Le Saint Edouard, WorldHotels Distinctive

Hotels
•
WorldHotels Distinctive
8.1 (6474 reviews)
330 Rue de la Couronne , Quebec City , CA
+1 418-649-1919

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Central location close to restaurants and Old Town / good transit access
Comfortable, modern rooms with very good beds
Friendly and welcoming front desk (late check-in, early check-in accommodated)
Well-equipped gym and useful in-room extras (phone chargers, coffee maker, takeaway mug)
Clean rooms and spotless bedding reported by many guests
Good on-site restaurant (reported as excellent by some)
Cons:
Parking fees and expensive breakfast; perceived poor value for money
Housekeeping lapses: missed cleaning days and not refilling toiletries
Neighborhood concerns: homeless shelter/less-frequented area noted by multiple guests
Room issues for some guests: sagging mattress, poorly fixed toilet, windowless rooms or limited seating
Occasional service attitude problems and one reported billing error at checkout
Lack of soundproofing for some rooms and limited natural light/vis-à-vis in certain rooms

Categories

Cleanliness
7.6
Mostly clean rooms and spotless bedding reported by several guests, but recurring housekeeping lapses (missed second-day cleaning, failure to refill amenities) lower the score.
Service
8.6
Staff frequently described as friendly and helpful (late check-in, early room access), though a few reports mention a brusque or nonchalant attitude and an expeditious tone at times.
Location
8.6
Numerous guests praised the central location and proximity to restaurants/Old Town; a minority noted issues with the neighbourhood (homeless shelter, less-frequented area) which tempers the rating.
Room Quality
8
Rooms are modern, comfortable and have very good beds for many guests, but some reports cite problems (sagging mattress, poorly fixed toilet, windowless rooms, limited seating or awkward bed layout).
Amenities
9.2
Well-regarded amenities: a nice gym, built-in phone chargers, coffee maker with takeaway mug and generally good facilities; parking fees are charged separately (see Value).
Value for Money
7
Several guests found parking and breakfast expensive; billing confusion for parking/garage and at checkout also negatively affected perceived value.
Food and Beverage
7.8
Some guests praised the restaurant as excellent, but complaints include expensive breakfast and at least one billing error for a meal not consumed.
Overall Experience
8
Generally positive stays with comfortable, modern rooms and helpful staff, balanced by occasional service hiccups, housekeeping issues and extra fees that impacted a minority of guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Convenient Location
Located just a short walk from Old Quebec City and the Quebec Convention Centre, Best Western Plus Centre-ville/City Centre offers easy access to popular attractions.

Comfortable Accommodation
Enjoy spacious rooms equipped with modern amenities including a high-definition TV, coffee maker, work desk, and a large private bathroom with marble countertops. Stay connected with free WiFi during your stay.

On-Site Dining and Recreation
Indulge in a delicious breakfast at Le 330 - Breakfast restaurant (surcharge applies) and take advantage of the indoor pool for relaxation. Explore nearby attractions such as Battlefields Park and Quebec National Museum of Fine Arts.

Book your stay at Hôtel Québec Best Western PLUS Centre-Ville - City Center for a memorable experience.

Important information:

Please note, parking and breakfast are not included in the room rates.

The hotel reserves the right to authorize your credit card at any moment after reservation to guarantee its validity.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQB

Location

Guest Reviews

8.1
Based on 6474 reviews
Cleanliness: 7.6
Service: 8.6
Location: 8.6
Room Quality: 8
Amenities: 9.2
Value for Money: 7
Food and Beverage: 7.8
Overall Experience: 8
N
Niloofar • couple • gb
8
Pros:

Friendly staff. Excellent restaurant and comfortable rooms

2026-10-31 • via Nuitee
F
Francois • family_with_children • be
9
Bien
Pros:

Salle de sport avec de chouettes machines pour le cardio.

Cons:

Rien de particulier.
Le quartier qui n'est pas le mieux fréquenté

2026-10-31 • via Nuitee
P
Pauline • couple • ca
10
M
Pros:

Nous sommes restées très peu de temps. Tout était parfait. Le seul hic, c’est qu’il n’y a qu’une chaise et que c’est une chambre avec 2lits Queen, alors il y a au moins deux personnes. L’autre problème, c’est lé fait que les 2lits sont face à face. Alors pour écouter la TV une personne doit nécessairement aller dans le lit de l’autre.

