PLAZA Premium Darmstadt

Hotels
7.9 (3861 reviews)
Am Kavalleriesand 6 , Darmstadt , DE

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Comfortable bed
Friendly staff
Good breakfast options
Cons:
Noise from trains
Cleanliness issues
Lack of room maintenance

Categories

Cleanliness
6.93
Issues with dirty breakfast table settings and unclean rooms noted.
Service
8.9
Friendly staff and professional service, though some employees seemed strained.
Location
7.94
Close to transport, but noise from nearby trains affected sleep.
Room Quality
7.39
Comfortable bed, but some complained about noise and missing amenities.
Amenities
7.42
Nice pool but issues with sauna cleanliness and functionality.
Value for Money
7.88
Fair value for comfort level, but some amenities could be improved.
Food and Beverage
8.43
Breakfast was good, but reported cleanliness issues.
Overall Experience
8.3
Mixed feelings about the stay; amenities and cleanliness need attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 22:55

Property Description

Modern Accommodation and Amenities
Located near the main railway station, the Best Western Plus Plaza Hotel Darmstadt offers tastefully furnished rooms with air conditioning and modern amenities. Guests enjoy free wired internet and WiFi access, ensuring a comfortable stay.

Fine Dining Experience
Indulge in delicious regional and international cuisine at the elegant Rôtisserie restaurant within the hotel. Enjoy a culinary experience in a sophisticated atmosphere without having to leave the premises.

Convenient Location for Business and Leisure
With excellent connections to the A5 motorway and proximity to the Messe Frankfurt trade fair, this hotel is ideal for both business and leisure travelers. Whether you're attending an event or exploring the city, the hotel's location offers easy access to various attractions.

Book your stay at the Best Western Plus Plaza Hotel Darmstadt now for a memorable experience.

Important information:

Please note that this property can accommodate dogs but will not accommodate other types of pets.

Please note that this property allows service animals free of charge.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FRA

Location

Guest Reviews

7.9
Based on 3861 reviews
Cleanliness: 6.93
Service: 8.9
Location: 7.94
Room Quality: 7.39
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 8.43
Overall Experience: 8.3
A
Axel • solo_traveller • se
7
2026-09-18 • via Nuitee
P
pedro jose • solo_traveller • nl
8
2026-09-17 • via Nuitee
M
Mikael • family_with_children • se
1
2026-09-17 • via Nuitee
A
A. • couple • nl
8
Prima voor een vakantie stop-over.
Pros:

Ligging

Cons:

Transparantie over de kosten.

2026-09-17 • via Nuitee
S
Sarah • solo_traveller • gb
6
Pros:

Good breakfast, spacious rooms and comfy beds.

Cons:

The train tracks were too loud and i was woken up multiple times throughout the night.

2026-09-17 • via Nuitee
J
Joel • solo_traveller • de
8
2026-09-16 • via Nuitee
I
ionel Pop • solo_traveller • ro
9
2026-09-16 • via Nuitee
C
Christiane • solo_traveller • de
9
2026-09-16 • via Nuitee
Притула • extended_group • ua
8
Чудовий готель,ввічливий персонал!
Pros:

Відмінне росташування і шумоізоляція

Cons:

Холодильник в номері виключно для напоїв маленької тари)))

2026-09-16 • via Nuitee
H
Haldun • solo_traveller • hr
8
2026-09-15 • via Nuitee
I
Ibrahim Halil • solo_traveller • de
9
Tolles Konzept mit guter Preisgestaltung
Pros:

Ich fand es sehr gut mit dem Bad und er Möglichkeit der Saunanutzung oben im 8 Stock.
Check in und Check out per Mail bzw. online sehr unkompliziert.
Ich musste zu keinem Zeitpunkt an die Rezeption, gut gelöst.

Cons:

Frühstück war eher dürftig, nicht die riesige Auswahl.
Der Bahnhof lag relativ nah wohl, ich hab die Züge die eingefahren sind auf meinen Zimmer gehört und teilweise auch gespürt.

2026-09-15 • via Nuitee
P
Purton • extended_group • de
7
2026-09-14 • via Nuitee
A
Alexander • family_with_children • de
8
2026-09-14 • via Nuitee
L
Laura • solo_traveller • de
8
2026-09-14 • via Nuitee
B
Bartlomiej • extended_group • pl
10
2026-09-14 • via Nuitee
H
Harry • solo_traveller • de
10
2026-09-14 • via Nuitee
J
Jennifer • solo_traveller • be
10
2026-09-13 • via Nuitee
T
Thomas • solo_traveller • de
10
Sehr zufrieden, Preis-Leistung Top
Pros:

Es hat alles bestens gepasst. Schönes geräumiges und sauberes modernes Zimmer. Schicke Bar, schöner Frühstücksbereich, reichlich Auswahl beim Frühstück. Pool im Oberen Stockwerk vorhanden

Cons:

Die Parkgebühren für die Hauseigene Tiefgarage

2026-09-13 • via Nuitee
L
Leandros • couple • nl
4
Better skip terrible administration!
Pros:

- location is good 10 min walk to train station.
- Rooms clean and spacious.

Cons:

- the rooms are next to the train rails so you have trains passing during the night and you cannot miss them.
- Breakfast is very limited for what you pay.
- the worst thing over the hotel is the reception! While checking in there was only one receptionist so there was a queue waiting for 15 min. Communication in English was not the best but we managed. The receptionist asked for our credit carts to keep as guarantee over damages, all good so far. Although I told him that I have paid through Booking and he has my credit card. No, he wanted 2 credit cards as we booked 2 rooms, I had a colleague with me.
- At check out, another receptionist asks again for our credit cards to remove that guarantee. Again English comms was not the best. We gave them and my colleague realized that he charged us again for the rooms! We explained that we have already paid through booking, but he could not find it in their system! He finds after a couples of minutes and returns the money for my colleagues room and when I asked what about mine, he had to check again in the system and he needed the approval of his manager that would take another 20 min. We decided to leave and come back as we were late to work. He said that he will leave everything ready for us when we return in afternoon. We came back to find nothing was done hence we had to explain again the whole situation to the receptionist who checked us in and we had to go through the same process over again again again. Never going back there.

2026-09-13 • via Nuitee
D
Dionysios • extended_group • gr
10
2026-09-13 • via Nuitee