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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Barber/beauty shop
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Table tennis
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Solarium
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Hammam
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Squash
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Concierge service
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Snack bar
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Indoor pool
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Wine/champagne
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Fitness/spa locker rooms
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Yoga classes
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Fitness classes
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Personal trainer
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Walking tours
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Breakfast takeaway containers
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Tour/class on local culture
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Themed dinner nights
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Temporary art galleries
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Cooking class
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Aerobics
Review Highlights
Categories
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Property Description
Stunning Views of the Black Sea
Located just a short stroll away from iconic landmarks such as Deribasovskaya street and Potemkin Stairs, our classical-style hotel offers breathtaking views of the Black Sea. The proximity to Duke de Richelieu monument and Opera and Ballet Theatre makes it a prime choice for travelers seeking convenience and luxury.
Luxurious Spa and Wellness Facilities
Indulge in relaxation at our three-storeyed spa area, featuring a hammam, spa bath, swimming pools, and a gym. Treat yourself to a variety of massages and cosmetology treatments, ensuring a rejuvenating stay at our hotel.
Exquisite Dining Experience
Savor the flavors of traditional Ukrainian and European cuisine at our on-site restaurant. During the summer months, guests can enjoy al fresco dining on the patio, creating unforgettable culinary moments.
Ready to experience luxury and comfort by the Black Sea? Book your stay at our historic hotel now!
Please note that the credit card provided in nonrefundable booking needs to be confirmed upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 6 years old stay for free when using an existing bed.
People no matter the age stay for UAH 500 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Сервіс, історія, дизайн ;))
Сподобалось все, від самого готелю, він просто неймовірний до дуже дбайливого персоналу, який не залишить вас без уваги та надасть усю необхідну інформацію, за що їм велика подяка.
Єдиний невеличкий мінус це те, що не працював ліфт, але це дрібниці.
Бажано, щоб в номері був хоч якийсь посуд (тарілки, стакани, вилки, ножі). Не всі ідять в ресторані.
Замечательный отель!! Всегда здесь останавливаюсь. Сюит полулюкс просто восхитительный!!! Огромнейший
Завтраки не слишком разнообразные
Надзвичайно чутливий персонал, готовий прийти на допомогу в будь-який час. Дуже вдячна 😁
Приветливый и внимательный персонал, чисто, шведский стол достойный. Здание красивое и эстетичное - во всём чувствуется история. Свою стоимость оправдывает
Брали номер Стандарт - попался плохой холодильник. Плохо холодит + значительный конденсат
Шапочки у басейні
Under war time conditions the restaurant and bar are not operational - which is fully understandable. Breakfast is available from the Spa Club but it is not at the standard the restaurant would provide - also understandable. The staff are so helpful and friendly. We stayed in a Junior Suite was very spacious and with a waterside view. Air raid shelter is available for those who wish to use it. A/C stopped working and was fixed immediately ! We used the spa facilities: pool, wet & dry saunas - everything clean and top draw. Historic decoration was a delight in the pool and throughout the hotel. We highly recommend this hotel.
We didn't like the fact that the Russian Invaders have caused so much inconvenience to this hotel.
The hotel itself is a beautiful historic building, but unfortunately it has failed to maintain the level of service such a property deserves. Instead of improving over the years, the overall guest experience has noticeably declined. During our stay, we encountered several disappointing issues:
* No ventilation in either the bathroom or the room, making the air feel stale.
* The hotel appears to be run by the security staff during the late evening and night, which says a lot about the level of service you can expect after hours.
* Housekeeping did not refill the shower gel unless we specifically requested it, and the staff rarely greeted guests.
* The room had an unpleasant smell, and we even found a spider inside.
The biggest disappointment, however, was the spa. We chose this hotel mainly because of its location and spa facilities, but the reality was completely different. The spa is located in what seems to be an adjoining building, requiring a long walk across a bridge to reach it. More importantly, the hotel appears to have no control over the facility.
During operating hours, children’s swimming lessons were taking place. Two ladies instructors spent the entire time shouting loudly at the children (like grandma) making it impossible to relax. We came to enjoy a peaceful spa experience, not listen to swimming lessons. Even more surprisingly, the instructors were giving orders and instructions to hotel guests, which is completely inappropriate. That responsibility should belong to the spa administrator, not the trainers. To make matters worse, the sauna was closed because of a power outage, despite the hotel having a generator.
Be prepared for constant noise during your stay. Events are held inside the hotel with loud music echoing throughout the central areas, showing little consideration for guests seeking rest and relaxation.
What disappointed us most was the complete lack of response from management.
Location, car parking
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