2026-10-30 • via Nuitee
A
Antoine • couple • ca
7
For a four-star hotel charging these prices, I would expect a basic level of service. Surprisingly, the receptionist did
2026-10-30 • via Nuitee
J
Jiayu • couple • cn
6
2026-10-29 • via Nuitee
C
Christine • extended_group • ca
7
Beau séjour, tout de même !
Pros:

Nous avons apprécié l’emplacement et la facilité avec laquelle nous pouvions trouver des restaurants et des cafés à proximité. La chambre était confortable et plutôt silencieuse, donc parfaite pour nous.

Cons:

Ce que nous avons moins apprécié, c’est le côté un peu expéditif du service à la clientèle.

À notre arrivée, nous avons rencontré un problème avec le terminal de paiement. L’employé nous a immédiatement indiqué que notre carte ne passait pas, alors qu’après deux essais, tout a fonctionné. Nous avons trouvé son attitude un peu suffisante.

Nous avions également demandé des renseignements sur le garage. On nous a indiqué qu’il était payant, alors nous avons opté pour le stationnement extérieur. Or, le lendemain, nous avons constaté sur notre facture que celui-ci coûtait exactement le même prix que le garage. Il aurait été pertinent de nous le préciser dès le départ, car nous aurions évidemment choisi le garage.

Heureusement, les frais de stationnement nous ont été crédités.

2026-10-29 • via Nuitee
B
Béland • couple • ca
7
2026-10-29 • via Nuitee
N
Nikita • couple • ca
4
2026-10-29 • via Nuitee
E
Elena • family_with_children • es
9
2026-10-28 • via Nuitee
C
Caroline • couple • ca
8
Pros:

L’emplacement et le personnel.

Cons:

Dans ma chambre, la toilette était mal fixée et le matelas affaissé au niveau des fesses.

2026-10-28 • via Nuitee
M
Michel • family_with_children • fr
10
Pros:

Grande chambre confortable, avec tous les équipements de base et quelques petits plus. Chargeurs de téléphone intégrés, cafetière avec mug fermable a emporter. Très bon lit.

Cons:

Manque un peu d'éclairage, vis à vis si on ouvre les rideaux.

2026-10-28 • via Nuitee
J
Jason • couple • gb
10
Nice place in city centre.
Pros:

Nice facilities, comfy bed, great little gym.

Cons:

Parking.

2026-10-27 • via Nuitee
C
CORALIE • family_with_children • fr
8
Pros:

Bien placé, literie incroyable

Cons:

Petit dejeuner trop cher

2026-10-27 • via Nuitee
L
Licha • family_with_children • us
10
Pros:

We were late 11pm checking in. Front desk person was welcoming and friendly

2026-10-27 • via Nuitee
M
Martin • family_with_children • de
8
Nice
Pros:

Sehr modern und clean

Cons:

Extra Gebühren für Parkplatz 30$ die Nacht

2026-10-27 • via Nuitee
S
Sylvie • family_with_children • ca
9
Belle découverte
Pros:

Bien situé, le service, le confort.

Cons:

Manque d'insonorité

2026-10-27 • via Nuitee
B
Barbara • family_with_children • fr
8
2026-10-27 • via Nuitee
C
Christophe • family_with_children • fr
9
Pros:

Accueil agréable, j'ai pu avoir la chambre plus tôt à ma demande car on passait pas très loin de l'hôtel pendant notre visite de Québec donc cela nous a été très utile pour déposer nos bagages.
Chambre confortable et propre

Cons:

Ras

2026-10-26 • via Nuitee
J
Ji-Ching • family_with_children • us
10
2026-10-26 • via Nuitee
A
Adilson • family_with_children • br
8
Confortável e bem localizado
Pros:

Hotel muito bom e com boa localização.

Cons:

Achei o estacionamento e o café da manhã muito caros.

2026-10-26 • via Nuitee