Quality Inn Traverse City

Hotels
•
Choice Hotels International
6.6 (172 reviews)
1492 N Us Highway 31 N, Traverse City, Michigan, 49686 , Traverse City , US
1-231-929-4423

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Pets allowed

Facilities

Free breakfast
Free WiFi
24-hour front desk
Designated smoking area
Elevator
ATM/banking
Golfing nearby
Cross-country skiing nearby
Free breakfast
Snowmobiling nearby
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Cons:
Insects present
Rooms outdated

Categories

Cleanliness
4.35
Several reviews mentioned bugs, unpleasant odors, and generally described the cleanliness as subpar.
Service
8.85
Numerous reviews praised the staff and their willingness to help guests.
Location
7.35
Location is convenient but some reviewers found the place not living up to expectations.
Room Quality
5.35
Rooms described as outdated and in disrepair, but some found them acceptable.
Amenities
6.35
Basic amenities provided; some found breakfast satisfactory.
Value for Money
6.85
Mixed sentiments; some felt value is poor for the cleanliness level but acknowledged it is high season.
Food and Beverage
7.35
Breakfast staff received praise, indicating reasonable quality.
Overall Experience
6.35
The experience was largely negative due to cleanliness issues and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:43

Property Description

Luxurious Amenities and Recreational Facilities
Indulge in the many features this hotel offers including a spa tub, complimentary buffet breakfast, and free Wi-Fi. Unwind and pamper yourself while enjoying modern conveniences.

Prime Location
Situated in the heart of Traverse City, steps away from Lake Michigan and only a short drive to popular attractions like Front Street and Grand Traverse Bay. Perfect for exploring the city's hidden gems.

Convenience and Comfort
With spacious guestrooms equipped with top-notch amenities like flat-screen TVs, refrigerators, and microwaves, this hotel ensures a comfortable stay. The friendly staff, 24-hour front desk, and complimentary parking add to the overall convenience of your visit.

Book your stay at Quality Inn and experience Traverse City like never before.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TVC

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets cannot be left unattended

See all policies

Location

Guest Reviews

6.6
Based on 172 reviews
Cleanliness: 4.35
Service: 8.85
Location: 7.35
Room Quality: 5.35
Amenities: 6.35
Value for Money: 6.85
Food and Beverage: 7.35
Overall Experience: 6.35
G
Greg • solo_traveller • us
2
Pros:

Roomy and on 1st floor.

Cons:

Noisy, people were stomping around all hours. Also they had a small flood above us and water poured in the bathroom through the vent. Then charged us for cleaning $100.00.

2026-06-19 • via Nuitee
S
Sue • couple • us
1
Uncleanly - mold n dust. breakfast was not even a continental breakfast front desk not helpful
Pros:

Breakfast couldn't even count as a breakfast. Hostess little chocolate cakes and oatmeal iced things do not fall in the breakfast class. Averted as continental but was not!!!
Worst motel and breakfast of our entire UP Michigan trip!!!!

Cons:

Our AC unit was broken and full of dust and mold!! Front desk person unfriendly nor helpful. Breakfast worst ever had in any place offering a continental breakfast. Absolutely would not recommend staying here!!!

2026-06-17 • via Nuitee
D
Denton • solo_traveller • us
6
2026-06-11 • via Nuitee
R
Robert • solo_traveller • us
8
Pros:

Very nice hotel

Cons:

Hallways could been vacuum.

2026-06-10 • via Nuitee
J
Jory • couple • us
1
The worst experience imaginable. I can’t believe I spent money to stay in hell.
Pros:

It was close to things in town

Cons:

It was disgusting. My room didn’t have a smoke detector. There were stains on the beds and a hairball in our toilet. The hot tub was broken. I had to kill a spider in the lobby the size of a mouse. I will never stay at a quality inn or any property owned by that management group ever again. The staff was rude. People were smoking marijuana outside of a main entrance. It was the worst experience.

2026-06-08 • via Nuitee
R
Rad • family_with_children • us
5
It was ok
Pros:

We left too early for breakfast so I can't say . Our room was clean and I liked the door directly outside to our car or another door to the inside hallway . The staff was very friendly and it was a good location .

Cons:

The hot tub bubbles didn't really work but it was hot . The inside hallway made me wish I had a vacum cleaner , and both ice makers downstairs were broken .

2026-06-07 • via Nuitee
K
Kathleen • solo_traveller • us
5
Another clean but mediocre Choice property.
Pros:

The hotel's location was good. The room I stayed in was far enough back that there was no road noise.

Cons:

I set the thermostat to a cooler temp for sleeping and when I woke up it was way to warm 🥵 in my room.

2026-06-02 • via Nuitee
G
gonzalez • couple • us
10
Mejor at el desayuno
Pros:

Me gusto todo

Cons:

Desayuno

2026-06-01 • via Nuitee
M
Micheala • family_with_children • us
1
This hotel is dirty.
2026-05-15 • via Nuitee
G
Gilley • solo_traveller • us
10
My stay was a delight and the staff is great.
Pros:

I loved the compassion and assistance the staff gave. Their attention to detail is amazing. The manager is a great individual, always taking time to talk to the consumer.

Cons:

The only thing is that the parking lines need to be painted, so consumers can see them better. Other than that, everything is amazing.

2026-05-11 • via Nuitee
G
Gary • solo_traveller • us
4
Pros:

The size of the room

Cons:

The hot tub did not work and I paid extra for it

2026-05-08 • via Nuitee
A
Abhinav • solo_traveller • us
9
2026-05-06 • via Nuitee
A
Ashley • family_with_children • us
3
The stay itself was OK, but would never stay at the property again and I would never recommend it to anybody either
Pros:

The staff that we talked to was very friendly

Cons:

The beds were extremely hard. We noticed black mold in the AC. Our TV didn’t work, just very outdated and rundown.

2026-05-06 • via Nuitee
S
Stack • solo_traveller • us
4
Pros:

The staff was friendly

Cons:

Heater in room was broke and dead bugs in bathroom. They are taking too long to return deposit!

2026-05-05 • via Nuitee
N
Nicholas • solo_traveller • us
10
2026-05-04 • via Nuitee
K
Knorr • solo_traveller • us
2
Quality inn will not return your deposit
Pros:

Breakfast at 6am and most places are 7am. But us construction guys are gone before 7.

Cons:

Cost is fair but they want a 100$ security deposit. That is supposed to be returned. I have stayed 3 different time in just the last 2 months and they will not refund the deposit. When you call and ask about it. They say it takes 2-3 business days (which is totally fine) but I yet to get any of the 300$ deposits i paid returned. They even said they returned one of them but I literally showed them my bank account statement to the date they say and it definitely has not been returned. Then they just get irritated when you show them nothing within a week of the supposed deposit return. That is a good chunk of money to just not act concerned for the customers money.

2026-05-01 • via Nuitee
C
Curry • couple • us
6
2026-04-30 • via Nuitee
Y
Yeferson • family_with_children • us
1
2026-04-30 • via Nuitee
A
Alane • family_with_children • us
10
2026-04-04 • via Nuitee
S
Sandoval • family_with_children • us
10
2026-04-01 • via Nuitee