, boasting air-conditioned rooms with free WiFi and modern amenities. Each room features a flat-screen TV, satellite channels, and a safety deposit box for your convenience.
Convenient Location
Located within close proximity to Acropolis Puebla and Biblioteca Palafoxiana, Hotel Casa Monarca is the ideal choice for travelers interested in exploring the cultural and historic attractions of the city. Additionally, the hotel offers easy access to the Puebla Convention Centre and Estrella de Puebla.
Personalized Service
Experience top-notch hospitality at Hotel Casa Monarca, where the friendly reception staff is always ready to offer valuable tips and assistance to make your stay memorable. Book now and indulge in a luxurious stay at Hotel Casa Monarca.
Parking fee may apply if your arrival is after 10 pm.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Private parking is possible at a location nearby (reservation is needed) and charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 7 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
Ubicación
No hay estacionamiento cerca
Posizione comoda per raggiungere la piazza centrale
Prezzo corretto
Le camere senza finestra sono un po’ claustrofobiche ed umide
Las instalaciones muy bonito, super limpio , el personal muy atento y amables todos .
La comida del restaurant deliciosa .
Muy buena calidad precio, limpio y en buena zona
El estacionamiento está relativamente lejos, llegué con una lesión en el pie y generó algunos problemas con el Estacionamieto
Es central, es bonito, es tranquilo
El shampoo y esas cosas podrían ser mejores
Está excelente.
La falta de estacionamiento, aunque lo llevan por ti estaría bien que tuvieras un lugar aunque sea para poder bajar tus maletas. Pero lo compensa lo cómodo del hotel y la ubicación.
Größe des Zimmers
Todo
La cama y la cercanía
Que el baño no tiene ventana para abrir
Kleines, fast unscheinbares Hotel. Sehr ruhig, freundliches Personal. Hier würde ich jederzeit wieder übernachten.
Alles bestens.
The staff was very friendly :) the location was perfect to explore Puebla city center, just a short walk to the zócalo and all the shops and restaurants. The room was beautiful and spacious, the bathroom had a luxurious feel to it and everything looked nice and clean. There is a restaurant attached to the hotel, it was convenient to have breakfast there.
Parking was apparently 4 blocks away, but we just dropped off our stuff in front of the hotel and the staff would park our car wherever it was. Everytime we needed our car we had to wait for about 20 mins for them to get it. It was fine for us, but it might be something to take into account if you are in a hurry.
There is a strange smell in the room, like some bad air freshener. Also it was a bit damp. The ventilation in the bathroom is not working, so a shower directly creates a sauna in the bathroom and there is no window to open in there.
In spite of this, we enjoyed our stay.
The property was nice.
Was a bit further away from the center, sketchy at night.
La ubicación es perfecta el restaurante es genial , de verdad es un gran hotel
Deberían de tener un poco mas de personal pues el encargado , es el mismo que va pro el vehículo en la noche y cierran la puerta hasta que el llegue.
Y otra no tiene cable ni aplicaciones su te, solo televisión abierta
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