Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Comfortable stay
Cons:
Poor service
Breakfast quality issues
Room noise from elevators

Categories

Cleanliness
8.64
Mostly positive sentiments about cleanliness; however, some issues mentioned with breakfast preparation.
Service
7.61
Multiple complaints about service, especially in terms of responsiveness and empathy.
Location
9.65
Excellent location mentioned multiple times, very convenient for exploring the city.
Room Quality
8.6
Rooms are clean and big, but noise issues from elevators noted.
Amenities
9.13
Good amenities, though some inconsistencies reported (e.g., sauna temperature).
Value for Money
7.59
Not seen as good value due to the less favorable experiences shared regarding service.
Food and Beverage
7.64
Breakfast experiences varied, with some dishes described poorly.
Overall Experience
9.11
Despite some negatives, the overall sentiment is positive with intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 12:38

Property Description

Luxurious Design and Amenities
Rising high above Hamburg, the Radisson Blu Hotel offers a stylish stay with direct access to the CCH Conference Centre. Enjoy the fitness centre, sauna, and steam bath with a panoramic terrace, along with complimentary WiFi.

Elegant Dining and Entertainment
Indulge in freshly prepared Italian cuisine at Filini Restaurant or sip on fine wines at Weinbar, Hamburg's highest wine bar with stunning city views.

Convenient Location
Located near the Alster River and Jungfernstieg Promenade, and only 100 metres from Dammtor S-Bahn Train Station, the hotel offers easy access to Hamburg's top attractions. Book your luxurious stay at Radisson Blu Hotel, Hamburg now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for € 50 per person per night when using an available extra bed.
    People 12 years old and over stay for € 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 27 per day.

Location

Guest Reviews

8.5
Based on 10849 reviews
Cleanliness: 8.64
Service: 7.61
Location: 9.65
Room Quality: 8.6
Amenities: 9.13
Value for Money: 7.59
Food and Beverage: 7.64
Overall Experience: 9.11
R
Ralf extended_group de
10
2026-07-04 via Nuitee
A
A. couple nl
8
2026-07-04 via Nuitee
H
Helmut family_with_children de
7
Zu viel Englisch
Pros:

Geräumig

Cons:

Aussicht

2026-07-04 via Nuitee
C
Carlo extended_group be
9
Tophotel met mooie kamers en prachtig ontbijt.
Pros:

Goed geleden hotel met ruime kamers en zeer uitgebreid ontbijt. Zeer mooie rooftopbar.

Cons:

We hadden het ontbijt gereserveerd omdat dit goedkoper was, bij thuiskomst gezien dat we volle pot hebben betaald.
Soms moesten we lang wachten op een vrije lift.

2026-07-03 via Nuitee
C
Clemens solo_traveller de
3
2026-07-03 via Nuitee
C
carsten family_with_children de
4
2026-07-02 via Nuitee
K
Kerstin solo_traveller de
8
2026-07-02 via Nuitee
C
carsten family_with_children de
4
Cons:

Leider wurde ich an der Rezeption von einer Mitarbeiterin so behandelt, wie ich es in keinem Hotel zuvor erlebt habe. Mein Anliegen wurde gar nicht angehört. Statt auf mein Anliegen einzugehen, beendete sie das Gespräch einfach und ging weg. Auf meine Bitte, mir ihren Namen zu nennen, verweigerte sie dies ebenfalls.

Ein derart unprofessioneller und respektloser Umgang mit Gästen ist für mich nicht akzeptabel und hat meinen Gesamteindruck des Aufenthalts leider erheblich getrübt.

2026-07-02 via Nuitee
S
Sabine solo_traveller de
10
Pros:

Das Personal sehr freundlich

Cons:

Das Zimmer war nicht gut gereinigt

2026-07-01 via Nuitee
S
Staudenmaier couple de
10
2026-07-01 via Nuitee
A
Anna solo_traveller de
9
2026-07-01 via Nuitee
A
Alwina solo_traveller de
7
2026-07-01 via Nuitee
C
Christian family_with_children de
8
War OK
Pros:

Die Aussicht aus dem Zimmer und die Lage im Allgemeinen.

Cons:

Schade das man für alles nochmal Geld in die Hand nehmen muss, ob nun für das Frühstück oder den Parkplatz in der Tiefgerage oder der 1 h früherer Check in. Weil man mit 2 kleinen Kindern nicht bei 40 Grad, noch 1 h draußen herrum irren wollte und das obwohl die Zimmer schon recht teuer sind.

2026-07-01 via Nuitee
T
Tewes solo_traveller de
7
2026-07-01 via Nuitee
K
Karsten solo_traveller de
9
2026-06-30 via Nuitee
M
Marlene couple de
9
Keine Beanstandungen
Pros:

Zentrale Lage, gut ausgestattetes und modernes Zimmer. Bei der Ankunft war bereits eine Karte für den Strom angesteckt, sodass die Klimaanlage bei den heißen Temperaturen schon das Zimmer kühlte.

2026-06-30 via Nuitee
U
Uwe solo_traveller de
10
2026-06-29 via Nuitee
M
Maciej couple no
9
2026-06-29 via Nuitee
B
Birgit solo_traveller de
9
2026-06-29 via Nuitee
E
Evren family_with_children tr
10
2026-06-29 via Nuitee