West Plaza Hotel

Hotels
7.9 (2910 reviews)
110 Wakefield Street , Wellington , NZ

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Dated rooms
Boring breakfast options

Categories

Cleanliness
7.23
Some reviews mention dated rooms and small bathrooms, indicating issues with cleanliness.
Service
8.7
Friendly and helpful staff are noted consistently throughout the reviews.
Location
8.74
Multiple reviewers highlight the central location as a strong advantage.
Room Quality
7.69
While some rooms are comfortable, there are mentions of small and dated rooms.
Amenities
7.22
Limited amenities and issues with breakfast variety were highlighted.
Value for Money
8.18
Guests feel it offers good value for its central location.
Food and Beverage
6.73
Breakfast choices were referenced as boring and in need of improvement.
Overall Experience
8.7
Overall a positive stay with good feedback despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:04

Property Description

Central Location in Wellington CBD
West Plaza Hotel, situated just a stone's throw away from Te Papa Museum, offers the perfect base to explore the vibrant city of Wellington. With the Town Hall, Convention Centre, and Lambton Quay waterfront nearby, guests can immerse themselves in the local culture and cuisine effortlessly.

Comfortable Rooms with Modern Amenities
The hotel's bright and airy rooms are equipped with flat-screen satellite TV, tea/coffee making facilities, and ironing amenities. The work desk with WiFi access ensures guests can stay connected while enjoying 24-hour room service for added convenience.

Award-Winning Dining Experience
Indulge in a culinary journey at City Dining & Bar, where a seasonal menu of modern New Zealand cuisine awaits. Paired with a selection of boutique New Zealand wines, guests can savor a truly unforgettable dining experience during their stay at West Plaza Hotel.

Book your stay now and experience the best of Wellington at West Plaza Hotel!

Important information:

Please note you will be charged a prepayment of the first night after reservation is made.

Please note that there is a 2% charge when you pay with a credit card or contactless transaction.

Please note that the card and photo ID presented at time of booking, must match the name of the guest stated on the booking confirmation, when checking in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Location

Guest Reviews

7.9
Based on 2910 reviews
Cleanliness: 7.23
Service: 8.7
Location: 8.74
Room Quality: 7.69
Amenities: 7.22
Value for Money: 8.18
Food and Beverage: 6.73
Overall Experience: 8.7
B
Bernice • couple • nz
4
2026-10-17 • via Nuitee
S
Sheryl • family_with_children • nz
9
Pros:

Location and spaciousness of rooms

2026-10-17 • via Nuitee
S
Sharon • solo_traveller • nz
9
2026-10-16 • via Nuitee
E
Eileen • couple • nz
7
Pros:

Good choice for continental breakfast.

2026-10-16 • via Nuitee
C
Calvin • family_with_children • nz
8
2026-10-16 • via Nuitee
M
Mark • couple • nz
10
2026-10-15 • via Nuitee
C
Craig • couple • nz
8
2026-10-14 • via Nuitee
G
Graeme • solo_traveller • nz
9
Pros:

The beds were very comfortable

Cons:

The jug was hard to fill up in the bathroom sink , probably would have been easier to use the toilet.
The hallways weren't very inviting compared to the reception and dining area .

2026-10-14 • via Nuitee
G
Grant • solo_traveller • nz
8
2026-10-13 • via Nuitee
A
Anna • extended_group • nz
8
2026-10-12 • via Nuitee
M
Mitchell • family_with_children • nz
10
2026-10-12 • via Nuitee
O
Olive • solo_traveller • nz
6
comfortable room but disappointing restaurant
Pros:

the room was a bit dark but fine

Cons:

Breakfast was crowded and hot food basic, toast was cold and ran out, hard to get more and my table was cleared of half eaten food while trying to get toast! I had not finished!

2026-10-12 • via Nuitee
J
Josiah • family_with_children • nz
8
Great city centre hotel!
Pros:

Very practical, everything you need in a city centre hotel! Clean, good location, great breakfasts, very friendly staff, great value for money.

Cons:

The rooms were a tiny bit tired.

2026-10-11 • via Nuitee
K
Kevin • couple • nz
7
2026-10-11 • via Nuitee
J
JAMES SAMUELA • solo_traveller • nz
8
good value
Pros:

room

Cons:

nothib

2026-10-11 • via Nuitee
J
Jo • solo_traveller • nz
8
Pros:

Clean and comfortable

2026-10-10 • via Nuitee
V
Viki • solo_traveller • nz
10
2026-10-10 • via Nuitee
C
Carlos • solo_traveller • nz
8
Pros:

Was all good clean and close to the tow

2026-10-10 • via Nuitee
B
Baljit • family_with_children • nz
8
2026-10-09 • via Nuitee
K
Kamila • family_with_children • nz
10
Pros:

Great location, clean rooms, friendly staff.

2026-10-08 • via Nuitee