LUME Boutique Hotel, Autograph Collection

Hotels
•
Autograph Collection
8.8 (1267 reviews)
Neckarstraße 7-13 , Frankfurt/Main , DE
+49 69 756660

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
Strange layout
No parking directly at hotel

Categories

Cleanliness
8.55
Clean and modern hotel, though some minor issues were noted.
Service
9.25
Staff were friendly and helpful, making the experience enjoyable.
Location
9.05
Excellent central location with easy access to attractions.
Room Quality
8.55
Plush and well-equipped rooms, though some desired higher floors.
Amenities
8.55
Good amenities including breakfast and bar facilities.
Value for Money
8.55
Good value, with a quality experience for the price.
Food and Beverage
9.05
Excellent breakfast and dining options, highly rated.
Overall Experience
8.85
Luxurious stay with a memorable experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 14:23

Property Description

Luxurious Accommodation
Lume Boutique Frankfurt Neckarvillen Boutique offers air-conditioned rooms with modern amenities, ensuring a comfortable stay. From a coffee machine to a flat-screen TV, guests can indulge in luxury during their visit.

Dining and Activities
Indulge in a delicious buffet or American breakfast at the hotel's restaurant before exploring the city. For those seeking adventure, the hotel organizes tours and offers activities like hiking and cycling, ensuring a memorable experience for all guests.

Prime Location
Conveniently situated near popular attractions such as the German Film Museum and Städel Museum, and just a short distance from the city centre, Lume Boutique Frankfurt Neckarvillen Boutique is the perfect choice for your stay in Frankfurt/Main. Book now for an unforgettable experience!

Important information:

When booking 9 rooms or more, different policies and additional supplements may apply.

Please note that a 19% VAT rate is charged on all chargeable hotel services.

The hotel reserves the right to cancel individual bookings (less than 9 rooms) as soon as it becomes apparent that it is a group booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Location

Guest Reviews

8.8
Based on 1267 reviews
Cleanliness: 8.55
Service: 9.25
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 9.05
Overall Experience: 8.85
C
Carolina • couple • nl
10
2026-11-06 • via Nuitee
J
Jiří • couple • cz
9
2026-11-05 • via Nuitee
F
FiratE • extended_group • tr
8
Overall, we enjoyed our stay.
Pros:

We visit Frankfurt every year for the Frankfurt Book Fair, but this was our first time staying at this hotel. First of all, we were very impressed by the hotel's overall design. The rooms, entrance, corridors, and common areas were all spacious, modern, and tastefully decorated.

However, what impressed us the most was the hotel's restaurant. Without exaggeration, we can honestly say that we had the best dinner we have ever had in Frankfurt right here. Everything was excellent, from the food menu to the wine selection. The quality of the dishes, their presentation, and the service were truly outstanding. Breakfast was equally impressive, with everything fresh, carefully prepared, and absolutely delicious.

Cons:

Unfortunately, the only negative experience we had was related to the attitude of some of the reception staff. We are not sure whether this was due to a lack of experience or limited authority, but some employees seemed to take problems personally rather than focusing on finding solutions. It was disappointing to see staff members unable to resolve even a simple mistake, especially when there was no supervisor or manager available to assist guests when needed. Fortunately, a more senior staff member eventually stepped in and resolved the issue. However, the unnecessary tension during the process was both upsetting and stressful, and it slightly affected our overall experience.

We would also like to mention an important point about the hotel's location. Being very close to the main train station might seem like an advantage at first, but the main route towards the station does not feel particularly safe, especially at night. Walking along that street in the evening was not a comfortable experience for us. On the other hand, if you head in the opposite direction, towards the city centre, there is no such issue.

