West Plaza Hotel

Hotels
7.9 (2910 reviews)
110 Wakefield Street , Wellington , NZ

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Dated rooms
Boring breakfast options

Categories

Cleanliness
7.23
Some reviews mention dated rooms and small bathrooms, indicating issues with cleanliness.
Service
8.7
Friendly and helpful staff are noted consistently throughout the reviews.
Location
8.74
Multiple reviewers highlight the central location as a strong advantage.
Room Quality
7.69
While some rooms are comfortable, there are mentions of small and dated rooms.
Amenities
7.22
Limited amenities and issues with breakfast variety were highlighted.
Value for Money
8.18
Guests feel it offers good value for its central location.
Food and Beverage
6.73
Breakfast choices were referenced as boring and in need of improvement.
Overall Experience
8.7
Overall a positive stay with good feedback despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:04

Property Description

Central Location in Wellington CBD
West Plaza Hotel, situated just a stone's throw away from Te Papa Museum, offers the perfect base to explore the vibrant city of Wellington. With the Town Hall, Convention Centre, and Lambton Quay waterfront nearby, guests can immerse themselves in the local culture and cuisine effortlessly.

Comfortable Rooms with Modern Amenities
The hotel's bright and airy rooms are equipped with flat-screen satellite TV, tea/coffee making facilities, and ironing amenities. The work desk with WiFi access ensures guests can stay connected while enjoying 24-hour room service for added convenience.

Award-Winning Dining Experience
Indulge in a culinary journey at City Dining & Bar, where a seasonal menu of modern New Zealand cuisine awaits. Paired with a selection of boutique New Zealand wines, guests can savor a truly unforgettable dining experience during their stay at West Plaza Hotel.

Book your stay now and experience the best of Wellington at West Plaza Hotel!

Important information:

Please note you will be charged a prepayment of the first night after reservation is made.

Please note that there is a 2% charge when you pay with a credit card or contactless transaction.

Please note that the card and photo ID presented at time of booking, must match the name of the guest stated on the booking confirmation, when checking in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Location

Guest Reviews

7.9
Based on 2910 reviews
Cleanliness: 7.23
Service: 8.7
Location: 8.74
Room Quality: 7.69
Amenities: 7.22
Value for Money: 8.18
Food and Beverage: 6.73
Overall Experience: 8.7
T
Trish • couple • nz
8
2026-09-19 • via Nuitee
B
Brieanna • solo_traveller • nz
8
2026-09-18 • via Nuitee
R
Robert • solo_traveller • gb
6
Fine for a brief overnight
Pros:

Reception friendly. Bar OK

Cons:

ROOM 521 3 beds but quirky layout with TV in wierd position unviewable from double bed. Shower lacked strength. Ok for an overnight but nothing more

2026-09-17 • via Nuitee
D
David • solo_traveller • nz
5
2026-09-17 • via Nuitee
V
Vivecca • solo_traveller • us
10
Quiet and private night in
Pros:

Loved the room. The view was super nice, especially at night. Everything super clean and tidy.

Cons:

The water pressure in the shower was sadly weak. Almost a drip and not really working at full potential.

2026-09-16 • via Nuitee
D
Dah • solo_traveller • nz
4
2026-09-13 • via Nuitee
D
Diana • couple • nz
7
All said above,Karen on reception was co
Pros:

Check in wake up call,taxi booked
Cleanliness
Value for money,
Location

Cons:

No hair drier
Roll together bed

2026-09-12 • via Nuitee
M
Mike • couple • nz
7
2026-09-10 • via Nuitee
A
Anne-Marie • solo_traveller • nz
7
2026-09-10 • via Nuitee
W
Wendy • solo_traveller • nz
8
Very comfortable and convenient.
Pros:

Central location quiet room

Cons:

Nothing

2026-09-09 • via Nuitee
L
Lee • family_with_children • nz
8
2026-09-09 • via Nuitee
W
Warren • couple • nz
8
Convenient and comfortable.
Pros:

Very welcoming and helpful staff. Parking onsite very convenient.

Cons:

Shower water pressure very poor.

2026-09-07 • via Nuitee
Z
Zak • couple • nz
4
2026-09-07 • via Nuitee
A
Aileen • solo_traveller • gb
9
Pros:

Good location right in the middle of the city.
Lovely lounge area for having a drink.
Staff lovely

Cons:

Could have a shower gel in the room for washing and some hand soap.

2026-09-04 • via Nuitee
M
Mary • solo_traveller • us
10
2026-09-01 • via Nuitee
J
Jodi • couple • nz
8
Very happy with stay but having sky tv would be great
Pros:

Location
Clean

Cons:

No sky tv

2026-08-31 • via Nuitee
H
Hannah • extended_group • nz
7
Pros:

Friendly staff, clean and tidy

Cons:

The shower water prussure could have been better

2026-08-29 • via Nuitee
B
Brent • solo_traveller • nz
8
Pros:

Great location, rooms clean,

2026-08-28 • via Nuitee
G
Gail • solo_traveller • nz
10
Pros:

Clean and comfortable bed. Good shower. I had two breakfasts and both were really nice and good value for money.
Convenient location.
All the staff were very friendly and helpful.

Cons:

Cannot think of anything.

2026-08-28 • via Nuitee
C
Cookiebear2014 • Family • Putaruru, Waikato Region, North Island
10
Fancy hotel in Wellington
Pros:

Its very fancy here and reciption is super kind warm and welcoming when u walk in it smells lovely theres a cafe or resturant snd its yum didint get to eat at it though lobby chairs are comfy the lifts are cool there is complimentary sanitazirs on ur floor and it kind of smells like curry sometimes the rooms are super fancy you get a nice view the tv is kinda confusing to operate but its ok because solarballs can play the beds are comfy heaps of complimentary stuff like skincare and soaps and shampoo and conditoner and the shower is super cozy and theres enough space to dance and u can lime scooter and u can see ur car everyone should come here because its cool and theres heaps of shops and stuff near and mc donalds and a cool car park for ur car the toilet and heater does its job and theres a complimentary alarm clock very very cool and awesome would definently recomend you book this hotel and theres wifi so thats good

2026-08-27 • via Tripadvisor