Best Western Gwinnett Center

Hotels
•
Best Western
9 (601 reviews)
3670 Shackleford Road , Duluth , US
+1 770-935-7171

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Friendly Staff
Clean Rooms
Good Location
Cons:
Elevator Issues
Uncomfortable Beds
Slow Drainage

Categories

Cleanliness
8.46
Most reviews indicated the hotel was clean, though there was mention of issues with cleanliness in certain areas.
Service
9.43
Overall positive sentiment toward staff and service quality, with specific praise for helpfulness.
Location
9.47
Guests expressed satisfaction with the hotel's location being convenient to local attractions.
Room Quality
8.42
Rooms were generally described as comfortable, but some comments indicated areas for improvement.
Amenities
9.45
Positive mentions of breakfast options and overall amenities suited to guests' needs.
Value for Money
8.91
Value noted as satisfactory given the pricing and overall experience.
Food and Beverage
8.46
Breakfast received mixed reviews, with some improvement suggestions but overall satisfaction.
Overall Experience
9.43
Majority of reviews expressed a very positive overall experience and intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 19:24

Property Description

Convenient Location and Amenities
Located just north of Atlanta in Duluth, Georgia, our hotel off Interstate 85 offers free wireless internet and is a short drive from the Georgia Aquarium.

Complimentary Services
Enjoy a free continental breakfast each morning during your stay at Best Western Gwinnett Center, along with access to our outdoor pool and a nearby fitness center.

Nearby Attractions and Dining
Explore the Atlanta Zoo and visit Six Flags Over Georgia theme park, both just a short drive away. After a fun-filled day, indulge in the variety of restaurants and shopping options near our hotel.

Ready to experience comfort and convenience at Best Western Gwinnett Center? Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The Elevator will be out of service from October 6, 2025 through October 31, 2025. Please contact the front desk for luggage assistance. We apologize for any inconvenience.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Location

Property Accessibility

Total Disability Score: 7.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
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Guest Reviews

9
Based on 601 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
G
Ginger • family_with_children • us
9
Pros:

Breakfast was great except it didn’t have waffles which is what my son wanted most.

2026-09-18 • via Nuitee
A
Ajay • family_with_children • us
9
2026-09-16 • via Nuitee
A
Alvin • couple • us
10
2026-09-14 • via Nuitee
H
HART • family_with_children • us
10
2026-09-12 • via Nuitee
M
Manuel • couple • us
9
Buen hotel
Pros:

Buena ubicación

Cons:

Mejoría en la limpieza

2026-09-11 • via Nuitee
C
Coley • solo_traveller • us
10
Pros:

Very clean and comfortable beds

Cons:

Crowded parking

2026-09-03 • via Nuitee
D
David • extended_group • us
9
2026-09-03 • via Nuitee
T
Tamona • solo_traveller • us
10
The last minute Grad student
Pros:

The cleanliness of the room and the. Breakfast!!

Cons:

The size of the beds

2026-08-31 • via Nuitee
C
Crystal • solo_traveller • us
1
Pros:

Housekeeping was great whenever I needed anything they were there and accommodated me accordingly.

Cons:

Front desk was normally rude occasionally there was a kind interaction. The best thing that I can recommend is to make sure that your booking.com reservation is 100% correct prior to checking in. The breakfast is not accommodating for those who do not eat pork. Unless you like waffles or yogurt. The room was my fear smell like mildew. Could not change rooms because I had too many items with me.

2026-08-31 • via Nuitee
C
Changping • solo_traveller • us
9
很好的服务，性价比不错
Pros:

客房卫生清洁服务很好

Cons:

早餐服务很好，如果能提供更丰富的食品则更理想。

2026-08-30 • via Nuitee
S
Sabrisha • couple • us
10
Very covenant location in
Pros:

Everyone was very helpful and friendly

Cons:

Not having toppings for the yogurt

2026-08-24 • via Nuitee
M
Michael • couple • us
1
This is a budget friendly place, if you’re looking for comfort and cleanliness go somewhere else
Pros:

It was cheap

Cons:

I traveled with a group that in total booked 7 rooms. I found mold in my first room and got a room changed but my new room and all my other traveling companions rooms smelt moldy

2026-08-22 • via Nuitee
A
Alejandro • couple • us
7
2026-08-14 • via Nuitee
O
Okasa • couple • us
2
First and last time
Pros:

Convenient location and that’s about it.

Cons:

The small things- the pool was not in service and the breakfast wasn’t the best. The big things- first room I was put in had a roach in it. The replacement room had beds that creaked and moved when you sat on them. Both rooms smelled bad. Both rooms looked like they hadn’t been vacuumed in quite some time. Minimal towels given, asked for more and only received one.

2026-08-10 • via Nuitee
B
Brian • couple • us
7
2026-08-04 • via Nuitee
B
Beverly • couple • us
8
Nice.
Pros:

Good…breakfast. I was huge on Best Western glad it’s still here

Cons:

Pool…hot tub…./not functioning? Yes this is smoke free if you don’t count the smokers in the front..on the bench..

2026-08-04 • via Nuitee
B
Brian • couple • us
7
2026-08-03 • via Nuitee
S
Stephanie • extended_group • us
10
Amazing stay!
Pros:

Front staff were amazing!! Very informative about the area, since we had to abruptly leave the place we had rented due to it being disgusting- they were able to accommodate us rather quickly and tell us great places to go locally.

Cons:

Everything was great!

2026-07-24 • via Nuitee
B
Brian • solo_traveller • us
10
Pros:

great front desk

2026-07-21 • via Nuitee
C
Colleen • solo_traveller • us
8
2026-07-19 • via Nuitee