West Plaza Hotel

Hotels
7.9 (2840 reviews)
110 Wakefield Street , Wellington , nz

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Dated rooms
Boring breakfast options

Categories

Cleanliness
7.23
Some reviews mention dated rooms and small bathrooms, indicating issues with cleanliness.
Service
8.7
Friendly and helpful staff are noted consistently throughout the reviews.
Location
8.74
Multiple reviewers highlight the central location as a strong advantage.
Room Quality
7.69
While some rooms are comfortable, there are mentions of small and dated rooms.
Amenities
7.22
Limited amenities and issues with breakfast variety were highlighted.
Value for Money
8.18
Guests feel it offers good value for its central location.
Food and Beverage
6.73
Breakfast choices were referenced as boring and in need of improvement.
Overall Experience
8.7
Overall a positive stay with good feedback despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:04

Property Description

Central Location in Wellington CBD
West Plaza Hotel, situated just a stone's throw away from Te Papa Museum, offers the perfect base to explore the vibrant city of Wellington. With the Town Hall, Convention Centre, and Lambton Quay waterfront nearby, guests can immerse themselves in the local culture and cuisine effortlessly.

Comfortable Rooms with Modern Amenities
The hotel's bright and airy rooms are equipped with flat-screen satellite TV, tea/coffee making facilities, and ironing amenities. The work desk with WiFi access ensures guests can stay connected while enjoying 24-hour room service for added convenience.

Award-Winning Dining Experience
Indulge in a culinary journey at City Dining & Bar, where a seasonal menu of modern New Zealand cuisine awaits. Paired with a selection of boutique New Zealand wines, guests can savor a truly unforgettable dining experience during their stay at West Plaza Hotel.

Book your stay now and experience the best of Wellington at West Plaza Hotel!

Important information:

Please note you will be charged a prepayment of the first night after reservation is made.

Please note that there is a 2% charge when you pay with a credit card or contactless transaction.

Please note that the card and photo ID presented at time of booking, must match the name of the guest stated on the booking confirmation, when checking in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs NZD 25 per day.

Location

Guest Reviews

7.9
Based on 2840 reviews
Cleanliness: 7.23
Service: 8.7
Location: 8.74
Room Quality: 7.69
Amenities: 7.22
Value for Money: 8.18
Food and Beverage: 6.73
Overall Experience: 8.7
J
Jaiswal • extended_group • au
3
2026-07-25 • via Nuitee
B
Bruno • family_with_children • pf
4
A éviter
Cons:

Vieux ! Étroit, affreux !

2026-07-25 • via Nuitee
S
Susan • solo_traveller • nz
9
excellent location, excellent staff and commitment to address the light issue. Room was spotless .
Pros:

room had light issues ( flickering lights) and was shifted to a new room immediately. Very easy to deal with the staff member

Cons:

found the roadworks annoying

2026-07-25 • via Nuitee
P
Paclibar • solo_traveller • nz
10
2026-07-24 • via Nuitee
J
Jason • couple • au
10
2026-07-24 • via Nuitee
J
Jo • solo_traveller • nz
6
2026-07-23 • via Nuitee
M
mabeys • solo_traveller • nz
8
2026-07-22 • via Nuitee
A
Andrea • extended_group • nz
10
Will be staying here again! Everything was great and check-in/parking was seamless. No complaints!
2026-07-22 • via Nuitee
M
Melissa • family_with_children • nz
10
Great location to everything. Onsite parking at cost was fantastic. Booked a triple room and actually provided three tow
Pros:

Clean, location, staff helpful and prompt.

2026-07-19 • via Nuitee
Y
Youlan • family_with_children • nz
8
Pros:

Great location, close to everything. Friendly staff, quiet at night.

2026-07-18 • via Nuitee
L
Lans • family_with_children • nz
9
2026-07-18 • via Nuitee
P
Paige • extended_group • nz
10
2026-07-17 • via Nuitee
A
Adelma • solo_traveller • nz
5
Thanks
Pros:

Location was excellent

Cons:

Housekeeping was inconsistent.

2026-07-16 • via Nuitee
Y
Yu • family_with_children • nz
10
2026-07-16 • via Nuitee
N
Natasha • family_with_children • nz
10
Really enjoyed it
Pros:

Clean location staff

Cons:

Bed was too hard

2026-07-16 • via Nuitee
B
Brown • solo_traveller • nz
7
2026-07-15 • via Nuitee
T
Teo 14479 • couple • it
7
2026-07-14 • via Nuitee
Y
Yunxuan • family_with_children • nz
9
Pros:

Very clean and tidy, superb location with walking distance to Te Papa and Cuba St.

Cons:

The facilities a bit old, especially the showers needed a bit higher pressure.

2026-07-14 • via Nuitee
A
Amy • couple • nz
10
2026-07-13 • via Nuitee
M
Monica • solo_traveller • kr
10
Pros:

Friendly staff, best location and restaurant 👍

2026-07-13 • via Nuitee