Quality Inn & Suites Birmingham - Highway 280

Hotels
•
Quality Inn
7.4 (1181 reviews)
707 Key Drive , Birmingham , US
+1 205-991-1055

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
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Review Highlights

Pros:
Very convenient location within walking distance to restaurants and attractions
Friendly/helpful staff in several reports; 24-hour desk
Clean/comfortable beds in many rooms
On-site breakfast noted as good
Washer/dryer available and indoor pool present
Close to restaurants (e.g., Cheesecake Factory) and main routes
Cons:
Multiple reports of mold, damp sheets, and hair found in towels (major cleanliness concerns)
Outdated and damaged bathrooms, rust, ripped shower curtains, broken blinds
Occasional unwelcoming or inconsistent front desk service and deposit/refund issues
Rooms sometimes not ready on arrival
Sketchy/poorly lit parking area with loitering reported
Missing in-room amenities (hairdryer, bathtub plug) in some rooms
Some guests felt the property was overpriced for the condition
Pool-area enforcement (dry feet rule) and pool etiquette complaints

Categories

Cleanliness
5.2
Multiple reviews report mold, damp sheets, hair in towels, rust and generally outdated/unclean bathrooms; several guests had to change rooms or refused rooms for cleanliness reasons.
Service
7.8
Staff are frequently described as friendly and helpful (24-hour desk, helpful managers), though there are notable service failures (unwelcoming front desk on arrival, deposit/refund processing issues, towel/refusal incidents) that lower the score slightly.
Location
9
Consistently praised: convenient, within walking distance to dining and attractions, on preferred route—many guests cite location as a primary positive.
Room Quality
6.4
Mixed: some rooms are clean and beds comfortable, but frequent reports of outdated/beat-up bathrooms, small rooms, broken blinds, missing hairdryer/plug and other maintenance issues.
Amenities
6.8
Basic amenities present (indoor pool, washer/dryer, breakfast), but maintenance and availability issues (pool etiquette/enforcement, lack of hairdryer, pool rules enforcement) and some poorly kept items reduce the score.
Value for Money
7.2
Mixed perceptions: several guests note good value and competitive price, while others felt the property was overpriced given condition and cleanliness problems.
Food and Beverage
8.2
Limited mentions but generally positive: guests note a good breakfast and convenient dining options nearby.
Overall Experience
8.6
Overall stays are mixed but lean positive due to location, friendly staff in many cases, and comfortable beds; however persistent cleanliness and maintenance issues temper the experience for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Convenient Location
Located just off Highway 280 and next to River Ridge Shopping Mall, Quality Inn Birmingham Inverness is a short 15-minute drive from Birmingham city centre.

Comfortable Accommodation
Each room at the hotel comes equipped with a flat-screen cable TV, telephone, work desk, and ironing facilities, ensuring a comfortable stay for all guests.

Great Amenities
Guests can enjoy a daily hot breakfast at the on-site restaurant and make use of vending machines offering a variety of beverages, snacks, and refreshments.

Book your stay at Quality Inn Birmingham Inverness for a convenient and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHM

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 1181 reviews
Cleanliness: 5.2
Service: 7.8
Location: 9
Room Quality: 6.4
Amenities: 6.8
Value for Money: 7.2
Food and Beverage: 8.2
Overall Experience: 8.6
A
Ashleigh • solo_traveller • au
7
Great value for the price.
Pros:

Location was great. Everything I needed was walking distance from the hotel.

2026-10-31 • via Nuitee
T
Tony • family_with_children • us
7
Pros:

Staff and room was great

Cons:

Indoor pool we didn't bring swim wear

2026-10-31 • via Nuitee
J
Jessica • family_with_children • us
7
It was good overalls
Pros:

I liked the location, price, and the swimming pool.

Cons:

The lady at the front desk when we arrived wasn’t very welcoming and friendly.

2026-10-22 • via Nuitee
E
Essam • solo_traveller • sa
7
OK Motel
Pros:

Clean room, walking shower, washer dryer near room

Cons:

Room a bit small

2026-10-22 • via Nuitee
D
DeWayne • family_with_children • us
10
2026-10-22 • via Nuitee
J
Janiece • family_with_children • us
6
A nice place to stay.
Pros:

The room was clean and comfortable. Convenient location and a good breakfast. Plenty of hot water.

Cons:

I had to change from a king size to a room with two double beds and they charged more money even though the price was the same on Booking.com

2026-10-21 • via Nuitee
M
Michael • extended_group • us
10
2026-10-20 • via Nuitee
C
Chad • couple • us
10
2026-10-19 • via Nuitee
M
Mettalneo • family_with_children • ch
6
Zwischenhalt während der Durchreise
2026-10-19 • via Nuitee
J
Jino • family_with_children • us
4
Pros:

Old everything

Cons:

The area

2026-10-15 • via Nuitee
N
Nicole • couple • us
8
2026-10-15 • via Nuitee
T
Tara • couple • us
6
Pleasant overall, disregarding the hair incident. Feel that this was overpriced for the quality of the property overall.
Pros:

good location, lobby was very clean.

Cons:

bathroom was very outdated and moldy. also found long curly black hair in one of the towels i was using which was disgusting. lamps and AC had significant rust on them. shower curtain was ripped and was far past point of needing to be replaced.

2026-10-14 • via Nuitee
H
Harbin • solo_traveller • us
8
2026-10-14 • via Nuitee
S
Steven • solo_traveller • us
9
Stsyed one night on road trip. Was on my preferred route and was only a mile from a cheesecake factory restaurant.
Pros:

Nice clean and convenient

Cons:

The roadway exit was changed and made it confusing on leaving.

2026-10-11 • via Nuitee
A
Adriana • couple • us
10
2026-10-11 • via Nuitee
A
Austin • couple • us
10
2026-10-10 • via Nuitee
S
Samantha • family_with_children • us
4
We will definitely stop around before staying at this one again until a remodel is done
Pros:

Location was OK. Quick on the beds were clean. Staff was very friendly and helpful

Cons:

Once he pulled into the parking lot, it was kind of sketchy. Not well lit, a lot of people hanging out on their cars. Once inside the hotel room, the bathroom was beat up with a lot of open flooring walls, and then the bathtub didn’t have a plug for a bath, didn’t have a hairdryer, and when I closed the blinds, the blinds cord, which is a metal cord, fell apart. Therefore I could not open them the next morning for light. Seems as though these need a whole remodel.

2026-10-10 • via Nuitee
T
T • extended_group • us
1
Total lack of cleanliness
Pros:

Manager was friendly

Cons:

Room was full of mold. Got second room. Same thing. Tried to give us a third room. We refused. 8pm manager wasnt on site. Had to wait until next morning to get refund. Ended up staying in hotel down the road

2026-10-08 • via Nuitee
G
Gabrielle • family_with_children • us
10
2026-10-08 • via Nuitee
T
Tay • solo_traveller • us
10
2026-09-19 • via Nuitee