2026-11-04 • via Nuitee
N
Nidta • solo_traveller • fr
10
2026-11-03 • via Nuitee
J
Josee • couple • nl
8
Mooi hotel met prima personeel en goede bedden
Pros:

Inrichting, sfeer, bedden, personeel

Cons:

Trappen bij ingang zonder reling, daklozen op straat

2026-11-03 • via Nuitee
S
Sabine • extended_group • de
9
Tolles Hotel in guter Lage
2026-11-02 • via Nuitee
G
gwenaelle • couple • fr
10
Bonne pioche
Pros:

Excellent emplacement, literie très confortable

Cons:

Difficile de régler chaud/ froid au robinet

2026-11-01 • via Nuitee
A
Antonio • couple • pt
8
Pros:

Clean, excellent bed, excellent location

Cons:

No light meals at lunch time

2026-11-01 • via Nuitee
D
Dilek • solo_traveller • de
9
Pros:

Ein wirklich tolles Hotel! Das Hotel hat schon bereits von Außen ein sehr ansprechendes Design. Ein schickes Hotel mit einem schönen und gemütlichen Interior. An meinen Aufenthalt fand ich den Service besonders. Das Personal war sehr freundlich und konnte mir bei meinen Belangen helfen. Ich habe mich sehr wohl gefühlt. Besonders erwähnenswert fand ich auch das Frühstück, welches eine große Auswahl hatte.

2026-10-29 • via Nuitee
C
CRISTINA • solo_traveller • es
9
Pros:

Hay posibilidad de pedir la cena en la habitación a precios económicos.

Cons:

Tuve que escribir varias veces para que me enviaran la factura por correo electrónico.

2026-10-29 • via Nuitee
B
Brügger • couple • no
8
2026-10-27 • via Nuitee
J
Jasmin Edna • solo_traveller • my
9
Adriana at the front desk was great. Brilliant customer service and the breakfast was really good and the staff there w
Pros:

Beautiful hotel and the staff were wonderful. Love the architecture too.

Cons:

Na

2026-10-27 • via Nuitee
C
Cahill • couple • ie
9
2026-10-27 • via Nuitee
D
Dmitrii • family_with_children • nl
7
2026-10-27 • via Nuitee
J
Janellen • couple • us
9
Beautiful room in a wonderful location.
Pros:

The room was really nice, clean, comfortable, with wonderful bedding and a great shower. The lighting was also really notable - very pretty and made for a nice ambiance. Fantastic location and the adjacent restaurant is truly lovely. Also walking distance to other great restaurants and shops. We arrived by train and were able to walk to the property.

Cons:

Don't judge the hotel by the entry stairs! We arrived and I thought, uh oh. But the hotel was absolutely comfortable and very polished once inside! Staff was wonderful, friendly and very helpful. The maze of interior spaces and small stairways, twists and turns to the restaurant was entertaining, but might be hard for an older person to navigate.

2026-10-27 • via Nuitee
E
emilian • couple • ro
10
2026-10-25 • via Nuitee
V
Vladimir • family_with_children • ru
10
Pros:

Очень любим этот отель и всегда останавливаемся в нем, когда приезжаем во Франкфурт. Очень хорошее расположение, в шаговой доступности от вокзала и близко к деловому кварталу и историческому центру.
В номерах есть все необходимое, даже гладильная доска с утюгом, в ванной комнате тёплый пол, что актуально для осени и зимы, удобные матрас и подушки. Одно маленькое пожелание: можно было бы добавить тапочки, хотя, я думаю, что по запросу их выдадут.
Превосходные завтраки, шведский стол и заказ по меню, подаются в красивом, элегантном ресторане.
В общем, рекомендую от души, прекрасный во всех отношениях отель!

2026-10-24 • via Nuitee
G
Gorby • family_with_children • ca
8
Great location and value with breakfast
Pros:

Breakfast was fabulous. Get a room with it included since it is 39€ ea seperately.
Shower was good.
Some English TV stations
Location good between Train station and main high Street.

Cons:

Ask for a room not facing the Jurgen Ponto Platz, which is a large concrete echo chamber home to several street people, making lots of noise all night.

The bathroom light switch is hidden beside the shelf above the sink. A sign would be good to add, or move the switch.

2026-10-21 • via Nuitee
A
Annette • family_with_children • de
9
Immer wieder gerne!
Pros:

Schöne Einrichtung, Super Frühstück,

Cons:

hin und wieder könnte etwas Farbe helfen

2026-10-19 • via Nuitee
L
Lisa • family_with_children • us
10
Great place to stay!:
Pros:

The hotel was in a great location, was clean, and comfortable. The staff was very helpful in helping us find a great German Restaurant for dinner.

2026-10-19 • via Nuitee