Radisson Collection Grand Place Brussels

Hotels
•
Radisson Collection
8.3 (10043 reviews)
47 Rue du Fossé-aux-Loups , Brussels , BE
+32 2 219 28 28

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Attentive staff
Cons:
Cleanliness issues
Inadequate heating
Food temperature issues

Categories

Cleanliness
7.68
Some cleanliness issues were noted, particularly with bathroom cleanliness.
Service
9.15
Most guests praised the service, especially the helpful reception staff.
Location
9.19
Consistently mentioned as a highlight, with excellent access to city attractions.
Room Quality
8.14
Mixed reviews; some issues with temperature control and room amenities.
Amenities
8.67
Amenities were generally perceived positively, though hot food at breakfast was lacking.
Value for Money
7.93
Some guests felt the price was high for the quality offered, particularly regarding furniture conditions.
Food and Beverage
7.18
Reported issues with food temperature and lack of variety.
Overall Experience
8.45
Overall satisfaction noted, despite specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:38

Property Description

Luxurious Accommodation
Experience the newly-renovated Radisson Collection Grand Place Brussels, offering sleek and contemporary design. Enjoy spacious rooms with lush bedding and refined color palettes, providing a sense of serenity.

Culinary Delights
Indulge in an extensive breakfast buffet and à la carte dishes daily. Explore flavors from around the world at the hotel's two restaurants. Sip on signature cocktails at the Atrium Bar or savor authentic Shanghainese cuisine at Shanghai Kitchen.

Premium Amenities
Benefit from complimentary access to the fitness center, elite concierge service, and 24/7 room service. With 18 meeting rooms and a business center, the property is ideal for both leisure and business travelers.

Book now to experience the ultimate blend of luxury and convenience at Radisson Collection Grand Place Brussels.

Important information:

Guests can request a baby crib free of charge (upon availability).
Parking is available on property at EUR 5 per hour or EUR 35 per 24 hours.
A parking space is already included for guests who booked a Junior Suite, Suite, Premium Suite or Presidential Suite.
Pets are allowed at a surcharge of EUR 25 per pet per room (maximum 1 pet per room)

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Location

Guest Reviews

8.3
Based on 10043 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 8.14
Amenities: 8.67
Value for Money: 7.93
Food and Beverage: 7.18
Overall Experience: 8.45
B
Bronwyn • family_with_children • nl
10
Fabulous location
Pros:

Fabulous location

Cons:

Menu was a bit limited but the dishes were well prepared!

2026-10-17 • via Nuitee
M
Marwa • couple • sa
9
Pros:

Amazing

Cons:

Staff was not welcoming

2026-10-16 • via Nuitee
Y
Yi • family_with_children • es
3
Pros:

酒店最大的优点就是位置绝佳，就在大广场边上，出行很方便。大部分工作人员也都热情友好，餐厅那位黑人服务员尤其出色——他不仅特别亲切周到，还会说流利的西班牙语和英语法语，沟通起来毫无障碍，让人感觉特别温暖贴心（好几次路过我们的桌子都会热情的用西语和我们打招呼，语言真的是一种神奇的力量）

但有几点实在让人失望：楼下前台有位亚裔面孔戴眼镜的女前台（早班），态度比较冷淡，明明知道我们听不懂英语，反而还加快语速，沟通体验很不好。这里中国游客很多，真心建议酒店能安排会中文的员工，或者至少先礼貌询问客人用哪种语言沟通更顺畅。

更关键的是房间状况和五星标准差距明显：卫生做得不够到位，床单和毛巾上都能看到明显污渍，家具和设施也显得陈旧，维护得不够好。早餐选择也比较少，种类单调，作为五星级酒店来说实在有些简陋。

总体来说，除了位置和个别优秀员工，整体性价比和服务品质都达不到五星水准，还有不少需要改进的地方。

Cons:

清洁 ，会中文的前台

2026-10-14 • via Nuitee
E
Emma • family_with_children • nl
10
2026-10-14 • via Nuitee
S
Sivan • family_with_children • gb
7
Pros:

Reviews are overrated

2026-10-14 • via Nuitee
K
katerine • solo_traveller • co
10
Muy buen lugar
Pros:

La ubicación excelente, las instalaciones muy buenas

Cons:

No me gustó que el restaurante no estuviera abierto en horas de la tarde

2026-10-14 • via Nuitee
T
Turgut • couple • tr
8
2026-10-14 • via Nuitee
F
Farid • couple • fr
10
2026-10-13 • via Nuitee
A
Aniko • couple • se
10
2026-10-13 • via Nuitee
A
Aya • family_with_children • eg
10
Pros:

Everything

Cons:

None

2026-10-12 • via Nuitee
Y
Youssef • couple • nl
4
2026-10-12 • via Nuitee
C
Ciza • couple • dk
10
2026-10-12 • via Nuitee
J
Julio M • family_with_children • co
10
El mejor hotel de Bruselas
Pros:

Todo excelente

2026-10-12 • via Nuitee
M
Mahnd • solo_traveller • kw
7
Pros:

قربه امام مجمع المطاعم وفيه حلال

Cons:

المواقف مدفوعه ، لا يوجد مساعدة في حمل الحقائب اي اضافه كفرش الاسنان بمقابل- لا يوجد شطاف

2026-10-12 • via Nuitee
K
Kirill • couple • us
9
2026-10-12 • via Nuitee
S
Sophie • solo_traveller • fr
9
2026-10-12 • via Nuitee
R
Romaysa • couple • be
4
2026-10-11 • via Nuitee
R
READHA • couple • sa
7
Pros:

الموقع

Cons:

تعامل الموظفين وعدم وجود حامل حقائب

2026-10-11 • via Nuitee
E
elisabeth • extended_group • se
9
2026-10-11 • via Nuitee
A
Ammar • solo_traveller • nl
8
2026-10-11 • via Nuitee